I truly wish Google allowed multiple reviews for the same company, because TN Glass Install LLC has…read moreexceeded my expectations not once, but twice. My first experience was for a cracked window replacement. The team arrived right on time and completed the entire job in about 15 minutes. Their professionalism, efficiency, and courtesy were immediately evident. It was fast, seamless, and stress free. The second project was far more extensive and showcased their craftsmanship on another level. They removed an outdated garden window and replaced it with a stunning new one, installed a sleek sliding glass door, and removed a large window to install a beautiful garden window measuring 6 feet wide by 3 feet high. Every step was handled with precision and care. Watching such a substantial window set perfectly into place was impressive. It required strength, coordination, and exact measurement, and they executed it flawlessly. They even repaired the siding afterward, leaving everything polished and clean. Joe, Jesse, and Frank worked like a perfectly tuned crew. Their communication, teamwork, and pride in their craft were obvious from start to finish. They maintained a positive attitude throughout and made what could have been a disruptive project feel smooth and even enjoyable. I also want to recognize Tahnie, the project manager. She coordinated everything beautifully and stayed in touch throughout the process. She was personable, attentive, and genuinely a pleasure to speak with. Her communication made the entire experience feel organized and reassuring. From small repairs to major installations, TN Glass Install LLC delivers exceptional results with integrity and professionalism. I would recommend them without hesitation.

I have great news!!! If you're needing a great local company for your Window & Glass needs, I am…read morepleased to recommend TOP NOTCH WINDOWS (TN Windows) in Tacoma.....From initial contact to installation and follow-up, our experience was very positive. Communication was great & everyone was very professional & courteous - office staff, estimator, installers!! Our job was completed as promised and our home was left clean when the work was done. Thank You, TOP NOTCH WINDOWS!! https://topnotchwindowinstall.com

Luis and Jordan did an excellent job replacing 2 windows. Quick, efficient and professionally done.read more

Very pleased with product and installation. Installers Andres and Macos we're efficient,…read moreinformative, and did quality work. Would definitely recommend the company and crew.

I reached out to Kot's after my contractor put cheap off the shelf windows in my addition, contrary…read moreto what I expressly said I wanted. My house had original 30 year-old Milgard window's and I prioritize quality over price. Oleg was able to get out to me right away, he sent me a quote and we initiated the order. When the windows arrived and weather permitted, his team came out to replace the cheap windows and slider my GC put in and they did a fantastic job. Everyone at Kot's was so great we requested a quote for replacing the rest of the windows in the original structure which were installed last week. The whole team was fantastic to work with from start to finish. I had a lot of quotes, some cheaper but none with the level of integrity and pride in their service that I found at Kot's. Thank you Oleg, Daniel, and the crew.

I am writing this review as a prior Comercial construction manager and a guy who needed a window…read morereplaced. They were very responsive and communicative prior to the glass replacement. They were very honest, respectful and professional throughout all of our interactions, and they were on time and had the glass replaced with in the amount of time that they said it would take. They weren't the cheapest but very competitive. I am not only paying for a price of replacement glass but service as well, they are professional, responsive, honest and knowledgeable, and that's what I'm paying for. I will be keeping there number for future service and I recommend you do the same.

We went with Signature to replace to standard windows, and swap a large picture window out for a…read morenew bay window. We had issues with the bay window that started a few months after it was installed. Signature was very responsive, and replaced the window free of charge. Unfortunately, the issue ended up being with the construction of the window itself, so the 2nd window also had issue. Replacement #3 was also free of charge, but we didn't figure out the cause of the issue until after window #3 was compromised as well. Signature replaced the window again, #4, but this time with a different brand of window, upgraded from the original - again, at no cost to us. So while our journey isn't typically "great", it's refreshing to work with a company that stands behind their work and products they sell. They were responsive every step of the way. I generally judge a company by how they react to problems, not just by the fact there were problems. And Signature earned my 5 stars. I wouldn't hesitate to use them again.

We called our project "The Window From Hell." It was a HUGE trapezoid window up high in a 2-story…read moreliving room, and it needed to be replaced after its seal failed. I got bids, and was the most impressed with Danny L at Signature Windows. We had a tight deadline because the home was going on the market and access to the window, especially in the rain, was really challenging. Meeting the deadline, and the safety of the installers, were non-negotiable. Danny came out the very next day to measure the Window From Hell and, not only did he give me the best price, but his company was the only one that had all the scaffolding equipment readily available at no extra charge. The window arrived sooner than expected, and installation was quickly scheduled to meet the deadline. Then we hit a snag: some epic rain made the cedar roof too slippery for safe conditions. Brent and his crew of expert (and very brave) installers rigged up a safe way to haul this brand-new Mother of ALL Windows up to the second floor and install it using very long ladders, secure scaffolding, and harnesses. I think we had 4 or 5 installers for this job. It took all day to get the old Window From Hell out and the new Mother of All Windows installed. But what a job! Perfect caulk lines, perfect cleaning of the glass, perfect clean-up of the job site, indoors and out. Job done ON TIME, SAFELY, and at an excellent price. If Signature can handle my Window From Hell, I am very confident they can install ordinary double-hung windows that exceed your expectations for quality, price, timeliness, and workmanship. I highly recommend Signature Windows.

I've been meaning to write this review for a while. Kirill and his team replaced a dozen windows…read moreand 2 sliding doors for our home, including a breathtaking 15-foot slider for the living room that made our dream a reality and completely transformed our waterview home (see photos). It's now been 10 months since completion and we've experienced zero issues whatsoever, which is testament to the quality of the work. From the start, Kirill was responsive and responsible. His bid was competitive, and he was extremely detail-oriented. Since we wanted to order our own windows from Dunn Lumber, we had multiple conversations to ensure the measurements were exactly right. His thoroughness paid off -- all the windows arrived exactly as planned, avoiding delays or returns. During the installation process itself, Kirill and his crew (Ivan and Ivan) were always on time, courteous, efficient, and professional. They may be the ONLY contractors we've ever worked with who finished within the timeline that they laid out. Overall, we really enjoyed working with Kirill and would 100% recommend him to anyone looking to replace windows or doors. It would be nice if they also offered finishing services, like drywall touch-up and painting, but the quality of the work that they do specialize in is absolutely impeccable. Don't think twice about hiring Cascade!

Kirill worked closely with us to price the replacement of 28 builder-grade windows and three…read moreexterior doors with Pella Fiberglass Windows and Doors well below what larger competitors were able to offer, in about the same time as the best others were able to offer. Ivan and his team arrived on time and completed the install, replacing the exterior window and the interior door trim to match what was installed (but with better quality). Ivan was even able to address our misaligned original window trim. Now our drafty house feels sealed and quiet, with a noticable decrease in the time the heater is running. Kirill was responsive to any questions and worked with us to resolve a misunderstanding of weekend scheduled work. Ivan, Roman, and Teras were all attentive to our interior and made a point to clean up afterwards.

We installed Milgard windows when our house was built thirty years earlier. The seals on several…read morewindows had broken and they developed an interior fog. At the time of installation the windows had a lifetime warranty. Milgard stood behind the warranty without complaint and repaired the windows in an efficient manner. I am very satisfied with the service their provided.

They are very good at what they do! Very conscientious about doing a great job for you! They do…read moretheir best to get their work done quickly and efficiently but will answer questions you have.

Update: Since…read moreposting this review the company has continued to threaten me by emailing me directly. I understand the company disagrees with my review, but I was disappointed by the tone of their response and the implied pressure to remove it. Being told they would publicly respond and report the review to Yelp and Google if I didn't remove it felt unnecessarily aggressive and intimidating. Also in response to their comments below Thank you for confirming the exact root of the problem: you looked at a three-pane window, saw that only the middle section was currently foggy, and assumed I only wanted that single section replaced. As a professional window company, it was your responsibility to clearly state: "We see only the middle pane is failing, so this quote is strictly for one pane of glass, not the entire window unit you asked for." You didn't do that. You just wrote "1 glass replacement" on a quote for a "window replacement" request and expected a regular homeowner to know the technical difference. The fact remains: I asked for a window replacement. I provided a photo of the entire window. Other companies looked at the exact same information and managed to quote the entire three-pane unit for a price comparable to what you charged me for just the middle section. You can keep calling a customer's genuine financial frustration "deceptive" to protect your online rating, but your own responses show a complete lack of accountability. You made an assumption, failed to communicate it clearly upfront, and I had to pay the premium for it. Prospective clients can read this back-and-forth and decide for themselves if they want to risk dealing with a company that hides behind ambiguous quote terminology instead of practicing transparent communication. I am done repeating myself. ----------------------------------------------------------------------------------------------------- I recently had a foggy/failing window repaired that consisted of 3 separate sections. Unfortunately, due to some miscommunication during the quoting process, only the middle section was replaced. That was really frustrating because it made the overall cost much higher compared to other companies I had received quotes from. To their credit, they did offer to replace the remaining sections at a discount after I brought up the issue. However, even with the discount, the final price still ends up being significantly more expensive than competitors. Had everything been communicated more clearly upfront, I likely would have chosen a different company. The biggest issue for me was the lack of clarity during the quoting process. It felt misleading to realize afterward that the quote only covered one section instead of the full window I thought we had discussed. That said, I do want to give credit to the installation crew because they were excellent. They were respectful, worked quickly, kept everything clean, and did quality work. My frustration is mainly with the communication and quoting side of the experience, not the installers themselves.

Looking for a Christmas miracle? Well, FDC Glass just became my holiday hero! Picture this:…read moreshattered glass panes on my front door, a dozen contractors telling me "just replace the whole door" (aka "give us more money"), and me slowly losing hope faster than a snowman in July. Enter FDC Glass, cape flapping in the wind (okay, maybe not literally, but you get the vibe). Not only was their quote actually reasonable, but they didn't hit me with the classic contractor combo of upsells and surprise charges. They even sealed up my entrance while working on the door - no extra fee, no fuss, just good old-fashioned service. The result? My door looks fantastic, my wallet isn't crying, and I'm singing their praises louder than carolers in December. I've already told my HOA about them, and you bet I'll be calling them for my other properties. TL;DR: FDC Glass = Christmas miracle workers who actually fix what's broken instead of trying to sell you a whole new house. 10/10 would recommend!

We had a 21-year-old Rheem water heater that was still doing okay but had never been serviced, so…read morewe didn't want to push our luck. I got four bids. The Rheem estimate from the big box store was ridiculous; the teaser price went up by 50% once they actually itemized the install. Emerald City's came in comparable to our usual plumber, but with the added benefit of getting another Rheem instead of a different brand and adding an automatic shut-off in case of leaks. Emerald City partners with McClendon Home Services for the water heater installs. Jesse and Aaron were on time and professional. Jesse checked our meter at the street and explained why we didn't need an expansion tank and, in fact, why having one could unnecessarily increase our water bill. We now have a 10-year parts-and-labor warranty and peace of mind. We also got an estimate for windows, but unfortunately Emerald City doesn't currently provide exterior painting services. We still might loop back with them in the future for first-floor windows where we could paint the trim ourselves. Overall, we're happy with the communication, customer service, and value.

We hired Emerald City Energy to install new, Trex composite decking at our home. The owner Kyle,…read morecame out for the initial evaluation and estimate. We found him to be very friendly and seemingly honest and dedicated to quality from his workers. What we experienced afterward was a very different story. He had indicated this would be a 1-2 day project. It ended up being 8-10 days, and there were still issues that they have yet to follow up on. After at least 5 separate attempts on our part to get things fixed and finalized. Every time we call, they commit to a follow up, and then we are completely ghosted. We were also promised proof that they register the 50-year warranty paperwork with Trex, for us. But we have yet to see any evidence of this. The workers, most days, didn't show up, gave no notice that they weren't coming, and required us to constantly call, email, text, to try and find out what was going on. It has been over a month now, since the project was supposedly "completed". And still, even after another phone call this past week, no one has called us back to fix or even schedule anything for the remaining issues. Very disappointed in this company!!!

Estella & Bernardo…read more Our home project began with redoing our second-floor bedroom balcony, which turned out to be a dry deck balcony that required a roofer. The quotes for this were more than expected for such a small balcony. Our home is 27 years old with LP siding and we decided to get bids to have our siding replaced as well and make a substantial investment in our home and within our projected budget. Bids were secured for the balcony and the siding from several contractors. We met with Leo Redford of AMPRO Builders who let us know that they could do both projects and within our budget! AMPRO Builders received a good BBB rating, good reviews, and we were very impressed with Leo's knowledge and professionalism. Leo gave us some ideas for the exterior of our home that we really liked and hadn't thought of before and we moved forward. Leo maintained communication with us throughout the three-week project and conducted a few walk-through inspections and addressed any miscellaneous concerns we and/or he may have had. Our home looks totally new and different with a greater street curb appeal. We are very satisfied with the experience we had with AMPRO, Leo Redford, and foreman Nester and his crew. We highly recommend AMPRO.

I wrote a review here last year in February and it was glowing; however once this company gets your…read moremoney in their pocket, they could give two sh*** about any follow through. The crew is wonderful, but the Superintendent, Leo Redford is a plain money rubber for his boss Rob. It's really too bad. Just a follow through on a gift certificate, and black matte stove paint, because they painted my stacks without asking, is like pulling teeth. Mind you, my roof is supposed to have a 50 year warranty. Please don't use this company, go somewhere else to spend your hard earned money! Sad and pathetic, for customer service! 2 thumbs down!

Awesome service! You won't be disappointed. The value unbeatable. Great Communicatorread more

Had all my windows replaced, great value, great service, great attitude. Don't use big name…read morecompanies they will just rip you off. These guys are super