Quick response, very good, friendly Technician, He had everything he needed in his truck. I'd give 6 stars if I could

We had a spring broken and needed it fixed fast. I wanted to support a local business and called Sound. It was almost 7:00 PM and to my surprise they answered the phone. I explained my problem and he said he could be out the next morning. He arrived on time, inspected the problem, and gave me a quote that was competitive with the other places I called. He had the part on his truck and had my garage door fixed quickly. I would highly recommend Sound Door Services. read more

Chris from Sound Door came on time and fixed my garage door issues with great services and very reasonable pricing. Thanks for your quick response and professional service! read more

Sound Door is great. They are prompt, respectful and professional. They effectively troubleshoot the issue and recommend a solutions and if needs repair, their pricing and timing is fair and prompt. We've used them several times and they are consistent! Thx SDS. read more

Great Job!!! Service the next day and completed with efficiency and quality. Explained the situation and got it corrected with courtesy.

I needed my very old garage door opener repaired, as it would not open my door all the way. Quick, friendly and capable. I will use them again! ​ read more

I am not surprised about this company's excellent rating for Renton WA area. Honest, professional, friendly service from Jon. A great company to support, keep up the good work! read more

I had an expectantly bad experience with Chris from Sound Door Services and can't recommend them. Chris seemed like a nice local vendor, and I went with him despite having offers that were slightly lower because he assured me that he would handle everything for the fee that I was quoted over a thousand. I had purchased a $2,500 Clopay door from Home Depot, which wasn't a product that he stocked or normally worked with, but agreed to the install. To his credit, he was responsive to my communication and provided the service on schedule. However, I was a bit irritated, when I later asked about door removal, and was told that "everything" does not include door removal and had to pay an extra $85 for it or he would just leave it, so I paid him that amount. All seemed to be going well until the installer was wrapping up his job and wanted to point out the noise on opening and closing the door. The noise turned out to be a very loud screech, which was clearly a problem and not one that would expect his customer to overlook and just get accustomed to. When I asked his installer about it, he said it was because of the Clopay mechanics and there wasn't anything they could do about it. I asked him to get Chris on the phone and he also said it was a consequence of the Clopay winding mechanism. I then started questioning him as to how he knew it was Clopay and not a result of something else. I asked if he could call Clopay to confirm that was the cause, thinking I may be able to return the new garage door, or a warranty claim. We had had an earlier discussion in which he asked me if I wanted to replace the torsion spring and the mechanics with the equipment that he stocks. I asked him if the springs supplied with the door were unsafe or of inferior quality, Chris replied no, and even pointed out that it was a knockoff from a high-end brand that is no longer commonly used and the part on the other frame rail worked fine. So I was skeptical about his insistence that the issue was from poor quality components of the Clopay door. When I expressed my concerns, he then proceeded to tell the installer that he did not need to be here. I certainly was exasperated that they were not considering my views on a thousand-dollar job. After they left, I did a little research and found that my skepticism was warranted a good installer should spell out exactly what is going wrong with the door. At that point, I admit that I did become angry. The next day, Chris arrived to resolve the issue and found it was a matter of spraying more lubricant on the part. So, it appears that it was an installation issue. In our final discussion, Chris, stuck to his guns and did not show a shred of acknowledgement of his poor handling of the situation and the mistake in his diagnosis. He just retracted his position and said he never said it was Clopay part was the cause. read more

Jon was quick, competent and friendly! He responded to my inquiry in minutes, and was out the next day!

This was another company I was looking at to get a quote from. Their website is pretty extensive with good homeowner info on garage doors and maintenance. I called, the guy answered and scheduled me. I just had someone that I went with that had easier availability but I feel like Sound Door would have been just as good. I like that they have pricing on their website and what homeowners should expect. They seem honest and fair. Giving them 5 stars even though I did not get work done by them. Just the overall impression. They don't seem like they would take advantage of folks just trying to get their garage repaired. read more

I was lucky enough to call Sound Door Services for a 2nd opinion on my noisy garage door. I wanted to have it checked before it stopped working altogether. Another company came and this happened: Called them and told them I had an issue with my garage door, that it was working but making a loud noise. Tech came promptly and the first words he said were, "Your door is broke(n)". He showed me a couple of small cracks in the exterior and a split between 2 panels. He did not inspect the interior at all. He called his boss and gave me a price of $2750.00 - $2200 for the door, $300 for the labor plus tax. I got a written estimate, thanked him and sent him off. I then called Sound Doors. They estimated that they would come around 1 - 3 pm, but actually showed up early. They inspected the door and told me that I had to replace 3 hinges. Total cost, $185.00. The work was done in about 15 minutes, and all is well. Whew! Thanks Sound Doors! read more

Jon is super responsive...great service and follow up! From installation to occasional troubleshooting...highly recommend read more

Good communication, friendly, on time and fast repair! Honest and transparent with info and pricing. Advised me on getting repair done on weekend vs. weekday. Other repair companies did not! Provided excellent customer service in explaining the work to be done, warranty and answered my many questions! NO UPSELL!!! HIGHLY recommend and would gladly call them for future service! read more

Very good experience with this company. Professional, good price, excellent customer service. I will definitely call them in the future for any of my garage door needs. Very happy customer. read more

Superior services, good communication, and reasonable prices. Jon, Baylen, and Derek have been consistently reliable for many years. (Service on old garage doors, installation of a new garage door and new door opener, as well as maintenance.) read more

Quick response and came out to give an estimate. Just meeting someone and talking to him. We felt like he was a trusted person and he immediately knew what year our garage door was. Wow! He sent a estimate later that day with 3-4 options depending on the type of door. Then two days later door installed and working like a charm. read more

I had a broken spring on one side of my garage door the middle of January. They were able to fix my broken door spring the day after I called. They texted the time they were going to show up and they showed up on time. They were pretty quick in their work. It took an hour to replace both door springs. The installers did a good job. They came prepared. They cleaned up after themselves. The price was reasonable. Sound Door Services did good. I would recommend them. read more

I needed to replace springs on my garage door. Sound door service provided the most competent quote. Technician arrived in the time window specified and completed the job in less than an hour. This was 10 years ago to the month! I needed the same service again for the same garage door and of course I called them back and they did an excellent job again! read more

Fast, responsive and flexible. Springs broke on my garage door Sunday afternoon and sent out a few quotes via Yelp and he was 1st to respond and one of the better prices too. He was able to come that Monday and fix it, and even adjusted his schedule later in the evening so I didn't have to leave work early to meet him. He was professional when he showed up and finished the job under an hour and my garage door was back in business. Receipts and everything was done electronically which I prefer to keep records more easily. Hoping I don't have any garage door issues soon and have to call them again but I do recommend them to anyone who needs fast service and fair pricing. read more

Jon from Sound Door came out and got everything handled with great services and very reasonable pricing! Strongly recommend them for any garage door related needs. read more

I have used Sound Door Services twice now, once to change out the garage motor and once to fix a garage door that a car backed into. They are very professional, always on time, and do a great job! Really appreciate that they give me cost saving options and very fair pricing. Would highly recommend them. read more

Our spring to the garage door broke and my car was stuck in the garage. We needed someone to come sooner than later and Jon delivered. He was able to come same day, and replaced the spring so our door would open again. It was seamless, from the phone call to the fix, all within a few hours. He was nice, professional and provided great service. Would recommend! read more

Sound Door Services are truly garage door experts. As all reliable businesses they are in high demand so at times you may have to wait a bit for your turn. Regardless of their schedule they usually respond to your email or phone calls in a reasonable amount of time. They are very efficient in resolving some garage door issues for us and got them fixed to our satisfaction. Their work was reasonably priced. It would be very hard not to hire Sound for your project. If and when we decide to have our garage doors replaced we would go with them as they've earned our business. read more

Our ancient garage door opener gave out last week. We called Sound Door Services and they were out the next day. Derek was on time and did a good job installing new opener. Thanks for the great service! read more

I requested an estimate for garage panel replacement, texted him pics and details, he asked a couple of questions and stopped responding. No estimate, nothing read more

Super customer service! Friendly, responsive, professional, and quick to respond with a quote for our service. Competitively priced. Highly recommend this company. read more

Before the project I received text messages for confirmation. The tech guy comes on time. Price is reasonable. He helped to change the roller and hinges and that fixed the problem. read more

Responsive and reliable. Would recommend for any Garage door related issues. The owner is really great and listen to the problem patiently.

Garage door needed weather guard replaced. Tried doing it myself but it was a pain, Sound Door came out same day and got it done. Also checked my door and educated me on a few things. Great service, would recommend. read more

Chris of Sound Door replaced an old garage door opener for us today. Great job, neat and professional. He asked for my opinion on all optional decisions (placement of light and control). He took time to explain and demonstrate all of the features of the new opener. I feel really confident in the quality of his work, and am very glad I hired Sound Door. read more

After installing a garage door opener myself (which was foolish of me, its so much work if you're installing from scratch) I realized the old springs were failing. I got 4 quotes and Sound Door tied for lowest price and had great reviews, so easy decision for me to pick them. I really appreciated their communication via email, so many contractors just say to call in, which is really annoying when you're picking vendors while on a plane. I was really impressed with their systems which sent texts for example when the guys were on their way, emailed me a receipt, etc. I know its not rocket science, but so many contractors are still stuck in the 90s using carbon copy receipts and only taking checks. New springs not only solved the problem but they helped calibrate and program the opener I installed. Everything works great and I'm happy to finally have a working garage door opener! read more

Our garage door had been having trouble lifting and we needed to get our spring replaced. I did a little shopping around and decided to go with Sound for their quick responses, neighbor referral, willingness to price match a competitor, and ultimately their ability to get us scheduled within hours. I did the communication for appointment scheduling, while my husband interfaced while they were here. We were both pleased with the work that was done and the interactions we had with this company. Our garage now opens without a struggle and closes without slamming shut! Yay! read more

Jon was so friendly, nice, and timely! He came same day and fixed our garage for us! He was efficient and had great customer service! I would recommend him to anyone! read more

Highly recommend Sound Door Service. Great experience from the initial quote request to the follow up after job completion. Jon was the first to respond during the quoting process and was able to inspect the very next day. Several manufacturer options for our garage door replacement where provided at fair prices. Installation was easy to schedule. They were on time and provided helpful text updates on when they were on their way . Jon, Chris and Derek were professional, communicative and obviously knew their business. Job was priced fairly and completed professionally - these guys were great! read more

We recently had Sound Door replace our spring. I called Sound Door and then corresponded with Jon over text. I sent him photos of our garage door and spring. He was knowledgeable and helpful, and was willing to advise us on our options whether we worked with his company or not. I found an old invoice with info on the spring from a different company. He placed a special order for the spring and came out to replace it as soon as it became available. Our garage door works great now. Jon was responsive and prompt, and he did the work at a reasonable price. I would highly recommend this company. read more

Great service and very fast! Jon did a great job and got us fixed up right away. Was able to setup an appointment for a Saturday and he came right on time. Assessed the issue quickly and went right to work. His experience and knowledge was great to ask and pick about. Highly recommended and the price was great. read more

I have a three bay detached garage with a big RV bay in the middle. The prior owner(s) never installed an opener in the middle bay, I'm guessing it was because it was too tall or they didn't use it or whatever. The door is a big, heavy metal roll up thing that was freaking out my retired engineer dad. He was worried it would kill me if the old tension spring failed. Bless dad's pointed head, he's been on the planet 40 years longer than I have and has seen some random bad shiit happen. So I consulted Yelp to find a good garage door place in my neck of the woods. I called on a Tuesday. John answered right away. I told him what I needed. He quoted me a reasonable price (something like $450 installed) and said they would come do the job Friday. No, I didn't need to take time off from work, I just gave them a key code to my garage. How awesome is that? On Friday John called me and said someone called in sick and they might be able to still come, but they might have to push it to next week. No worries, this is not a garage door emergency. They didn't come Friday. Someday the following week (I don't remember which), John called and said he hadn't forgotten about me, but my installation required two people and as soon as he could get that figured out they would come. Cool beans. The convenience of not having to be home turned into a bit of an inconvenience as time lapsed as we had to play musical cars to keep that middle bay empty. I could have reached out to ask that they let me know the day before they were coming, but I didn't and that's on me, not them. I'm the one who told them this was not an emergency - and it wasn't. In any case, they came two Fridays after they said they would, and everything worked out great. The two installers that came were perfect...Chris and I forgot the other name, sorry. They were quick, friendly, professional and explained the new-fangled wi-fi features, you know, just in case I want to open my garage door when I'm 1000 miles away. I added on an exterior key pad for $39 and the total bill with tax was $580. Everything is working 100%, we are happy, and would definitely use these folks again when the need arises. Thanks guys! read more

Online booking late at night worked, received a confirmation text an email. They showed up early and are professional tradesmen.

Don't even bother looking for another garage door company, this is the team you want to work with. We have a 1940s home that somehow still had the original door, which barely opened and rarely stayed close. Time to replace it. Sent emails to four different companies to get bids, Sound Door Service was BY FAR the best experience in that process right off the bat. Pricing was comparable to the only other competitor who actually got us a bid, but what we loved about SDS was Chris, the guy who showed up to do the estimate, talked us through different options and then presented us with the breakdown and final cost within five minutes of showing up. Amazing. No waiting around for weeks to see if the project bid was going to be reasonable. Jon was flexible scheduling a time to come do the install, and had Baylen and Derrick come out about a week after we got our bid to put the door in. They did a great job, were super nice and friendly, and did a complete walk through of the new door and all its functionality. It has only been a few days since they installed it, but they let us know if we had any problems that they'd quickly come take care of it, and I totally believe that they will if anything comes up. Working perfect so far though. A+ company, everyone we worked with was awesome, and we will be recommending them to anyone in the Greater Seattle area who needs anything for their garage door. I personally wish I could hire this team to do other home renovation projects around our house. read more

We are doing a complete remodel and I can say without any doubt Sound Door was the best you could ask for in replying, answering a ton of questions, helping to pick out the right door for your house, great professional installers that were a pleasure to speak with and Jon (the owner) stood behind his Grandfather's motto, "honest day work for an honest affordable price." I could not be Happier with the entire process & workmanship! Thank You Sound Door! read more