1. Milano Nail Spa

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Phoenix, AZ

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Milano Nail Spa

3.9 (108 reviews)
Closed • 10:00 am - 5:00 pm
Updated 2 months ago

Services - Milano Nail Spa

Waxing

Manicure

Manicure and pedicure

Milano Nail Spa Photos

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Recommended Reviews - Milano Nail Spa

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Reviews With Photos

Elaine R.

I visited Milanos Nail Spa for the first time during their 1-year anniversary and opted for The Star Pedicure. Lindsay was my pedicurist, and the actual pedicure experience was pleasant, no complaints there. However, as that day went on and a day or two later, I realized I wasn't happy with how my toes looked. At first, I thought it might've been the color I chose, but the real issue seemed to be that no top coat was applied. The polish looked dull and flat, lacking that finished shine I expected. On top of that, the more I looked, the more I noticed how uneven my toenails were shaped. I really wanted to love this place, especially for a special occasion, but the final result just didn't meet expectations. Hoping for more attention to detail next time.

One of the pedicure rooms
Jaquay R.

Great experience with service and team. The spa is beautifully decorated. Attending the one year anniversary was really cool. They had a complimentary charcuterie board, sweet treats and cocktails. Everyone on the team was amazing especially my nail tech Ly who did a great job on my pedicure.

Frenchies done by Kevin!!!! Such amazing and clean work!

Girl, let me just say if I could give this place 100 stars I would. I've been going to Milano for the past year and a half , and when I tell you they never miss, THEY NEVER MISS! This isn't just the best nail salon in Arizona, but bitch probably one of the best in the United States! The environment is so clean, the Nail Techs are so kind and their work is so consistent! Every single Nail Tech does the nails the exact same so it doesn't even matter if you make an appointment or not because they are all so good!!! A little pricey $$$ but it's SO worth it. I literally drive 35 minutes here from home cause it's that amazing. KEVIN DID MY NAILS TODAY AND HES AMAZING!!! Such clean work!

Hot pink Chrome nails by Gloria

I had the best experience today with Gloria! She went above and beyond and made sure I left with nails that I loved! Her attention to detail was so impressive and she let me try multiple options to make sure I got what I wanted & now I'm obsessed!

Holiday nails by Hannah T
April R.

You will not find a better nail salon in the valley. All of the staff is friendly and so accommodating. I brought my 86 year old mother a few weeks ago for a pedicure, David was so kind to her and did a great job. Brian, who did my pedicure was also terrific. I just can't say enough about how great they are. Today I had Hannah T freestyle some holiday artwork. She has skills, from expertly shaping my nails to the fine detail on the design, Hannah ROCKS!

Michelle D.

This place is a nail salon heaven! It's massive! I was only in one room and there are about 5-6 others! The color selection, the service, the atmosphere, the attention to detail. All of it is awesome. This is definitely a higher end nail salon. The price was about $10 more than what I normally pay and every little thing was extra. I found this place in a jam and decided to check it out. Definitely they can get you in, there are tons of employees, you will not wait. But this will not be my regular nail salon, just too pricey for what's out there. Great experience though! Would be awesome for a mani/pedi party.

Expected nail art but different nail shape

After reviewing the beautiful pictures of all the designs that were previously done on their big screen TV, I did not expect my star nails to come out like this. Previously, the lady doing my nails said the total would be $100, but the other nail tech who actually did them stated it would be $80. The tech noticed they were not up to par and gave a $10 discount from that price. I will be using my 7 days guarantee to go back and fix them for another try.

Amanda C.

5/5 will be back and back again. Very CLEAN, friendly, and a total luxe vibe. I loved everything about this salon because it was not cramped, it was luxury, and the service was amazing. Spacious enough for several parties going on simultaneously too! My best friend and I got gel x and they were done by Vivian and Alex. They were so funny and meticulous. Really enjoyed this salon and it'll be my go to moving forward. Bonus - you get a complementary drink

Meagan L.

Milano spa will be my go to when visiting Phoenix. Warm environment, great customer service, quick and very happy with my nails.

I went in to Milano late last week, giving it a second "first experience" after 6 months. I clearly showed the check-in guy a photo of the exact shape and style I wanted and was assured they would "find someone with the expertise." When the tech saw it, I was told, "Too easy, too easy." That confidence was not reflected in the service. My nails were forcibly popped off instead of properly soaked; careless and rushed. The tech claimed expertise in stiletto shaping, yet the final result said otherwise. I was spoken to as if I were unfamiliar with a shape I've worn for 13 years. I ended up with multiple cuticles cut from improper filing, while the undersides remained unfinished. I left with a result that didn't match my inspiration and was not informed of any repair policy. **My nails pictured, and inspiration provided.** I returned the next day to address it and was interrupted and told nothing could be done unless I paid for a new set. After leaving, I was called and offered a redo at no charge; so I came back again. Third time, same set. This time, I was told I'd need to pay an additional $60 on top of the $130 already spent. After pressing, I was told if I wanted a "better" result, it would cost more. Let's be clear: the level of expertise I requested was established from the beginning and I was assured it would be met. ... Yet it wasn't, and now it's my fault, and you want more money. Apparently, this salon operates on unspoken "tiers" of quality. Never disclosed upfront. I left without a resolution unless I agreed to pay more for a standard that should have been delivered the first time. If you're looking for a place that rushes clients through and avoids accountability, this may be for you. I'll be taking my business elsewhere. And as a final note. Social media can be curated. It will never show the shortcomings or the mediocre sets that walk out of this salon.

SNS nails courtesy of Tina. She did a great job.
Wendy M.

This was my second time having my nails done at this business. The first time I went, they lasted a little over a month, which is a lot longer than previous places I've been to. They're very professional and their salon is very clean and everyone is very friendly. It has a very positive feeling. I will definitely continue to go there.

nails
Gabby Z.

Love coming here, everyone always does an incredible job but this time blew me away! I wanted a complex nail design and she delivered to the fullest extent!

October is in a few days
Stephanie A.

When I called to make my appointment, they quickly sent a text confirmation which was nice. Once I arrived, I was greeted at the door immediately with a smile and a welcome. They brought me to my chair and gave me warm neck pillow and asked what I would like to drink (I asked for a margarita and it was delicious). The vibe is welcoming and the staff are friendly and several people asked if I needed anything. I had a removal of my old set and had a new set and a pedi. David did my pedi and was friendly and did a great job. I like my toe nails short before I enter to get my pedi (just my preference on short nails) and most people complain that they're too short or make faces. David was the complete opposite. Very good at his services and I love the way they came out. Mimi removed my old set. I would have given 5 stars, but when I asked if she can use acetone, she stated it would take too long and continued to use another acrylic nail to remove them. It hurt but it was faster (I would have still preferred the acetone). Other than that, she did an amazing job with what I requested. If she didn't like how the design was she corrected it to ensure it looked nice. At the end of my services, she cleaned up any marking of nail polish on my skin and put on cuticle oil. I'm definitely beyond satisfied with my services and treatment, so needless to say I will be going back!

One of the rooms

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1 year ago

Amazing. Everyone was very nice and smiling. Felt refreshing. Highly recommend this place

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1 year ago

Great pedicure by Ly! I would highly recommend her! My favorite nail salon Milano nail salon

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Business owner information

Photo of Nicholas N.

Nicholas N.

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1 year ago

Ly was absolutely amazing! I had a great pedicure and i was so relaxed the whole time. I will definitely come back again.

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1 year ago

Ken was amazing! Great service and the space was so clean and welcoming. Looking forward to my next visit!

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2 years ago

My new regular nail salon, it's clean, everyone is so nice, and my nails have always turned out so cute.

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1 year ago

Great experience and Ly was awesome! Loved the way my nails turned out too. Everyone was kinda and welcoming.

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1 year ago

Ly was very nice and communicative. She did a great job! The environment was very welcoming and the Overall experience was great !

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Ask the Community - Milano Nail Spa

Review Highlights - Milano Nail Spa

“This was my 3rd visit with Milano Nail Spa, and all the techs here have been wonderful, but Ly exceeded my expectations!”

Mentioned in 12 reviews

Read more highlights

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I found this place through Yelp search and am super glad I did!…read more I'm very happy with my brow wax/tint and Tara was a sweetheart. The space is cute, clean, and relaxing. Additionally I live out of state and am visiting family in the area so I won't be using their services regularly but Tara took notes on how I liked my brows done so when I come back in the future it'll be done to my preference! That was such a sweet and considerate thing to do.

Today was my first visit, and I was really excited to come in. I've heard so many great things…read moreabout this place, so I came with pretty high expectations. I booked a Brow Magic appointment with Tara, and overall I was happy with the service and my brows. My only disappointment was the timing. My appointment was scheduled for 3:45, and I arrived about 10 minutes early. Since there isn't a receptionist, I checked myself in and waited. Around 3:47, Tara popped her head out and let me know she'd need about 7 more minutes, which was completely understandable. However, it ended up being closer to 15 minutes. Around 4, she came out with her previous client, checked her out, and booked her next appointment before bringing me back. I totally understand that appointments can run over, and things happen, but I felt like there wasn't much acknowledgment of the delay or consideration for my time. Thankfully, I didn't have anywhere else I needed to be, but if I had, it could have been frustrating. I think what stood out to me most is that if I had shown up 15 minutes late, I likely would have been charged a fee or asked to reschedule. I believe that same respect for clients' time should go both ways. With that being said, I probably won't be back. The space was beautiful and the shop was cute though.

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Milano Nail Spa - waxing - Updated November 2026

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