The front desk staff is incredibly rude. Also, desert ridge is so hard to get through when it's…read morebusy. I would never go back.

Alyssa at the front desk was super helpful, very welcoming and made check-in easy. I got an eyebrow…read morewax and tint with Shannon and I couldn't be happier. I'll definitely be coming back. The staff and the whole place just have such a good vibe.

I've been getting regular (monthly-ish) facials from Courtney for over 15 years now, and I cannot…read morerecommend anyone more. I recently moved to Washington DC, and have tried at least 7 other facialists, and NONE of them even come close to the quality and care that Courtney provides. Courtney is thorough, friendly, kind, and she feels more like family at this point. I have sensitive, acne prone skin, and I swear that having facials with her throughout my teens increased my confidence SO MUCH. I would recommend her to any gender of any age, but I would especially recommend her to teens or young adults struggling with acne and confidence. Courtney truly has such a healing touch. Thank you Courtney for the many years of INCREDIBLE facials, and cheers to many years to come.

Thank you so much Erin for being the best eyebrow waxer. I was so nervous coming in for my first…read moreappointment but my brows looked phenomenal. I'm glad I came in and couldn't be any happier.

Horrible customer service - don't uphold their BOGO free new client wax. Still charged me full…read moreprice. Go get waxed elsewher

Great BoGo deal and nice Waxer! Had a Brazilian and full face, both good. Super chill vibe, highly…read morerecommend!

Came here with my mom and had a great massage and scalp massage. They used the right amount of…read morepressure for both of us. This place did a better job then the expensive hotel in Scottsdale. The massage was a little different for both of us. They worked on different parts but feels good. The place is really nice and clean. They bring you to the quiet room where you fill out some papers and there's snacks there. Also they give you water if you like. You get to choose what type of oil scent you want. Also if it hurts you can tell them and they won't press as hard. They also have packages. So you can come often.

LOVE THIS PLACE! I signed up for the monthly as a referral from my aunt who currently goes here. I…read morejust moved to Phoenix from San Diego and was happy to find an awesome spa so quickly. So far I have had two massages, one facial, and and eyelash lift/tint. I am obsessed with their product lines too! I used image in esthetician school- which is sadly an $8k I won't get back in tuition since I never used the degree but I digress. But I love image and especially their ormedic lip balm which is amazing. I also just recently bought their lip plumper which has all natural ingredients and uses WASABI as its plumping agent! It smells similar to the lip injection by too faced but works BETTER. Not to mention the amazing services but the people who I have encountered while checking out/in are also beautiful souls! I have a feeling that is a prerequisite to working here since everyone is so genuine and makes you feel comfortable immediately. Massages- I have had two massages here, first one with cupping and second with hot stones. The cupping was amazing and I felt tension fall off my body after. The hot stones I have decided I have to get every time I go because it felt so amazing and they use Himalayan salt rocks which infuse minerals back in the body. Facial- I love Hannah! She did my facial and eyelash lift/tint. She has such a beautiful soul and I truly enjoy my time talking with her. She is so knowledgeable and passionate about skin and the ingredients we put back into it. She gave me an amazing facial which left me glowing and relaxed. I posted a photo below of my eyelash tint/lift and it made a huge difference for my eyes!! The process wasn't horrible or painful at all. If you are in the market for a new spa- look no further!!

I'm so glad I found Christine on Yelp! She is very thorough and makes the experience quick and…read morepainless. She uses great quality of wax and temperature has never been too hot which I appreciate. Her services are very reasonably priced and she will always accommodate the best she can to get you in - even if it's last minute!

I regularly go see Christine for my waxing, mostly underarms and lips. She's very professional and…read moresweet, her center is clean and efficient

I've been going to Lorna for a few years now and it's always a great experience. This time I did…read morethe ultimate relaxing facial, eyebrow wax, and dermaplane and it was incredible. I honestly haven't felt that relaxed since before I got pregnant. At 9 months postpartum, it felt so good to finally take a little time for myself. Lorna creates such a calming environment that I inevitably fall asleep during my appointments... and she never even minds the snoring. I always leave feeling refreshed and taken care of.

I have been going to Lorna for a couple years to get my eyebrows done. Not only is she incredibly…read moretalented, she is SO accommodating with my crazy schedule (2 kids under 2). Lorna is incredibly professional, gentle, and really took the time to shape my brows to perfectly suit my face. The process is quick and comfortable, and the results are clean, symmetrical, and exactly what I wanted. My brows have never looked better. I always leave feeling confident and well taken care of. Highly recommend her to anyone looking for flawless brows and excellent service!

I've been getting my nails done regularly for about 16 years and have never experienced anything…read morelike this. Three weeks after having my nails done at this salon, I removed the set and discovered severe discoloration and damage underneath my thumbnail. It was alarming enough that I am currently going to the ER to have it evaluated and make sure there is no infection. I can't say for certain what caused it, but this appeared directly under the product that was applied here and it is something I have never encountered before in all my years of getting my nails done. This situation is extremely concerning and may result in a significant medical bill just to ensure my nail and nail bed are safe. I hope the salon takes this seriously and looks into what may have happened so no one else experiences the same issue.

The male receptionist was very nice but that was it. My manicurist (older woman w/ red hair)…read moretotally messed ip my manicure. Im not picky but for $68 i expected more for a mani/pedi. She did this weird thing where after she filed my nails (they were already short), she used the cuticle clippers and clipped off several corners on my nails. So weird that she did that over and over again. I don't like to watch ppl do their job, so i just hoped for the best and got a shitty manicure. I hate giving bad reviews because i know how they affect business, but this was bad. And the receptionist gave me a $3 discount just because which i appreciated but I could tell by my manicurists tone that she wasn't happy he did that. She did not deserve the tip I gave her either. I should've waited till the end to stiff her.

Cynthia is the best! ... Knowledgeable, personable and a true commitment to excellence…read more You are so lucky to have her in the Scottsdale area. After years of owning a home in Scottsdale, we had to say goodbye to the area. (Not sure if I wept more about missing the sunshine or Cynthia.) Now I will go out of my way to visit Scottsdale and Cynthia whenever I can. So, if you are lucky enough to live in AZ, do yourself a favor and make an appointment!

Cynthia Boggs is an amazingly skilled skin care consultant. She understands the needs of each…read moreclient and treats them individually. Her facials are amazing and her studio is a zen palace.

This is a great location; clean, beautiful inside, and very well-kept. The specialists here are…read morefriendly, skilled, and provide excellent service. Parking is also easy and ample since it's in a shared plaza with other businesses and a grocery store, which makes coming here convenient. However, the biggest challenge with this location is the efficiency of the check-in and check-out process. There is no dedicated front-desk person, which means the sugaring and waxing specialists are doing everything, performing services, answering phones, checking in clients, checking out clients, and managing walk-ins. Because of this, the wait times before and after the appointment are consistently extended, even when the staff is doing their best. The specialists themselves are great, but it's almost impossible for them to give a fully hands-on, focused experience when they're simultaneously trying to run the entire front-of-house. I understand wanting to cut costs, but the administrative side of the experience is too important to overlook. Even a part-time receptionist or intern would make a huge difference in the flow and overall customer experience. I genuinely like this location, but whether I return will depend on whether they improve this operational inefficiency. If you're in a rush or need a quick, smooth in-and-out appointment, this may not be the ideal location for you at the moment. I hope they consider adjusting their staffing model, because the specialists themselves are wonderful. I had Kenzie before and she was amazing but no longer here as of last month. I tried out Savana and she was amazing also and made the experience so pleasant, fast, and professional

I booked with Tiffany for my first ever bikini full wax she gave me the best results EVER and l've…read morebeen so nervous to get waxed down there but honestly I'd recommend it to anyone that's looking for someone who is not only good at her job but also just an awesome human ! She was incredibly kind and incredibly communicative and talked me through the whole process. She also taught me some breathing techniques to manage the pain and it helped me soo much. I really cannot recommend Tiffany enough - she's the BEST!

Misadvertisement and business wouldn't honor the services I purchased. I clearly met the fine print…read more(customers not active within 12 months) which I also mentioned when booking. Would still not honor, will be reporting. Don't waste your time.

Everyone was great, nice, welcoming and the doctor was wonderful and very knowledgeable!read more