This nail salon is absolutely horrible! From the start, I asked if they were sure they could do my nails the way I wanted, and they confidently said yes -- but the end result was nothing like what I asked for. When I tried to express my concerns, instead of fixing the issue, the nail tech actually threatened to call the police! She refused to remove the nails, saying it was a "service," and wouldn't even let anyone else in the shop help me. The whole situation was extremely ghetto and unprofessional. I'm not even a picky person -- I was respectful the entire time -- but to be treated like this is just crazy. I do not recommend this place to anyone. read more

Elixir Nails & Spa - Just Terrible and my left side is longer than the right side - Nail Salons Near Me - Phoenix, Arizona

Nick does the best nails ever. My nails are always on point. I just wanted everyone to know, this is the place to go. I love this place, and you will too - always fresh and new. Thank you Nick - Gina read more

Elixir Nails & Spa - Nail Salons Near Me - Phoenix, Arizona

Nick my nail tech is literally the best I've ever been to and I've been getting my nails done for about 20+ years, I will never go to anyone else. Nick does beautiful work! Super talented and David does my toes, he is great, they are my go to's. Thank you guy's for always keeping me on point read more

Elixir Nails & Spa - Nail Salons Near Me - Phoenix, Arizona

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David and Tony who did my hands and nails were amazing! I love the vibe of the shop and the workers. I will be coming back. read more

Elixir Nails & Spa - Dip maní, gel pedí - Nail Salons Near Me - Phoenix, Arizona

This nail salon is a hot spot. Always so busy. Prepare to wait. Make appointment is a must! But there work is well worth it. Cindy does such a great job surprising me. Today's Friday I know how crazy busy it can be but she was so fast I felt like I sat there 30mins I was done. Cathy, Lysa and Jessica are great too. They're nice and will make any Pinterest design exactly like that or way better! The gentleman's are nice too! read more

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Not happy with the service. Will not be back. The nail tech filed the top of my toe nail making it rough and the paint job was chipping almost immediately. read more

I came in 2 days ago and got a $40 pedicure. Kevin was the person who did my services. He was in a big rush and he was also very pushy. He was also not friendly and instead of talking normally he was yelling. He used a electric file on my toes and I asked him if he could push my cuticles back and cut them. He did not do that. However he said he did and that I wasn't paying attention. He didn't bother to file my nails are trim the dead skin around my nails. Then after using the drill to smooth out my nails which didn't really work because I had cuticles that needed to be trimmed. He proceeded to paint my toes. I called him the next day and tried to explain to him what I wanted thb I'm he said you can come in and I will fix your toes and I was trying to tell him aboutdeascskin skin and cuticles that needed to be he used the cuticle trimmer. When I came in to the facility he right away said I'm going to charge you $10 because it's your fault about your toes. I said no this is not my fault I tried to explain to him that he didn't properly trim the cuticles or even buff them. He was extremely ly mad and said that he did and kept in sissy I was wrong and then said do you want me to fix your nails or not it's your choice you can leave now while yelling at me. I said yes I would like you to fix my toes and it wasn't about the Polish because he assumed that's what it was. All together it was a very bad experience and he made me feel very uncomfortable because he was yelling at me and he was extremely unprofessional. I do not understand how somebody could work in this profession and treat people like that. It's safe to say I will not be returning there again. read more

Okay, not bad bad.. but a bit rushed and busy.. nail tech was a bit aggressive on my nails can't wait till tmrws soreness. First time here. And he left like residue on my skin that wouldn't come off till like 5 handwashes later. Belows a pic if how i left the salon. read more

Elixir Nails & Spa - Residue and thats not skin... - Nail Salons Near Me - Phoenix, Arizona

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I came in with a photo and she brought it to life. Very satisfied. Great customers experience read more

Elixir Nails & Spa - I came in with a photo in mind and the nail tech made it happened. Great customer service - Nail Salons Near Me - Phoenix, Arizona

First time here and they're great! We were seen fast! We got our full set and pedicure within 2 hours! I was amazed. I will be coming back! read more

Elixir Nails & Spa - Full set - Nail Salons Near Me - Phoenix, Arizona

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This is my go-to place to get my hands done! I'm a dip gal and I hate when it is chunky and unnatural but Nick does a great job. I always leave with the best work. I go a little over once a month to change out the dip and my nails always last that long. It took me so long to find a place where I am always satisfied with the work and this is definitely the place for me! Go there and ask for Nick. read more

Elixir Nails & Spa - Green dip, almond shape, matte finish - Nail Salons Near Me - Phoenix, Arizona

Been coming here for about a year now. Took a while but I finally found the tech for me! NICK is amazing!!!!! He is somewhat of a perfectionist and gives his clients his time and patience. He also have great conversation! He takes appointments and walk-ins if he has time. ( Best to call ahead and make an appointment.) I'm a simple set and dip woman. And he does not miss! He's also very skilled with designs for the GURRRRALS! read more

Elixir Nails & Spa - Dip powder. Natural nails. - Nail Salons Near Me - Phoenix, Arizona

I went in for a simple soak off and the place was empty mind you employees sitting on their phones one customer in the store. The lady said it'll be a 30 minutes wait. I asked her again for a soak off on 3 of my toes? She said yeah they don't know how to do soak offs just manicures and pedicures. I really wanted to see how gentle they were on my feet to see if I should get a pedicure I'm pregnant, Funny that I have state boards for esthetician in 2 weeks didn't know they don't teach soak offs in cosmology school 0/10 wouldn't even recommend for good customer service read more

I always come in with a specific picture and the owner always come through with amazing work! She's able to do exactly how I want and I'm always happy with the finished work. Here's what I asked for vs. what I got. I had to get mine shorter but I absolutely love! read more

Elixir Nails & Spa - Vs. what I got! - Nail Salons Near Me - Phoenix, Arizona

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I decided to give this place a try and I wish I never did. Waste of $60. I called at 4 and was told I didn't need an appointment as long as I was here before 5:30 show up at 5:15 and was seated right away. Get the premium pedi. When she did the wax it was way to hot, I get it has to be hot but they normally cool it a bit. I told her and she said oh well it has to be hot. Then she starts arguing with me because I didn't want gel on my feet. I ask her about a basic manicure and she rolls her eyes and told me to ask someone else because she was leaving, and told me next time come earlier. Before she was even done with my feel they made me pay and I still give her a tip. Right after I tip her she takes off and make someone else finish. They don't even use top coat. Never will I come back they are so rude. Forgot to add they basically pushed me out the store even before my nails were dry read more

I love this place. Friendly staff and they do a great job. Fairly new complex so they've only been there a few years. The facility is very pleasant and inviting. read more

They price play you for everything. no set prices listed and not too friendly. Tried going twice and not satisfied with service for the price. read more

Came here to get my nails done and a pedicure! Turned out amazing really recommend this place nice environment lovely staff read more

Elixir Nails & Spa - Nail Salons Near Me - Phoenix, Arizona

HORRIBLE customer service. Avoid this place! Take your money somewhere else. Management is never here. read more

Went in for a fill. Had a picture of what I wanted. He was leaning towards a pink glitter so I picked a pretty pink color. He put the glitter on the wrong nail and ended up doing three coats of the pink so I said never mind on the design. I didnt have time to walk him through it. The three coats of gel polish made them really thick. He didnt get the polish down to the base, over painted on some sides, and under painted on other sides. There are bubbles in the polish and they just look sloppy. They look like I did them myself instead of paying $30 for someone else to do them. I had to get to a 2pm appointment and came back after, around 2:45pm. I walked in and explained that I didnt like them at all and wanted to know if they would charge me to fix them or just take them off completely. He kept saying how he had to do 3 coats because it was a light color and a new color. So I'll pick a different color. Then he said of course if I pick at them they're going to chip. I told him they were not peeling because I picked at them they're peeling because of how they were painted. He started to take the polish off one nail and then tells me that it will be $10 for the polish change! I told him to stop because if I'm going to pay for them to be done again I'm just going to go somewhere else. I've never been to a nail salon that not only wont acknowledge that they could have done better, but will charge you to fix their mistakes. The place seems relatively clean. It is pretty inside. The prices are cheap. But I guess you get what you pay for. read more

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Friend referred me here and I was impressed! Got my birthday nails done. Worth the drive from the west side, definitely coming back I recommend this place to anyone who wants a cute full set. read more

Elixir Nails & Spa - Nail Salons Near Me - Phoenix, Arizona

I got a classic pedi and a gel manicure. I can't really complain about the pedicure as it looks good and well done. However, i did not like the gel manicure. The pedi and manicure were done by two different people. So this review is primarily for the badly done manicure. First of all, the manicure was done while i sat in the pedicure chair. I don't think this allows for a proper manicure to be done. Second of all, they did not push my cuticles back, they barely removed any of the dry skin around my nail. They then applied the gel but did not leave any space between my cuticle and the gel. So basically the gel touches my cuticle and there is no definition between the gel and my skin. The gel is also extremely thick, so much that there are noticeable bumps and my nails have a weird shape to them. i dont expect it to last very long because the gel is so thick read more

Elixir Nails & Spa - Nail Salons Near Me - Phoenix, Arizona

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Amazing I love this place!! I will go no where else. I get my eye brows done mani and pedi routinely and they do them perfect I'm not even exaggerating they give me life!!! The pricing is great. I been to a lot of nail shops around this area and they sucked they did not want to help me but I walked in to this place and since day one they have treated me and everyone I bring amazing! The place is clean never to packed great price everyone speaks English I have no complaints and anyone who does is just looking for something free. This place is awesome! 10 stars! read more

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I don't know if he was having a bad day or a recent customer pissed him off but he was being super rude to me and attitudey , quality of his work was sloppy and he spent more time on his phone than in my nail . Felt like a bother . Won't be coming here again .. it is over priced also $4 to fix ONE nail. I paid $30 for my set here, & that's without gel ... NOT AGAIN . read more

Nick is Awesome!! Takes pride in his work & hands down one of the best I've been to in a long time!! Highly recommend!!

I love going here for my pedi's .. but this time I decided to also get my full set done. Wrong choice. I showed the tech the photo of what I wanted. Super simple short acrylics with thin french tips. Not only did he lay the nails wayyy wider than my nail bed, the tech started doing the dipping powder, that I did not ask for. When I stopped him and reiterated what I wanted his energy shifted and was soo aggressive when filing my nails. ALL MY NAILS WERE EXTREMELY SORE THE NEXT DAY. I ended up having him finish the filing and put a clear coat and got out of there. i went home and filed them down to the shape I asked for. Paid full price and tipped him but will not be going back. Stick to your nail techs read more

I adore Elixir nails & spa! They are always welcoming and they take care of my nails very well. I am never disappointed in anyway. The color, the shape, the service. 5 stars+ Thank you all, especially to the owners. read more

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Went in today since this location is 2 blocks away from where I live. Got greeted right away, asked what my needs were and I probably waited for 5 minutes before being taken care of. I showed the nail technician a picture of what I was looking for and he went right to it. My total time there maybe 30 minutes which is pretty amazing considering every technician was busy with a client. My nails came out better than the picture and the price was very reasonable (34$) for a fill, nail cut down, reshape (went from coffin to oval) and color change. Pretty satisfied with the service and very satisfied with my nails. Will come back for a pedi next, see how that will be. read more

Elixir Nails & Spa - Nail Salons Near Me - Phoenix, Arizona

My favorite nail tech is David, he is the best. Takes his time, doesn't rush and does a great job.

LOVE this place!! David is my go-to! Amazing service, no rushed feeling ever, polite, nails are always done to my liking (loving) and awesome prices! Don't forget to tip!!! read more

I used to love this place... but recently I had the worst experience with a women who I think is one of the managers... I told her how I wanted my nails and she insisted on doing what she thought looked good.... And when I told her I didn't want that she said to me "well then the next time you come in you better ask for Tina" (the last women who did my nails). She was not caring whatsoever.. I will not be returning to this salon ever again. read more

I came here 1 time, asked for coffin shaped nails, every nail was a different shape and length!!! I was in a hurry so I left, I can back the next day and asked for them to fix it. They gave me such a hard time! The owner or manager was so rude. Worst nail salon ever! read more

Best pedicure I've ever had, I believe my nail tech was Kelly. She did an amazing and excellent job! Will def go back

I came here when i needed a gel fill because they are close to my house. I have to admit they were $10 cheaper then mu normal shop, friendly, spoke english, and tbey did a great job. To top it off they were fast and I didn't have to wait. read more

Came in for a dip manicure, and I could definitely tell that they were new to this. They did not remove my color properly, and then they put on a different color than I picked out. I picked out a shade of green and got a light grey. Everyone was nice, but due to language barrier and lack of experience with my particular service, there was a lot of confusion and I will not be going back. read more

This is about my 6th time coming here first few times were great . Last two times I came I had a bad experience . First experience the lady was drilling the acrylic on my toes on the wrong mode and I felt the pressure go through my toe . I don't want to be rude because the workers are usually great here and the energy is good but today was not the best and I don't think I will be back . The guy who did my toes first seemed annoyed or like he had an attitude with what I asked of him . He tried drilling all my gel polish off ruining the natural oils of my nails and seemed flustered when I asked it be removed with the foil instead . My toes are uneven and I always get my toe nails long and somehow the toes on one foot are nubs ... not sure how that happened. The owner was nice about it and fixed my toes but not sure how I will feel next time . She also took the polish of my skin with the cuticle cutter ...?? Very frustrated . read more

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They take so long to seat a customer for a pedicure. Then when they do,they run the water and have you sit and wait by the time someone comes to do a pedicure the water is cold! This man did my pedicure and took FOREVER!!! I will stop coming here for sure because I shouldn't have to be at the nail salon for 2 hours for a simple basic pedicure!!!!!!! read more

Yesterday afternoon I stop by to get a pedi and daughter her nail done (it was our first time here)we left súper happy with Sam job so this morning my nail broke a little bit on the side so I came in so I can get fix my luck Sam wasn't here so I ask the only guy the work their if i can get it fix and right away he gave me an actitud telling me to come back Tuesday cause Sam wasn't here I told him no I couldn't wait until Tuesday I told him I could wait and he was no are you going to wait a 1hour and told him yes so he was really mad and was having a argument with his coworkers using his language and one of the lady told him it really simple to fix and he was no is not I don't have time I have other customer so I ask to speak to the manager and he was I'm one of the manager so one of the lady said don't worry wait I'll fix it for you. Worse experience ever and specially coming out of a manager instead of him saying sure just wait a little his customer service was awful. read more

My first expirence the male who did my nails seemed very angry. I had asked him to smooth out the acrylic a little more on one finger and he became defensive. My nails were ok,but could have been better. Ana who did my pedicure came out good,I was pleased. I decided to try this place one more time. I will not be returning. The polish for my pedicure ended up smudging when they tried to put my sandle on. I asked for it to be fixed,they tried. Now I just have an indent on my toe because of the excessive amount of polish on my toe and polish on the skin of the other toe. My fill looks horrible around my cuticles. I don't know if they rush because they are understaffed, but I wont be spending my money there anymore. I wanted to try one more time because of convinence of location,but I'd rather drive out my way and be happy with my services. read more

Nicest staff ever!! And very good work. My boyfriend and I went to get pedis and they treated us very good. No attitude. No looks. I will be returning soon. Prices aren't bad. read more