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Services - Prism Nails & Spa
Manicure
Manicure and pedicure
Nail fill-in
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Reviews With Photos
My daughter goes to college in Phoenix. She went to Chi Nails today and was so happy with her SNS. She said Tim did her nails and was great!! The staff was all very nice. She doesn't have a Yelp acct but wanted to make sure to acknowledge how great they were.
Such a nice place. Excellent job on nails and such nice workers. Environment was a neutral welcoming and the workers were very sweet and got the job don efficiently
Went and gave this show a second change and it was the worse mistake I've made. I left there with my nails looking like an episode of Botched. Andy who did my nails keep talking all this stuff about the nail tech who did my nails at a different location. Taking a bout how they are so much better. Yet my nails weren't cleaned up left all this extra polish on my cuticle. The only good thing was my design but even then I asked the lady to do two fingers yet she only did one. I was so annoyed because they don't listen to what you want. I just wanted to get out of there. Never going back again.
This place is so nice to go to when you're in need of winding down. The staff here always makes you laugh, and makes you feel at home. When I walked in today, my roommate and I got offered water, which was exactly what we needed from being in the heat for so long. We also got sat down immediately, which is nice since we both came in for full sets. I luckily got seated by Tim, who is by far my absolute favorite when it comes to nails. He just genuinely loves doing his job, and makes sure you know that he is treating your nails with love. I absolutely love my nails, and I have gotten every kind of length here. Today I just happened to get them short. Will always come back here!!
Great place to get your pedicures done, if you really need one. Went in to get dip powder manicure on natural nails as well. They have a good selection of colors. Unfortunately they don't have colors that match for your pedicures. Nevertheless, my nails were super chunky. And I was cut 5 times. When saying something about it I was just told that it was due to the machines being too new or they were too busy or my hands too dry. Not an apology or anything in sight. I had to ask for alcohol in order to be able to disinfect prior to leaving the establishment. Definitely do not recommend going in.
The inside of this salon is inviting. It is wide open and very clean. The place seems fairly new. I was greeted immediately and offered a bottle of water. I went in for a pedicure, and a callous remover. The gentlemen did a good job and the hot stone foot rub was a big bonus. He didn't speak English, but it was fine as he did a good job. I was a little surprised to get the bill for $30, a tad on the higher side for a basic pedi/callous remover but not ungodly high. If I was in the area I would return but I wouldn't add this to my normal rotation.
She gonna cry in the car... I am literally crying because I'll have to go around the rest of the day looking crazy. All I can say is look at the pictures. WTF, this was the worst nail fill I have ever ever received. I can even take responsibility for the color choice, but I will say I did ask the nail tech if he felt like this color would show the lines left from the fill and he said, "no it's gonna look very natural and it's a good, popular choice." So I was confident until I looked down at my uneven raggedy nails and I'm thinking what in the world is this. Bruh! This guy was in the first chair so I am shocked that my nails look this terrible they are uneven and bumpy and yes I am bleeding because he broke the skin when he filed on the side. I don't like the shape and I take responsibility for the shape and the color, but basic nail technician skills would have been able to clean up the shape and form my nails properly. This is pathetic and awful. I saw that most of the recent reviews are five stars but y'all lying, I have been bamboozled. I will not return and I am going to another nail salon tomorrow to get this BS fixed. What a waste of $45. Also, I would like to mention that I did not complain to the nail technician and when he asked me if everything was fine I didn't say anything and kept quiet. The reason being, the first time anyone complains, says anything negative, or is direct and curt, it's always perceived as confrontational and belligerent being a woman of my stature. And anyone can deny it, but I refuse to be judged so I politely paid, left and took chose the passive aggressive approach and I am leaving my review and will handle it my way. I will never create a scene in front of other customers.
I'm from CO, was looking for a good nail Place near my school (GCU)! I went in short notice and got really good service! Will keep going here from now on!
Walked in and asked me what I wanted. Seen similar pictures on their page and wanted something alike. Time of day was in the afternoon with not that people. I enjoyed the conversation I had with the person doing my nails. Gave me a discount as a student and asked for an accent on my ring finger. Will come again!
I would not recommend someone to come to this Salon at all. I asked for regular manicure such a simple request. They told me that i have to pay prior the service. After paying and adding a tip they started scratching my nails cutting my cuticles so harshly to the point I was bleeding!! I did not say anything till she start shaping my nails and was shaping them in weird ways. I asked her to shape them just NICELY she started screaming that I am being so picky and the manager came to me telling me that "we refuse to service" and literally kicked me out. It was obvious that they did not want to complete the service since the beginning!! I asked for a refund and they refused too!! This is literally a fraud since they were planning on not completing the service since the beginning I am so NOT satisfied with this place. NEVER coming again.
Worst salon I have ever been to. The manager can NOT do nails right. Kept talking about this is quality work, but it was terrible. AND it's so expensive I spend $130 on the worst set of my life. If I can give a 0 star I would. I showed him a picture of what I wanted and he said it was supper easy. The shape is different on every finger, and he cut my finger 3 times. Worst place to go to.
1 year ago
Sorry nice people but this paint job is a hot ass mess and I told her about it and still nothing but take 5 dollars off. Poor quality read more
7 months ago
2 years ago
Absolutely love this place! Second time here and the all staff here are perfectionist! They actually take their time and make sure all the callus is removed lol. The music playlist is on point as well lol. I live in Mesa, but come here to Phoenix to get their service! So worth the drive!! read more
1 year ago
2 years ago
5 years ago
5 years ago
My daughter goes to college in Phoenix. She went to Chi Nails today and was so happy with her SNS. She said Tim did her nails and was great!! The staff was all very nice. She doesn't have a Yelp acct but wanted to make sure to acknowledge how great they were. read more
2 years ago
6 years ago
Went and gave this show a second change and it was the worse mistake I've made. I left there with my nails looking like an episode of Botched. Andy who did my nails keep talking all this stuff about the nail tech who did my nails at a different location. Taking a bout how they are so much better. Yet my nails weren't cleaned up left all this extra polish on my cuticle. The only good thing was my design but even then I asked the lady to do two fingers yet she only did one. I was so annoyed because they don't listen to what you want. I just wanted to get out of there. Never going back again. read more
7 years ago
This place is so nice to go to when you're in need of winding down. The staff here always makes you laugh, and makes you feel at home. When I walked in today, my roommate and I got offered water, which was exactly what we needed from being in the heat for so long. We also got sat down immediately, which is nice since we both came in for full sets. I luckily got seated by Tim, who is by far my absolute favorite when it comes to nails. He just genuinely loves doing his job, and makes sure you know that he is treating your nails with love. I absolutely love my nails, and I have gotten every kind of length here. Today I just happened to get them short. Will always come back here!! read more
6 years ago
Great place to get your pedicures done, if you really need one. Went in to get dip powder manicure on natural nails as well. They have a good selection of colors. Unfortunately they don't have colors that match for your pedicures. Nevertheless, my nails were super chunky. And I was cut 5 times. When saying something about it I was just told that it was due to the machines being too new or they were too busy or my hands too dry. Not an apology or anything in sight. I had to ask for alcohol in order to be able to disinfect prior to leaving the establishment. Definitely do not recommend going in. read more
The inside of this salon is inviting. It is wide open and very clean. The place seems fairly new. I was greeted immediately and offered a bottle of water. I went in for a pedicure, and a callous remover. The gentlemen did a good job and the hot stone foot rub was a big bonus. He didn't speak English, but it was fine as he did a good job. I was a little surprised to get the bill for $30, a tad on the higher side for a basic pedi/callous remover but not ungodly high. If I was in the area I would return but I wouldn't add this to my normal rotation. read more
7 years ago
She gonna cry in the car... I am literally crying because I'll have to go around the rest of the day looking crazy. All I can say is look at the pictures. WTF, this was the worst nail fill I have ever ever received. I can even take responsibility for the color choice, but I will say I did ask the nail tech if he felt like this color would show the lines left from the fill and he said, "no it's gonna look very natural and it's a good, popular choice." So I was confident until I looked down at my uneven raggedy nails and I'm thinking what in the world is this. Bruh! This guy was in the first chair so I am shocked that my nails look this terrible they are uneven and bumpy and yes I am bleeding because he broke the skin when he filed on the side. I don't like the shape and I take responsibility for the shape and the color, but basic nail technician skills would have been able to clean up the shape and form my nails properly. This is pathetic and awful. I saw that most of the recent reviews are five stars but y'all lying, I have been bamboozled. I will not return and I am going to another nail salon tomorrow to get this BS fixed. What a waste of $45. Also, I would like to mention that I did not complain to the nail technician and when he asked me if everything was fine I didn't say anything and kept quiet. The reason being, the first time anyone complains, says anything negative, or is direct and curt, it's always perceived as confrontational and belligerent being a woman of my stature. And anyone can deny it, but I refuse to be judged so I politely paid, left and took chose the passive aggressive approach and I am leaving my review and will handle it my way. I will never create a scene in front of other customers. read more
7 years ago
I'm from CO, was looking for a good nail Place near my school (GCU)! I went in short notice and got really good service! Will keep going here from now on! read more
Walked in and asked me what I wanted. Seen similar pictures on their page and wanted something alike. Time of day was in the afternoon with not that people. I enjoyed the conversation I had with the person doing my nails. Gave me a discount as a student and asked for an accent on my ring finger. Will come again! read more
5 years ago
I would not recommend someone to come to this Salon at all. I asked for regular manicure such a simple request. They told me that i have to pay prior the service. After paying and adding a tip they started scratching my nails cutting my cuticles so harshly to the point I was bleeding!! I did not say anything till she start shaping my nails and was shaping them in weird ways. I asked her to shape them just NICELY she started screaming that I am being so picky and the manager came to me telling me that "we refuse to service" and literally kicked me out. It was obvious that they did not want to complete the service since the beginning!! I asked for a refund and they refused too!! This is literally a fraud since they were planning on not completing the service since the beginning I am so NOT satisfied with this place. NEVER coming again. read more
5 years ago
3 years ago
Business owner information
Tien T.
We are thrilled to hear that you had such a positive experience,…
5 years ago
4 years ago
Worst salon I have ever been to. The manager can NOT do nails right. Kept talking about this is quality work, but it was terrible. AND it's so expensive I spend $130 on the worst set of my life. If I can give a 0 star I would. I showed him a picture of what I wanted and he said it was supper easy. The shape is different on every finger, and he cut my finger 3 times. Worst place to go to. read more
7 years ago
4 years ago
First of all the guy did not even try to copy the picture. Like I understand it's detailed but as a nail artist, I expect you to at least be able to draw a straight line. He was rude and would yell at me to not move when I was just shaky that day. I got these done yesterday and my fingers are still irritated and bleeding. I went in for a fill on their work, and this rank set still cost $65. read more
7 years ago
I went here because of how high the overall rating was but I really don't understand how. I went here for a pedicure with my boyfriend who got a manicure. The man I got took so much nail out of big toes that I ended up getting an ingrown toenail in one of my toes. My toes were normal before. I didn't stop him because he told me that he was removing what I needed to have removed even though now I realize that I didn't. Then once he started painting my toes, he completely painted a huge part of my toe, not nail. My boyfriend got a basic manicure just to clean up his nails and by the time they were done, one of his nails was bleeding. I'm attaching a photo of my toe problem because of this place. It's very painful. read more
7 years ago
Nails came out poppin! Tim is a Very funny and talkative man. He met my expectations, Definitely coming back ! read more
7 years ago
This was my first manicure and pedicure. I arrived and was seated right away. The service was good. Price was decent. But I have a cut on my tow, a friction burn on my foot. And the cuticles and sides of my toes and fingers were cut as well with blood ending up embedded in the polish on one finger. When my nails were put under the UV light it burned. So while i appreciate the service and price I can't give a good review because of the damage. read more
5 years ago
5 years ago
7 years ago
Tim did such an amazing job on my nails! He knows what's best for you. I recommend going to Chi Nails! read more
7 years ago
Tim is the best nail tech. I have never left Chi Nail Salon without a great looking set of nails. Everyone there cares very much about the service that they provide. 10/10 read more
7 years ago
I am in love with my nails. TIM did a great job. The people that say he doesn't let you choose your nails are wrong. He knows what he's doing and he suggests options. I chose my nails all the way through. He suggested different stones but I went with mine. They turned out exactly how I wanted them to. He was very honest and we talked the whole time. He makes sure you enjoy your time there. My friend and I had a blast laughing at all his jokes. The nails feel good. Nothing was left tender and I was treated with care. My cuticles were left perfect, no cuts. This will be my go to nail place FOR SUREE ! read more
7 years ago
No joke, this place was amazing. Both Tim and Michael had me laughing the whole time. Not only were they friendly, but they were excellent nail techs and highly skilled. I will be coming here regularly. read more
8 years ago
8 years ago
Came in after reading great reviews. Kim assisted me. I didnt have to wait at all. I got gel acrylics full set. I was a bit confused that they didn't cut my cuticles as I'm use to my other salon doing that. I guess it's not included nor is a hand massage, again my other salon has done that for me. I paid $43 with Tip. My nails look nice cute and short and simple. Kim suggested the sns technique. I'm pleased with my nails I just feel like $40 is kind of pricey considering my salon I go to frequently only charges me $30. The place was clean and very big and open. The color selection was great also..many to choose from. read more
8 years ago
I love this place!! Tim always does a high quality job without ruining my nails underneath. Highly recommend! read more
7 years ago
I haven't been to any other place since I found this location. I always get great service & my nails come out beautiful. I've recently started just getting my own nails done, still beautiful.. Love this place.. read more
8 years ago
5 years ago
This was my second time getting them done in one day from them, an they still rushed and it messed up! Cindy allowed me to walk out NOT satisfied! AN ASKED ME TO COME BACK TO FIX LIKE WHY YOU DIDNT FIX RIGHT THEN! SMH I remember coming here in 2019 an it was nice they made sure you were happy! Idk what happened! read more
8 years ago
6 years ago
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More info about Prism Nails & Spa
3601 W Camelback Rd
Ste 104
Phoenix, AZ 85019
Directions
(602) 368-5522
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Prism Nails & Spa - othersalons - Updated October 2026
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