Please note that the one star rating represents my inability to give 0 stars and is symbolic for…read morethe fact that I have had one decent experience out of my many visits. That being said, if you value your nail health and service quality, this is NOT the salon for you. These photos are AFTER a requested GelX soak off and manicure. Despite my request, my nails were filed until I was in literal pain. I repeatedly had to tell and show the nail tech that gel was still on my nails and a soak is not only requested but needed. Needless to say, I was repeatedly ignored. My left hand didn't receive cuticle service and the edges of my nails were left rugged. After declining polish service (at this point, I was over the entire experience and ready to go), I was told that I needed to pay before having my nails polished. I took this as code that they wanted their money regardless of me not being satisfied. I've given this place multiple chances solely based on convenience but this was my LAST time making that decision.

So I walked into this business thinking I was going to relax and enjoy being pampered. But no!! I…read morewalked into made eye contact with several techs. Three were not busy at all. No one greeted me. No one asked how could they help me. They just look at me as if me being there was a problem. The vibe was not welcoming and frankly my feelings are hurt. I have t had my nails done in sometime and I was very excited to come in and receive service. DONT GO HERE

There's 2 salons in the same plaza, I am happy with my choice. The salon has their services broken…read moreup into sections which is *really* nice, not having to inhale the acrylic nail smell while getting a pedi, and go get your waxes done you go to another part of the salon, its very nice. I was greeted right away and taken to the pedi section and they began. The chair malfunctioned because it wasn't giving hot water but they were on top of it trying to fix the situation! They brought hot water in a pitcher from the back to heat up my water and it worked. I was very thankful. My tech was Lisa and she was a pleasure to have! We had good conversation & after a few minutes she was courteous to end it and told me to sit back and relax. My toes look great, absolutely no pressure to add on services which I also liked. When I arrived there was a woman holding her infant feeding it's bottle while getting her toes done. A while later another woman and her you g child came in, they took her to the nail side and serviced her quickly while mom got her toes I will be coming here again. Thank you!

Went in for the first time and was told they do not have anyone who "does designs". I said ok maybe…read morethey can just do a French tip yanno that's a basic design all nail techs know... the worker told me "we don't have time for that". So rude! I've never been to nail salon like this!

I have been a loyal costumer to Diane and Kenny for over 3 years now. I wouldn't go anywhere else…read more Kenny already knows what style and shape I enjoy the most. Diane is phenomenal with her design techniques. Overall top notch experience with this duo. My girls and husband love coming to this spot for some pampering sessions.

Great local business in Tolleson went in for manicure received excellent results and and excellent…read moreservice the staff was kind and polite very friendly and professional 10 out of 10 Definitely Five Stars

Good service. She well with her communication as well as her experience is well.polite on knowing…read morewhat a customer wants. Dont miss her she full of artist knowledge. You won't regret

From the owner: Hey girlie ! Are you looking for a nail technician with artistic skills within your budget? Well…read moreyou’re in the right spot! For any over the phone consultations or to see more of my work head over to my instagram @cc__naileditllc. You can also book through my website and consultations are available the day of your appointment. No deposit needed! Feel free to reach out for any questions!

Went to try this nail salon out for a pedicure and it was very nice experience!! Both nail tech…read morewere super friendly! Salon was very clean as well!!

I've been to this place now three times... The first, I did have to wait about 10 minutes for the…read morenail tech to come start my nails... I did not think anything of it. The second time I was back was just for a fill and they did not complete the design as she switches two of the colors incorrectly and the thickness of the nail on one finger was too much and unbalanced and oddly textured but the set was nice enough and they made a big deal of how hard straight stripes were for the nails. I felt too guilty to ask them to fix it so I kept it, knowing it would force me into a set removal instead of a fill the next time. This time, I arrived at 9:30 AM and did not leave until 11:27 AM.... I had booked two services, a set removal and a manicure, a week in advance thinking I could get a chance to relax. To my surprise, the nail tech "ran out of time" to complete the set removal and manicure, leaving me sitting without a technician for half an hour. When I told the secondary technician who came to finish the polish that I felt disrespected and was looking to speak with someone, she told me the owner was out but I could ask the woman at the front desk in charge of scheduling since the system regularly overbooks technicians. When I got up to the front desk I had to wait AGAIN because she was working on nails herself then proceeded to argue with me that I had confirmed a set removal when I arrived, and so they had taken the manicure off. So therefore, it was my fault that I was sitting and waiting on their staff for half an hour. Which to her is "a little bit". When I then mentioned that I had confirmed the set removal and had wanted to keep the second service so I did not understand the confusion, and would prefer to speak to a manager or owner since she was arguing she insisted I could only speak to her. She then proceeded to tell me that the nail tech was just "too slow in the removal process" and so it was actually her fault. -- not wanting to take accountability for their overbooking. She continued to try to argue with but I had enough and asked her to please let me pay so that I could leave. She said something along the lines of she was going to provide a small discount (10%) then proceeded to give me nasty faces as if it was a ridiculous ask to be escalated to a manager or someone similar because of the poor service. At the end, I asked her to remove me from all marketing texts, and emails and I am still getting them... The technicians are lovely for the most part but if you want any level of respect, choose any other salon.

It such a healing experience with Gilda today. I had some discomfort on my left shoulder, and she…read morecured that in a jiffy She made sure to build the right pressure to help me ease my shoulder pain. I'm so grateful to have found her Definitely going back to her

Very nice and courteous! Fit me in at the last minute without issue. She did a great wax job! I…read morewill be back!

Save your money and go elsewhere. They used stained old towels for your pedicure and the gel nail…read morepolish only last 3 days before peeling off. I don't think they even sterilize the tools because I noticed the package wasn't sealed when the girl next to me started. Never going back!

This place is TERRIBLE. The customer service sucks!! They have their kids running all over the…read moreplace.. when I walked in the owners five year old girl was asking what service I wanted and asked me to sign in and that it would be a few minutes?? What the hell?? Why is this little girl even talking to the cusotmers about a service they want. Another one of their kids was using the nail polish to paint one of her toy horses right in the front sitting at a maincure station. There are cartoons on playing loudly in the background and I see the mom with her baby hanging out watching TV in one of the pedicure chairs like she is sitting in her living room.. They had customers already being worked on at this time. so they do not care about appearances and being professionaI. I think the place looks dirty too and disorganized. A customer walked in and was asking about how they dissinfected their equipment and the lady was trying to do some fast talk or acting like she didn't fully understand or something and wasnt explaining clearly so the lady kept having to repeat herself. I dont think she ever got a straight answer, The owner of the shop is cocky and rude too and didn't even greet people or say Thanks for coming in or anyting.. he just got up and walked away from the table when he was done.. He should be sooo grateful he even had customers because the place really sucks. I think the should get a suprise visit from the health department honestly. I would never go to this place again.. maybe if it gets shut down and renovated.. and gets a new owner.

Kiya is amazing. She gives the best shampoo scalp massage. She was very kind with my little ones…read more I've liked every cut she has given me. Her color work is perfect. All around, she is a great stylist!

I can't go based on any work because he did nothing…read more I went in for a consultation, it was such a weird vibe. It was quiet (no music) and no customers. Three employees were sitting down chatting away while I waited for my appt. I went because i wanted to cut my hair into a long bob but my consultation specialist looked at my hair and said my hair was fried. There was nothing he could do, I was so confused. I said, I'm not here to dye my hair. I'm here for a haircut. He said, I know. You need keratin and once your hair gets healthy I could try. Out of curiosity I asked, if I get my hair back to "healthy " again. I asked who he would recommend and he said nobody here. I was shocked and to be honest, I was so over the consultation that I awkwardly laughed and promised him I'd be back. He could honestly care less. I wasn't too irritated because it smelled like hard boiled eggs or broccoli in there. Not to mention, The older woman at the front desk was hella grumpy as well. I figured, if I'm going to spend $3-400 somewhere... I'd rather not spend it there thank you Looking at there reviews.. maybe they just don't serve latinas. Idk. ‍

Marla is the best! I've been looking for a new stylist and was so glad to have gotten my haircut…read morefrom her. Her recommendations were spot on and she was great to talk with. The appointment was easy to make online and she even called me a day before my appointment to get an idea of what I was looking for in my cut.

We've been in two times since our first visit. Both Holly and Jenny do great work with curly…read morehair--better than any curly cut I've ever had. I think the long wait of our first visit was a one time thing. And they do have drinks and snacks up front if there's a wait. The pricing is more than reasonable for the quality of the service. I'm glad to have found Altered Ego and my family will be regulars here.

my visit today was amazing! Antoinette helped me pick out the right things i needed for my hair &…read morealso gave me tips !! her coworker (i didn't get her name) helped out my mother with the things she needed as well!! service was great! thank you ladies!!

My mother bought me a $25 gift card for Christmas - the evening of January 5th I went online to…read moreorder what I wanted. I put everything in my cart, went to pay - scratched off my pin to use the card number and magically it only had $12.66 available. When researching transactions online at their gift card website - it tells me that there was a unknown charge for $12.34 on the 4th. When contacting them about it this is what they sent me! Needless to say I will never get a sally gift card again they are a rip!