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Burbank, CA

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Mike Gagnon Plumbing

4.6 (66 reviews)
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Services - Mike Gagnon Plumbing

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Easy. Fast response. Right cost. No hassle. These five-star reviews are here for the right reason. EP

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Ask the Community - Mike Gagnon Plumbing

Review Highlights - Mike Gagnon Plumbing

“He was out to our house with in 2 hours and did a quick and clean job for a super fair price.”

Mentioned in 3 reviews

Read more highlights

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Water Heater Doctor - Water Heater Doctor

Water Heater Doctor

(276 reviews)

My water heater stopped working. It would ignite, but there was no gas flame to actually heat the…read morewater. I called several companies, but none of them seemed interested in properly diagnosing the problem. They simply wanted to replace the entire water heater at a ridiculously high price or quoted me outrageous prices just to replace a part like over 2000. Then I contacted Sam to diagnose the issue. He was extremely knowledgeable and professional. He took the time to thoroughly inspect the water heater and carefully check all the possible causes instead of jumping straight to replacement. He eventually identified the problem and installed a new ignition combination control box for me at a very reasonable price. The water heater is now working properly again. I really appreciate Sam taking the time to actually diagnose and fix the problem instead of simply telling me to replace the entire water heater. It's refreshing to find someone who is knowledgeable, professional, honest, and reasonably priced. I would definitely recommend Sam to anyone who needs water heater repair.

My water heater stopped working last night. I called Sam the next morning and he arrived within a…read morecouple of hours. I was expecting to replace the water heater but Sam just re-lit the pilot and all was working as it should. There are not many people that are as honest and professional as Sam. In fact, another company came to diagnose my water heater just before Sam came and said they couldn't do anything and that I had to get a new unit. Thanks again, Sam!

DropStars Plumbing Burbank

DropStars Plumbing Burbank

(53 reviews)

The service started looking very professional. I received text notifications about the technician…read moredispatch, a foreman came out first, reviewed the cleanout location, and confirmed the service and price. Unfortunately, everything changed once the work started. They hydro-jetted the line for about 10 minutes and then told me everything was fully cleaned and the job was complete. They had not inspected the line with a camera first, and when I asked them to verify the result afterward, their camera suddenly "wasn't working." They also tried to convince me that Burbank does not have a sewer-cleaning rebate program, even though I had personally used that program before and received a rebate. I then hired another plumber who inspected the line first and showed me a large root obstruction that DropStars had not removed. He properly cleaned the line and provided before-and-after video showing the line was clear. DropStars also dragged equipment through my yard, knocked over garden lights/stakes, and left without fixing them. What bothered me most was the complete lack of follow-up. They told me someone from the office would contact me, but nobody called back. No explanation, no return visit, no attempt to finish or verify the work. They simply abandoned the job. I also checked the Burbank address they advertise on Victory Blvd. I personally drove there and could not find a DropStars Plumbing office. The location appeared to contain only auto/body shops, which raised another red flag for me. Stay away from this company.

My technician Jason V. from DropStars Plumbing Came on time. Was professional and knowledgeable,…read moreand a hard worker. Jason cleared the roots from my clean out with hydro jetting and confirmed with camera. Good price and great work. I recommend.

Mike Gagnon Plumbing - plumbing - Updated October 2026

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