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Hotline Plumbing & Rooter

4.9 (1.8k reviews)
Closed 7:00 am - 10:00 pm

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Reviews With Photos

Moen shutoff valve on the left, leading into Aquasana Whole House filter system
George G.

I recently bought a new house and needed to install Moen emergency shutoff valve and a whole house filter. I have worked with Hotline Plumbing at my previous house before so contacted them again with confidence that they'd do great work and give competitive pricing and they again did stellar work. Mauricio lead the project and did most of the work, with great communication and customer service. I'm very happy with their work and will use them in the future when needed.

Water leak

had an outstanding experience with Hotline Plumbing. Mauricio and William were exceptional from start to finish--their communication was clear and consistent, and they completed the work quickly and efficiently. What really stood out was their integrity. Because we had a tricky sprinkler leak, they had to come out several times after a leak detection company pinpointed the exact location. They installed a brand-new recirculating pump (at their own expense) and didn't take any payment until the entire job was fully completed, which included locating and fixing the issue. Mauricio was especially knowledgeable and guided us in the right direction with the right recirculation pump to install, as well as the proper piping and glue needed to fix the sprinkler leak. They were reasonably priced, highly professional, and a pleasure to work with. I would highly recommend them to anyone in need of reliable plumbing services.

Leaking pipe in the ceiling
Elaine C.

Hotline Plumbing to the rescue on a Sunday! We found water dripping from the ceiling and a moldy wet mess in our coat closet. We were so thankful when we got in contact with Hotline. Geovanni said he'd be able to send someone out within 45 minutes. Sure enough, Jimmy was at our house in about 35 minutes and fixed our leaking pipe. He was very professional, friendly, and efficient. Geovanni spoke with us on the phone to close up the job and we were very happy with our experience. Thank you!

New Navien 240 A2(NG) Tankless Water Heater

Mauricio and William replaced my old water heater with a new Navien 240-A2 Tankless water heater. Works great , saves $$, saves space. So Cal Gas offering rebates although as of 2/26/2026 they have yet to post the 2026 application for rebate (per SCG may be out March 2026). Hotline does it all with regards to placing order for Navien, picking up unit, removing old water heater and taking it away . Mauricio and William works non stop for 5 hours on the installation. Very knowledgeable and great people. Answered all my questions clearly and with patience. Left work area spotless. Geovanni initially worked over the phone on ordering and price. I received exactly what he said/quoted. I've worked with Hotline for years and they continue to provide outstanding service.

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2 months ago

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Geovanni F.

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19 days ago

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30 days ago

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1 month ago

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2 months ago

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11 hours ago

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2 months ago

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4 days ago

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4 months ago

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1 month ago

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8 days ago

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2 months ago

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16 days ago

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11 days ago

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16 days ago

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3 months ago

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6 months ago

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26 days ago

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3 months ago

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3 months ago

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7 days ago

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11 days ago

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1 month ago

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14 days ago

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12 days ago

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15 days ago

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2 months ago

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18 days ago

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14 days ago

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2 months ago

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4 months ago

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18 days ago

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25 days ago

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1 year ago

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2 months ago

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26 days ago

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3 months ago

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4 months ago

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8 months ago

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1 month ago

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Review Highlights - Hotline Plumbing & Rooter

Thank you so much to Mauricio and William for coming out today to replace my automatic shutoff valve.

Mentioned in 470 reviews

Read more highlights

Rockstar Plumbing

Rockstar Plumbing

(1.4k reviews)

Canoga Park

The situation? Madness. A home renovation from hell. 2 different plumbers in the same hour told me…read moreit'd be expensive. Drilling may be necessary. The project would take several hours. Custom tile may be broken.. my wallet was sweating. Insert angelic music, a ray of golden sunlight, and a professional in blue overalls by the name of Chris. I took Chris to the war zone, and briefed him on what the other two plumbers said. In a dramatic Hollywood pause, Chris stared, grabbed his tools, and told me - "let me give it a try." In under an hour, Chris had not only defied the odds and proved the naysayers wrong - he did it with finesse! Chris epitomizes the essence of professionalism, grit, determination, and technical know how. Promote ahead of peers. 5 stars. Would definitely use again. THANK YOU, CHRIS!!

I reached out to Rockstar Plumbing on Yelp to get a quote on how much they would charge to change…read moreout a automatic shut off water device for my home since it went bad and my new home insurance has it as a requirement. Matthew responded quickly to schedule an complimentary appointment with one of their plumber the next day. Joe was the person who came and he arrived on time. He first told me I could just do it myself and showed me what I had to do. I told him I needed a license plumber to do it per the home insurance requirements even though it's just replacing the bad unit with a newer one. He give me the price they charge and also other stuff I needed to do so everything continues to work properly. I appreciate his expert advice and time on coming out to give me an estimate. I thought the price just to switch out the bad unit with a new one was on the higher end so I decided to use another company.

Roy's Plumbing - 3 story house from the ground up

Roy's Plumbing

(161 reviews)

Granada Hills

Roy's Plumbing did a fantastic job helping us with a blocked outdoor drain. Roy came out on time,…read morewas professional from start to finish, and clearly explained what he was going to do before he started. He first used a camera on the outdoor drain so we could actually see what was causing the problem and where the blockage was. After that, he hydrojetted the line to clear the blockage and get everything flowing again, letting us know that this was a temporary fix given the situation so our expectations were realistic. Pricing was very fair for the work and equipment involved, and there were no surprise charges or pressure to add on extra services. Communication was great the whole time--Roy answered questions, kept us updated, and made the whole process a lot less stressful. Overall, highly recommend Roy's Plumbing and would definitely call them again for any future plumbing issues.

Roy's Plumbing did an absolutely outstanding job -- truly above and beyond. I'm a renter and the…read morehomeowner was the one paying for the service, but the plumbers still took the time to help me with things they didn't have to. They didn't want to fix the garbage disposal originally, but Julian and his partner checked it anyway, plugged it back in, and made sure the wiring was safe -- all at no extra charge. As someone who is four months pregnant, I really appreciated their kindness. They were also able to snake the drain without removing the toilet, which was another huge relief. These guys were honest, efficient, communicative, and genuinely good people. You can tell they care about their work and their customers. I highly, highly recommend Roy's Plumbing for any home or business plumbing needs. Great company, great service, and incredible integrity. Thank you again -- I had to leave this review because the appreciation is real!

Turbo Plumbing and Rooter - Check out our newest look.

Turbo Plumbing and Rooter

(152 reviews)

Granada Hills

My garbage disposal sprung a leak...i knew it was time to replace it because it was a least 10…read moreyears old!! I went to Yelp and the first place I called... didn't answer. Turbo was the 2nd on the list and well..long story shorter, they answered and set up a same day appointment. They sent Manny who is professional and polite. He didn't try to upsell me - he actually recommended I downsize. He gave me 3 options and there was no pressure to choose. After the we agreed on the price, he and Pancho came back with the stuff and installed it - easy peasy. I like their outlook - Manny stated outright, they want to build relationships - I mean it tracks right? I've no complaints about the service I received today. 10/10 would recommend. (Edit) I hadn't realized how late it was when I wrote this. Those guys stayed until almost 7pm!! Rockstars

So glad to have found a reliable and professional plumbing service. I messaged them via Yelp and…read morewithin 5 minutes, received a prompt response. They scheduled a tech to come out the very next day. My service technician, Manny, was not only courteous and friendly, but he was also very knowledgeable. He provided clear explanation of his findings during the inspection of my plumbing issues and offered various options to address the issues without pushing any 1 option. We had a leaking toilet and a major water pressure issue. He respected the decisions we went with and always kept me informed along the way. Communication was clear, and most importantly, they were honest. The work was professionally done and not band-aid type of work. Turbo Plumbing and Rooter will be our go-to plumbing service from now on. Thank you, Manny, for building trust and providing quality work/service!!!

Shellback Plumbing and Drain - The Guys That Make It All Possible

Shellback Plumbing and Drain

(756 reviews)

Jose was really professional and helpful, his parter as well…read more Very delicate at the time to perform my repair. Highly recommend them if you live in the San Fernando area. I will personally ask for them for future repairs. Thank you for your help.

I spoke directly with the owner and tried to address a few service concerns I felt were not handled…read moreproperly. While he disagreed with my assessment, and was combative...my perspective didn't change... It only worsened in terms of the company... I'm the paying customer, and the experience didn't meet expectations... I deal with a lot of vendors across the state for my facilities so I know the difference between acceptable and unacceptable. My biggest issue was the lack of cleanup and how quickly the crew seemed ready to leave. My entire back patio was left covered in mud and debris. The mess extended to my pool (which required a separate cleaning), the side corridors, walkways, my new doors, and even my barbecue area... It was pretty nasty... The new barbecue just got put in so the white stucco is going to need to be repainted. The street in front of my home.. including both neighboring properties...was left with significant sludge and sentiment buildup. I ended up having to apologize to my neighbors and personally pressure wash the area myself. To be fair, I was told the pool might get dirty, but this was far beyond what I expected. They also backed up and blocked my pool overflow system, which had been working fine prior, and didn't address it before leaving. From my perspective, the crew seemed more focused on moving quickly toward cutting concrete and scheduling additional work rather than fully resolving the issue at hand... They were eager to get the initial job going which is fine, and said there are three guys ready to work, but unfortunately one guy probably should have been out on disability with what seemed like a broken arm. No disrespect, they all seemed nice from a personality standpoint... But when you're being billed per hour, you expect three healthy workers. I've had similar work done at my other properties, and this experience felt rushed and not up to a professional standard. What didn't sit well with me was the owner's lack of receptiveness to respectful, direct feedback... especially from another business owner. In summary: The issue was not resolved (roots were visible on camera but not cleared).. out 1300 bucks.. did you get a second opinion and a trenchless option with more appropriate tools was presented and being executed on. There appeared to be a push toward more invasive and costly work... And they couldn't really confirm where the actual blockage was. It was more of a guessing game. Cleanup was far below expectations I was left to handle the aftermath, including cleaning and neighbor impact This may not be everyone's experience, but it was mine. I'll let others decide accordingly.

Hotline Plumbing & Rooter - plumbing - Updated May 2026

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