My 95 year old Mom lives by herself in VanNuys. I flew in from Philly to visit for a few days and found that her toilet wasn't flushing properly and her bathroom sink,shower and bath tub barely drained. I called 'Make it Drain' and Peter sent Jaime out the same day to check to see what was going on. There isn't a cleanout available so Jaime pulled the toilet and scoped the entire main line and showed me exactly what the problems were. He popped down into my Mom's really cramped crawl space to see what it would take to correct it. The waste lines were very old and damaged cast iron and Jaime presented 3 different options to take care of the problems. I felt like he really listened to us and once we decided what to do he started right away to dig and install a new cleanout and replace the damaged drain lines. It was very tough work, but all their guys worked hard to get the work done. I had to fly back home the next day while they were still finishing up, but Jaime kept me appraised of the progress and made me feel like my Mom would be well taken care of, which she was. I'm an electrical contractor and realize how challenging this job was, but I can't say enough about how well they communicated and how professional and courteous everyone from the company was. I highly recommend 'Make it Drain'! Harris C. read more

Be very cautious and always get multiple quotes before hiring this company. We had a technician come out to estimate a basic laundry shutoff valve replacement and drywall access on standard 1/2-inch copper lines. He quoted us an astronomical $1,750 just to change the valves, and up to $2,900 for options involving the box and drain. Those prices are completely disconnected from fair market rates. We reached out to other licensed professionals in the area and had the exact same work completed cleanly and properly for around $300. I understand businesses have overhead, but quoting nearly $2,000 for a standard 1-to-2-hour valve job feels predatory. Do your homework and call around before agreeing to their estimates. read more

Gave me a fair price. I was given a quote for a drain line descaling by another plumber who wanted to charge me a crazy amount to do this work. These guys came out and showed me that the work was unnecessary. They recommended me to add a new clean out instead which cost me a fraction of the cost and it took care of the problem for now and if the problem arises again. And they were fast reliable on time and when I had another emergency they came out again quickly to repair it. Communication is good. could be a little bit better and I like that they give you quotes before doing the work. read more

Alfonso came right away to repair the clogged pipe, even though it was late at night, which was a huge help. I really appreciate his prompt response and excellent service. If anything comes up in the future, I will definitely contact this company again. read more

Excellent , fast service , great communication. Fair pricing - highly recommend . I had emergency situation- contacted them at 5:30 am on a Saturday. They responded in minutes . Had technician at my house by 9 am read more

Great service. Professional staff. Put on special Sox without being asked and cleaned up. Much cheaper than other places. Took time to do it right. Will be doing two toilets and new facet with them soon. read more

Back to the Palisades after the fire and faced plumbing issues right away. Jamie contacted me right after I posted the project on Yelp and was able to come check the piping issue in no time. His diagnostic was also fast and pricing reasonable. The next day he came back with Eddie and they completed the work. He could not do it right away because he needed to bring the right pipe and equipment. I am very happy with their work and they were both very understanding and flexible with my current building situation. read more

I had a very bad clog in my bathroom sink. They did a great job, quick and clean, and the price was clear from the beginning.

Alfonso was great. Responded quickly to a leak, was able to diagnosis and fix the next day.

Unfortunately, this company is a rip off. First: they stole the name of their company from the company that trademarked it - Make it Drain Plumbing . Second, they changed me $1,100 to remove a clog from my kitchen sink line. In charging me that exorbitant amount, they also missed a problem and had to come back a week later to fix something they should have covered in the first trip.   Furthermore, they recommended replacing my cast iron kitchen pipes with PVC. I had another, better company take a look at the system, and:   1)        They said that replacing the metal pipes with PVC, as Make it Drain recommended - would be malpractice.  Yes - PVC pipes last a long time.  But PVC is much much louder, and that the sound of water rushing through the walls would be upsetting to me and my family and guests.  They couldn't believe that Make it Drain recommended PVC.  They recommended modern cast iron with slick interior walls.  Furthermore - they said honestly that I do not need to replace the pipes at all.  That I can pour boiling water down the pipes every month, and have it cleaned out every year or so - and be just fine.  Lastly, they would replace all the pipes in that system with cast iron for a thousand dollars less than Make it Drain - even their discounted price.  2)        They also told me that Make it Drain overcharged me for cleaning out that pipe.  They said that 1100 was an extremely, radically high price, and they would have charged $500. When I raised these concerns with Make it Drain, and asked for explanations and understanding - they just threatened to put a mechanical lien on my property. I would not recommend anyone use this company. read more

Alfonso and team were great. Alfonso explained everything thoroughly and made sure we were comfortable every step of the way. They even went the extra step coming back to fix what another vendor did sloppily. Highly recommend! read more

We had a late night plumbing issue and Make It Drain was able to send out a plumber in less than an hour. Alfonso not only fixed our problem but the price was very reasonable. We have a file with all of the plumbing we've done in the past with different plumbing contractors. This is the first time in a long time that I've experienced a contractor not trying to up-sale the work needed. Make It Drain will make it to the top of our list for any future repair work. read more

This company (or perhaps just the technician they sent out) severely took advantage of my family. We had a leak on the second floor in the master shower. MID was available for 24-hour emergency service. They came out quickly, found, and stopped the leak. The shower valve cartridge was bad and needed to be replaced. We were quoted $375 for labor (including the initial visit) plus parts. No problem. When the same tech came back, he replaced the cartridge and valve. I was at work at the time, so my wife paid him...$1575.00! The cartridge and hardware were approximately $200. So the maximum we should have been looking at was around $600. Not nearly three times that cost. Obviously, if I were there, I would have protested. My wife didn't know about the previously quoted price and just paid it, because she trusted him, as you should be able to from a reputable company. The techs name is Alfonso. When I called him, he actually laughed off my concerns. He told me that was "the going rate." After searching online, the quote range for a shower cartridge replacement ranges from $300-700, which is what his original quote was. Where did the $1575 come from? I have no idea. He is a crooked man. He took advantage of us in a vulnerable situation. He knew that if he came when I wasn't home, my wife would be more likely to just pay the bill, no questions asked. The fact that he laughed it off and basically told me "too bad" is unbelievable. By the way, I have the whole work order with the above information and quote in writing. Interestingly, after I had signed the quote, he filled in a separate section with the new amount in the "authorization of work" in a different color ink, AFTER the job was done. If Alfonso is the type of person this company employs, they're willing to steal your money, lie to you, and forget documents, I highly advise you to look elsewhere. Do not hire Make It Drain. read more

I had a plumbing issue and received quotes of 12-16k. Jaime and his team came in and did the job for 4k. What I was most impressed with is that when there was issues with our shower and kitchen faucet due to the new water pressure and piping, they went ahead and fixed it. They did the work they said they were going to do and when other problems arose, which they always do, they took care of them too. Jaime was the plumber I worked with. He was kind enough to explain all of the issues and come back to go over the job with me. I appreciated his patience and attention to detail. Highly recommend! read more

I needed to have a toilet fixed at 4 pm on a Saturday. My neighbor said good luck finding a plumber but luckily I found Make It Drain Plumbing & Rooter and even more luckily they sent Jaime who was so nice and so dedicated to finding a solution. The one he came up with is perfect and I am both immensely grateful and relieved. The price was absolutely fair and I am impressed with every aspect of the experience, from Cristine who answered my call, to the work Jaime did. You can't have a better experience. read more

I have been in the middle of a plumbing nightmare (kitchen sink) since before the Fourth of July. I contacted 10 plumbers between July 5th and 6th and had the good grace to find Make it Drain. Rubin, my plumber, came to do the bid and explained everything to me from head to toe. He took the pipe apart and looked inside the drain and said that the pipe was corroded and that it was galvanized. Basically, I needed a new pipe, which was also affecting my neighbor since we share a common wall, and the pipe was in the shape of a "T." He not only guaranteed his work but insured any possible broken pipes or flooding. I ended up going with Make it Drain and it went seamlessly! Rubin is a hardworking, down to earth, nice guy. He takes his time but is very efficient and effective. He came this morning (yes, a Sunday!) and within 3 hours, both me and my neighbor have running water again. He taught me how to care for the drain and gave me a 2 year warranty. I couldn't be more pleased. Highly recommend! read more

Make It Drain Plumbing & Rooter - Here is the pipe on the other side of the wall that he replaced. - Plumbing Near Me

My kitchen sink was so clogged no matter what I tried by myself I could succeed in clearing it.. I called this company and right away they send a professional plumber Jaime. Jaime immediately knew way to do he started from the outside opening then he took some pictures to located the right area that was causing the clog. Jaime started working under the sink dismantling the large pipe and cleaning inside with his tools. Jaime was very professional and knew his job very well. Don't hesitate to call this company for any of your plumbing company. read more

This is a first class operation. They came when they said, and did what I asked. I tried to go cheap by snaking which wasn't enough to fix the issue. Ivan did not try to push a more expensive option and when I asked if hydro jet would fix the issue, he said absolutely. He came back and was right on! This company is lucky to have Ivan. He texted me along the way regarding arrival time etc. I can't say enough good things about him or the company. read more

I called Make it Drain to clear up a sink that was backing up. I have had Marc and Ean come out before, and they earned my trust on their first visit here, over a year ago. Prompt, professional, great explaining the problem and the solution. Very honest and experienced. Thank you gentlemen!! read more

These guys are so down to earth and reasonably priced. Peter and Alfonso have both done jobs at our house and saved us from disastrous pipe back ups. 100% reliable even after hours. read more

Wow, I could not ask for more from a plumbing service. I called Alfonso at 12:30pm and as promised Peter and him were here same day. They were personable, clear, and explained everything to me in language that I understood. They were very accommodating on pricing. If I was not moving out of state, I would surely be using them again. I will say this, if you are a realtor and your client needs plumbing services, please put Make It Drain Plumbing and Rooter at the top of your list! Thank you! read more

Jaime and Eddie came out very quickly, were extremely pleasant and knowledgeable, helped to troubleshoot a problem with an old faucett I couldn't remove due to corrosion, installed a new faucett, and gave us a lot of useful tips on maintenance. I would highly recommend them for any plumbing needs, emergency or otherwise. read more

Make It Drain Plumbing & Rooter - Our newly installed faucett - Plumbing Near Me

Once again, I fully recommend Make It Drain. All my toilets backed up due to blockage in our mainline. Peter and Ruben came out immediately and solved the issue after hours. Make It Drain truly came to the rescue. Also, a shout out and a thank you to Christine who made me feel taken care of right away. read more

I needed a water valve replacement ahead of installation of a new washer/dryer set. Make It Drain sent JESSE same day to quote job and he stayed and completed it, even though he had multiple challenges with parts and major corrosion due to the age of the valve, which he had to rebuild. This was Friday afternoon and he finished about 7pm. On Saturday afternoon we noticed a lot of water was leaking from under the machines and couldn't see where it was coming from. I called MID and they had someone (not Jesse) to send out soon. Not 5 minutes later Jesse called me from home (his day off) and said he was on his way. He arrived and pulled the machines out and found the old washer (we had to reschedule the new set's delivery due to the valve repair) had sprung a big leak. The valve replacement was dry and working properly, so it was all my old washer. At this point he could have packed up and left, but he stayed and wet vacuumed up the water and cleaned up the mess. JESSE IS A ROCKSTAR, going above and beyond TWICE in two days! MID is our new plumber and Jesse will always be our first request! read more

They sent somebody out on an emergency call yesterday he was amazing accommodating and and we would use them again in a heartbeat they went the extra mile!! They came They saw They fixed !!!! read more

As a property management company who has worked with countless plumbers, I've never seen a faster response/arrival on the job than Make it Drain. They are always reachable at all times of day and night, and we couldn't run our buildings as quickly and efficiently if it were not for them. We feel very fortunate to have a relationship with them and they have absolutely earned our business for life! read more

Always great to work with...used them 8yrs and they are honest and get the job done quickly!!

Called at 10:30pm as emergency to get help with clogged toilet. Jesse showed up within an hour, worked very hard till almost 1:30 am, had to return back for additional work outside the house to unclog the main pipe which had tree roots penetration. The job was harder than he thought and took more time, but he got it done perfectly. Very respectful and hard worker technician. I'm very grateful to him and his team. He worked out with me regarding price and I appreciate it. read more

This company claims that they have the best service I couldn't disagree, more. I had an emergency at one in the morning the plumber turned up charge $175 for two minutes. Consultation promised me that I would get a call back in the morning when I tried calling the number but I had to call the night before the mailbox was full. So then I had to call another number to get some answers. The guy was an apologetic and generally rude. There's no way in the world that I would recommend this company to anybody who wants an efficient go to Plumber. I understand being charged quite a lot from Midnight Call but now supposed to follow through And the manager that I spoke to didn't even know what I was talking about absolutely outrageous. read more

Will not come back to fix fill valve that had been changed but is faulty.

Used them twice, they tried to upsell me both times on services that would not permanently fix our issues. I ended up replumbing the entire house for less. read more

I called this company and they send a guy named Alfonso. I told him I had a leak in the sprinkler valve and pvc pipe connection and my main shutoff valve wasn't working so I was unable to turn the water fully off .This guy came and looked around and said he can come the next day to fix . I asked how much and he gave me a ridicules estimate of $1250 for changing 3 shutoff valves and attaching a male connector to sprinkler valve. Shut off valve costs $12 each x 3 = $36, 3/ 4 PVC male adapter cost = $0.29. He said it would take him 30min to complete the job. So I guess he charges $2400 per hour. Heart surgeons make around $200 an hour. This company is a rip off . I gave him his $75 service fee for doing nothing and sent him away. read more

My daughter called this company when a valve on the toilet burst. The guy who came out did not have the correct part. He advised he would be out the next day by 6:00 pm with the correct part. A different guy showed up at noon the next day with out the correct part. That evening I received a phone call from another guy telling me that he could not get out that night, he was standing in a long line, and it could take him an hour before he would check out with his purchases. I expressed my frustration with him and the company, and said OK. What else could I say? He called a half hour later and said he could be there that night. He did bring the correct part and for that they charged me $425.00 for a $10 part and 10 minute installation. I would not recommend their poor quality of service and communication and their excessive service charge. In update to my initial post. I spoke with a company representative. After a lengthy discussion, he offered to reimbursed me part of the fees which have been received, with a written apology and request I call them in the near future to allow them to prove themselves. I am updating my post as promised. I hope they can be better organized in the future. read more

Alfonso was the most helpful plumber I have ever had the pleasure working with. Not only did he come right away to solve the problem, he went above and beyond to continuously educate me each step of the way. I am fortunate to have him in my corner during what was a challenging active leak, and I certainly found my plumber for any other items I need help with. Thanks big time Alfonso! read more

Had a kitchen sink back up...Alfonso arrived within the hour...took care of business. Not only was Alfonso qualified and knowledgable he was one of those exceptional human beings who really was there to help. He's the guy to ask for if available. I highly recommend. read more

Peter service was fast and fabulous! He had another worker come in my house and did the job very quickly! I would recommend him to anybody! He's local and he does a great job! read more

If I could give 6 stars, I would. I called late morning because my toilet was clogged. Ivan came within the hour. He was really good in every way- he knew what he was doing, was professional, courteous, knowledgeable, and was very helpful in explaining everything and answering my gazillion questions. I can tell he was honest and was not trying to upsell me on anything (or trying to rip me off, as some plumbers do). He first started to fix the problem the cheapest way, with a simple short snake, but that did not fix the problem, as it ended up my clog ran deeper. He took the time to get it done right and de-clogged my toilet fully, which ended up requiring him to lift the toilet and run a very long snake as far as possible all the way to the front door of my house. I would call Make it Drain next time I have issues and would recommend it to my friends and family. read more

I signed up for a call back and missed the call on Saturday. Then I texted on Sunday and they got back to me even though it was their day off. I made an appointment on Monday and they showed up right on time and seemed very knowledgeable. They worked fast, fixed the problem, and cleaned up after themselves. Definitely recommend! read more

Had a clogged drain. They came within 30 mins and it was almost 8 pm on a Thursday night. Ivan was very knowledgeable and friendly. Very happy with his service. read more

Jaime from Make It Drain just finished installing a new toilet/ hauling off my old one and replacing the shower fixture that allows you to pull up a lever for shower or leave it down for a bath. The service was incredible. Jaime explained everything to me, was neat in the work he did, was professional and got the job done beautifully. I wasn't overcharged and would highly recommend Make It Drain to any homeowner that wants a job done correctly and professionally! read more