Jorge came to my home after I requested a plumber through Yelp. It was a big job that included replacing my sewer line, repairing a toilet, and installing a new kitchen faucet. He gave me a fair quote for all the work, and his team completed everything quickly and efficiently. There were a few misunderstandings along the way, but they were easy to work out, and Jorge made sure everything was resolved. Overall, I was happy with the service and would call Brightside Plumbing again for any future plumbing needs. read more

Jorge and his team were great. Offered fair prices and helped with the rebate process for a tankless water heater. Would highly recommend.

Bright Side Plumbing was speedy, had great communication, and helped us when we needed emergency service.

Very, very reliable company! I have used this company 3 times now and I will not use anyone else! They came to my house last night at 10 pm right away for a sewer back up and finished the job in just minutes! Thank you so much Bright Side for another amazing and professional job!!! read more

Responsive ,diagnosed the issue and offered to fix it in quick time ,went to get the parts that needed and done his job perfectly.

Was very responsive and competitive pricing. He really went the extra distance communicating with me and Burbank water and power. No more leak. Thank you. read more

Freddy and his son was able to come out earlier than scheduled with their equipment, He was able to snake my main drain with his 125ft snake in no time at all! read more

Professional and helpful. They did not jump straight to an outrageous repair without investigation. They did an inspection and provided/guided me towards a more appropriate fix without trying to sell me a complete unnecessary overhaul. I appreciate that. read more

Carlos was friendly and efficient. He left the place clean and showed me before and after of the service work for our bathroom sink that needed repiping. Jorge was helpful as well made the entire service smooth and easy! I recommend. read more

Jorge was amazing . He was very commutative with me from start to end . He sent me pics updating me on his work and the repair he did . He was able to fit me pretty quickly . They repaired a leak under my slab which came from our drain line . They made it so easy for us by putting up plastic barriers and covering our furniture . The company was truly a professional team . I actually couldn't believe how clean he left the place . He also sent me pics of the house after he left too . They were reasonable priced considering I had like 5 quotes . Below is the pic of the drain line he fixed . read more

Bright Side Plumbing - Old drain line - Plumbing Near Me

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We needed a little plumber fast and George got back to me quickly. They came out identified the problem and gave me a timeline and estimate. The work got done the next day and I was very happy with the work, price and the quick response to all my questions. I will use them again. read more

Great service, great work, great quality at a great price!! I've hired Bright Side plumbing a few times and have been very happy with the job they have done from big jobs to small jobs! read more

Tech was on time and friendly. Performed a camera scope of my main sewer line both before and after he cleared the pipe, and he gave me an understanding of how my pipe runs from my clear out to the street. I will consider this company if/when the time comes to replace my drain pipe, as he recommended. Payment was made at the end of service for the amount that was originally quoted. The tech gave me a written invoice of the services performed with the total on it, and I was able to pay the company via Zelle. Great Job! I would highly recommend this company to anyone looking for a plumber's services. Thank You! read more

These guys were great. Jorge is very direct and honest. Takes pride in his work. Banged out my job in a single day when others said it would take several. He and his worker's went above and beyond. You can tell when some knows their business and cares about what they do, how it looks, how it works, how much it cost. Would highly recommend Jorge and his team for any plumbing job. read more

Reliable, quick, honest, great service. They have all the latest technology, they have that cool new camera that sees what's in the actual piping itself.Fair pricing, very punctual, highly recommend.Oh, in great communication, they did exactly what I asked them to do read more

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I had orange-brown rusty water from old pipes and Jorge was able to replace the old pipes with new quality copper materials on short notice and he was able to complete the job in one day. When I met Jorge, he told me exactly what I wanted to hear, which is that he is an experienced quality plumber who uses quality materials. His pricing was fair and if you want a job to be done well at a reasonable price, then he will work with you. I will definitely be giving him a call for future projects. read more

The communication was easy, two men came at the appointment time, they very nice, and got the job done.

I can not thank enough! We had a drain clogged in our backyard. They responded to my request in literally 5 minutes. They offered me to come to check the issue the next morning (I was not available so I requested them to come the following morning). George and Carlos came with all required equipment to identify the problem and gave me a very fair estimate. They started the work following day and the job turned out to be a bigger job than we have anticipated but George and his team got all the work done in one day! It's absolutely outstanding service. Great communication! Thank you so much! I will definitely be using their services again when I have a plumbing issue and I recommend them to everyone! read more

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They came in a matter of minutes and got the job done before I even went downstairs. Thanks!

I was really happy with the service I received. They were quick to respond, showed up on time, and fixed my leaky faucet without any hassle. The plumber was super professional and even gave me some tips to prevent future issues. Would def recommend! read more

Our Master bathroom and en suite closet flooded after they serviced our home. First, they sent two plumbers, one who barely spoke English and the other did not speak at all. I felt like I could not communicate well with them what my plumbing concerns were at all. They charged us around $300 to unclog the master shower. After they left my son took a shower in our second bathroom and that bath water backed up and started pouring up OUT of our master shower drain (the one they just "unclogged"), flooding our bathroom and closet. Apparently they did not fully clean the plumbing line and just pushed the clog further down preventing the rest of our plumbing from draining and hence the flood. To his credit, when we called the owner sent a different plumber right away who also barely spoke English, was also very difficult to communicate with, and who blamed us for "maybe flushing baby wipes down the toilet" as the cause of the backup. We don't have babies nor use wipes. The customer-blaming second plumber was able to clean out the remainder of the clog from the plumbing line and the water receded from our master bath. After the flood, we asked Bright Side to pay for carpet cleaning remediation to prevent mold in our ensuite closet. Instead the owner offered to send a guy "he uses" to do it. Low and behold, the "guy" was the SAME two plumbers who originally flooded my bathroom and closet equipped with a carpet cleaning machine! I was so skeptical and scared that I asked twice if they had used the carpet cleaning machine before. I don't know if they thoroughly cleaned my carpet. They also used the most toxic carpet cleaning solution that left my lungs burning. This is the height of unprofesssionalism and I would never trust them with my home again. In response to your misleading reply - it was not a separate line, if it were then the water would not have gone up through the drain your team just "unclogged". It happened two days later because that was the FIRST time a shower was taken in the other bathroom since your team had serviced our lines. The clog your team moved further down the line, or the damage they did during the service call, caused the flooding without a doubt. We have NEVER had plumbing issues like this before your people snaked our lines from two different entry points (outside with the main line, and inside through the drain). Finally, you absolutely should NOT have charged us for fixing a problem your team caused. The carpet cleaning request was due to the water damage in the adjacent closet to the bathroom your team flooded. We stayed up late into the evening attempting to clean the carpet ourselves and when we saw that a musty smell was emerging from the carpet several days later we realized that our cleaning efforts were not enough and asked you to cover carpet cleaning for that flooded area. This was not a free or complimentary "service" you provided for us. I wonder, if you thought you were not responsible for the initial flooding, why you did not charge us for all these subsequent "services"? You did not charge us because you knew your team was responsible. Perhaps you're used to 5 star reviews, but you and and your team failed this time, and perhaps you can learn from the experience and review instead of manipulating the facts. Thank you for promising to refund us for the initial service call that caused the flood. That does not rectify the stress and hours we've spent on this issue but I appreciate that you are attempting to make it right. read more

My mother-in-laws sprinklers were leaking and the backyard was flooded. Jorge and Freddy responded immediately and we decided to cap off the sprinkler system. Unfortunately Jorge told us that it might not fix the problem and the next morning we found it that it hadn't. Freddy came out the following morning and had to replace the main line from the street to the house. It took him and his son all day in the HOT sun but they worked exceptionally hard and completed the job by the next morning. We are thankful they responded to our request quickly and were able to diagnose the main problem. read more

These guys are amazing. Had an emergency with a main line clog. They literally came out within 30 minutes of call, resolved withing 45 minute of arrival. Truly saved my day. They are honest, hardworking, good people all around. Thank you George and Carlos. God bless you !!!!! read more

This review is long overdue. Today is the second time I have called Bright Side for plumbing issues. The first was to replace the garbage disposal in 2020. Alex came and did a great job! I think I spoke to Jorge on the phone and he was so kind and gave me a reasonable price for the work and replacement of the unit. Called Jorge yesterday and he had Alex come out again today. My outside water hose had fused to the faucet attachment and no matter what I tried, I could not undo it. We also had a leak on the valve stem. Before finding Bright Side years ago, we had called some awful plumbers who not only charged us tremendously for a job we did not need, but also made matters worse - such as this ongoing intermittent leak. Alex fixed that too! He even attached our new hose for us and and showed me how to unscrew a faucet water stopper. I really appreciate good service as I work with the public myself and I try to provide reliable and excellent customer service. Bright Side definitely does that and it is so appreciated! It is hard to find a company with people who are not only tremendously skilled at what they do, but also treat their customers with kindness and offer reasonable prices. Also, the appointment time for today was between 10am - 12pm and Alex arrived at 9:50am. Again, so appreciated! It is so nice that I didn't have to wait and wonder. I will definitely call them for my next plumbing project and I highly suggest you do as well! :) read more

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Carlos arrived within a few hours after contacting him. I filled him in on the situation. I needed to remove and cap the water line going to the refrigerator that I was replacing. He checked it out and then crawled under the house to find where the line started and ended. Once he determined that, he capped the line and removed the length of cable that was no longer needed. He was very affable and did a great job. read more

Honest, quality, professional team! I received 4 bids. Bright Side offered the most competitive rate. They were on time and finished the job seamlessly. I highly recommend them! read more

Jorge and Fredy were amazing. I had a response to my repair request within five minutes. Fredy arrived within a half-hour, was super knowledgable and skilled and fixed both my leaking sink and my broken toilet quickly and very well. And it was all reasonably priced. Highly recommended and I will definitely engage them again. read more

I thought I had a leak behind my bathroom wall and Carlos arrived at my place 30 minutes later. He spent an hour diligently checking all the possible spots where I could have an issue. He could've made anything up, but instead he was honest and said that he felt the water was coming off my tub and hitting the wall. Meaning, there was nothing to fix, but he did put some extra sealant on my spot for good measure. He triple checked and even opened the access panel on the outside of my building. It's very hard to find honest people to work on your house, but these guys deserve the five stars I'm giving them. Carlos even quickly replaced a lightbulb in my bathroom I couldn't reach that had been out for two years! read more

My 12-year-old daughter decided that her candle wax should be poured down the kitchen sink on a Saturday, so when I went to do dishes. Of course the sink was completely clocked. Brightside came in 30 minutes and the repair was far less expensive for an 8 PM Saturday. Call than I ever expected. Did an amazing job will use them forever. read more

Bright Side did a great job replacing water pipes at my mom's house. They were reasonably priced and extremely professional. They explained the work quite clearly and she was pleased with how it turned out. read more

Company is reliable and honest. Two virtues in short supply these days regarding plumbing, electrical and other repair services. Company gave me various options regarding my storm drain issues. Much appreciated. read more

I worked with Jorge to install seismic shut-off gas valves for a property in North Hollywood. He was quick, responsive, and transparent. The day of the installation, he sent Sigfredo and Freddy. Both were easy going and knowledgeable. I would definitely work with them again for future plumbing jobs! read more

Bright Side Plumbing - Plumbing Near Me

Incredibly quick response and they came out right away for a late-night emergency. They were very knowledgeable and fair, great communication, and will hire them next time I need plumbing services without a doubt. read more

George and his plumbing crew were ready at the drop of a hat to drive up to my house and get started immediately. I appreciated the explanation of what was wrong, how they were going to be fixing it and what the price point was going be. (Side note: they charged me exactly what they estimates me for the job!). I will call them again and recommend them to anyone in my area. They were responsive, kind and clean. Five stars, all the way and really patient. read more

Very Fast response. Quick resolution to getting main drain cleared. Would use Bright Side plumbing again.

Was having issues with my hot water coming and going. Put in a request for an estimate on Yelp and Bright Side plumbing were the only ones to respond with a straight forward fee. No games. Turns out I needed to replace the tankless water heater. Jorge went through and explained every step of what needed to be done to complete the job. The original install wasn't great so it complicated things to say the least. He gave me tons of options to help me save money. At the end I let him choose since it needed to be customized. He got me a new tankless water heater that qualified for a $1,000 rebate and provided me all the necessary paperwork to get that taken care of. He even went out of his way and fixed a pipe that had nothing to do with the install that he had quoted me $500 to fix. Have had the setup for a couple months now. ZERO issues. Runs smooth and super quiet. They did a great job! read more

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Came for a estimate 2 weeks ago. Guys came and saw the property and said they need 3 days to provide the estimate. I call and call with a person named george saying who came over to your house? I gave him my address again to remind them and they said they will get back to me. A week later I call him and george again asks for my address then he says he needs to come by and inspect the property before he can give an estimate. What is going in here? How are these companies even making money? Quality and customer service has gone out the window for real. Hey George keep your estimate it looks like you have a memory problem. Get it checked out. On the BRIGHTer side dodged a bullet with these guys. read more

Very happy with their service. Freddo came out cleaned sewer line replaced a toilet and unclogged shower. Showed right up after calling and pricing was very fair. read more

Great communication, plumber on site same day and took care of the problem fast and efficiently. Would definitely recommend.

I woke up to find our front yard flooded and realized the main line had burst. I immediately posted on Yelp looking for a plumber. Jorge was the first to respond and came out quickly. They gave us a very reasonable estimate and dug a new trench and replaced the pipe in one day. I will definitely call them for all my plumbing needs. read more

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