Raffi did a great job fixing a leak at my house! I would recommend this company for any plumbing needs.

I am very satisfied their professional services in December 2024, December 2025 and January 2026. They were working very hard and well from the beginning to the end. Technician Michael was answering questions and explaining details that made me comfortable. Their working standards were very professional and the best qualities. I valued their services very well. read more

Very quick and friendly. Only two days to replace the plumbing in my entire house!They were easy to deal with. I just wish all plumbers would more thorough in their clean up, including this one. Make sure they bring the drop cloths the very first thing! That would have made me happier. (Also check before they leave that all heavy items were put back in place.) They did a very nice job replacing and painting the drywall. Also, they used copper couplings, THANK YOU. read more

Hard Hat Rooter and Plumbing - One of the replaced plumbing sites in my house. - Plumbing Near Me - Burbank, California

I am really impressed with how the guys at Hard Hat came through and delivered. I called them pretty much after hours. They arrived within 30 mins, equipped with all the tools needed. Threw in the camera into the sewer, found the issue. Threw in the snake, cleaned it. Done! Pricing? Very reasonable . Thank you Hard Hat! read more

The team was extremely quick to respond to my needs! came out and diagnosed the issue. Very professional.

Used Hard Hat several times. Came and cleared some tough clogs easily. My parents have used them for some major jobs and they did great on those too. Pricing is fair and they come quickly for emergencies. read more

We had a clogged bathtub in our apartment, and an appointment was scheduled for the very next morning after my request. The repair went very smoothly and took less than an hour. The technician was friendly and easy to communicate with. I would definitely recommend this service. read more

Big fan of Michael and the team. They did a three floor pipe stack for our building. Typically, plumbing and construction gets so dirty and awful but his team did such a great job with everything - everything was so clean and perfectly put together by the time they were done. I really appreciated their work. Michael is also a rockstar and had to deal with so many emotions. The care and patience he has when dealing with you and telling you about news that would inspire major headaches is so critical - made this process so easy. Hes a gamechanger in customer service and a big part of why we keep coming back to Hard Hat. read more

Great company! Friendly, quick, and honest. I will definitely be using this company again. Very happy with the outcome.

I use Raffi for all my real estate deals and property management needs, and he's been rock solid every time. He does exactly what he says he's going to do, shows up when he says he will, and gets the job done right. Honest, reliable, and always puts full customer satisfaction first. Someone you can actually trust in this business. read more

Couldn't be happier with the service. I had a leak under my sink, called these guys, and they showed up in 10 minutes the same day. Super friendly, on time, and professional from start to finish. They fixed the issue fast, cleaned everything up, and even gave me a few tips to avoid future problems. The price was fair, no surprise charges, and the whole process was stress-free. It's rare to find someone this honest and reliable. Definitely my go-to plumber from now on! Thank you read more

Fantastic crew that stuck with me and my complex plumbing issues. After experiencing a grueling experience with "The Water Heater Company" (that's another review), I learned about the value in having a true plumbing contractor tending to my home. Aram and his partners really went above and beyond to ensure the leak under my home was repaired and took their time and care in finding Tetris-like plumbing circuitry dating back to 1941. I feel like I have a real team that can help me with complex plumbing needs and will help me get my home plumbing streamlined and modernized. I also learned that these are the types of companies you want installing your tankless water heaters -- true plumbing experts that can do it all. I recommend them without hesitation! read more

I can't even begin to explain how much we love this company. We've used them several times now, but this week was a LOT. We had a plumbing emergency and they sent someone out within the hour. Aram was so kind to us and honest about what needed to be done. Their quote was more than fair and they did days of work in the rain to fix the issue. They were super communicative and managed to disrupt us as little as possible (I'm amazed with how they only had us stop using the water in the house for a few hours at a time.) It ended up being a pretty massive job and I felt like we were in very good hands. We are so grateful to this amazing team!!! read more

My Father started a plumbing company in the Boston, MA area in 1960. I worked for that company for 8 years and held a Journeyman's license in the state of Massachusetts, Should you not want to read the story that follows, go no further. Hard Hat Router is as good as it gets. Call them and you will be taken care of quickly, professionally and for a reasonable price. We had a recurring issue with stoppages in our main drain. Initially the problem was close to the sewer. Hard Hat Rooter sent a crew and cleared the problem swiftly and for a reasonable price. Then came a recurring problem. I called and within about an hour, one of their technicians, Michael came with a drain snake that was capable of getting through the stoppage to get us up and running again. Abut 6 months later the problem was back. I called and requested Michael once again. Michael called and told me when he would be available, about 90 minutes later. He ran the sewer rod through once again, but this time since the problem recurred he suggested that we should take a look and see what was causing the problem. The video detected a significant amount of roots that the wire could not eliminate. Luckily, the line was located in a place that was somewhat accessible. They had to dig up the line and physically remove the stoppage. The next day Michael came early in the day with two additional men. They spent the next 6 hours excavating and finally discovered the problem. A far less capable company had completely re-landscaped our property about 20 years ago. They actually BURIED a cleanout* with a soft rubber cap. I had NO idea that it was there. Compounding the problem there was also a slow leak in the irrigation plumbing in that same area which attracted the roots. The roots grew right through the cap and propagated. HHR removed the cover and pulled put a small tree from inside the sewer lateral. Then they used a hand wire to snag the remaining roots that were broken off further down the line. Lastly they ran video all the way to the main to ensure the line was completely clear. Once again, Hard Hat Rooter deserves all the 5 star ratings. If you have a problem they will take care of it! *An access port provided so that a sewer line may be easily serviced. read more

Had an issue in my backyard/under my house with a broken pipe and I requested from Yelp a bunch of plumbers. They were one of the first to reply and were able to come that same day. They did a great job. The service is good and I just recently had another issue with my washer dryer and they came and changed some Old piping as well. Highly recommend them. I feel like they're truly honest. read more

Hard Hat Rooter and Plumbing - They did a very clean job - Plumbing Near Me - Burbank, California

Five stars and I keep coming back as a repeat customer. I initially found Hard Hat and its great reviews about a year after I moved into my new home when I found that there was water draining out from under the house into the driveway. As always, I opened my trusty Yelp app. Once I found Hard Hat, it was easy to fill out the forms and get a response from the office right away for an appointment. Turns out -- and this had been an ongoing issue on my street -- that 100-year old tree roots were blocking the pipes! With negotiations and coupons from the website, Hard Hat's team fixed the problem after a couple of days. That was years ago and have been fine since. A year after that with some odor in the house, I contacted Hard Hat through the app again. Turns out there was leaking under the house but HH quickly nipped that in the bud. My landlord and I appreciated seeing what happened under there through their scope! Communicative and efficient - we appreciated that. This year, there was a blockage in the wall that was connected to the kitchen sink. Landlord and boyfriend -- who are handy -- tried to help, but lacked the tools to fix it. Again, I pulled out Yelp, filled out the online form RE: the issue and even uploaded a picture. The office got back to me right away with an appointment for a week later (and had me on a wait list for cancellations). Fast forward a week and Michael came and was able to quickly open the blockage and some minor issues with the faucet from the inside. He was communicative yet warm with his customer service skills which my landlord and I appreciated! I also appreciated that he was able to text me his ETA being in traffic on a Monday morning! I also had another issue in the bathroom with a valve and he was able to assist in fixing that as well (I had the part). All in all, if I have any issues again, I'll definitely reach out to Hard Hat and if the task is simple enough, ask for Michael! read more

They are great. Eduardo is a great tech, Raffi is a fantastic owner and manager. Going to go with hard hat for all my plumbing needs moving forward read more

Hard Hat Plumbing came through when we needed help fast. What started as a small DIY repair turned into a full water line replacement after a cracked pipe and some broken concrete revealed the whole line from the street to the house was shot. We had already been without water for two days, with no toilets, no showers, and no running water, so time was not on our side. They answered the phone immediately and had a tech, Aram, at our door in under an hour. Total pro. He assessed the situation, explained the scope clearly, and got right to work. From start to finish, the job took about 3 to 3.5 hours. They cut an 18 by 1 foot strip of asphalt, trenched roughly 2 feet down, ran 20 to 25 feet of copper, and installed a new pressure valve, shut-off, regulator, and hose bib. The work was clean, efficient, and clearly done with care as well as fairly priced. It's only been a few hours since they wrapped up, but everything looks solid and functions perfectly. No drama, no delays. Just fast, professional service when we needed it most. Highly recommend. read more

I had a great experience with the plumbing service for pressure regulator and automatic shut up valve. Ralph was the technician who handled the job and was extremely knowledgeable professiona,andl efficient from start to finish he took his time explaining everything clearly and make sure the work was done right you can tell he really knows his craft. I feel much more confident in my system now- highly recommend their services. read more

My neighbor recommend this outfit after my hot water heater rusted out last week. I contacted several plumbers to get quotes and let me tell you... they were the most professional. The service man told me the issues and provided me with a quote the same day. Other plumbers (no names) wanted double the price because most use 3rd party services for leads and advertising. Also, the technician was really nice and did not come off as a jerk. Some techs act like they are doing you a favor with the free inspection and not auditioning for your business. The technician and the owner came out a few days later when I was available for service and completed the job within a few hours. I plan on using there services for additional plumbing jobs. Five Stars read more

Michael was super reliable and able to come help us almost immediately when we called. Would definitely use Hard Hat again!

Third review I'm leaving for Hard Hat Plumbing - they always go above and beyond which is why I always call them back when I have issues! Today we were washing dishes and found water spraying everywhere under the sink. Called Hard Hat immediately, and Michael showed up promptly within an hour. Michael is absolutely the best - we had several small things we wanted fixed in addition to the water spraying issue and he went above and beyond to fix them for us. He is friendly and kept us updated of his progress. We were totally comfortable having him in our home! First, he checked out the pipes under the sink, even took apart the garbage disposal to make sure it wasn't the issue. Turns out the pipes under the sink were super old and leaky so he went to Home Depot and got the parts to replace them. Then, he installed a new faucet for us. We had been wanting to install a new faucet and already had one picked out so we asked him to do it today as well. Michael really goes above and beyond - not only did he install the faucet, he also consulted us on positioning of the handle, and cleaned up some of the calcification on the counter before installing it. Lastly, they don't really fix dishwashers but our dishwasher leaks through the aerator so we asked him if he'd take a look. He quickly diagnosed the issue (a cap blocking the dishwasher drain) and removed it for us free of charge. Then, he even helped us put some WD 40 on the squeaky hinges. It really made our day to get such quality plumbing work done by Michael at an affordable price. Now we can continue to use our kitchen sink free of worry. Thank you Michael! It was a joy having you in our home and we cannot thank you enough for your exceptional service and kindness. read more

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Hard Hat helped me with my plumbing home inspection. Raffi went out of his way to make sure everything went smoothly and all my questions were answered. I would recommend his services read more

Came out quickly to check on our problem, did a thorough check of potential issues, and immediately cleared a sewer blockage we had. I really appreciate responsiveness and communication. read more

Raffi came out to bid a water heater. He addressed all concerns, no haggling just gave me the cheapest price of all 3 estimates I received. Cleaned up after the job was done. Responded to all my texted and calls almost immediately. His workers were respectful and considerate. I would hire him again for service. Honestly I think he values his costumers. Thank you. read more

These guys are amazing, and extremely knowledgeable. Also friendly, respectful, and timely with their work. I definitely suggest working with them! I called them for help over a broken shower valve at 5 AM, and they worked with me to have it fixed and ready by 1:30 PM. It was complicated work, where they had to cut open the drywall behind, and replace some rusted old pipes and stuff. They kept the cut in the drywall as clean as possible so that it could be patched back up without issue. read more

Hard Hat Rooter and Plumbing was fantastic. Arrived on time, fixed our issue quickly, and was very professional. Highly recommend! read more

We had clogged plumbing and unable to flush our toilets. I asked for multiple quotes through yelp and Ralph at Hard Hat Plumbing responded immediately saying they could have a technician come to the house within the hour for a complimentary estimate! Aram, the technician came and assessed the issue and solved it in less than 30 minutes at a great price. He was quick, efficient, professional, knowledgeable, and friendly. Thank you for saving us on a sunny Saturday afternoon! read more

They replaced my kitchen faucet and the guy (I forgot his name) was very professional and left my kitchen spotless. He also had an apprentice that he was training and it's good to see young people going into this field. read more

These guys are ultra nice people. Came on a Sunday morning for a quick inspection and estimate. Not pushy whatsoever. They just know their product and their service. I would 100% recommend them to anyone for any work they need to be done. read more

I just can say if you like a company to trust working on your property with any problem on piping,repeir,instalation & ...... You should choose ((Hard Hat Rooter & Plumbing )) not only they have a grate staff & manegment and very profesional ,also very resonable price .They did a grate job on my house plumbing . THANKS RAFI (Ownner) read more

Great company! Gave me an estimate that was way better than other companies. They were easy to deal with. The technician Michael did a great job installing my new water heater and ensuring my system was up to code. read more

I am one of their returning customers. They performed the work (replacing the remaining cast iron pipes, which had some additional unexpected issues) very professionally as always, recorded and showed me the process on photos and videos. Good communication, very efficient and also kind. Ralph, Ariga, Aram, Michael, all worked together efficiently and helped me. Their quality never has changed over the years. They know how to do a good business and how to gain customers' trust. Happy to see other customers have reviewed the same. Highly recommended! read more

Where do I start? Michael just left our house and to be honest he was beyond fantastic. We originally had him come out to do an estimate for our condo. He was polite and friendly and told us what he recommended we do. We later reached out to get the work scheduled and I could not talk more about how professional he is. This guy is transparent and honest. He truly cares about what he does and makes sure his customers are beyond satisfied. We had an issue with turning off water since HOA did not exactly where the switch was. I felt terrible but Michael stayed patient, spoke with the previous plumbers on the phone to find the solution. He was able to then start the work, and he noticed things we needed to get fixed. He was able to send me videos while I was at work to walk me through what he was doing and to confirm I would be ok with the work. I cannot thank him enough. He is truly trustworthy and is VERY transparent. The work was done timely and he left my kitchen better than it was before he got there. I will be using this company in the future for all my needs and plan to recommend them to others. Not only did he do his job well but he also over delivered to me and my family. Customer service was BEYOND anything I could have asked for. Thank you again Michael. Hard Hat Rooter and Plumbing is so lucky to have you ! Forever our plumber now! read more

We had an emergency saturday night with the kitchen sink not draining properly and called this place the following morning. I spoke to a tech over the phone and he sent Micheal over to assist us! Michael was very punctual, very helpful and knowledgeable on everything with this process and answered all my questions. He was not pressuring at all, and informed us of how old some of the fixtures are and how it could be bad to leave it without new replacements. After some time, we decided to go through with both replacements and he gave us a good price and even got the parts for us that same day. It was all fixed in under 3 hours and he was so very nice during the whole installation process. I strongly recommend him and this company. Give this dude a raise! read more

Hard Hat Rooter and Plumbing - Kitchen sink valve replacement and plumbing! - Plumbing Near Me - Burbank, California

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I had a toilet fill valve and flapper replaced today since it failed on one toilet causing overflow and another toilet that was going bad as well. I got a plumber to come out within two hours or less to fix it. Ed was rapid to come, had fair pricing and good service. I'd recommend this company for great service, quality and value. read more

I wasn't able to work directly with Hard Hat because I needed someone same day and they were already booked but Ralph got on the phone with me and advised me on my situation and gave some really honest helpful advice which I appreciated so much. Would definitely hire Hard Hat in the future, I can see why they have so many positive reviews. read more

I can't say enough good things about Raffi and his staff. Raffi is not only incredibly skilled and reliable, but also one of the kindest professionals I've ever met. No matter the time of day or night, he is always there when I need him, ready to help with a smile. Even if he is not available he sends his staff and makes sure I'm okay. He goes above and beyond, and on many occasions, he's generously refused to charge me for smaller jobs. It's rare to find someone so dedicated and honest. I feel truly fortunate to have his help, and I wholeheartedly recommend him to anyone looking for a trustworthy and compassionate plumber read more

These guys are very experienced and will take care of your plumbing problems without an issue. I would definitely put them on your list of reliable Plumbers. Chris and his team took care of us from Day 1 by redoing all of our Drainage underneath our home, including the Main Drainage from the house to the main-line. Not to mention installing an Earthquake shut off valve and having his team fix a leak as well. I have respect for their hard work and they will let you know of any issues they come across too. Honestly, they called all the right reasons to fix up things and did a great job sealing the plumbing up correctly. Call these guys if you need a serious home-project or upgrade-- they will get it done! read more

Of the plumbers I've needed to hire so far, these guys have the best price, service, and response time. After failing at our DIY solutions and spending 3 gallons of mainline cleaner, they were able to send someone over within an hour and a half. I kept meticulous records of the last time we needed a toilet removal, snake, and camera inspection - and was surprised that these guys offered the same services but beat the price of the previous plumbers from 7 years ago (after all the rampant inflation we've had, I was prepared to pay more). Their care was the best as well. I was really touched by how much care Michael took navigating our house, laying out necessary tarps and materials to make sure everything was protected. After removing our toilet he put it back better than it was. That was just the first visit. We ended up going with them for bigger mainline repairs since our mainline was deteriorated and clogged with roots. Their service was phenomenal there as well. I'll cut the review here since it's running overly long. Let's just say these guys are our go-to plumbers from here on read more