I had an outstanding experience with The Drain Defender! They responded quickly, arrived on time, and had my clogged drain cleared in no time. The technician was professional, knowledgeable, and took the time to explain what caused the issue and how to help prevent it in the future. Their pricing was fair, there were no surprise charges, and they left the work area spotless when they were finished. It's hard to find contractors who are this honest, reliable, and committed to quality service. If you're looking for a plumber who shows up when they say they will and gets the job done right the first time, I highly recommend The Drain Defender. I'll definitely be calling them again for any future plumbing needs! read more

Excellent work. Professional and identified issues immediately. Worked on main drain collapsing pipes and created a waste outlet line for us that my house didn't have. Probably prevented 30-50k of future plumbing issues at a competitive rate. Work was done in a timely manner as well. Would recommend read more

We called sat and they came Sunday. Jordon came and snaked the drain. After he left it was apparent that the clog was just moved down the line as still plugged. I called Drain Defenders Monday and they promptly came out with Jordon and re snaked and unclogged the drain. I greatly appreciate that they stood behind the job and got things working That to me is a good company. read more

George, his son Jordan, and his team were incredible! What I appreciated the most was that George was on site throughout the entire job. He was always available for questions and he and his team were very efficient and effective. Excellent customer service, high qualify service, friendly and capable team - HIGHLY recommend! Thank you, George! read more

George and his crew were very professional and diligent when it came to helping me replace my sewer lines. A month later I had some other issues, George came back the next day and was able to help me out. You can count on him and his crew and he stands by his work. read more

Called Jorge first thing in the morning Monday after Easter due to a blocked branch line in our kitchen, and his son Jordan had arrived in no time a couple hours later, quick, tidy, and professional in his assessment, and saw the solution through. Can't recommend enough. The Drain Defender team is a friendly, dependable high integrity family outfit. Despite having a stubborn sediment blockage, Jordan was exhaustive in his method to first snake the drain, then assess the conditions for jetting. Although the job turned out to be extremely difficult to a embedded slab line, and no easy access cleanout, Jordan was able to coordinate an emergency cleanout install, patch, and jet of the situation and was able to clear a line blockage which was probably years in the making same-day. Thank you again Jorge and Jordan--best rooters and plumbers in the 818. read more

George, his son Jordan, and his team at the Drain Defender did an outstanding job replacing our main sewer line and the cast iron drains underneath our house. From the very beginning, George was extremely communicative and thorough. When he provided the estimate, he took the time to fully explain the scope of the work and even crawled through our crawl space himself to make sure he understood the entirety of the job and any potential issues that could arise. He spent nearly two hours performing a detailed inspection of our drains under the house and in the front yard, including running a camera through the lines to assess their condition and the best way to fix our problems. His estimate was fair and came in line with other estimates we got. The job took around 3 days to complete and George was onsite the whole time, working diligently with his team. George really enjoys what he does and takes pride in his work and amazing customer service. I would highly recommend the Drain Defender for any plumbing job, big or small. read more

Great experience! Very professional, reliable, and did quality work. You can tell they really care about doing the job right. Highly recommend. read more

Drain Defender Plumbing provided outstanding service. The team was incredibly polite, professional, and courteous from start to finish. Their pricing was very reasonable--about one‑quarter of what another company quoted me. They left my home cleaner than it was before they arrived, and their work was reliable, fast, and completely trustworthy. I highly recommend Drain Defender Plumbing to anyone looking for quality service and honest professionals. read more

George was amazing at the speed to respond and helped us the very next day. ( we called on a Sunday and he came on Monday first session at 9:00) He is amazing, quickly fixed our problem due to the request and easy to talk to. I don't feel intimidated with the tech that I am not familiar with. He is uber honest. Just like the most helpful neighbor! His price is unbeatable too. I will recommend him to anyone I know who need a plumber. read more

Called George on a Monday afternoon to get a second opinion on some plumbing needs under the crawlspace. He was out within an hour, assessed my problem and gave me a quote that came in way under what the other company charged. The work began the next day! On top of that, he fixed multiple small things without any extra charge, such as corroded valves, poorly done pipe straps, etc. This company takes a lot of pride in their work and it showed in every aspect. George is now our go-to guy for all our plumbing needs! read more

We had a full-on sewer line catastrophe, and Jordan saved us. We called him in a panic for a hydro-jet emergency, and he showed up right away. Turns out, the whole sewer line had collapsed. He walked us through everything--tried to avoid a full replacement--but yeah, we needed one. The terrain was brutal, and past plumbers made a mess, but Jordan powered through. He got it done in a week, made sure we understood the whole deal, gave us a fair price, and said this new line should last about 150 years. We'll check back in a century, right? Seriously--five stars, and I'd call him again, no question. read more

Super highly recommended! Was offered same day service but it was already late, 9pm. Came next day explained what was wrong and the service needed. Kept their contact number for future reference. Quoted 3x their price from another company and I accepted it but did not even show up while they knew we really needed help. read more

Called the company today for a bath tub clog. They were able to send someone out the same day and accommodated an evening appointment. The plumber, Pedro, came out on time and resolved the issue in under 30 minutes. The service was exceptional and all for a very reasonable price. Definitely recommend them! read more

Great service! Supper fast response. They were at my place within 30 minutes. Highly recommended

George was very helpful. Highly recommend. Had a few issues trying to solve the clog and he managed to find it. Thank you !

George came on a Sunday, assessed the job and helped us out. The job was more than expected but we were put at ease by the teams keeping us abreast at what they were doing. The price was better than expected so we were able to include the services of another company for another job that was recommended by George. It was a smooth experience all toll. Yes, would use them again and plan to when plumbing maintenance is scheduled. Thank You guys! read more

I'm so glad to have found George! He was so pleasant to work with from beginning to end. I called on a Thursday night about a clogged tub drain and he was at our house by midday Friday for the fix. I was at work during his visit and he made sure to keep me in the loop, which was very much appreciated! He was refreshingly honest and fair, so it's safe to say he will be our first call if we ever need plumbing help in the future! Thank you again, George! read more

Jorge should be on anyone's speed dial living near Burbank. He is saved my butt several times and is just a joy to talk to. People like Jorge are too far and few between. I'm grateful that I found him. read more

I own a multifamily on a hill and was just about to rent my downstairs unit when one day I came into a river of water coming out of the toilet. I called the drain defender that evening and they promised they could be their next day and true to their word Jordan showed up. As soon as he removed one of the toilets we can see tree roots coming up which is one of a homeowners worst nightmare - broken pipes which means a very expensive repair. Jordan took into account that I had just remodeled this unit and he didn't want to drill through the floor so he offered an alternative solution - digging and going under the slab. I thought his price was fair so I agreed and I appreciated they wouldn't destroy the newly remodeled unit. They started the next day and I had a worst case scenario, there were cracked pipes in both of the units lines. Jordan gave me quotes for doing pipe relining for both lines which again I thought his pricing was fair for the enormous amount of work they ended up doing, nearly spending a week at my property. In the end I had relined pipes and they replaced some sections. Unlike other contractors, Jordan's crew even took the time to clean up their work site and inside the unit. Would highly recommend them to everyone else who is looking for a reliable and trustworthy plumbing company. read more

The Drain Defender - My old cast iron pipes at the end of their life - Plumbing Near Me - Burbank, California

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George and his team were incredibly kind, knowledgeable, and came over right away and fixed a deep clog in my toilet that required pulling out the toilet. They gave me a very fair price (a fraction of what others charged me), and they got the job done quickly and efficiently. Highly recommend! read more

Jordan ran the project and did a great job of communicating what was going to be done and why. The job was a full replacement of my sewer lines and vertical drain lines. Jorge's pricing was fair and his workers were on time and worked hard. I would recommend them to a friend. read more

The Drain Defender - Old Clay main sewer - Plumbing Near Me - Burbank, California

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I cannot say enough good things about George! He came out the same day, even after dark, to thoroughly inspect every pipe under my house when I was worried about a possible leak. He ran water through everything, checked all the way to the sewer line, and patiently explained what he was doing. Not only did he put my mind completely at ease by confirming there were no leaks, but he went above and beyond by personally calling a trusted pest control professional for me and helping get that set up on the spot. Before leaving, he even fixed a toilet that wouldn't stop running, something I had already tried to repair myself, and refused to take any payment, simply wishing me a Merry Christmas. Professional, generous, knowledgeable, and genuinely kind. It's rare to find someone this trustworthy. Highly, highly recommend. read more

George, the owner of the Drain Defender, was amazing! I found his company after searching Yelp and seeing the great reviews. We needed the mainline snaked after everything in the entire house backed up. He quoted me a very reasonable price and was here within 45 min on a Friday night! He was personable, extremely professional and very knowledgeable. After about 30 minutes and struggling with some big tree roots, leading to the mainline, everything was draining normally again!! I would definitely recommend The Drain Defender to anyone in need of drain or plumbing issue. Thanks again, George!!! read more

George is a gem of a human being. He was very prompt and assessed my issue immediately. He solved it even faster and didn't want to charge me! I paid him anyway since it is seldom that you find people like him to do work on your house. read more

George was great! He came out so quickly was reasonable and fair with his price. Fixed the issue with ease and just was a very personable and nice guy. Would definitely recommend to anyone. He will be our future plumber when we are in need. We've been looking for a good one and right off the bat I liked him. Highly recommend. read more

I recently had work done on the house. George replaced my sink and fixed my old plumbing. I am extremely happy with his work. He was professional, on time, and was a great communicator. He has everything working like a charm. He was honest and gave me a fair price. He answered all of my questions and explained everything to me. I would 100% hire him again. read more

Such wonderful service. Very quick to respond when we had an emergency leak that we couldn't shut off. Helpful and affordable and very trustworthy! read more

George is the best! He is the owner of The Drain Defender with over 35 years of experience and takes pride in his work. I needed a few things done, replace my garbage disposal, change a valve and fix a toilet. George was knowledgeable, meticulous in his repairs, very thorough, neat and courteous. He even went a step beyond and helped me with another small job. It was a pleasure meeting him. I will definitely be referring him to my friends! Thanks George!! read more

I can not even begin to tell you how great my experience was with George. We had a horrible smell coming from under our kitchen sink and called as many different plumbers as we could find. 95% of them wanted money up front just to come out to assess the problem. That narrowed our list significantly and left us with two. The first company barely even looked under our sink and diagnosed our problem as old pipes that needed replacing. But as a "budget" option, he said he could use a hydrojet to clean the pipes and fix the smell - which apparently cost $1500. George was next up to bat. He came in, noticed we were a shoes-off household and immediately kicked his boots off (we told him he could absolutely leave them on, but he insisted). Then he crawled under our sink to figure out what was happening. While he was under there, he tightened a few things that were apparently too loose and came out asking to see the outside of the house. Out he went, and when he came back in he told us that the smell was not coming from the plumbing. I asked him if he could just snake the drain anyway (the STINK, you guys) - here's what he said "I can if you want, sure, but I don't feel right charging you for something that's not going to fix your problem. The smell isn't coming from the pipes. I think something got in your wall and died - but it isn't from the plumbing. I don't want to charge you for something you don't need." AFTER A $1500 HYDROJET DIAGNOSIS! He told us to pour bleach or vinegar and baking soda in the pipes (which, in retrospect was 100% said to make me feel better and wasn't going to fix the stink because...people...it was a dead animal in the wall!!) and said he'd be on his way. NO CHARGE WHATSOEVER. $0. When I insisted, he said "I didn't do anything (he sure did - tightening the pipes, for one!), there's nothing to charge for!" So I gave him a tip and thanked him profusely. On his way out the door, my mind running to all the rooms in my house to see if there was anything he could do that I COULD pay him for, I remembered the toilet in my son's bathroom had been running. He headed into the bathroom, diagnosed the problem within seconds, ran to his truck for a part and replaced it - all within 10 minutes. "Okay! NOW what do I owe you??" "Nothing. What you gave me already more than covers what I did here. We're good". What in the world... People - call this company immediately if you have an issue with anything. ANYTHING. George is as good, and honest, as they come. THANK YOU DRAIN DEFENDERS!!! read more

I had a small toilet issue and came looking here on Yelp for someone to help. I called the Drain Defender because they had 5 stars. George responded to my call. We set a time, but he got backed up and ended up not being able to come that day, which was fine. The excellent thing about it is that he called me and kept me up to date. And when he did come the next morning, he took care of the problem in, maybe, 10 minutes. Plus, he gave me a major discount because he didn't want to charge me for a service call. But even more than that, he's an excellent person, and I really enjoyed getting to know him. I recommend him 100%. read more

Excellant service. Responded very quickly and arrived on time. Advised me of the best way to approach our problem and fixed it right the first time. Highly recommend them and we will call them first for all our plumbing needs! read more

Highly recommend George and his company, The Drain Defender. After having another drain company "roto rooter"' the main drain in our house about a month earlier only to have it clog up again (and being charged a 2nd time because it was 3 days over the warranty period) I searched YELP and called George as well as other companies. Unlike the competition, after telling him the problem George was willing to come out to my house and do a camera inspection at no charge. He discover several areas where tree roots had choked off the drain (not just one place like the first guy told me). And instead of another "roro rooter" job he installed a new clean out "hole" and cleaned out the main drain with a high pressure water jet which removed the all the roots (at least for now) from the house to the street - to prove it he showed me with his drain camera device. And the price was about the same as the first company quoted for just a new "hole" and a rotor rooter of just one spot (and probably a extra charge to do the rest!). read more

George was super quick, professional, and reasonably priced. He fixed my clogged kitchen sink in no time! And funny story--on his way out, he even helped me deal with a rat in the garage (which totally freaked me out). Can't thank him enough! read more

I can't praise George enough! I had a pipe burst and was freaking out. I saw that he was located close by and called. His response time was probably within 5 minutes. I told him what happened and he said that he would be over soon! He saved the day! And showed me alittle bit more about the pipes and off switches! He was very professional with explaining everything and so quick! Don't look for anyone else! Just give George a call! read more

Believe the reviews. These guys are the best plumbers I've ever done business with. Fast, inexpensive, great communicators. They saved my house when the main line blew underneath and had it fixed within a day. Wish they could all be this good. read more

Jordan and his crew are very professional, polite and clean. It's the little details that set them apart in my opinion. - Wearing foot covers when they entered the home - Crew were all friendly and polite as they entered they worked and explained the problems/fixes - Up front about cost - They followed up the next day for a cosmetic touch up, beyond the scope of the original work order. read more

Jordan is the best! He is honest and really knows his stuff. I have called him for so many big and small projects and he always gives a fair price. He also has patience with me and all of my questions. Thanks Jordan! read more

Jordan is my hero! He and his crew came to the rescue when my uphill neighbor's sewer pipe burst and sewage was running onto my property. He studied the challenging situation and developed a trenchless pipe lining solution that minimized disturbance to our steep hillside. Jordan communicated with me regularly as they needed access to my property in order to perform the work. When the emergency happened, he was my first call since his company had done a great job on my sewer line the year before. He is very knowledgable and willing to take on tough challenges. read more

They came over immediately after I called after hours and fixed my overflowing kitchen sink. So friendly and accommodating!