I needed to replace my seat belt socket in my older car. They ordered the part and it arrived a week later. I was able to go in without an appointment since I had paid already and they fixed it in less than 30 minutes. Everybody is very friendly and efficient. Nice work, Fadi and Jeffrey! I will keep bringing my car there for all work and repairs! read more

Called Midas today to get an oil change, Carlo answered and got me scheduled right away for same day. Carlo was super helpful and got the service going right away. They called me as soon as my car was done and it was affordable because my car takes synthetic oil, and I have gone to other places we're they try and charge a lot more. read more

I have a luxury car so usually I go to the overpriced dealership but I was recommended Midas here in Poway and their prices and quality of work really changed my mind and made me honestly more comfortable using them for most my car work moving forward. BIG shout out to Carlo for making it all happen ask for him he's knowledgable and straight forward! read more

This Midas location just etched my catalytic converter, as a free service to the community. They fit me in even though I was running late, and gave me superlative customer service. Thank you Midas!!! read more

Very helpful! I called to get my brake lights fixed, they got me in the same day and my car was fixed within an hour.

I just visited this Midas location today and just wanted to say how impressed I was. The manager is named Fadi and he bent over backwards to help my daughter's car today. This is a One-Stop shop. I was there for just an oil change but I also needed an alignment and two front tires. Instead of going to three different shops they did everything for me at this place. Believe me when I say that over here at the Poway location are very honest, which is hard to find nowadays. Fadi treats you like a family member and only wants you to get the very best service possible without breaking your bank account. They will always and forever have my business at the Poway location! If you don't believe me just stop by and see how well you are treated by the manager and staff. Seeing is believing. I'm a customer for life. read more

thank you Midas poway for making my car runs great again.. I appreciate the honest and excellent work. thank you

I had brought my car in on a Saturday morning and was met by a gentleman named Fadi. My vehicle's rear right section was making a really bad grinding noise. Long story short, I wasn't up sold on anything that my vehicle did not need. I was kept updated on the status of my vehicle. Fadi explained to me what was wrong with my vehicle and the price it would cost to get it done. I've had a lot of bad experiences with OTHER places when it came to getting my car repaired. When I left, the main car issue was gone. Thank you and your staff for the honest and efficient quality service I received this weekend. read more

They work on my car on September, my car get worst than before they touched, I took my car to the same place, after two hours one of the mechanics told me your car makes clicking noise with the same part that they changed for me , their manager Anthony he made appointment for me on Monday , I took my car to the place on Monday which is I already waited 5 days, first of all the guy told me you don't have Any appointment with us for today!!! That's ridiculous!!! He said that's on Anthony drop your car for a while or take it to the Convoy Anthony will be there ! He said I don't have right technician for your car and it's not fair to give your car to the different person! It doesn't make any sense to me , how this company doesn't have even one technician that can work on bmw???? All of the sudden another man showing up, he said leave your car and we will figure it out, I wonder how when I paid $1246 for 3 part they had right technician but for warranty they don't have right technician??? Totally scam company. They play with the customers, UPDATED 11/08/2021 ( same Monday after 6 hours) : they didn't touch my car because Anthony wasn't there even though one of the guy told me I will figure it out and fixed it for you by today!!!!! I took my broken car back, that's why I'm telling you scam ! Updated 11/10/2021 as I'm writing this Anthony took care of my car after all these dramatic days and he fixed it. read more

Fadi helped me out with my brakes he was fast and efficient and there was no wait time he got me in and out wonderful place I recommend for any car needs read more

I love this place! The customer service is fantastic. I took my car in for an oil change & for a 50k checkup. It was very efficient & everything was done in less than 1 hour. I got the feeling that they really cared. John, who is one of the managers is extremely nice & helpful & answered all of my questions in a friendly manner. This is my go to place for anything related to my car. read more

New Management - OUTSTANDING - fixed ongoing squeaking brake problem. Returned three times to prior management and they could not fix it, New Management did!! J. Baker read more

Great experience. We believed that all the car needed was an alignment. Jeffrey the tech not only explained but he showed my husband the real issue. The suspension was horrible. We ended up doing a complete suspension job. Incredible job at inspecting vehicles. Happy customers thanks again. read more

The manager is so nice, I will be back for anything regarding of my car. This gentleman initially misunderstood I did not want to repair my car after checking, but he still show his care and professionalism. I'd love to deal with people like him. read more

Had my car serviced at dealer and they recommended new rear brake pads. Had my brakes replaced at this shop previously so I went back since replacement pads are free. Bill came out to over $500. They replaced pads, new rotors and brake fluId flush. Out of convenience I agreed to service. A week later I Called dealer, asked about the previous inspection. They said rotors had looked fine. And the cost for rotor replacement at dealer was less than this shop. Not saying that this shop is dishonest, but be aware of any recommendations they gIve. Oh and they offered to change front brakes at discount, which again was more than dealer. I used to go to this shop before but there seems to be a great number of new employees. Definitely not going back. read more

Great service, pleasant working with this shop from the first call. Price adjusted for this big job based on discussion of research - THANK YOU. My mobile mechanic detected that the noise I have been concerned about for so long was coming from the exhaust manifold and told me to head to Midas. Spoke to Drew over the phone and we were totally on the same page; I understood what the implications were if it ended up being cracked vice just a leak at the gasket. I brought it in in the morning and hung out while they did the diagnostics - the gasket was the suspect (phew)! I asked them to please do it same day (it's a big job) and they were able to make that work. Juan was a doll to work with. They made sure I understood their findings and since I am interested pointed out what they were seeing. Provided a military discount but ultimately lowered the cost differently after I did a little research - thank you for such an accommodation. And to think a previous mechanic some time ago couldn't find the issue and told me I needed a new engine! Thanks, Midas, Juan, Drew and crew for your thoroughness. Car is driving better than it has in years! read more

I've always taken my car, my moms, and my partners car to midas and they always take great care of me. Their work is excellent and affordable. Juan was fantastic and service was fast. I am super pleased with the work. I definitely recommend taking your car here you won't be let down. read more

Great customer service. Happy with the exhaust install. Round of applause to Mike and his crew read more

Midas - Exhaust install - Auto Repair Near Me - Poway, California

The customer service was above and beyond expectations. Drew can understand customers description on car issues by noises. I didn't know how to explain the problem except with car noises and he knew exactly what I was talking about. The time wait can suck though. read more

They are amazing! Fixed me right up after having 3 nails in my tire. Even though they were closing. So friendly and caring!!! I will never go anywhere else!!!! read more

Called to get estimate for brake pads, got 179 and attendant said come right over. Drove 15mins and reception insisted w/o checking you need rotor and estimate is 600. What a waste of time. read more

Been going to Midas for years, but my last trip was horrible. My brakes were worse when I left. Juan the manager, explained they shaved the rotors because they didn't have replacement rotors, but ensured me it was safe. They also dismantled my parking break, without repairing it. The next day I almost got in accident due to the shotty work, my car was dangerous to drive. I had to take my car into another shop to have them fix the poor workmanship from Midas. I called to get a refund, Juan the manager hung up on me. Never going to another Midas read more

Let me tell you something about this place, I called and spoke with Mike he was about the friendliest guy I've ever met and then I showed up and met Nayte, both of these gentlemen made me feel valued as a customer and took extremely good care of me. Rarely do I write reviews but the service was so good and I was treated with such respect that I cannot help myself but write a five star review and if it was 10 stars optional they would get 10 stars. The service was the greatest I've ever experience getting my oil changed and the price was absolutely unbeatable this is the place you need to go. -Coach Chris 2007 black lifted Chevy Truck read more

Drew is the manager and he is best at what he does. Listening to the customer problem, well-rounded diagnosis, resolving the issue & best in class customer service. If I have to give a rating just for his customer service and support, I would give A++ rating (Call it as 5+)... Recently I had an issue with my CX-9: Windshield wiper fluid won't spray. Drew asked Aaron and Matt to look into the issue. They resolved it very quick and didn't charge me since it was a very minor fix (again gotta give credit where its due - Best-in-class customer service). I go to this place for all my car repair needs. Normally I don't write reviews, but their work attitude & customer service/support needs acknowledgement... Thank you guys for your excellent customer service! read more

These guys are the real deal. Excellent service, fair prices, friendly and knowledgeable service technicians. Managers Dan Drew and Aaron Marin are the best people I have ever had the pleasure of dealing with. read more

Went here twice in the last week. First for my girlfriend, then after a seamless experience, I decided to bring my own car in the following day. I used to take my car to the dealership, but at this place, they fixed my a/c and changed my oil for a fraction of the price that I was quoted at the dealership. I'll definitely be a regular here any time we have car issues. Thanks for the great service Juan! read more

I super recommend this place! I was having many problems with mechanics. So I mentioned to a friend and she told me about Midas Poway. Like usual, I was scared of dishonest people. But this time, it was different. They are honest, and the best place I could ever think on taking my car to get it fixed. Drew is a great manager and Eric who took care of my car, was a great. He explained me everything on minimum details. Customer service is simply great. Thank you guys so much, one more time! You guys are awesome! read more

Wow! and double Wow! The Midas crew General Manager Dan,Tony and the other Dan and all the mechanics at the Poway location are absolutely phenomenal they did alot of work on my 2009 Camry. Ive been to two other shops on Poway rd. which i will not mention,nothing comes close to these guys . Its all about the the trust factor and walking away feeling like you got a fair square deal ! You fellow pessimist type personalities rest assured, these guys will take care of you. Price point,value,working with you and competent mechanics and of course a excellent warranty on choice repairs ! I usually dread going to car repair shops.... its right up there with dental work taxes and your X.This is much more than a oil change shop for real people. read more

I like the honest opinion of this Poway Midas. Dealer recommended a brake job (rear axle) and brake fluid flush totaling about $400. Would have been more to replace the 2 worn rotors. This place did the rear brake job (replacing the 2 worn rotors (old car)), and said brake fluid was still in good condition. I got the brake pads free because I had my previous brake job done at Miramar Midas a couple of years ago. Bill was around $230. They did not try to upsell me on anything. read more

I called around today to various auto places in the area to get price quotes for fixing the family minivan's air conditioner. It's actually been out of commission for two years--yes, we suffered through 2 summers of unbearably hot & sweaty drives around town for 24+ months--but with a new baby in the family now, we really couldn't keep putting it off any longer (we were worried for the little guy since his car seat faces backward, and he can't even feel air coming in from rolled-down windows). Not only was Midas the cheapest quote by far, but I'd taken my car down there before for an oil change in the past (quick review on that -- everything went great -- A+ there). The guy on the phone quoted me an extremely reasonable price for a standard A/C service but said that since we didn't know exactly why the A/C wasn't blowing cold air (it just stopped at some point along the way back in 2011), they could do a test to check for leaks. The test was going to be $49.xx, if I remember correctly, but that fee would go toward the cost of the service. Sounds good. My husband and I headed down there, and the very nice guy I'd spoken with on the phone was the one who met us and initially helped us. I really wish I could remember his name because he really went out of his way for us, and I never once thought he was lying or trying to scam us (always a worry whenever you go to a car repair place). We told him that if there was a leak that, unfortunately, we really wouldn't be able to fix it now since the repairs would be way out of our price range. He offered to do a quick check for us and discovered, sadly, that there was a very small leak after all. *sigh* BUT! They offered to add stuff to basically slow the leaking process so we could have semi-temporary air conditioning for maybe a year or two (better than paying hundreds to fix the faulty parts). And all of this for the original price we were quoted -- no, they didn't even raise the price on us. AND! Later we found out from the manager (Mark, if I remember correctly) that one of the hoses blew up and pretty much fell apart while they were working on everything, but that they had one left in stock and went ahead and replaced it for free. Come again? Yes, a $30-something dollar hose for free! If that wasn't enough, the workers even stayed past their shifts to finish it all, too! My husband and I were just beside ourselves. These guys really went above and beyond for us. Seriously. I feel like we were totally blessed by God today. Obviously, I highly recommend this place and would definitely go back there. (Oh, and on the drive home, I actually laughed and told my husband I was freezing because the air was so cold.) read more

What a joke. I don't even know where to begin. They misdiagnosed my car, estimated it would be $400 to fix, needed to order a part that was never ordered, then played phone tag and repeatedly danced around with me for 3 weeks until I took the car to another garage to get it fixed in an hour for a third of the price. I had a busted turn signal. One day they all just stopped working. I'm new to the area and thought it would be a simple fix so I took it to Midas while also getting the battery checked as well as an oil change. Well, they diagnosed the issue as a broken turn signal switch. Gotta get a new one. Manager 1 said he can order it directly from Nissan and it'll probably be in on Tuesday (this was on Thursday). Estimate for fixing is $400 including the $50 diagnostic fee waiver. Tuesday comes and goes. Then Wednesday. It's on Friday when I call to see what's going on and Manager 2 has no clue what I'm talking about. He says he'll get in contact with Manager 1 and call me back. Not sure what happened because while I received a missed call, they didn't bother to leave a message and I'm not playing phone tag on a Friday afternoon when they obviously already dropped the ball. Monday rolls around and I talk to Manager 3 who again has no idea what I'm talking about, but credit to him as he actually did the footwork to find out what needed to be done. He also has good customer service skills. Apparently Manager 1 never ordered the part. So I'm given a quote also for a used part. Funny that a used option wasn't previously given to me. I should mention that while waiting patiently for these guys to contact me for several days, I took the car into another garage to get the battery replaced and told them about the turn signal. They doubted Midas' diagnosis and offered to repair it, but I thought let's give Midas a chance since I've already invested a little in this with them and they've seen the car. Supposedly. Anyway, Manager 3 and I play phone tag for over a week which got really old really fast since I was told he'd be working at this time but then when I'd call he'd be gone for the day. Really? I'd leave messages for him in the morning and they weren't returned until the next day, or in one case until after the long weekend. Eventually I said screw it and took the car to the other garage. They correctly diagnosed it as a busted hazard switch which shares a circuit with the turn signals. They needed to order a new switch for $38 but in the meantime they temporarily restored power to turn signals. A week later when the part was in they fixed it. In total they probably spent an hour working on the car and everything was fixed for $150. $150 and an hour vs. $400 and three weeks. And that would have been three weeks for nothing because their diagnosis was wrong. Look, I think Midas is fine for simple things like oil changes and battery checks, but once you start doing anything slightly more complicated just do yourself a favor and go to a seasoned mechanic. I took mine to Midland Auto Repair a couple miles down the road. Tons of good mechanics in that complex. By the way, a couple of the 5 star reviews on this page are from Midas employees. Take that for what it's worth. The misdiagnosis isn't even what angers me the most. It's just the incompetent management. I'm told one thing and they do another. Just go down the road. Far more qualified mechanics to look at your car and do business with. read more

Drivers beware!! Zero stars if I could. Disappointing experience. I'd gone to the other one in Clairemont, and the guy at this location was talking up his location as so much better. Shoulda stayed where I was. In short, I keep good track of my mileage and after I came here, I found my car gets 80 miles less per tank. They also told me I needed more coolant. When I went to fill it, the cap was broken off so now I'm stuck with it in place while my levels continue to decrease. I have no idea what they did to my car but I'm not bringing it back there. Now I have to spend more time and money to take it somewhere else to somehow unscrew my broken cap and figure out why my mileage significantly dropped so quickly. I initially thought it was a fluke, but its been consistently low for 4 months already. No way this is by chance. Even when I needed a new air filter was it this poor. It also started making a funny sound when I turn my key to start the engine. They've definitely tweaked my car and the part that sucks the most is that you can't exactly watch them work on your car when they have it on the lift or see what they're doing to it. Stay away from this store! read more

Initially went here for a quote for some work that I needed on my car. The price they gave was too much (a bit overpriced). However, I'm still thankful that they diagnosed the issues free of charge. Thanks Aaron! read more

For years I've gone from place to place (shop to shop) because I wasn't really happy. After using MIDAS of Poway twice, this place is definitely going to be my auto shop. Unbeatable specials, great experiences with quality repairs, and friendly staff. read more

As an automotive professional of 25 yrs. I though these unethical tactics had fallen by the wayside in today's educated/ competitive market place. I was lied to, bullied, and practically thrown out by "Rusty" who proceeded to tell me that I haven't seen HEAT yet like what he'd experienced in Baghdad! ...all I wanted was a brake job!! Instead they lied to me and I left with the same brake pads I drove in with after a 3 hours of "Baghdad hell" at Poway Midas! Caveat Emptor read more

I got an alignment a while back and they had great customer service so I thought I would go back to see what kind of deal I could get on some tires. Drew, the manager made sure he took care of me and gave me what I needed. They only had two tires in stock so he called another store right away and had them deliver them. It did take a few hours, we left and came back. He gave me a great deal. I'll definitely be back! Thanks Drew! read more

I trust Midas. These guys are the real deal. They know good business is the best way to make money, not by ripping people off. They are genuine people who just want to fix your car, and get you driving again. I've taken a couple vehicles here, and they have done nothing but amazing work for a great price. I used to go to a little mom and pop type place who would claim to give me a discount on the labor but the parts would always be ungodly amounts. But with Midas, I know I'm getting a fair price, and I'm comfortable in saying that they are honest people. The guys at the counter are so pleasant: Aaron, Drew, Dan, all of them. I feel good walking in knowing I'm being taken care of. I got a $15 oil change here! AND they only charge you when they find the problem (I think for AC they have a diagnostic fee) but for everything else, they only charge you when you tell them to fix it! I trust the people at Midas, and recommend their services. read more

Fabi is not good for the Midas business. He cancels appointments for no reason just based on the fact that you say ok I am going to do something else and come back for my scheduled time. Then he does nothing to accommodate you and he is very rude about it. Take your car elsewhere. There is no customer service here. He refuses to take people of color. He does not need to be apart of a company like this. Do not come to this location. read more

I love this shop. They are ALWAYS respectful and on time. I came in because I had a rattle in my suspension, so I told him I'm willing to pay for an alignment. 15-20 minutes later and he shows me what's wrong with it. Fixes it, and I tipped him $15 for helping me out. Honest place and GREAT price. Definitely recommend them. read more

By far this is the best place to get your car fixed hands down. All the guys up front are awesome, trustworthy and super knowledgeable along with all the techs in the garage hard at work to ensure the job is done right to perfection. There's not a single doubt that these guys don't have your best interest in mind. They'll go over and beyond to provide excellence in both their craft, and customer service at a surprisingly affordable rate to show you quality care next to none! read more