10/10 service! The assistant manager Tyler was so helpful and immediately gave excellent customer service! I needed new tires put on my Honda Accord and they got the service done in less than 30mins. Tristan was the shop mechanic for my car service and we were greeted with a kind smile and again great customer service! I will definitely be going back there for future car services that are needed! Thank you Tyler and Tristan! read more

Evans Tire & Service Centers - Front entrance to Evans Tires - Tires Near Me - Poway, California

I came in for an oil change. The cost was $49.99 after a discount code for a full service synthetic oil change, which was way less than what I was quoted for a synthetic blend oil change at Valvoline. They told me it would take 45-60 min. I walked over to Walmart and came back about 45 min later. The shop was shorthanded that day, so they hadn't worked on my car yet. They apologized and explained the situation. They brought my car in immediately, and I was out 25 min later. Other than it took longer than expected, I was happy with the service and technicians I spoke too. It was a great value, and I wasn't in a rush. read more

Made an appointment and showed up early. In less than 20 minutes they were already done mounting and balancing my 37" BFG mud tires. Other shops have had a difficult time getting tires this large to balance, but not these guys! 3 days of fast freeway speeds has been a smooth ride. read more

Evans Tire & Service Centers - Jeep Rubicon with 37" BFG KM3's - Tires Near Me - Poway, California

Tyler was one of the most helpful auto repair employees I have ever met. I came in with an expensive repair which I would not have been able to afford and he was supportive and constantly looking out for me in the process of getting it repaired. He and this shop allowed me to ship parts directly to them, leave my car until my appointment, and were completely understanding of the difficulties of car troubles and the stress that accompanies it. Tyler's customer service was a 10/10 and he helped ease the stress of the situation and helped in any way he could. He went above and beyond and I want to give him recognition for the support he offered. Thank you guys so much. read more

My go too location! All car services, and tires (trie repairs). Everyone is friendly and helpful. Check them out! read more

10/10 all around, appreciate how everyone's professional and cares about getting your vehicle back to you in a reasonable time. Definitely would recommend Evans Tire in Poway! read more

When I entered a customer was stating the shop was ripping her off. That was a bad start. The front man at the desk charged $220 to check a code out on my car relating to a check engine light. Auto Zone will do this for free. Then they said to swap out the thermostat it'll cost a lot due to getting top of the line parts. Total was $1,000 parts/labor. The dealership did it for under $400. I would avoid this shop. I may have just got a dishonest person, however they were trying to rip me off. I would strongly caution getting work done here. They tried to run the numbers up on me. I will also be filing a report with the Better Business Bureau. read more

Came in a couple weeks ago thinking I would need my tire patched up or even replaced. they let me know that it was actually my rim that was cracked causing my tires to deflate. i ordered my rims online and when it came in, I called Evans tire to see when they would have an available time. They remembered who I was which is always nice, and then told me to stop by and they can get it done. Came into the shop within 45 minutes of my call, and originally was planning to drop my car off and come back the next day since I was on a time crunch. They asked me what time i needed to be out by, and assured me they could get it done within 90 minutes which they did. Sebastian was super friendly and saved me the cost of an uber to and from work + the day after back to the shop. Highly recommend! read more

Today my tire was going flat, and I was 30 miles from home. Terrified. Evans Tires...the manager at the desk took care of me immediately. I am 77....He was amazing, kind, and I was back on the road. What a BLESSING he was! read more

Another great visit to Evans. Mounted four new tires I got from Tire Rack in about an hour on a Saturday without an appointment for a great price...love it! read more

Super nice knowledgeable staff. Offered quality, fast service. Price for wheel alignment was reasonable. Highly recommend.

Great customer service and they will take care of you. My tire had a screw in it and they patched it rather quickly.

I had just bought new rims and tires for my truck and asked if they were able to swap my tire pressure sensors. They were able to do the job and do it quickly! While I was waiting I was chatting with the manager at the front counter. Talking about a lift kit I was getting for my truck. He informed me that when I get the parts, they would be able to do the install without hesitation. I dropped my truck off in the morning and picked it up later that afternoon. Zero issues. Customer service was great. I will definitely return if I need anything else! read more

Top notch service. Alfredo Valdez provided excellent customer service and accommodated my needs. I had all 4 tires replaced and what would normally take 2+ hours, Alfredo and his team got it done in less than 1.5 hours, after I explained that I needed to get home to my dog who recently had major surgery. I will recommend this place to friends and family. read more

I have made appointments twice at two different locations, with confirmation, only to show up and be told that I'll have to wait an additional three hours for my appointment because they allowed too many walk ins. If you want priority service with an appointment, dont even bother. Just spare yourself the time and go to a different tire shop. read more

Go see Alfredo Valdez at the Evans in Poway.... Hands down the best service and everything he said was spot on. I love when the experience is beyond my expectations. Thanks Evans tires.... read more

Sebastian at Evan's tires is so friendly and helpful. I will not go anywhere else now. I had a bolt in my tire, Sebastian fixed it quickly and was so friendly and helpful...if you are near Evans in Poway, definitely suggest seeing Sebastian for your car care needs. He's the best!! read more

I've never felt compelled to write a Yelp review until today. I came in for a simple oil change and left genuinely shocked by how poorly we were treated. The manager was incredibly rude from the moment we arrived, dismissive, condescending, and unwilling to honor the pricing we were quoted beforehand. They literally said "why do you drive this car if you can't afford our price"....uhhhh When we calmly asked for clarification, he became argumentative and clearly had no interest in helping or even being remotely respectful. The experience felt more like a confrontation than a customer service interaction. It was clear he did not care about retaining our business or treating people decently. Save yourself the frustration and go literally anywhere else. This place has no respect for its customers. read more

I highly recommend Poway Evans Tire and Service. I needed new tires, alignment, brakes, and oil change. Very reasonably priced. Sebastian was awesome providing excellent service, very professional and courteous. My car was ready before the time promised. Definitely going back. read more

Customer service was excellent. Very fair price. Highly recommend. Sebastian was my service provider. Really great to work with him!! ...

Awesome experience! The service writer was on point. I went after work and they got me in quick, I used a coupon I found online for the oil change, and they rotated my tires and topped off fluids for free! I used to get my oil changed at Oil Changers but they don't rotate tires. End result, I saved $25 and got the freebies. This place is my jam. Will definitely be back again. read more

First time at this location: Scheduled with Max through the call center on Tuesday. Had to cancel and reschedule due to work conflict (no issue at all.) Had my appointment (company appointment - Property Services Plus) today at 10am. Worked with Erik. He was fantastic! Really easy to communicate with, fun, super nice guy. When I mentioned something additionally wrong with the vehicle, he even told me it was something their shop did. I didn't even know that, saved me a whole trip someone else, and he bundled it into my invoice. He was able to add on repair work, service work, and the initial tire work I came in for and still have my vehicle back to me in just a few hours. I look forward to bringing in more company vehicles to Erik and his staff. Thank you Evans Tire of Poway! read more

Went in last week for an oil change and was out within 45 minutes. Granted I went later in the day but still. Been multiple places for oil changes and this was by far the fastest I've ever had one done went in. Talked to sebastian up at the front counter asked him what weight time was like and he said he would get me in and out within the hour. Great crew of people. Solid business would definitely definitely recommend if you need something done. You can pretty much have them do anything. Their techs are extremely talented, qualified, and capable to do anything that you could possibly need done. And they're very very efficient. read more

I got my wipers damaged at the car washed. I couldn't fix during the week and it was hard finding a place to help me with this. I called Evans and they immediately told me they will help me - I was thrilled!! When arrived I met Ernesto, he immediately checked my wipers for me. I was immensely grateful. I tried to pay the great service and Ernesto didn't accept it. I fully recommend Evans I will not hesitate to visit them for their services!! read more

Shout to these guys ! I needed a headlight changed which seems simple enough right ? Apparently my whole bumper has to come off . Either way these really nice guys got it done for me and was so considerate of out of pocket cost . So appreciated! Especially during these holidays seasons ! Also just working with your customers ! The front desk guy was kind and considerate and the guy who changed my light was lighting quick ! 10/10 !! read more

the only good part about the service is that they got it done within an hour. customer service was terrible. answering the phone and talking to another customer while i was standing there and just a second ago being helped is unbelievable. why would you stop helping an in store customer to help someone on the phone. and it's also funny that the same guy i was dealing with accepted a burrito and a drink from a customer that was ment to be given to another coworker that left and said he would call the coworker it's ment for but as soon as the customer walked out the worker never called and just opened the drink and i assume he ate the food too. lazy worker that bosses around the actual people that do the services. read more

I went to the Poway Evans Tire and Service Station to get my tires checked. I received a four tire rotation, air for all tires (including the spare), changed the oil and oil filter, alignment check, a brake check, and a digital vehicle inspection. Enrique and Sebastion were very professional and courteous and did a great job. I highly recommend this service center. Thank you Enrique and Sebastion. Sue Downey read more

Got there on a weekday on they were able to get my truck right in for an alignment. They were very quick and Sebastian was easy to deal with. Thanks again. read more

Terrible customer service as my daughter went here to have brakes done and the price she was quoted was NOT honored when she went in and actually the price was doubled, as they stated the quote was from Texas location (customer service number). Thankfully the San Diego location honored the quote that was given from company. Poway location can learn a thing or two from them! read more

Enrique was super helpful today. I had an issue with one of the services they performed on my vehicle. He took care of it right away and fixed the pricing issue. Enrique was very responsive, professional and extremely helpful. I would recommend working with him. read more

I would give zero star if there was an option. I called and scheduled to have tire alignment for my daughter's and my car. Wes (very professional and courteous) provided a price which I agreed to. That was for a one time alignment for $89.99 each car. So then my daughter and I came in on time on the day of service and checked in with Anthony (Wes was out sick). I told Anthony to work on my daughter's car first. Our appointment was at 9 and no one worked on the car until 40 minutes later. Then Anthony called and said that a $509 camber kit was needed to ensure accuracy in the alignment. I was shocked and told him I'm not interested in the kit. He said then the alignment alone will be $129.99. Again I was shocked and surprised. Told Anthony that Wes had quoted the $89.99 alignment cost for and told him to please contact Wes. He wouldn't and would not be able to honor the $89.99 price. He said he doesn't know why Wes gave me that $89.99 price. At this point I was pissed as an hour has passed and my daughter's car was not done. Anthony said if I don't like the $129.99 pricing then they can pull the car out of the shop and return it to my daughter as they have not started the alignment work. I was PISSED and Couldn't believe the attitude and unprofessional service coming from Anthony. He wasted more than an hour of my time and would not honor the quoted price. Every business has a few bad apples and I would not come here again unless their customer service improved towards customer. This does not apply to Wes as in my follow up call to report this incident he was apologetic, courteous, and sincere. read more

I came here to get a replacement tire for my car. They had the tire in stock and got it replaced in about 55 minutes. The customer service is no nonsense and to the point. It's conveniently a block away from five guys hamburgers and other restaurants so you can grab some lunch while you get your new tire changed. Prices were very reasonable and Yelp had a discount coupon which always helps out! There is seating outdoors for those who wish to wait for their car. It's property spaced out for COVID safety. Once the car was done, and parked out front, it did take a little long to process and get my keys. But overall, this is a good place for reasonable prices and reliable service. I would recommend this place for your tire replacement needs. read more

Evans Tire & Service Centers - Tires Near Me - Poway, California

I made an appointment over a week in advance for a tire change. They had me wait over an hour on the day of my appt, just to tell me that they didn't have my tires and to go to a different location. They were unapologetic and didn't offer to make things right. 4-5 hours wasted! read more

Rippppp offff ! This is my first time writing a review on this auto shop we've been customer for more than 7 ~8 years. Anyway, my husband is the one who takes care of our vehicles to this shop but this time, I brought in. I printed out 50 % off coupon online for oil change on my Subaru Crosstrek 2018. After taking out the tires for rotation, this new guy name John showed me and said I need front right and left lower control arm and ball joint replaced since its wearing off badly. He said it would be about 300 something for each so I texted my husband and he said to do. Looking back he did not give me the Final Number at that time and I didnt ask since I felt rushed in by him. After asking how long it takes he said about 3 hours. So I said I'll come back but he insisted that I do it today since the wheel is out anyway. And said he'll throw me in for free alignment and oil change. I came in at 12pm appt and approved them to do the job at around 12: 50 but the job didnt get to finish until 4pm. To my surprise, when I saw the invoice it says 2:08pm work authorized and finished at 16:07:58. (4:07pm) so it took 2 hours to do the work but the bill came out to be $1500 with $794 labor cost. I was in disbelief. I asked him why when he said it would be 300 something per side. But he says that the was price for parts only, labor cost was separate and he tried to even out the number. WHAT!!!! Who the heck gives pricing for parts only when you ask for the costs? We have always been all these years given "up front final cost including taxes" never have I been given run down on unclear costs. And the in invoice clearly says the job starting time at 2:08pm and ended it 16:07:58 (4:07pm) I knew I was never coming back to this again with four of our vehicles. I've showed the invoice talk to my husband and he agreed that the labor cost is way too much . The previous guy who knew us never ever was not clear on final costs after explaining the issue well. This guys was definitely rushing me when I initially said I'll come back since it would take too long, it must've been last minute sales for him since it was day before 4th of July. Idios!!! You Lost our Businesses for good. read more

My FIRST and LAST experience with Evan's Tire. They advertise "alignment" but do not do a full alignment - but, referred me to a shop that does. I was hoping to have the alignment done at the same time as getting new tires installed. NO GO. I was also given a 3 HOUR wait time! I was told they were understaffed. The tech told me I needed to call their "corporate offices" to get a refund as I had to pay up front! WOW RUN to another business like Discount Tire where you can book an appointment. read more

Got a screw in my tire on my drive to work so needed a quick fix. The Evans tire crew got me in and out in 40 minutes. Super friendly, helpful guys. Highly recommend! read more

Needed my 2 front tires replaced, then aligned . However their team foolishly replaced the two back tires which were completely fine. Not only did they ignore our instructions to fix the front (which is a crime), they also committed unauthorized work (we authorized work for the front, not the back). Absolutely horrible. We are about to file a complaint with the BAR, and if not we are going to make further advancements. If you enjoy not being stressed out and getting your moneys worth do NOT go here. read more

I had a coupon from another repair shop in Poway for an a/c recharge so I went there instead of Evans. The shop took photos and told me everything they recommend and the most urgent was the front shocks. They told me the original Kia shocks were still on there and are way overdue. I am not sure what they sent me a picture of. Fortunately I keep good records and I knew I paid Evans to replace them less than 40K miles ago. So I went to Evans. I was expecting to tell them they ripped me off but that wasn't the case. I was greeted by Ernesto and I told him my story. He said I needed to talk to the manager. Since I don't speak "car" I don't think the manager understood what I was saying. Ernesto said "what she is saying is there should be after market parts on there for instance KYB". Exactly what I was trying to say! Then Ernesto said what he would do for me is put my car on the rack right now and take a look. About 10 minutes later he comes and says I want to show you that they are KYB so they were replaced! The way Ernesto helped me I have to say that he has really good people skills. He knows how to treat customers and I want management to know that they have a very valuable employee. I am surprised that he is not a manager. read more

I came into this shop to get new tires. I paid $516 for a buy 3 get 1 free deal. Supposedly, these are top-tier quality tires, but they really are not. They are economy brand tires. We were also told that the control arms need to be fixed, and it will cost an additional $2200 otherwise they don't recommend for us to drive the car (for safety). I took my car to another shop, and it turns out my control arms are perfectly fine. What happened to humanity and honest people? Please stay far away from this shop! read more

I have been to this Evan's in Poway twice now for the same repair and it has not been fixed either time, even after spending close to $3000. I went in to get my breaks fixed since they were making a squeaky noise and grinding when I would break hard and they told me the price and repairs. The amount was too high so I only got a few things done hoping it would fix the problem but it didn't so I came back again. The next time they told me the problems and I got everything fixed to ensure my breaks would be good and now here I am months later and nothing with my breaks has changed. What did I repair if my breaks are still having the same problems?! I would not recommend since they can't seem to understand my needs as a customer. I should also note that the front of house staff who were helping me each time were very friendly and nice people! read more