We came here for an axle repair after a terrible experience at a dealership. Brandon was terrific. He gave an estimate over the phone and when we went there for service, he provided great customer service and was very honest and transparent about the repair. He even fixed a sensor issue after getting permission for the additional work, then made sure everything worked well before returning the car to us. We will be returning customers in the future. read more

This is absolutely the only shop I will take my car to. I've been a customer for years now and will always bring my car here. Ronnie and Brandon are absolutely the easiest guys to work with. They explain everything to you and make sure you don't over pay. They've never once tried to upsell me or bully me into getting anything I didn't need. Their work speaks for itself. I highly recommend Poway Integrity to anyone who needs a car shop. read more

My family and I have been going to Brandon and Ronnie for years. They are honest and do amazing work. I like to DIY some repairs and maintenance on my own, and they always give me advice on how doable it would be or if they recommend getting it done with them. This transparency is why all of my family's vehicles go through them. They have great benefits for AAA members and are super communicative. They even have a pickup system for after hours if you cannot get to them by closing. Could not recommend this place enough. Will continue to be a longtime customer. read more

Excellent service. Living up to their name . Fixed a service light in less than a few hou

Working through some electrical problems with my truck. I've been through the wringer with this problem at other mechanics and the Chevy Dealer. As soon as I walked into Integrity Automotive, I had the gut feeling that I was in the right place solely from the way the owner interacts with both his employees and customers. That continued to be reflected in every step of the experience. Welcoming, honest, quick, down to the point, great prices, and all around a great shop. They are continuing to work with me on the truck presently. Will be driving from UTC area to Poway for any and all truck problems going forward. Thanks to Brandon and his team at Poway Integrity Automotive. read more

Brandon and Ronnie are straight shooters and are professionals. No high pressure up sales. They stick to the facts an do quality work. Great communication throughout the process. They diagnosed, obtained parts, worked with our warranty provider and completed the much needed fuel injector replamemt in 2 days. We need more businesses like this in Poway! read more

I took my Honda Fit for a few things. I wanted to change the oil on my manual transmission. There was also a tiny noise coming from the front left. I thought it was the brakes. They examined the car and determined I had 60% life on the brakes and the noise was coming from pebbles behind the rotor. I would highly recommend them. read more

I took a car in for routine service. They checked everything and told me that it was perfectly fine and didn't need any service. They didn't charge me anything. In this world where so many people are dishonest, I really appreciate an auto repair shop that didn't try to take advantage of me. This is why I have and will continue to take my cars here. read more

Today I brought a list of items another shop said I needed to be addressed with my 2018 Camry to Ronny at Poway Integrity. Brakes, valve cover leak, hoses, just to name a few. Ronny checked each concern of mine and said my car needs no work done. Needless to say I'm now a forever customer and I am truly grateful there is still an auto shop that gets it. read more

Integrity is in the name , and it's true. This is an honest shop. Brandon is great at explaining everything, and rather than charging me for a repair, he researched and found out I was under warranty with GMC. I'll be back in the future for sure read more

Awesome shop! Got my car in and got it fixed same day! Guys in there are super nice, very helpful! Thank you all so much!!

Took my car there for brakes and an oil change, what a mess! Had to go back multiple times because they didn't tighten the caliper bolts and my brakes were falling off and weren't working correctly. Then I had to go back again because of a loud engine noise, seems they didn't put enough oil in my car. I had to trade my almost perfect VW Jetta at a loss because of severe engine damage caused by these guys. I lost $3000 in trade value. Ronnie took my $1500, but never even offered a partial refund after admitting their tech was responsible. Blocked me on Social Media for a similar review, reported to the State for shoddy repair shop. Go elsewhere, don't take a chance. read more

Fantastic experience! I needed a mechanic and asked the local Facebook page for suggestions and Poway Integrity Automotive was the clear favorite for honesty and straightforwardness. They didn't disappoint. Ronny explained things clearly and didn't do more than was necessary. I will go back for all my automotive needs!!! Reliable and affordable. read more

I've been taking my cars here ever since I've moved into the area. The people that work here are reliable, reasonable, honest, and crazy smart at what they do. read more

Went to these dudes after needing electrical work done on my car. I believe it was Ernie who serviced my Buick and got it dialed in no time. They were very communicative and were super efficient and speedy. The knowledge and expertise is top tier from this shop. I would recommend these dudes, solid! read more

Very grateful for Integrity Automotive. My wife was in Poway (a bit far from our home) when she told me the van was having trouble. We drive a Honda that was under 45k miles so I was a little upset to say the least. It was an engine issue and Integrity was the closest spot. I drove up to meet her and was dismayed to find the engine misfiring. Again, we bought a Honda van because they are supposed to have strong engines. I'm glad Integrity was the closest spot- the mechanic working on our van had experience at A Honda Service center! He was able to diagnose the issue as a faulty fuel injector and ruled out any other problems. The van was fixed up and ready to go. My wife was very happy to have the van back and purring. Price was not as bad as we imagined. Integrity is the new shop on the block but the mechanics and owner are seasoned experts. They also have a nice fish tank. Thanks guys! read more

I have a 2004 Dodge Ram 2500 truck with a 5.7L Hemi that to say is my baby is understated. The Engine blew and has been a nightmare. Literally one headache after another. The guys at the shop never gave up and that speaks volumes. Not saying every vehicle is a hard fix. But mine put it to the test. All said and done. My baby has been on the road running great for some time. Too bad 5 stars is all I can give cause so many more would be put on there. Brandon, Ronny and Paul had their work put out there for them. read more

See all

I have no interest in how cars work, I just want them to do just that. I brought my VW in and they fixed the timing belt (and some other stuff) and it runs like new now! read more

I would recommend this place they did an oil change and tire alignment and there customer service was excellent I recommend them for all your car needs and they were very honest and very affordable no hidden fees and no bs ask for Brandon or Ronny read more

Poway Integrity Automotive - My van getting tlc - Auto Repair Near Me - Poway, California

Ronnie & Brandon are always super helpful and informative with diagnostics and very fair with pricing. They always take care of me with a quick turnover time & they're very honest and transparent. Great guys, consider Integrity if you need your vehicle serviced read more

I was having issues with my Audi and described the problem to Ronny who runs the shop. He took what I said and gave me a practical run down of what could have been the issue. After his initial inspection on the car it turned out he was completely correct. His level of excellence in customer service and vehicle knowledge on both foreign and domestic cars is one of the reasons I will look to Integrity Automotive if I ever need their services again. Not to mention I've been around cars my whole life so I know a thing or two for not being a mechanic and can spot out other fake dishonest mechanics In a heart beat. That wasn't the case here at Integrity. Keep up the good work men. read more

It's nearly impossible to find trustworthy, honest, knowledgeable auto repair shops but we've been pleasantly surprised. They pay good attention to detail and do phenomenal work. If they suggest work to be done, I know it's really needed. read more

This place lives up to the name, I came in because I had an oil leak. They took care of that no problem but when I left the check engine light came on for a separate issue, even though it had nothing to do with what they were originally fixed, they took responsibility and fixed that issue at no extra charge. That shows true integrity for their customers satisfaction and is rare to see in any business. Ronny, Brandon, and Ernie were super helpful, friendly, and informative every step of the way. I will return because of their help and INTEGRITY. read more

They are really friendly and the service was so good. I was referred by 2 of my friends, they said that the owner is really honest and it is true. I wasn't sure if there is any problem with the shocks of my car so they did an inspection and told me there is no need to change the part. They are just so genuine and friendly. Highly recommend!!! read more

I've dealt with them several times and they've all been awesome experiences. I totally recommend this place and I will continue to come here from now on and I recommend this place to anyone who is looking for an honest and efficient automotive shop. Brandon and Ronnie are awesome!!! read more

Brandon and his team are amazing. They are super honest, great pricing, and I trust them completely! I take all my vehicles there now and have been doing ever since I made the switch. Would recommend to anyone and everyone. read more

I had my mother in laws 2013 Dodge Grand Caravan towed to this shop after she couldn't get it to start. Brandon was the individual who helped me coordinate the tow and ensure there was a space available for her vehicle. I had explained to him that it seemed like a fuel related issue because I could not hear the fuel pump prime like it normally does when you turn the vehicle key to the "on" position. On the spot he ordered a fuel pump just in case it ended up being that and was able to have it the next day. That day he lowered the fuel tank and inspected the pump and discovered there was no electricity making it to the pump from the relay in the fuse box. After only half an hour of troubleshooting he was able to determine that the fuel pump relay on the circuit board internal to the TIPM had failed and he proceeded to try to get the external relay bypass kit from the nearest Dodge Dealership. This shop was very good at communicating through out the process and tried to find ways to save me money at every turn. Once the new relay system was installed the car fired right up and has been running smooth ever since. Big thank you to Poway Integrity Automotive for all the help and information and great pricing! In my opinion, you would be hard pressed to find a more honest shop that gives reasonable cost estimates and only charges for what they actually do. I paid for half an hour of labor and that's it. Thanks for the awesome job gentlemen. read more

Poway Integrity Automotive - 2013 Grand Caravan after it started up after the repair! - Auto Repair Near Me - Poway, California

Been going to this place for about a year and thought they were solid. After coming in for an oil change I got a notif that my coolant level was extremely low. Filled it on my own and now found that they missed that I had a coolant leak, lovely. Also never once did I pick up my car and it be locked in the parking lot. Try somewhere new in poway, auto techs have gotten lazy at this location read more

I am so happy I found these guys for all my auto needs. I thought it was going to be a major fix but it was a simple little fix and I am so relieved. These guys are the best at what they do and I recommend them for all your auto needs. read more

One of the best experience I have ever had at a shop! They did not charge me to run some diagnostics on my car. I even walked in on the during lunch and they still accepted me, AND Offered me lunch! I'm glad I came here by accident! You guys are the best! Hope you enjoy the energy drinks! You guys deserve more! I will be referring more people to you! read more

In for an oil change on a Mercedes. Scheduled appointment for a Saturday and only had to wait about 15min for the service. Was out in about 20min. Staff was personable & courteous and the service was performed at a very reasonable price. Definitely a plus in today's economy. There was zero attempts to up sell any unneeded repairs. I would absolutely return and patronize this establishment. read more

For sure "Integrity" is their middle name. Took my 2015 Audi in for 60K service today. First time not taking it to the dealer. Totally blown away by Integrity's quick service with no oversell whatsoever. Professional, friendly and gave me helpful advice for keeping my Audi in top shape. Already recommending Poway Integrity to family. I'm a senior woman and have had many cars over the years, in multiple locations. Have NEVER had such a positive experience in getting my cars serviced. And they are newly AAA approved. Icing on the cake! read more

Have been looking for an honest place in the area and was very pleased with the service and friendliness of this place. The guys are great and local owners who give back to the community. I've had dishonest bigger franchise companies in the area attempt to charge me for extra things that I didn't need (I'm very privy to what's wrong with my car since I used to fix cars with my grandpa before he passed). I was comfortable with what work was done in a timely fashion and exceptional customer service. Will be going back for sure. read more

I have taken 4 vehicles (all for different reasons from an oil change to not running at all) to Brandon and I will not go anywhere else. The team at Integrity has been very trustworthy and completes all work within a timely manner. Please help me in supporting this business and it's new ownership by taking them your vehicle for all it's service needs. read more

Staff is always going out of their way to help customers, very fast, friendly and they do great job keeping me informed. I have been going here for about 5 years and haven't been to a single single other shop since working with these gentleman. read more

Took my 20 year old honda in for a overheating issue. Dave and his crew took the best care of me and my vehicle. I heard about this place via social media and read some reviews online and all were very accurate in reguards to their customer service, knowledge and honesty. I definitely found a new home for the care of our vehicles. read more

Same day service for a cv axel trouble shoot, order and replacement. Couldn't have asked for a better place to go. This place deserves the praise it gets. read more

I've never had anything but good experiences with this shop. I'd rate them 6 stars if I could. The "Integrity" portion of their name is true. I won't take my vehicles anywhere else! read more

David amd crew were able to diagnose and treat a drivetrain issue very quickly on a Saturday afternoon. Everone was friendly, and there was a real family atmosphere here. Thank tou everyone! read more

Called about charging issue and noise from alternator on 2005 Toyota Camry, suspecting alternator needing to be replaced. Ronnie took the call mid afternoon and they happened to have time to do the job right away. He ordered a high quality alternator and did the job that afternoon. Pricing was fair and he even tightened up parking brake at rear rotors for me when I asked about that. Very friendly, honest, and efficient service. Great to have knowledgeable honest mechanics in the neighborhood. Thank you! read more