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Firestone Complete Auto Care

3.3 (213 reviews)
Closed 7:00 am - 6:00 pm

Services - Firestone Complete Auto Care

Auto diagnosis or inspection

Auto maintenance

Auto fluids and filters maintenance

17 More Services

Oil changes

Auto wheel alignment

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Tire balancing

Tire installation

Tire repair

Tire rotation

Tire Pressure Monitoring System repair

Wheel alignment

Firestone Complete Auto Care Photos

More like Firestone Complete Auto Care

Recommended Reviews - Firestone Complete Auto Care

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26 days ago

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7 months ago

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2 months ago

Omar was great and helpful. I needed to get my radiator fluid checked and he filled it up at no cost. It was a great experience.

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11 months ago

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1 year ago

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1 year ago

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8 months ago

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9 months ago

These guys were great! They helped me with my engine coolant issue and Omar was so nice and helpful. Good people!

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8 months ago

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4 months ago

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2 years ago

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1 year ago

Ryan and Omar took good care of me today with an oil change and alignment. I'd recommend checking them out.

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1 year ago

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9 months ago

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9 months ago

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1 year ago

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2 years ago

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1 year ago

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2 years ago

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11 months ago

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1 year ago

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2 years ago

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1 year ago

Excellent and over the top customer service! Employees are polite and attentive. Took me in right away, and quick service. Highly recommend!

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2 years ago

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1 year ago

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2 years ago

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1 year ago

These guys are the goats, got me on my way in less than 15 minutes! Id trust them with my life and all 6 of my kids!

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1 year ago

Had a flat and they were very receptive of my needs, Great service! Their manager was particularly helpful.

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2 years ago

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1 year ago

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1 year ago

Every time we have gone here we have had the best service. Very helpful and friendly.

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1 year ago

Updating my review just to reiterate what great service they offer. Super huge thanks to Gill and Omar for such great customer service

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6 years ago

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1 year ago

Gil was a great help!! Solved our problem quickly :) Great customer service and was able to squeeze us in within short notice. Thank you!

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1 year ago

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3 years ago

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2 years ago

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2 years ago

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2 years ago

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4 years ago

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Page 1 of 6

Ask the Community - Firestone Complete Auto Care

Review Highlights - Firestone Complete Auto Care

Every time I called or came to the shop, Tynia and Angel were always patient, professional and greeted me with a huge smile.

Mentioned in 5 reviews

Read more highlights

European Auto Care - Rancho Bernardo, San Diego - Stripped screw used to repair valve cover leak.

European Auto Care - Rancho Bernardo, San Diego

(89 reviews)

Rancho Bernardo

I can't recommend European Autocare and One Stop Shop highly enough…read more I was first introduced to European Autocare when AAA towed my Porsche Cayenne there after a strange issue where the audio system kept shutting down and draining the battery. The AAA driver recommended the shop, and I'm so glad he did. George, the owner, is a genuinely kind and honest gentleman. He spent about 20 minutes carefully diagnosing the problem and told me, very transparently, that it wasn't something his shop could fix--that I would need to go to the dealer for a replacement part. He didn't charge me a dime for his time. That level of honesty is rare. Since then, I've been going to him for regular maintenance on my older vehicle, and every experience has been excellent. The team is consistently professional, knowledgeable, and efficient. Pricing has always been fair--no pressure, no upselling, and absolutely no price gouging. Recently, I needed help with a bumper issue on another car and found out George also runs a body shop in San Marcos. Even though they're normally closed on weekends, he made a special exception to meet me there. When I asked if I could pick up the car at his Rancho Bernardo location after the repair, he didn't hesitate to accommodate. On top of that, my car was extremely low on gas, and he told me not to worry about it--he'd take care of it so I could get back without any issues. That kind of above-and-beyond service truly earns lifelong customers. It's rare to find an auto shop that combines honesty, skill, fairness, and genuine care for customers. George and his team set the standard. I wholeheartedly recommend European Autocare in Rancho Bernardo and One Stop Shop in San Marcos.

Two recent experiences. First a 2017 Mercedes 320E $1,900. 14 Days…read more An Active Light was replaced. The replacement took 10 days. Two weeks. I was disappointed Johnny did not point out the hood was scratched, so I had to go to the owner, George to get that repaired. The repair took a long time for a simple item then the car was damaged. When I complained they were not easy to deal with. Repair #2 Valve Gasket Covers on my 2005 ML500 $780. The job was done in less than a day, but when the car came back it smelled of gas so badly I called European Auto Care back but was advised they would not be able to review the problem for at least a week. The recently repaired valve cover still leaks, my new mechanic found a stripped screw among the at least five (5) loose screws - whilst re-securing the cover. European Auto Care needs to address some important issues.

RB Automotive - Our ASE-certified technicians can handle all work- from replacing your brake pads to turning your rotors and everything in between.

RB Automotive

(59 reviews)

Rancho Bernardo

Great Service ! Highly recommended ! Took care of my older vehicle with care ! Great local business…read more.

DO NOT GET SCAMMED LIKE I DID! I've been bringing multiple cars to this shop since 2022. That ends…read morenow. Less than 2,000 miles ago, during an oil change, I specifically asked them to check my brakes and was told they "looked good." After recently hearing metal-on-metal, I brought the car back and was told I needed new brakes and rotors. Only then was I informed the brakes had not actually been inspected because the tires couldn't be removed--something that was never communicated at the time. For context, this same shop replaced my brake pads and rotors less than 20,000 miles ago, which makes this situation even more concerning. I was quoted $900 for the repair. I got a second opinion and found a more reasonably priced and transparent shop. This raised serious concerns about whether I was being properly advised in the first place. When I declined the repair, I was told the vehicle could not be taken unless it was towed, requiring me to arrange and pay for a tow just to retrieve my own car. Given that this involves a critical safety system that I specifically asked to be checked, the lack of communication is unacceptable. After years of trusting this shop with my vehicles, this experience showed a clear lack of transparency and accountability. Lesson learned. I will be reporting this. Do not go here.

Firestone Complete Auto Care - tires - Updated May 2026

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