My experience here has been a mixed bag. It's certainly a fantasy land come true to the geekster putting a new system together, but there are some shortfalls that would be worth addressing if they want to beat competition: - Oftentimes you'll find stock without tags, and you find yourself asking customer service to get simple details like the price (or heck, even the model of the unit) - Customer service is hit or miss. The tech sections where you buy the computer guts tend to have the better end of the spectrum of service. People are more knowledgeable and will have ready answers to most of your IT questions. On the other hand, you can also get snark and attitude at the front desk when ordering stock or picking something up. - Their prices are sometimes competitive with online retailers, but sometimes not. They occasionally reel myself and my fellow IT colleagues in with free thumb drive vouchers, but outside of that it's best to double check online listings when you want higher dollar items. Shop with lots of salt. read more

I love this store and would have given five stars except the sales staff is not all that friendly and one time when I bought my new Mac the guy working the internet orders desk was rude as hell and acted like I was bothering him. Overall I still shop here and will continue to shop here, they have the best prices on Apple products of anywhere beating out Amazon and Apple Computers themselves. Anything that you need is available here. It is a good place to go and just "nerd" out for a little while, but be careful if you go here you will buy something! Plus the bathroom is nice. read more

Bait and Switch. I called the Richardson Microcenter to request pricing and time to fix a Mac Book Pro. I was told $99 for battery and $30 to install. Good, same as Apple. I go to the store. It is now $120 for battery and $50 to install. Manager says I'm sorry, I guess our phone employees don't know how to correctly look up pricing. Me - I wasted a trip. read more

So the acer laptop we bought didn't work so great it was slow we bought it for an early Christmas gift for my wife. I used my debit/credit card. Roughly $570.00. I went back only 2 days after the purchase for the return. Swiped my card for the return it is now been 9 days we still haven't seen a refund. The paper receipt says they have up to 30 days to return your refund. how's that for business? may Micro center go bankrupt for all i care!! read more

There's always a deal to be had here. Much smaller than Fry's, but generally everything is cheaper than it is there. The selection can be sparse, and if it's on sale they're probably out of it..but they'll usually do rain checks. I bought a TV here and couldn't be happier with it. They were closing the model out and I bought the last one..the floor model. They gave me can additional 15% off, which made the 40' Samsung only a hair over $200. I stole it basically!! I like that I can buy it online and pick it up too..if it's a deep discounted item I can ensure I get one before the hordes descend on the place. Always happy here:) read more

For the Geek in all of us, I live in the country and every time we visit our son in Dallas Texas. We stop by the Micro Center The Staff is always helpful with what ever our question may be, So keep up the good work and thank you for all the help and great prices over the years... read more

Micro Center - Love This Store.. - Computers Near Me - Dallas, Texas

I needed help finding the 3600 and immediately received help from a friendly salesman. He quickly got me the cpu and was very helpful when we also needed an adapter. I would recommend this to anyone who is looking to build a pc and has a microcenter near them. read more

Micro Center - CPU, hard drive, power supply, ram - Computers Near Me - Dallas, Texas

I purchased a $2,000 PC and it died in a month. They fixed it. Hopefully.

Poor management. If you call the line there's an automated answer that provides no real detail regarding their procedures and adjustments due to covid19. Don't drive out here either because they're turning everyone away and will hand you a print out of "their instructions" and tell you to "come back tomorrow". Of course nothings available for online purchase either. read more

I just drove halfway across town just to hear that you don't have the product that your website said you have. Dont trust their website to give you correct information about the availability of products because it's always outdated and incorrect . When you call to see if you can get somebody on the phone and check before driving all the way there for availability your phone system pushes you back to the website because you have no one to answer the phone Forney information. Also the last two products I purchased from you guys in store have been defective. That's what you call a horrible customer service... read more

We have been going to Micro Center for decades now. We both have bought all our desk tops and laptops from there. The people there are knowledgeable and kind. And as a bonus they do not talk down to you but listen. I would like to give special kudos to Immanuel. He not only kept me informed but was able to fixed my computer over night. That never happens. Thank you so much!!! We will probably never go to another place for computer products. read more

Give no care to the people that wait over 15 hours for graphics cards. Treated with extreme disrespect and when it was all said and done, they allowed people to cut in line despite every other person in line telling them that they cut the line. If you want a graphics card at MSRP go elsewhere. read more

So the morning I went ---their computer system had crashed. Ironic, eh? It made me chuckle. Honestly it didn't bother me one bit. Employees were friendly. I got what I needed. I should have bought stuff online bc it was way more expensive to get it at this store, but my Mac Store guy recommended them, so what the heck, I went. I got my parts, I dropped them off with my laptop at the service desk and in 45 minutes, I picked it back up. Simple, easy....quick. Just how I like any service appointment to work. read more

It's amazing how a place that has commissioned personnel let's you walk aimlessly around a store without even a "hello" or "how can I help?" I've been coming here for years due to convenience - not for service. Another win for Amazon. read more

I drove nearly an hour to buy a VR headset. Once I got here they make sure our hands our clean to have a safer and cleaner place to shop at. As I was looking for an Oculus Quest a young man, Milan, approached me asking if I needed any help. He was very kind and gave me top tier customer service, this man needs a raise. I liked my experience here and hope if you come here you get to experience that I did. read more

I was looking for gaming laptops for my friend, and Oscar was able to help me in a super professional and helpful manner, i am super appreciative of all the information he gave me and will certainly be coming back. Oscar was also able to help me with my random miscellaneous questions regarding Laptop bags, gaming laptops, computer specs, and wireless headphones! read more

Very knowledgeable staff and great deals! I highly recommend! They helped me pick out parts for my computer build.

Absolutely horrible way there are doing covid business. Even when doing an online order pickup you will have to wait 2+ hours to get into the store. Meanwhile, efficient businesses are doing curbside pickup and getting customers third in minutes. Do yourself a favor and order from amazon. read more

Seriously the worst business in America. They have no system to sell graphics cards and they say they're working on it but it's just a lie to get people to stop complaining. I hope this place goes out of business and it probably will when the chip shortage ends. read more

I am really surprised, in store service is usually very good. But I have to say trying to just call and ask a question Really Sucks. Too many long winded blah blah blah' Then they never answer if you are put on hold I tested I left the line open for 1 hour. Ridiculous.. read more

They may have the items you need, but definitely not the service you are looking for. Even if it's paid for! 12/17/2018 I bought my son a used Dell laptop for Christmas 2018, and purchased the 1 year warranty. November 2019 (Still under one year additionally purchased Warranty until mid-December) It worked well until Mid November 2019 when the WLAN(Internal WIFI) started to fail. At first I thought it was just a software issue, but was wrong and ended up taking the computer in to have it looked at. They came to the conclusion that the internal part was bad and instead of fixing it tried to sell me an external USB Wifi adapter. I did bring this up to their support. John B. got back to me and tried to make it right. 12/2/2019 Brandon, the Manager from my local store contacted me. We ended up speaking on the phone. He made up a bunch of excuses why they did not replace the defective part and apologized for it and went ahead to order a new part to internally fix the issue. He said he would contact me back in an hour or so with an ETA on it's arrival so I could take the computer back in and have it repaired correctly. I never heard back from him! I ended up replacing the part myself and it worked up until here recently when it started doing the exact same thing again. Failing in the exact same manner. I have reinstalled the OS with no affect, I also performed a fresh install of Windows 10 without any success. It works for a few moments and starts an endless cycle of starting and restarting according to the event viewer. 1/2/2020 So I emailed their support line back, and they agreed that the way I have been treated it unacceptable and it would be sent to a higher authority. This has been a week or so ago now and I have yet to hear anything back from that Either So here I am with what I assume a bad mother board that keeps taking the life of the WIFI card in a laptop that was under warranty when the issue first appeared, no help to be found, no one that seems to really care enough to even honor their own warranty. I feel cheated, taken advantage of, and treated like an idiot. What makes it all worse, is that they are not just doing this to me, but to my Child as well! I'm not ging to say don't buy here at all because they pretty much own this game in my town and that would be hard to do. But don't give them a dime more than you have to, and definitely do not expect them to hold up to their end of the bargain! Good Luck! read more

My mom and I went in with basically zero knowledge on computers. Rendon was incredibly patient and so knowledgeable. We left with everything we needed and learned so much! read more

Great place that has insanely good selection and great prices. Less hassle on returns than Frys.

In my personal experience in visiting this store two times in two days, I felt employees were more invested in putting their sticker on items I was purchasing than actually assisting me in purchasing the correct item. I brought my laptop in as a show and tell as I needed a dock that works with my work laptop and my MacBook Pro. I explained the situation to a sales person and he took me to the Apple branded section and handed me off to someone else. The employee working in the Apple branded section took me to a section on the other side of the store to show me a USB docking station. I showed him the laptop and explained I needed a VGA input. He claimed there is no way that is right and said my IT Department was wrong. He took me all the way back to the Apple section so he could affix his sticker on the package. Then he walked away. I wandered around the store searching high and low for the cables and peripherals I needed in order to have a functioning dock. Getting noticed in the store when I needed assistance was pretty impossible. As much as I tried to look like I needed help, I failed. Flagging down a manager was just as bad, I felt like a nuisance for asking for help. The forth employee I interacted with at the store was nice. I showed him my laptop and he explained that the docking station definitely was compatible with my laptop. He found some cables for me and I headed home to hook up the dock. By the way, not compatible with my laptop. I returned the dock the next day and asked where I could find a thunderbolt to VGA cable. Apparently in this realm of the universe, this cable is a unicorn and doesn't exist. Thanks to Google and Amazon I have no need to visit this store again. Now if I could only get my two hours back. read more

DO NOT SHOP HERE! I ordered a bunch of PC parts from this store and received: 1.) a different pc case than the one I paid for (the one they gave me was cheaper than the one I paid for) 2.) an AMD Ryzen 2700x that was placed inside a Ryzen 3700x box ( I did not order the part used) I don't know what kind of store sells used/tampered pc parts as new but one thing is for sure Microcenter is either running a scam operation or is just failing at all levels of their quality control. Will not be shopping here or at any micro center again. read more

This place seems decent at first, but it really is not. Almost every time I come in, they make me fill out a tax free application for business related purchses. They list prices in their little handouts, but when you actually bring something listed in it to the register it always rings up more; they conveniently leave out the fact that you will need to fill out a mail-in rebate in order to get the lower price. The cashier I had once told me they don't even have knowledge about it being a rebate until customers complain about the price. Very uptight people run this place, I'm sure. The whole suit and tie thing is weird, and you can tell most of the people who work here don't enjoy themselves very much. Furthermore, they are quite often useless (moreso in the Mac department) and like to stick their commission sticker on your stuff after they ask if you need help. No, you didn't help me, so I'm going to take your sticker off, thanks. Oh, and the best part. They always ask your name, address, and email. I'm guessing they have to meet a certain quota or else they get on probation or something, because after we tell them that we're not interested, they keep pressuring us for our info. Oh, and no, I don't want your extended warranty for my $10 keyboard, thanks. If you need Mac stuff, stick with the Apple Store. Anything else, you should probably go somewhere like Fry's. Oh, and they have the most ANNOYING sign right next to 75. I drove by it at about midnight once, and all the sudden it turned bright blue and I nearly wrecked my car. Even during the day, this can cause sudden blindness. read more

I came in to have a monitor fixed because of pixel tearing but the worker there said there was physical damage before plugging it in. I told him there was no and I had warranty. His colleage told him just to plug it in. He then comes back to me and he still think it's physical damage and told me to leave. I went back to get a second one and didn't want to argue or anything. I had good experience in the past so I wasn't going to let this one guy ruin it. As I come back to get my "broken" monitor, his supervisor comes to me and she says "what is your problem" I explained and then the first service guy tells him it's physical damage and I told her they just need to turn it on to see pixel tearing. She takes his word and asks me to leave, but then her manager comes and asks me the same thing. At this point i gave up on even trying to get the second monitor and told them they could have just left me alone and they would have still gotten my business. To make matters worse the manager says "I'll knock of 5bucks". I left extremely disrespected. By the way, I sent my monitor to Lenovo, and they fixed it with no problem. They even told me not to ever shop with you guys. Disgusting read more

I have been hunting for an ipad mini for some time and these guys seem to have the best price in town. I was in and out very quickly and all the staff was very helpful. They had some great coupons available at the store towards any and all accessories you just might need. I think with all the money I saved I just might have to go back and start my laptop search. read more

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I owe you an apology, Micro Center. It's taken me a couple of visits to fully appreciate your awesomeness. I was reluctant to break up with Fry's, even though their lack of customer service and shoddy stocking practices drove me batshit crazy. After our last encounter, I'm ready to make a full commitment to you, MC. The kiddo scored a new video card without a power supply, so not only did we need to match the correct power supply, we needed a teeny bit of guidance on how to perform the surgery. The employee who helped us not only steered us toward a very affordable combination of power supply and adapters, he opened our CPU and showed my son exactly what to do. For free. Awesome, right? Seriously, Micro Center is the perfect combination of efficient, trained and willing to help with competitive pricing thrown in as a bonus. I always find what I need - sometimes more than I need - and it is always accompanied by an employee who actually knows what they're talking about and wants to help. That's all I ask for and Micro Center delivers. read more

I give Micro Center 5 stars in their service/repair department. I have been without a job due to Covid. My laptop is my only tool I have to seeking employment. The worse timing my hard drive crashed. I called around to multiple IT/Computer places near my home in far North Dallas. Left multiple messages and emails and not one computer place called me back. My next attempt Best Buy (Geek Squad). Never could get a live person and appointments were made via on line and were booked out 3 - 4 weeks at many locations and once Geek Squad analysis problem another 2 - 4 weeks for laptop to be sent out and repaired . There was a great review on a computer repair shop's website about Micro Center so I called got in within 2 days and my laptop was up and running in 2 days. Thank you Steve for being so polite and understanding the need for my laptop to be analyzed quickly and fixed ASAP due to no job! You were awesome at talking me through the procedures, costs, and what was best for me due to my job and financial situation. Always calling me and updating me on how things were going. Steve you rock! It is great customer service provided people like you that I will share with others. Computer stores need more technicians like Steve to help customers when they are in a crisis with their computer! I got some job interviews lines up and thank you Steve at Micro Center! read more

This store takes me back to the old days before Best Buy became popular. Even though the building is outdated, the electronics are new and well organized. The store was pretty packed too and had some great deals read more

This has become my default for computer related items. Used to be Fry's but this place is cheaper on many things and the staff seems more knowledgeable. The store is also much smaller so there isn't as big a crowd. I recently purchased a laptop and they went to get the store manager. Apparently he wanted to meet anyone that was buying a computer and give them his business card-nice touch. He even walked me up to the front of the store to pick up my purchase. I would have to say my visits here are much quicker and less stressful than visits to Fry's. I would highly recommend you check them out first. read more

My brother and I went here today on a mission for one thing and as we walked through the door and got in the line for build your own computer where we met Adam Akubar. He asked what we were looking for and with our luck they didn't have it. So he asked what my brother was interested in doing and he explained and all Adam did was interrupt & tell him that we don't have that part and didn't offer to show him where the other items he was talking about were located. All he did was try to sell him pre built stuff and talked down to him like he was dumb then he wondered off. Just plain rude. Avoid him like the plague he is not helpful. read more

This microcenter isn't quite up to the quality I'm used to. The ones in Ohio were much better with service. The service center at this location could stand for a new manager truly. While I am somewhat tech savvy, I'm still not the most comfortable with pc parts so I prefer to have someone else who is more qualified deal with it. However, after experiences with the service center here, fairly certain their requirements for employment are a pulse and having owned a computer once before. Have had two computers built by them now, first one had to be taken back as they didnt connect the hard drive appropriately so it wasnt booting. Second computer they didnt install any drivers, parts of the case weren't attached appropriately, here i am now 5 months later, video card seems to be having faulty fans, literally just need them to listen to the pc for bout a minute, and then decide if I should use the warranty on the video card or not, but apparently that requires me leaving the computer for 4 days? Logic i was given is they have 11 custom builds to assemble. Yes this might sound daunting if you know literally nothing about building computers, but when I see 6-8 employees back there... Unless they are completely incompetent those builds can be done in a day and a half with just half the employees dedicated to them and the others working on actual repairs... The store itself is alright. Some employees are helpful. Others seem like lifesize bobbleheads. Best thing for the store is the selection. The service center though is quite slow and relatively terrible. read more

Micro Center is my new favorite tech store! I am in school for Computer Programming and bought my new laptop here. It was an open box (returned and checked by their tech team, passed all required tests to sell, plus it was almost half of it's regular price. I qualified for other discounts for computer related items for purchasing a computer over a certain amount. I love the fact that they regularly send out flyers which contain pretty awesome coupons most of the time. Their prices are competitive, and their store is always well stocked and clean. They are not a huge time suck like Fry's because they are not as large, and they do not sell all the toys and non-related tech stuff. They are a true electronics store. They have a computer kiosk that generates repair slips if you have to use their technical support team. I have bought items to upgrade and build computers from both Fry's and Micro Center, and Micro Center has made suggestions on how to do things cheaper, than up selling. I told the manager how important that was to me, being a student, and he said he knows I'll come back because not only did they help me find what I needed, but made sure it fit my financial needs, as well. I believe that Micro Center has a top rate staff with high-quality products. Their prices are beyond competitive, and their store is always organized. read more

Went in today to get a few computer components - checkout time was around 10 minutes to get to an actual cashier. While waiting in line I decided to search the web on my cell for price comparisons...one item was cheaper here the rest were significantly cheaper at Amazon. Fast forward, I get to the cashier and ask if they price match (the cashier was visibly unhappy I asked ) and the answer I got was "sorta sometimes there's a lot involved with that request and you should speak to a sales associate on the floor and come back" Wasn't about to wait in that mess again so I ask for the Manager and step out of line with my items so the other customers could check out. About 5 mins later she arrives and I ask the same question - she said it depends. She took the 6 items and began to search on Amazon. She found the items but said she'd only Match 1 of the duplicate items I had and not both. The difference here was $28.00 each of the two items. I walked away and left the cart and items. Price matching shouldn't be this difficult but I imagine it's that way on purpose. About a half hour arriving to register, waiting in line, waiting for manager and waiting for a matching decision. Not worth it. 2 stars since it's better than Frys in other regards but I'll be buying online for a Majority of my stuff going forward. read more

Lousy online order / in-store pick up experience: I did an on-line order for a monitor and wireless card for a system build. I received the email stating my items were ready for pick up. I get there and they "couldn't locate" the card I ordered (which they had previously said was ready for pick up) and tried to substitute some low-end piece of crap for it... I caught this before I paid and then they tried to convince me it was a better product. I had done my research and knew they were trying to slime a crappy card onto me. They could have called or emailed and let me know they didn't have the card. I would have researched and selected another one. I was on a tight schedule and didn't have time to screw with this. I left without the wireless card and now have a bad taste for Micro Center. They service their customers the way a bull "services" a cow. With all the alternatives available, I will not spend another dime with Micro Center. read more

Until COVID is over, I won't be back. I ordered an item for pickup. I had to walk thru a mob of people at the front of the store to scan a piece of paper to get a place in line, walk back to my car and then go back thru the mob again to get into the store. Once I picked up my item, I then had to walk past all the registers where the people were not 6 feet apart. Every other store that I've been to since the pandemic has managed to institute curbside where you don't come into contact with mobs of people. read more

The inside is smaller than expected but it's a candy land for complete gamers, or computer geeks hehe. They had neat selections of accessories. Its definetly not a "window shopping" place its more of those you know what you need, find it and get out. Unlike Best Buy or Fry's. I may be back I was looking at their MAC Selection. It was limited but I found cool keyboards read more

I did not like the atmosphere and I was there for 15 minutes looking to buy a new computer and no one asked if they could help me so I left.