I was turned down by other repair stores for my hard drive but Robert and the team was able to fix…read morethe issue within 20 mins! Highly recommend them!

Love this place, we've had so many computers built by these guys and will continue to do business…read morehere. We drive from Plano to get here and the drive is worth it.

I had a great experience here. The staff are very knowledgeable and clearly know what they're doing…read morewhen it comes to computer repairs. My issue was diagnosed quickly and explained to me in a way that was easy to understand, and the repair was done professionally and at a fair price. It's hard to find trustworthy computer repair shops, but this place definitely earned my trust. If you need help with a PC, laptop, or tech issues, I highly recommend stopping by. Great service, honest people, and quality work.

We brought my phone in to see how much it would cost to reconnect a lose wire that was making the…read morephone flash when tipped upside down on occasion. (So mild that we couldn't even replicate the issue when we went in). They said they would run diagnostics and get back to us. They did, and said it would be nearly $700 to repair. We said no thanks, its not that big of an issue. We got the phone back and it is COMPLETELY destroyed. The entire top half of the screen no longer works for touch, and there is a quarter inch wide line of dead pixels across the center of the phone.

They replaced my battery on my M1 Macbook Pro. Took a deposit over the phone to order the…read moreappropriate battery. Once the parts arrived, they did the battery swap in a few hours. Naveed even waited for me a few minutes after the store closed so I could pick up my computer. Friendly and professional.

Great service we purchased three laptops from them. Two of them had a few issues a couple months…read morelater and they repaired them for free very quickly less than 12 hours after I dropped them off.

Josh did a great job at resolving my issue. He showed me how to fix it should it happen again…read more So proud of the response and the in-home customer service.

These guys are a total scam. I brought my laptop to them, because it wouldn't power on. The little…read morelight on the keyboard wouldn't even illuminate, which means that the power from the AC outlet isn't being transmitted to the motherboard. I've worked in IT for 30-years and knew the exact problem with my laptop, before bringing to this company. I just don't have the tools to directly soldier onto the motherboard, which is what this computer needed to be fixed. They kept my laptop for 2 days, before telling me that I needed to pay them $225 for a new battery, but the battery on this laptop works fine and even if the battery was bad, I should still be able to power this laptop on and use it, which I can't. If I followed their diagnosis and allowed them to charge me too much for a battery, then the laptop would have worked long enough for me to pay their $225 bill, but a few hours after the repair, when the charge runs out of the new battery, the laptop would stop working and I'd have to carry it back to this company to ostensibly do another root-cause analysis and charge me too much money again, because they never addressed the root cause of the problem which is that no power is getting to the motherboard to either start the computer or charge the battery. I don't want these people touching my computer, since they know less about the issue than I do. They still required me to pay $53 for a diagnostic fee to get my laptop back, which is ridiculous, because their diagnosis is wrong. They tried to scam me and when I got the computer back, the case is not even fully put back together and there are screws missing from the laptop. I initially refused to pay for a bad diagnosis, but they refused to return my laptop, unless I paid, so I recanted to be able to reclaim my laptop. It doesn't cost me anything to file a civil suit against this company, so they haven't heard the last from me.

First time pc builder here,had a great customer service experience with reception but,charged me…read more200$ for just connecting the small 1 pin on the bottom of the motherboard (I had them flip flopped),no organization of the wires ( I had to do it myself) and apparently didn't correctly connect my fans so now I can't read temps. Had to replace my fans thanks a lot. Wish they had told me this Overall point: Shouldn't have been 200$ for just connecting a single power connecter wire pretty much scammed me.

The service and care at this establishment was superior. Teresa was helpful and personable when I…read morecalled and the same feeling of customer service was evident when I arrived. Teresa explained the process thoroughly of how my computer would be serviced. She was knowledgeable and had a sense of urgency to ensure a quality job would be done in a timely manner. Please support this local establishment who gives back to the community with their expertise in computers. Thank you!

I am technology illiterate and got frustrated in trying to download program files for a particular…read moreapplication. I called their number and Seth said to come in, no appointment necessary, and he would give it a whirl. Seth was amazing, highly knowledgeable and very patient. I highly recommend The Tech Guys for all your computer repairs and technology needs. Their website is very informative and your inquiry is answered quickly.

High recommend the tech guys. Seth did an amazing job on my pc. Had been having issues with games…read morecrashing for months. Eventually I brought it in and they worked on it for days. Finding many small issues with software and corrupt files. Eventually they got it to work and now my pc is working just like when it was new. Very satisfied with their service 10/10.

Gordon of Smart Hands is an Absolute Wiz! He's bailed me out…read moreat a moment's notice on more than one occasion! The Guy is Knowledgeable, Thorough, Honest and Fast! With repairs often finished in a matter of hours. Plus, his prices can't be beat! I bring all of my business to Gordon and he's yet to disappoint! Highly Recommended!

I hired this technician to replace the hard drive in my grandparents' computer. He also said it…read moreneeded a new fan due to noise, which we agreed to. He told us the repair would take 3-4 days, but it ended up dragging on for weeks with multiple delays. Eventually, he shipped the computer back to me without my permission, and it arrived with the stand broken and the fan still unfixed. He said he would come fix it once the new fan came in, but after waiting over a month with no resolution, I finally gave up and ordered the fan and a new stand myself and had someone else complete the repairs. The whole process was unnecessarily drawn out, and I ended up having to spend more time and money to get things done right. I would not recommend.