The family and I dropped by at this McDonald's while visiting St. Augustine and had a good experience overall. The restaurant was clean, the staff were friendly, and our order came out quickly despite it being fairly busy. Double Cheese was on point for the win read more

Our fires were the wrong size, as well as not salted. The employees were slacking off. Wouldn't recommend.

Eating fast food like MikeyD's is no longer an option. I would rather go hungry for the day. Nuggets where like chewing on bricks, hamburger looked like a 2 year old slapped together, fries where cold and soggy. The soda was the only really enjoyable thing I enjoyed. The employees walked around on their cell phones, didn't know about local flavor deals, and couldn't really care what was going on. Walked into the men's room and an employee was changing right in the middle of the floor. Hello common sense to maybe use the stall? Management should be ashamed and embarrassed how this establishment works. Y'all want $15 an hour??? Not even close. Pure frustration. However my friend and I did a good deed in the Parking lot and changed a flat tire out for a young lady and her friend. read more

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This has been the worst experience I've ever had at a McDonald's. The manager was very unprofessional and messed with my food with no gloves on after that I picked up the bag in the burger dropped outside of the bag and she would not get another burger. After I asked very nicely when she saw me drop it outside the bag. I would not recommend come here. Worst experience I've ever had zero out of 10 review. read more

The food was great! The service provided by the drive thru personnel was wonderful and I honestly believe that she should be working at a higher end establishment. I didn't take any photos of our food but it was great quality fast food. read more

saw them doing weird stuff to my food in the kitchen. then my paid for food was dropped on the ground and i didn't get another one

Fast service, good price. Appreciate that they had cooks to make the food we wanted unlike the location 10 minutes from here. read more

McDonald's - a table full of food and drinks - Fast Food Near Me - St. Augustine, Florida

I give so much credit to the staff that were working Saturday March 11th night around 10pm. I believe it was only 2 people there and I felt so guilty and awful that they were set up to fail with such a busy drive thru and barely any staff. We just ordered to ice cream desserts through the drive thru but my heart went out to them! Please pay them more or give them more staff! I know times are tough with getting employees to work and stay.. but they shouldn't be open 24/7 if the staff they do have are not set up for success read more

It was horrible. I finally walked out after standing at the register for 1/2 hour. What a joke. I went to Taco Bell up the street. I finally ate. Now I feel much better... ... zzz ccc bbb nnn mmm read more

If I could leave 0 stars I would! They are slow! They only take orders from one lane, without closi g the other lane so you just sit there and wait for someone to answer that lane! read more

The app wasn't working so I had to go in the store in the rain and the 25% coupon doesn't work in store so the employee said I had to use the 20% instead cause there was nothing could be done if the app didn't work. Got the shareable 20 piece nugget and two medium fries which is always a great value and a good amount of food.When you add the 25% off makes it worth it every time. The dining area and the bathrooms were clean as well. read more

Amazing staff super helpful. Food came out extremely fast and the establishment was extremely clean! read more

McDonald's - Big Breakfast - Fast Food Near Me - St. Augustine, Florida

This is the best McDonald's I. The area. The lady that works I. The morning is fast and very friendly. It always surprises me. Great service, thank you read more

When the state tells you servers you need to wear a Mask then wear it properly. Not around your chin. Breakfast was good but order was wrong. I ordered a sausage egg McMuffin and I drive off. I get on to I-95 and find out that I've got a McGriddle. Come on... pay attention people. read more

They genuinely just take way too long to serve the food. I was in line for 20 minutes today

One of the cleanest and well managed Mc Donald's we stopped in our round trip from FL to HHI (SC). Bathrooms clean and well stocked. People working behind register and kitchen are very nice and they serve cappuccinos (very well made) that many others Mc Donald's are "currently not available" So if you have a good experience I encourage you to leave a nice review because we almost didn't stop there after reading the bad reviews. read more

Only place open 24 hours but better off starving. Been stuck in line with cars in front of me and behind me so I can't get out of line or I would've already like several people in large trucks did. Only accepting cash which of course you don't know until it's too late...horribly rude punk kids working or something like it...not sure just hard to tell with the immaturity level. Thanks for the cold food. McDonald's corporation if you're actually paying attention to your franchisees not sure if corporate or not do your self a favor and get rid of this manager as no one on their right mind would allow them to run their business into the ground read more

While waiting for my order at McDonald's located at I 95 and State Road 16 exit to Saint Augustine Florida I noticed a giant roach crawling on the floor. I had to kill this Roach. I do not plan on returning to this location. This is a giant roach probably an inch and a half long. read more

McDonald's - a bug crawling on the floor - Fast Food Near Me - St. Augustine, Florida

Last night my husband and I went through the drive-thru and I ordered 2 burritos. I'm pregnant and this is was I was craving all day. We got home, I opened up the bag, got my burritos out, and they were so hard they crunched like a cracker. Most of the cheese was on the outside of the burrito. I was so heartbroken I cried. Dramatic I know, but when your pregnant and craving one specific thing all day, only to receive something my dog turned his nose to...it's horrible!! Do they even check what they send out to their customers??? read more

McDonald's - a half eaten burrito on a piece of paper - Fast Food Near Me - St. Augustine, Florida

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Terribly slow drive thru service and the staff wasn't that friendly. I was traveling back to south Florida and looking for something to eat that I could get off and back on the road quickly. I chose McDonald's because of their generally consistent service but this one let me down. It was one of the busiest travel days of the year so I had already set my expectation to be a little more patient. I pulled into the drive thru and it was one of those 2 lane ones. I waited as I heard them talking to the other lane. Someone came on the speaker and said "be right with you". Once the other lane finished and pulled ahead I assumed I'd be next. I waited, and waited but nothing. Minutes seem like an eternity when you're waiting in a drive thru. Now another car pulls into the other lane and their order was taken 1st, Grrr... I finally made it to the cashier window and she repeated my order to make sure it was correct. I replied that it had been so long I couldn't remember what I ordered. She didn't seem to appreciate my humor. Next I pulled ahead to get my food and was handed a bag, no greeting other than "here ya go". Thankfully there's plenty of other food options nearby so I won't have to experience that again. Maybe if the 3 workers standing outside the front door smoking would get back to work things would run smoother. Maybe if the guy outside the back door standing by the stack of buns would stop playing on his phone and get back to work things would run smoother. As I'm finishing my review, I see nothing but other bad reviews from other customers.... read more

(9/29/2018) was on a road trip heading north up I-95. This McDonald's is a little further down than we usually go for a pit stop, it's down by the outlets on Rt. 16 and we had to make a U-turn (if you were northbound). There was a gas station nearby that shared a driveway, so, easy to get to. Not a good pit stop if you have dogs that need a potty break, no good grassy areas, mostly just medians and strips. Food was pretty quick and hot, and accurate. read more

McDonald's - Sausage and Cheese Biscuit - Fast Food Near Me - St. Augustine, Florida

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had a order through app. 8 double cheeseburgers meat cheese and pickles only. the 1st time there was not cheese. we took order back in to be corrected.. the cheese was just thrown on top. everything was just thrown on plate I went back in and asked for corp number and name of manager. i didnt receive neither. i go to mcdonalds 1 or 2 times a week and dont have this problem. the ladies was rude. i will never go to this mcdonalds again read more

Sat at the drive through for 10 minutes after the girl said over the speaker it would be a few minutes due to shift change. Huge line behind, no service, lights out, girl at drive through window doing nothing. What in the world! Is anyone working anymore because I have to work and this should NEVER be allowed in the service industry. Awful management! read more

My sweat tea was great, which isn't always an easy thing to find. I also enjoyed my breakfast sandwich. Of course, it's standard McDonald's fare, so you know the drill. The other member of my party enjoyed their burger, but their fries were cold. The restaurant was relatively new and seemed clean throughout. I'd say service speed was medium, not the fastest not slowest I've experienced. Used the touch screen booths to order, which went rather smoothly. read more

If I could give zero stars, I would. I waited in line for 10 minutes at the speaker before the employee told me "you can order now." I tried ordering off the regular menu which she replied with "it's breakfast". I begin ordering and she interrupts me to tell me she didn't have a pen to write down my order, which by the way was three items. Firstly, why do you need a pen to remember three items? Secondly, why do you need a pen when you're using a POS system? So I wait for her to grab a pen that she shouldn't need and it's several more minutes. She finally comes back and tells me I need to move to the second window to order. At this point, I pull around and realize there's another car at the window that has to have been there at least as long as I have. They pass money through their window (which means they sat there for 15 minutes at least without these incompetent women accepting their payment). I'm now at the point where I want to leave but I can not even pull away from the drive thru because I'm stuck behind this other car. The car in front of me pulls away and I pull up to the window. There's no one there to greet me. I can see two female employees inside talking to each other. No one bothers to greet me. I honk my horn to get someone's attention and she opens the window and says "Cash Only". At this point, I'm completely appalled and tell them "I'm good." I will not be back here. The service was unacceptable and I wish I had been able to catch either of their names. Completely ridiculous. read more

Every morning that I have made the mistake of stopping at this MCdonalds in my daily commute from Daytona Beach to Jacksonville, their credit card/debit system is down. They can post signs that they are out of coffee stuff on the menu board, but never anything about their debit/credit system being down. People get stuck in the drive through, can not get food and still have to wait to leave. If you don't have cash in you, eat somewhere that has modern up to date system! read more

Says open 24/7. Came here at 1am cause I was hungry and it was closed. Apple Maps said it closed at 12. Is this McDonald's a lie or a scam??? read more

Stopped in recently for a quick breakfast before starting a road trip, and thankfully the renovations were complete. This McDonald's used to be the ugly brown with a huge play area, but it's now a sleek, modern place with double drive-thru for those on the go. Employees were friendly, service was quick, order was correct, and the food was tasty. Granted, it's the same Mickey D's you get everywhere, but at least my Egg McMuffin hadn't been sitting under a heat lamp for hours. Pretty good experience here- I rarely eat McDonald's, but if you got the hankering for a Big Mac, this is a great store to do it. read more

This McDonald's is by far best on in St.Aug. Always very quick getting food. And it's also not a sloppy mess like most McDonald's (meaning not to much sauce etc) read more

DON'T STOP HERE. Just got a cold quarter pounder. I'd complain but because both window servers had their masks half off (one covering her mounts, the other underneath her chin) I don't want to risk it. read more

Waited literally 57 MINUTES at 10:30PM for tenders & a quarter pounder. Ended up getting cold fries. If I could give no stars I would. Worst McDonald's in the country!!!!!!!! DO NOT GO! 0/10. read more

Worlds slowest drive thru. Sitting in line 30 mins , stopped again. Not fast food. Skip this one if you want to use a drive thru

Two drive thoughts but they do not know who put which order in. Had to redo everything at the casher. This is making it on its location (next to I95) read more

The worst mcDonalds I have ever been to. I live in Jupiter Florida and the mcDonalds there is fabulous, I am not kidding when I tell you I felt like I was in the Twilights zone. They weren't even busy and all I ordered was 6 piece chicken nugget and small French fry and it took 25 minutes and they burned the fries. The place was dirty and to top it all off they were not friendly. I would give it 0 stars if I could. read more

Currently renovating and getting to the counter is confusion if there is more than one person in front of you.

Over an hour stuck in the drive thru for two burgers and fries. I understand it's McDonald's but over an hour in the drive thru with no way to even drive away was just really confusing. read more

Today my order was messed up. Tan was on her game. She corrected the error and was polite. I gave the rating of a 4 because of Tan, not for the food. Btw. Her manager was talking down to her in front of us. She remained calm and professional. Shame on that manger for raising her voice and talking down to her. Tan did the right thing by correcting the order and keeping the line moving. Thank you! read more

WARNING: VERY SHORT STAFFED AFTER MIDNIGHT! WAITED 30 MINS IN LINE! Girl was crying when I got to window, so apparently everyone else was yelling at her! Talked to manager and she said that's how it is after midnight, 4 staff total. Crying girl at window said she had told management about the problem, "in one ear, out the other" she said. read more

i'm never going there again at night, i waited in line for 30 minutes for a god damn double cheeseburger and went through a mid life crisis in the process, i would rather scavenge through the dumpster then eat there again and only one patty came with my double cheeseburger read more

ONE HOUR stuck in the drive thru line for a Mc Cafe. Lady who was taking orders was rude and to top it all off the way the drive thru was set up we couldn't even get out. Never. Again. Better yet, left such a bad taste in my mouth I'll never go to another Mc Donald's again. read more