Chick-fil-A

4159

615

13205

1 year ago

Came to this location on a whim because it was hungry. Luckily it wasn't crowded and no one was really in the drive thru, which made me happy. The young gentleman who took my order was kind. He repeated my order back to me, I paid, and was on my way to pick up. Pickup seemed to take a bit of time, not sure if they had to make fresh fries or just had an influx of orders. Everyone I came in contact with was pleasant and nice. The fries were hot, the sandwich was deliciously is, and the died come was crisp. read more

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Cat C.

0

11

0

10 months ago

Disappointed with the curbside experience. I ordered through the app, and when I arrived there was no spots available. On the app it gives you an option to select "no spots available" and put down your make and model of car. I parked the closest option to one of the designated spots. When the worker came up she stated, "Curbside parking in behind you." and I responded with I'm aware there were just no spots, as you can see, but I parked as close as I could. She said "I'm telling you for next time as it was hard to find your car." I did not appreciate the attitude from the worker. I did my best with my options and my car was the only one of this make and model. Service was slow and I will not be using curbside from this location again. read more

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Miriam K.

Elite 25

86

271

401

4 years ago

Come here often as this is the closest location to me and that's still far. Now, there are those who absolutely love chick fila and those that could care less, I am on the LOVE affair group, love the chicken and basically everything on the menu (no judgement). Prompt service in the store and out on the driveway, this specific location seems to be more popular for the drive thru area. Staff is always friendly and helpful and surprisingly I always get my order right here. Highly recommend this location. read more

Chick-fil-A - Drive thru for the win - Fast Food Near Me - Jacksonville, Florida

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Jerry H.

Elite 26 All-Star

66

491

1821

4 years ago

Out on the town, we stop by Chic A Fila. We both got the chicken sandwich combo, one grilled and the other fried. I tasted the new autumn shake with sickerdoodle. The autumn was frosty and delicious. My fist shake was accidently dropped on the floor by the server. It was well worth the wait. Order taker was not as friendly but the service and food were amazing! read more

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Micah G.

0

2

0

1 year ago

JUST came back from this chic fil a. I ordered a number 8, grilled nugget meal with Polynesian and chic fil a sauce. It was my fault for not checking the bag. However, I got no chic fil a sauce, hair and blue cotton looking pieces of fabric were in my fries, and the nuggets were fried. Never been so disappointed in chic fil a. Threw the whole meal away. read more

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Kelly M.

22

348

916

3 years ago

I didn't really like this location in the mall. I ordered a basic sandwich around 8pm on a Wednesday night and the chicken just did not taste fresh. read more

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Crystal O.

Elite 26 All-Star

837

2762

61076

7 years ago

My love love relationship with Chick-fil-a continues. The only fast food chain that has a firm grip on training their staff to smile and be pleasant while working. I like to believe they might actually enjoy working there. Funny how just being nice and smiling to a customer can mean less complaints and happier guests! And the food- never any problems, hot, fresh meals every single time! Always happy to patronage a Chick-fil-a! read more

Chick-fil-A - Lunch from yesterday - Fast Food Near Me - Jacksonville, Florida

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Amy S.

1188

1971

20733

11 years ago

This is the Chick Fil A located inside The Avenues Mall at the food court. Therefore, there is most certainly no drive-thru. Some must be confusing this with the Chick Fil A located outside the mall in front of Best Buy because the address is very similar and when you do a search on Yelp it looks as if the two are sitting on top of each other.... so I can understanding the confusion. Sometimes the line here does get long, but they move quickly. Other times, there's no wait to place your order. Just depends on how busy the mall is. You'll get your food fast and it's always piping hot. Friendly employees. Plenty of seating in the food court area. read more

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Melanie W.

24

100

485

6 years ago

Have to say they were in pink this morning! The chicken was nice and fresh and hit! The biscuit wasn't hard... and the lemonade was on point! Great job today! read more

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Angela W.

3

88

18

5 years ago

It's chicken. Delicious, delicious chicken. This location has service down pat. I always order through the app and just pick it up through the line. No matter what, it doesn't take more than 5-10 min during a busy time. If any of the Chick-fil-A team is reading this, please PLEASE take your knowledge to the DMV. I'm tired of hours in line and the inability to schedule an appointment because they are so backed up. read more

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William O.

0

8

2

4 years ago

Got stuck in the drive through for 20 minutes after receiving my order. This restaurant is using traffic cones to create 2 parallel lanes all the way through the pickup window. My food order was delivered quickly, but despite being in the outside lane I could not get out. A couple cars in front of me took an amazing amount of time to receive their orders (or get them correct), and where most other drive throughs would ask big orders/problem orders to pull up or to the side, this place just let them sit and block everyone in. Our orders were delivered quickly by employees walking the orders down the wait line, but then myself and many others were stuck for 20 minutes while our food got cold. I called the CFA Cares number twice and still nobody has got back to me. That was 11 days ago. Such a terrible experience for what I thought was a great chain. read more

Chick-fil-A - photo showing traffic lane trap and also to show the time on my dashboard which can be compared to the time on my receipt. - Fast Food Near Me - Jacksonville, Florida

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Kristin B.

1

30

8

5 years ago

They tried...but all of our fries tasted old. The bun on my sandwich was clearly expired. It completely fell apart when I ate my sandwich. Order was wrong, no straws...but they had service with a smile. read more

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Pete C.

3

14

0

5 years ago

Horrible experience. No social distancing. We could barely communicate with the team member. Order was wrong. Order was prepared poorly. Lots of coaching opportunities at this location. read more

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Pamela M.

0

6

5

4 years ago

Every time I get a large fry, they fill half of it with napkins and sauces instead of fries. read more

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Jessica A.

336

3

0

5 years ago

People go to chick fil a because of the amazing service. Well I was ordering our meal and the lady was arguing me about a sandwich. I said can I please have the spicy chicken sandwich without pickles and she said that doesn't have pickles on it anyway and I said it does and please don't add them. She then was like nope what else would you like? My husband and I laughed about it on the way home because the picture clearly shows it with pickles on it and we order this sandwich every time! Then we realized she had ordered us medium fries instead of the large we ordered. And she was talking so fast I couldn't even understand her when giving me salad dressing options so I chose the only one I could understand. I get it was a busy time but jeez I was just trying to order our dinner. Horrible experience! I'll definitely be going to another chick fil a restaurant next time. read more

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Cat R.

530

598

1279

11 years ago

Customer Service is everything, and even sometimes makes the meal. That is FACT. Yesterday my fiancee and I went to the Avenues Mall just a little after it had opened and we decided to have brunch here. A lot of people decided to have brunch here too, so we had to wait about 5-10min for our order (I got the Spicy Chicken Sandwich and Nick got the Original Chicken Sandwich meal - no pickles, add the American cheese, please). Our cashier LaKeisha was SUPER awesome, so awesome in fact, that I did not care we were waiting in like for 5ish+ minutes after we met her (you don't think that's a long time, but for fast food it's a long time to be standing there). During our order, we got into talking to her about our sauce addiction. She mentioned something about Chick-Fil-A sauce, which I've never had, so we asked her to toss that onto our order as well. When our order came out, there was SO MUCH SAUCE ON THE TRY. She gave us the Honey Mustard and Barbeque sauce Nick asked for, as well well as Chick -Fil-A sauce and Honey Roasted Barbeque sauce *drools*. SO DELICIOUS. Chick-Fil-A sauce is definitely our new favorite, though we did love the Honey Roasted Barbeque as well (you can definitely add this to your chicken sandwich). I added the Chick-Fil-A sauce to my Spicy Chicken Sandwich and it was amazing!!!!!!! Anyways, what make this trip so special to me is seldom do you find Customer Service Reps in the food industry who take initiative in just doing little things for you just because they remember you saying something. So thank you LaKeisha, you have been added to my list of people I remember giving me excellent customer service. read more

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Deirdre H.

Elite 20

430

216

2597

6 years ago

Is there any greater mall food? Yeah you got your Asian and your pizza and your subs but the greatest of them all is chick fil a. Think about it. How many food places in the mall are able to be successful outside of the mall?? The chick fil a of the worlds are just different. Now... if we can get Popeyes next to them in the mall... read more

Helpful 3

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Dana R.

32

29

4

3 years ago

Second time to come to this location and order a salad and told they're out of salads

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Vierge U.

88

63

23

8 years ago

This is the Chick-fil-A that I always go to. The food is always fresh and hot. I decided to order a Cobb salad to switch it up a little bit; and course course they forgot to give me the dressing for my salad. read more

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Madison M.

1

2

0

5 years ago

I love chick-fil-a but last time i was at this location i got the worst food poisoning i have ever experiencedand then i decide to give them another chance and my order is all wrong i'm just annoyed definitely won't go to this location again read more

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kim c.

0

28

0

7 years ago

Food IS NOT Chic fil A quality...more like McDonalds WORST Chic fil A ever been too read more

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Scarlette P.

Elite 16

159

116

145

10 years ago

I usually eat here when I come to the mall. Service is pretty quick and the employees are always polite and say my pleasure.there isn't much to comment on since you eat in the food court. I got my order exactly the way I asked and wasn't missing anything. I Even got a little bag just for condiments. The Frys were hot and tasty! Be back next time I'm at the mall. read more

Chick-fil-A - Frosted lemonade - Fast Food Near Me - Jacksonville, Florida

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Jeff T.

6

663

110

8 years ago

Five Star Service - Five Star Atmosphere - Five Star Speed - Five Star Fast Food - Amazing drive thru service with face to face service - fast! read more

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Tiara L.

52

183

270

11 years ago

I go to this location all the time! It's always so fresh and so quick. The staff is always so sweet. One of my favorite locations by far

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Lizzy R.

0

3

0

8 years ago

The lines are always long but the food is great. They try to rush to get you out the drive through and sometimes mess up the orders. When I ask for sauce they don't give me what I ask for but the food is amazing. Definitely going back! read more

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Madyson B.

26

5

0

7 years ago

I went to go get breakfast this morning 15 minutes before breakfast ends. I ordered chicken minis and they said they already stopped selling breakfast 15 minutes before they should have. You have to be kidding me! read more

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Rahshonda K.

Elite 11

191

646

55

17 years ago

I dont know if it was because I was hungury as hell but those were some good big ass chicken fingers.

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Buck T.

0

1

0

7 years ago

This restaurant(or fast food place) whatever you want to call it, is my go to place after a long day of schools, work, or a movie. I your a chicken and waffle fry lover like me, you'll love this Chick-Fil-A. The cashiers at this location were really wonderful, and when I asked for a refill I got it in a matter of seconds. 5/5 stars, because wonderful food and wonderful service to top it! read more

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Judith L.

Elite 16

215

487

94

14 years ago

Long lines at lunch time, both inside and in the drive thru. But there were a lot of people working and things moved quickly. A manager was walking around checking in on people and wiping off tables between table transitions. read more

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Michael J.

0

6

0

8 years ago

Aways tries to deliver quality food, great employees, give the people running this place a medal cause it must be difficult running this place at such high levels of service read more

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Jennifer B.

5

2

11 years ago

Great customer service which is rare to find at a mall food court. We came right as they started serving lunch and scored a few freebies left over from the breakfast rush! I got the spicy chicken sand which and it was kicky enough for me when paired with some honey roasted BBQ sauce. Kids traded in their toy for ice cream which is always a plus for us as we enter the tween age bracket now read more

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Sandy R.

145

12

0

11 years ago

I'm pretty sure this is the worst chickfila I've ever visited. They are rude, and slow. Their counters are filthy. I had to wait for my food 20 minutes. 20 MINUTES! I should have just gone to a damn restaurant. read more

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More info about Chick-fil-A

10300 Southside Blvd
Ste 310
Jacksonville, FL 32256
Southside
Directions
(904) 363-1144
Call Now
Visit Website
https://www.chick-fil-a.com

Full menu

Hours

What time does Chick-fil-A open?

Chick-fil-A opens at 10:00 AM on Monday, Tuesday, Wednesday, Thursday, Friday and Saturday.

What time does Chick-fil-A close?

Chick-fil-A closes at 8:00 PM on Monday, Tuesday, Wednesday and Thursday.Chick-fil-A closes at 9:00 PM on Friday and Saturday.Chick-fil-A is closed on Sunday.

Mon-Thu 10:00 AM - 8:00 PMFri-Sat 10:00 AM - 9:00 PMSun Closed

Payment methods

Does Chick-fil-A take credit cards?

Yes, Chick-fil-A takes credit cards.

Food & Alcohol

Does Chick-fil-A have catering options?

Yes, Chick-fil-A does have catering options.

Does Chick-fil-A have a drive thru?

Yes, Chick-fil-A has a drive thru.

Does Chick-fil-A serve alcohol?

No, Chick-fil-A does not serve alcohol.

Indoor Amenities

Does Chick-fil-A have TVs?

Yes, Chick-fil-A has TVs.

Outdoor Amenities

Does Chick-fil-A have bike parking?

Yes, Chick-fil-A has bike parking.

Does Chick-fil-A have outdoor seating?

No, Chick-fil-A does not have outdoor seating options.

Does Chick-fil-A have parking?

Yes, Chick-fil-A has parking options. Private Lot Parking

Other Amenities

Does Chick-fil-A have free WiFi?

Yes, Chick-fil-A has free WiFi.

From the Business

Specialties

Welcome to your Jacksonville Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It's our pleasure to serve you.

History

Established in 1946.

Chick-fil-A, Inc. is a family-owned business known for its customer service, clever cow advertising and delicious food. Founded in the early 1960s by the late S. Truett Cathy, the company has grown from humble beginnings. Credited with inventing the boneless chicken breast sandwich, Cathy first served his now famous Chick-fil-A® Chicken Sandwich inside his original 1946 diner, the Dwarf Grill. Today, the family business has expanded to partner with other families, who throughout communities in 48 states and Washington, D.C. own and operate 3,000 Chick-fil-A® restaurants. While the Chick-fil-A® Chicken Sandwich remains a menu staple, Chick-fil-A® also serves a variety of menu items that include Chick-fil-A Waffle Potato Fries®, salads, wraps and hand-spun milkshakes and Icedream®.

More Info

Special Hours

Review Highlights - Chick-fil-A

“Yesterday my fiancee and I went to the Avenues Mall just a little after it had opened and we decided to have brunch here.”

Mentioned in 2 reviews

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4.0(52 reviews)

3.0 mi•Southside

I absolutely love Toasted Yolk Cafe. I've been back at least six times since it opened, and it's…read morebecome one of my go-to weekend brunch spots--whether it's with the girls or a brunch date with my husband. I'm obsessed with all the Eggs Benedict (Arnold) options, especially the West Coast Arnold. Everything is consistently delicious, and the Cajun ranch sauce is absolutely to die for. It's the kind of place you keep coming back to because you know you'll leave happy every time.

Husband absolutely loved his fried chicken Benedict. The chicken was crispy and flavorful, the…read moregravy was good, the eggs were perfect. My brisket scramble was just ok. About half was left on the table. The biscuit is dry but is great with gravy. The cheesy grits were great while they were hot. We also tried a mimosa and a spiked cold brew. I couldn't tell there was vodka in the cold brew, so it could have just been coffee, but it was good. We liked that there are options for the mimosa juice. Husband got pineapple for one and apple for the other and loved them. The service was kind of slow but not horrible. We went on. Sunday morning and there were a ton of jags fans getting fueled up before the game. Music was light and fun.