This place was one of the biggest disappointments I have ever experienced. My husband, mom, dad, and I all went to celebrate something completely wonderful happening in my family. We had been wanting to try this place out since we moved to Bluffton 2 years ago and finally thought this was the opportunity. We had a reservation at 7 and arrived at 6:45 to a completely packed restaurant (which was to be expected, we knew the place was always busy). We didn't get seated until 7:15 which was a bit frustrating but, we figured it would be well worth the wait.
When we were finally seated, we were put at a corner table which was a maze to get to (definitely not wheelchair/handicapped accessable for those who need to know). After being seated, our waitress was fairly quick to ask for our drink order... HOLD UP... FORGOT A HUGE DETAIL!! The place REEKED of mothballs, it was so off putting and unbelieveably overwhelming. Our drinks took a few minutes to get to us (nothing too difficult, an Old Fashioned, a VO and water, a glass of red wine, and an unsweet tea), so we quickly put in our appetizer order upon our servers return.
Our appetizers came out after about 15 mins. At this time, we still hadn't placed our order as the server had not been back to take it. The runners delivered our apps and went on their way. We placed our menus on the floor as they are huge and the tables are small so we had no where to put them besides the that. Ate our apps and waited, and waited, and then waited more for our order to be taken.
Finally, the server came back to take our orders. She was very good with recommendations and describing the meals. We were all pumped to get our food as the appetizers were pretty good so we could only imagine how great the food would be...yeah...no...
When our food came out, I had ordered a special, it was grouper stuffed with crab, my mom ordered the stuffed shrimp, my dad ordered a seafood pasta pomodoro, and my husband ordered the crispy seafood platter. I'll start with my husbands meal. He stated it was good, but it was like any fried seafood platter you ordered, he stated he could have gotten something similar from Red Lobster. My mom said the stuffed shrimp were "ok" but nothing spectacular and again, nothing she couldn't have ordered from a chain restaurant. My dad said his pasta was pretty good, but he also felt there was absolutely nothing special about it. Now my "special"... When the meal came out, I cut into the fish... completely raw. The server was still standing near our table so I flagged her down, asked her if the fish should be this raw to which she responded "no, let me take that back". There was nothing for me to munch on while waiting as we were never brought out bread like every other table around us.
After about 5-10 minutes, my meal came back out (it was actually pretty quick so I'm thinking they had to steal it from someone else's order as they could not have prepped it that quickly). The special itself was "meh".. there was absolutely nothing special about it. It was bland and definitely something I could have purchased at any sub-par restaurant. So disappointing. To top it off, neither the manager or the chef came out to apologize for the raw fish and or delay in my meal. The special (along with my mom's meal) came with vegetables and potatoes. The potatoes were so watered down and bland, my mom and I both took a bite to try them and decided they were not worth eating. The vegetables, I'm not sure they were even cooked. The broccoli was raw, the squash was cold... and again, they were bland as all get out.
When the meal was over, since we were celebrating, we wanted to end the meal with a dessert. I had a strawberries flambe, my mom had creme brulee and my dad had a brownie sundae. I have NEVER in my life seen my dad NOT finish a dessert. He did not finish his sundae, he stated it was ok, but nothing great. My strawberry dessert was really good, except for the crispy bowl they put it in. It was so hard you could chip a tooth on it. It would have been 800 times better if it had shortcake in it to soak up some of the juices, they should really consider it as I think it would be a top seller.
Once we finished dessert, the bill came out... it was about $250 for the four of us without tip. The pricing for the food offered is ridiculous. We could have easily gone to another seafood restaurant and had a beyond anything we could imagine, enjoyable meal... but no, we were at May River Grill, eating what we hoped wold be amazing and worth our celebration and it just wasn't. We left disappointed, we had waited 2 years to try this and, well, it's not worth the wait, it's not worth the money, and it's just not worth the hype.
To finish up, a manager or chef never came out to apologize for the raw fish, our bill was not credited for the meal, we were offered no compensation in the form of a dessert or any thing else, and the food was subpar and nothing special... so disappointing. read more