Marshalls

I love Zara! They have some of the nicest things for both kids and adults, and the quality is great…read moretoo. But charging 10 cents for a paper bag after I just spent $$$ here is nonsense. Yes, I know--it's ONLY 10 cents, chump change. But after purchasing merchandise from your store, I feel like a bag for my items should be included. They never used to charge for bags, so why start now? It's not even about the 10 cents, it's the principle. I'm sure it's about complying with the CA single bag use but that's for plastic. Zara uses paper. This is exactly why I stick to online shopping.

Went to this Zara store at the UTC Westfield mall. It's convenient location if you want to visit…read moremultiple brands. It has a good selection for women, kids, and men's clothing. Good prices although sometimes the quality isn't great. Service is hit or miss and some employees are indeed dismissive as other reviews mention.

Must be giving away free shopping bags lol

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You can't shop here because everything is on the floor and beyond disorganized.

Aritzia

2.7(75 reviews)

1.3 mi•University City

Updating my review for this location. Shopped for some shorts, they didn't have my size in store so…read morethe sales associate Mckenzie assisted me by looking for my size, style and color online and as I checked out at the register, we were good to go. Prices are still insane for this store but it is what it is. Great quality so makes sense. Customer service was excellent this time around. Aritzia in general needs to carry large sizes though.

I had such a wonderful experience shopping here last night. I was looking for some work trousers…read moreand one of the male employees was super helpful. I wish I got his name but he was so personable and loved his fashion. He even recommended me some extra pieces that would go well with my trousers. I fell in love with one of the shirts he recommended me. The fitting room situation is a bit different as I would prefer I private mirror inside the room but the staff always gives great advice and I even found another trouser someone else was wearing. The prices are definitely on the pricey side but they are high quality and forever pieces.

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gorjana

4.2(54 reviews)

GORJANA @ UTC LA JOLLA…read more Parking is available for free for 2 hours in their lots! Located right by Nordstrom. Been eyeing for some gorjana jewelry for the longest time as my best friend has a couple from their collections and it's been lasting her for years! Shoutout to AnnieLu for helping me out style, and finding jewelry to put on. I really enjoyed my experience in the store, I have never really stacked or style, so getting advice from her was really helpful. I ended up getting a necklace (knot) and another necklace to style on top, with matching earrings. I was really eyeing on their fine jewelry especially the cross necklace, but it was way too tiny for my liking! Hoping they come out with chunkier ones. My total was about $200, not bad for high quality jewelry! Only odd thing is that they don't have a checkout station, you just pay whenever and whatever in the store through a small device. Overall great value and selection!

Good to.have them in the village, hope they will stay and will continue to improve. Staff is…read morepleasant.

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Westfield UTC

3.4(927 reviews)

1.2 mi•University City

Established in 1977

Luxury

If you filter to negative reviews you'll see that almost every one mentions parking costs. If you…read morecan ignore that or if you're lucky enough to live within trolley/walking distance (as my brother who I'm visiting is) it's a really phenomenal mall. There's a great range of both high-end (Hermes, Chanel, Tiffany, Carolina Herrera, etc) and affordable (Uniqlo, H&M) shopping along with both expensive and fast-casual dining. I love going to Marugame Udon for lunch and grabbing a quick bite, or Haidilao for hot pot if I want something a little nicer. There's also a VERY popular Din Tai Fung here. In addition, there's a food court with some fast food options, a Shake Shack, etc. It's a beautifully maintained and designed outdoor mall with plenty of space to sit and lots of kiosks where you can get coffee or small treats. Overall it's a phenomenal mall (maybe I'm biased because I haven't had to deal with parking though) and I'll definitely return.

It's a nice mall, but sometimes it takes awhile to find parking and to get out of the parking lot…read more Note that the 2 hours free parking got cut down to only 1 hour free, and the time is counted from when you enter to when you get to the gated exits. I used to come here often to walk around and browse, but with the new limitations, I'm not visiting unless I have to.

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City Kicks

2.1(7 reviews)

Beware of these scammers and their deceitful practices…read more They make money by selling defective products with rips/holes, then won't return or exchange them. Be sure to check everything you buy even you if they bring it out wrapped in plastic, or better yet just avoid altogether.

Place is very hidden behind a pretzel stand prices are really outrageous trying to be like a wanna…read morebe Flight Club or Sole Kicks shoe selection is mediocre and basic. Selling fake basketball jerseys too

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TravisMathew

3.3(21 reviews)

Their rating is expected. I had a fabulous male rep that assisted me but there was an odd brunette…read morefemale that circled me as I shopped and I caught her peering into my shopping bags, namely my BYLT bag after shopping next door. Later I was asked if it was my bag. She contended that someone said they left their bag at their store. Needless to say she saw me walking into the store with it so I didn't it. If you're a person of color, including Asian, expect to be watched as you shop. I was really turned off and ended up buying just a polo. I wanted to buy more but felt really uncomfortable. Steer clear.

Terrible customer service from the short male with glasses and black hair. Other counterpart seemed…read morefine and allowed customers to shop. However, repeatedly approaching a guest to make them feel uncomfortable enough that they can't shop will cost you more and more sales. Like today. Just wanted to exchange a size and look at the new items. Instead, I returned the item completely and didn't buy anything. You know who you are and what you did. V can

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Suitsupply

4.3(89 reviews)

The best experience I've ever had. Our stylist, Ricky (Ricardo) was super patient with my fiancé…read more Ricky was friendly & knowledgeable about the different fabrics and patterns. He made my fiancés "dream tux" come to life! The entire process was smooth and stress free. My fiance got a custom tux for the wedding and we were able to go and pick it up A WEEK LATER! Talk about a good turn around. He cannot wait to wear the tux for our wedding! We're definitely coming back to purchase more in the future when needed! We couldn't be happier with the purchase and highly recommend this shop for anyone looking for a suit/tux!

Suit quality at SuitSupply UTC La Jolla is genuinely excellent. The store itself is beautiful, the…read morefabrics are impressive, and the overall product feels premium. Unfortunately, the service experience has been the complete opposite. I've now had TWO appointments there, both scheduled in advance, and both times I arrived on time only to wait well over 30 minutes before even being acknowledged properly. In both cases, I eventually received a text saying they were "ready" for me long after my appointment time had already passed. On my most recent visit, I checked in for a 6 PM appointment, was told it would be "about five minutes," then sat waiting while the store was relatively quiet. Once I was finally brought back, I was told the sales associate I had been booked with was unavailable and someone else would step in while she finished another fitting. Then I sat in the fitting room alone for another several minutes with nobody assisting me. The first experience was somehow worse. I checked in, waited, then eventually decided to reschedule because it was obvious the store was overwhelmed. During that process, the employee helping me repeatedly forgot my name despite already checking me in multiple times. Earlier during that same visit, another associate had forgotten the suit sizes, colors, and event deadlines I had already explained. What's frustrating is that this isn't a budget suit shop trying to survive high volume traffic. SuitSupply presents itself as a premium experience, and at these price points, basic organization, punctuality, and attentiveness should be expected. I genuinely like the suits, which makes this even more disappointing. But after multiple appointments with the same issues, the service feels disorganized, inattentive, and far below the standard the brand projects.

Patterned blazers add refined depth and Italian-crafted distinction to every modern man's wardrobe.

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Wrinkle-Free 4-Ply wool delivers natural crease resistance and a refined drape, ideal for year-round wear.

Hermès

3.8(114 reviews)

•$$$$

We were a party of SEVEN. Of course, all the ladies in our group wore our Hermes bags today. We…read morewere just planning to have a quick bite and walk around but, when you see HERMES in front of your face You just have to pay a visit... We had NO APPOINTMENTS and there was NO line. Diego opened the door and just gave us a really warm welcome into the store... I wanted to purchase some shoes and bracelets but, I totally forgot about it because I was walking around the store doing YELP duties. As I was walking around the store further away from my sales associate there was a lady that said we are closing and wanted to kick us out. Mind you my party of 7 was still making a purchase of over $6,000 with this other Chinese speaking lady. I thought Diego should have gotten the credit but, seems like my friend wanted to speak to the Chinese lady... I HIGHLY recommend DIEGO for your Hermes necessities because he treats everyone even people he doesn't know like ROCK STARS!

The new location inside the UTC mall opened a few weeks ago. Yesterday, my dog and I went in to…read morebrowse. Everyone was so welcoming and the customer service was great! Aida assisted me in measure my size for the belt I've been eyeing for a while now. The prices are still insane but you get great quality -- it's Hermes. lol The store is nice and will come back soon.

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Cotton:On

2.8(18 reviews)

Cotton:On is a clothing store that also owns Typo which is an accessories store. I've never been to…read morea Cotton:On store until recently when we were at The Westfield University Town Center in San Diego with my brother and his family. My nephew wanted to get something here so we joined him. They are a global fashion and lifestyle brand that sells clothing, accessories, footwear, stationery, and homeware. Clothing includes denim, shirts, jackets, sleepwear, lingerie, and more. It was fun walking around the store and seeing the different neat attire and stuff. I only saw one or maybe two staff members on the floor. It was almost near closing time. I haven't bought new clothes in such a long time. I wasn't planning to start that night. I have plenty in my wardrobe. How much clothing do we need really? LOL Anyhoo, I love the play on words Cotton:On! It has a good ring to it. Btw, they are connected to Typo next door so you can walk from one store to the other store and back. That's what we did! Happy Shopping!!

I was so glad to see Cotton:On here, visiting from the East Coast. They have a great selection for…read moreboth men's and women's clothing. Cotton:On has great denim, whether its shorts, jeans, or tops... highly recommend! Their denim is extremely comfortable, and honestly, so are most of the clothing they offer. Prices are appropriate for the quality of their items, ~$40 for women's shorts and ~$50-60 for their jeans. This store location was very organized and kept everything super neat + clean.

Inside

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Nordstrom Rack

3.2(132 reviews)

0.2 mi

Nordstrom Rack in la jolla is a discount retail store located in the shops at la jolla village,…read moreoffering a wide selection of name brand clothing, shoes, and accessories. Pros: This is a solid spot for finding discounted name brand items if you are willing to look through the racks. There is a decent variety of clothing, shoes, bags, and accessories, and you can sometimes find really good deals depending on timing. The store is organized by section, which makes it easier to browse compared to some other discount stores. It is also in a large shopping center, so it is convenient to pair with other errands or food stops nearby. Staff are usually helpful when you need assistance with locked items or sizing, and checkout is generally quick even when it is busy. Cons: The biggest issue is inconsistency. Some visits have great finds, while other times the selection feels picked over or limited. It also gets very crowded, especially on weekends or during sales, which can make shopping feel a bit hectic. Parking can also be annoying during peak hours since the plaza is shared with many other stores. Verdict: Overall, this is a reliable place for discounted shopping if you are patient and go at the right time. Weekdays or off peak hours are usually the best for selection and a smoother experience.

NORDSTROM RACK @ LA JOLLA…read more Parking is available in the plaza, and there were plenty of open spots when we arrived. The store is located in a nice shopping center with several other businesses nearby, including ice cream shops and other retail stores. This Nordstrom Rack is quite large and has a great selection. I especially loved browsing the home decor section and candles. I found a Sand + Fog candle that was 50% off, which was such a great find. They also carry a lot of smaller items and travel-sized products. My boyfriend picked up a few items, and we noticed a lot of merchandise from brands like TravisMathew at significant discounts. There are definitely plenty of high-end brands available at great prices. They also have an impressive shoe selection. Overall, I really enjoy shopping at Nordstrom Rack because there are always amazing deals on quality brands. The staff was friendly, the store was clean and organized, and the shopping experience was enjoyable. I would definitely recommend stopping by if you're in the area.

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17 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Genetra R.

1 month ago

My friends and I recently shopped at the Marshalls in the San Diego/La Jolla area, and our experience was disturbing, insulting, and completely unacceptable. We were the only Black women in the store, and employees were speaking Spanish among themselves while discussing us and suggesting that we were stealing. What they apparently did not expect was for members of our group to understand exactly what they were saying. We were not stealing. We were shopping. In fact, our group collectively spent several hundred dollars at this location. And since assumptions were apparently being made about us based solely on how we looked, let me add some context: we are Black women, we are professionals, and collectively our group earns more than $500,000 annually. We have careers and significant purchasing power, yet somehow we were reduced to a stereotype the moment we walked into this store. But our professions and income should not matter. Black women earning $500,000 deserves respectful treatment, and a Black woman earning $20,000 deserves the exact same respect. The issue is that no customer should be presumed to be a thief because of the color of her skin. Speaking Spanish did not make the employees' comments private or acceptable simply because they apparently assumed we could not understand them. We heard what was being said. We understood it. And we understood exactly what was being implied about us. After leaving the store, we called and spoke with the manager, Aracelia, about what had happened. I do want to acknowledge that she was apologetic and listened to our concerns, and I appreciate her response. However, this never should have happened in the first place. An apology after customers have already been humiliated and made to feel racially profiled cannot undo the experience. We came into this store as paying customers. We behaved appropriately, shopped, made our purchases, and deserved the same dignity and respect afforded to everyone else in that building. What makes this especially troubling is that we were the only Black customers in the store. Instead of simply being seen as customers, we were made to feel watched, judged, and suspected. That is racial stereotyping. It is biased, offensive, and unacceptable. We collectively spent hundreds of dollars at this Marshalls that day, but after this experience, we will never spend another dollar at this location. I sincerely hope Aracelia and Marshalls' corporate leadership address this with the employees involved not merely with an apology, but with accountability and appropriate training. No other Black customer should have to experience what we experienced. Being Black is not probable cause. Being Black while shopping is not suspicious behavior. We walked into Marshalls as customers ready to spend our money. We walked out feeling stereotyped because we were Black. Marshalls La Jolla, you lost several paying customers that day and it had absolutely nothing to do with your merchandise. read more

Assel K.

5 years ago

I like this Marshall's store, good choice of clothes and shoes, but the customer service was very bad, one cashier Victoria once heard me speaking Russian started behaving very rude and impolite, there was a problem with tags on the pants, it should have gone with the top, but top was lost and I asked whether we could buy just pants she asked the manager and the said 'yes, $5', and then we were waiting for half an hour while she was looking for the top, I was with my baby and mom in law and they tired so much standing in line. When I asked if she could sell us just pants she said no. After a while she agreed, so lost a lot of time waiting for her I don't wanna think it was some kind of discrimination, but... we left really disappointed read more

The Showplaz S.

1 year ago

I am so tired. They are doing this illegal thing. They always find one or two items saying this is not the price. They take their time, so you don't take it. It's probably because these Mexicans are working cashiers like the item and they take from you. I took the item and it was priced that way. According to the law, If it's priced that way, they supposed to give it to you. But prices is stuck there. It is the price they put in. They said oh I need to check the price. They take their sweet The line is said never mind. And you live, but they put Under that they're gonna buy . Marshalls is always doing that in all the stores, and we need to tell the government to go and check on them read more

Jenn O.

3 years ago

There is one cashier that is clearly either racist bigoted, that absolutely refuses to let me use my Marshall's card on my phone without showing photo ID. I don't know what her problem is, but she's the only cashier who does this, and she does it every time. Even when I show her my biometric log in. Claims that is the rule, when she is the ONLY one who does. I'm no Karen, but the last time she did it I'd had enough of her. And let her know it. Even their customer service said there's no issue. So she was wrong. read more

Tembu E.

3 years ago

If one walked pass a coyote in broad daylight, they should know such is odd. If that coyote had two legs and arms that would be even more odd. Strolling down the aisles of this Marshalls is such. Thieves. Opportunists. Stealing baskets full of merch. A luxurious ride on the trolley awaits then. A free ride to Point Loma or 12th and Imperial where they can sell their wares on the black market. I'll just go there next time. At least I'll save some money. read more

Anne Mary J.

4 years ago

This use to be my moms favorite store until one of the employees started been creepy and hitting on her. Today I had the unfortunate luck of seeing him rise his voice to another young employee in front of hang bags. Im not sure who allows this to happen but it was sad and embarrassing to see specially when she looked uncomfortable. My mom should be able to shop without feeling harassed by some creepy employe who works as a cashier. read more

Aeshan H.

13 years ago

Great place to pick up low cost kitchen tchotchkes such as glassware, etc. I also got some other great household stuff here, but their clothing selection has yet to inspire an actual purchase, I almost fell in love with a sport-coat there one day (which they have a nice selection of BTW & at great prices), but so far the cloths were pretty lame and not as good a price as "the other store" across the parking lot.. read more

Morgan W.

5 years ago

Well this exact store is much better than any other Marshalls at the town. Basically the stuff is much nicer and sometimes I prefer to drive to this location for shopping, even if I'm somewhere else. 4 stars is exactly for uneven disbursing through all of the stores. read more

Sara Y.

3 years ago

Marshalls store in La Jolla has bad mangers and employees. They are so racist , if you are Muslim don't shopping from them , they treat you so bad . I am surprised all mangers work in this store they hate Muslim for no reason . Really horrible store. read more

Susan W.

15 years ago

there is no store i would rather shop than marshall!! they have so many options in great designer purses and great deals for clothes and shoes!! you will find designer clothes for low prices!! i love shopping there!! read more

Joshie W.

8 years ago

This place is great! All the items are great prices and their return policy is fantastic! Even better than department stores! And they have everything. Clothes. Furniture. Knickknacks. And it's right off the freeway. read more

Hanna S.

16 years ago

Unlike ross i always find something for me! even when i really shouldn't be spending my $. They get new shipments every week so i always stop in for a quick look. read more

John T.

11 years ago

Recently visited this location, needed luggage for a trip. Large selection of designer luggage. Prices were great.

Allisom A.

2 years ago

Zero stars if possible, decided to visit the location unaware that the store is no longer open. Yelp should update

Betsey G.

151

16 years ago

I pretty much always find great deals here! Sometime it can b quite picked over but it's way better then Ross!!!!!

Michelle H.

10 years ago

One of the worst Marshalls I've been to. All around not happy with any part of shopping experience.

Paula B.

16 years ago

I love marshalls. Great items lots of sizes. Fabulous shoe and handbags!!!

Marshalls - deptstores - Updated October 2026

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Target

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Came in to get help w/ my client for an issue she was experiencing and let me tell you, Matthew at…read moreGuests Services was beyond helpful! He was so kind, patient and genuinely wanted to help! Thankfully we were able to take care of our issue and got a replacement for the item we went in for. Overall, I just felt like he really took the time to help us and make sure everything was taken care of. I'm sure anyone who has an experience with him at Guest Services would feel the same! He deserves a raise y'all ! Great job, Matthew! Thank you so much for the great service you provided. It truly shows!

This Target is always clean, stocked very well and organized. Every thing is so easy to find and…read moreclearly labeled. They have a great selection of items and my favorite section is the inexpensive area that's right when you walk in. It gets me every time with all the cool and unique things to add to the house. The staff is always pleasant and helpful.

Nordstrom La Jolla at UTC

3.6

(463 reviews)

This review is for Angela at the Estée Lauder counter who was working on 7/12…read more I don't think I've ever met a memorable representative that was wholeheartedly trying to match my mom for all her make up. From the foundation to the blush to the lipstick. Angela was just as excited for my mom as we were. We came in because my sister is getting married and we need to make sure our mom was looking right! Angela was so sweet, so thorough, took her time, explained everything. Advised us about the upcoming deals so that we would save $. Loved our experience with her! We will be back for the anniversary sale with her.

I have been going to Nordstrom at UTC since the early 1980s as a teen, about 45 years. I really…read morelove when there are friendly and helpful employees, it makes the shopping experience more enjoyable. As a San Diego native I truly appreciate quality customer service in a busy busy world. I was looking for a new purse ( the two saleswomen were chatting away and glanced at me , and not even a smile back or " Can I help you with something?" ) and because it felt so non welcoming, I decided to shop for my husband in a friendlier department. I was looking for Dolce & Gabbana cologne for my husband ( I recommend the scent called , The One) and was greeted by such a lovely and professional young man. His name is Daniel G and he was so attentive and warm. He radiated simple elegance and kindness. No arrogance, just sincerity. He is most definitely one of a kind and sincere salesperson. It was a refreshing experience! Now my husband is twice as happy since I saved him money ( on not buying the purse) and he received a bottle of his favorite cologne. I hope Daniel's manager reads this, because his sales style felt exactly like what Nordstroms used to feel like years ago. Always grateful for the kindness while making a purchase, big or small.

Banana Republic

3.2

(74 reviews)

My husband, 3-year old and I went shopping here today to replace a few pairs of men's BR pants that…read morefinally wore out after probably 7-8 years. The new store, now on the second floor, after the OG Fashion Valley Banana Republic on the first floor (now Versace in that space?) closed, is beautiful. I'm digging the rebrand - "Banana Republic Atelier". The customer service is impeccable and the salespeople very friendly and kind. There are welcoming comfy lounge chairs throughout. They remind me of restoration hardware cloud couches! Very comfy. Coffee table books galore to look at, while your spouse tries on clothes. There was a vintage Bmw motorcycle displayed in the center of the store and the clothes within were classic and vintage cool. Linens were abundant- we are ready for summer! Luxe cashmere was available as well. There was a tall blonde and pretty woman salesperson who was incredibly thoughtful and kind- my tot was running around like crazy and she brought her a "treasure map" (the current design of their tissue paper for purchased clothes!), and offered us boxed waters at different temperatures. I wish I could remember her full name- J, Jacey? Another customer was very obviously European and was offered sparkling or still water- impressive customer service and a fun tailored experience to shop in. I wanted to give feedback because this was probably the nicest shopping experience I have ever had- the kindness and thoughtfulness of the staff was better than any other luxury store I have ever been to- Gucci, etc. The quality of the clothes is impeccable- they last many years.

Been shopping here for 20+ years, never had an issue with the clothing, and the stitching on the…read morecuff on the pants came undone, I've had the pants less than 6 months. The manager Bryce saw me and moved to the other side of the table I had to chase him down. I asked if there was a guarantee or exchange option and he said no it's wear and tear and that was the end of the conversation, I was the one that had to come up with the solutions and inquire if they had a tailor in which they did. At least the repair is free of charge but the lesson to be learned here is to be more customer centric because if this wasn't the only BR south of La Jolla. I find somewhere else to shop.

Free People

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I'm a fan, when my wife's a fan…read more Free People provides excellent service and sell their clothing at reasonable prices. My wife usually finds something interesting to wear and always looks great. I love that this store has a small place for me to sit and enjoy the AC on a hot summer day while my spouse shops til she drops. There is a wide selection of jeans, shorts, tops and accessories all well displayed and laid out on their sales floor. I'll definitely be back as my other half loves this place and is dangerously too close to home and Nordstrom. How did I get to be so lucky!?

I like how every time I go to this store there is something new, they keep re-styling the store…read morefrequently and makes it very attractive for constant visits. The clothes seem to target younger customers but I feel that the clothes fit my personality and I like buying items from them and also get inspiration to do my own mix and match with different brands.

MCX Miramar

3.4

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(26 reviews)

This is the smallest Lululemon store I've ever been to but that means it's often uncrowded and you…read moreget great service because the staff have time to help you. Despite being small, they have most of the staples. Don't expect much if any of a sale rack though.

LOVE THIS STORE! Everyone here is always so nice, helpful, and accommodating. The manager, Monica,…read moreis my favorite. I've seen her here for years, and she is always so eager to help and make sure every customer has a great shopping experience. She truly goes above and beyond and helps me order merchandise online thats out of stock in the store and makes sure i get everything i need. All the employees do such a great job!

J.Jill

3.7

(9 reviews)

Salesperson, Connie, at the UTC store is always so helpful and friendly. She provides the best…read morecustomer service. Have been coming to this store for years and she consistently gives her customers her all, whether it's helping find different sizes at other stores, making suggestions for outfits, handling returns or exchanges, or locating the right size or color of an item online. There is also a petite Asian woman who works at the UTC store and she's also delightful every time I'm there. She has great suggestions for clothing and will be quite honest and say when something isn't the best look or fit and then will recommend other items that typically work better. Like having a personal shopper. I love this UTC branch of J Jill, and these two ladies are in large part the reason I keep returning to shop there.

Great selection, affordable prices, free parking, friendly service, super clean location. Holiday…read morecollection it's very interesting and comfortable.

Costco Wholesale

3.4

(759 reviews)