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    J.Jill

    3.7 (9 reviews)
    Closed • 10:00 am - 9:00 pm

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    4 years ago

    Shout out to the ladies at the UTC store! Everybody at this location always happily and cheerfully assists. I always leave the store happy

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    Gaslamp Garage - Yes, that whole wall is magnets!

    Gaslamp Garage

    3.2(60 reviews)
    11.7 mi•Gaslamp
    •$$

    We made a super last-minute stop at Gaslamp Garage because we completely forgot sunscreen, and I'm…read morehonestly so glad we did! It's a pretty big store with a little bit of everything lots of cute merchandise, souvenirs, and random knickknacks. The staff was super sweet, friendly, and helpful, which made the experience even better. The store itself was a really good size and everything was laid out nicely. I also thought the pricing was pretty reasonable, especially for a touristy area. Definitely a cute little place to stop by, especially if you're in the Gaslamp and realize you forgot something or just want to pick up some last-minute souvenirs or knickknacks. Would definitely recommend checking it out!

    We bought a Wiffle bat from Gaslamp Garage, and it literally broke in two the following day with…read morenormal use. Things can occasionally be defective--that's frustrating, but it happens. What was far more disappointing was going back to the store to ask whether they could exchange it. The staff showed **zero empathy** and made no effort to help resolve what should have been a simple customer-service issue. No concern that a product they sold failed immediately, no attempt to offer an exchange, and no interest in keeping a customer happy. A cheap Wiffle bat is not a major expense, but the way a business responds when something goes wrong says everything. This experience made it clear that customer service is not a priority here. Absolutely would never come back, and I would not recommend buying anything here if you expect the store to stand behind what it sells.

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    J.Jill - accessories - Updated October 2026

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