Very clean and nice. I go to sell my clothes but the staff is very friendly as well. Will be coming back forsure to shop and sell

Got adorable glasses - cheetah print glasses. Great customer service and very organized consignment shop in Clairemont that has been around since 2020. read more

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I love shopping at Plato's Closet, but the staff there unfortunately has ruined the whole experience the last couple of times I have gone. The girls behind the counter when my daughter and I went this past Saturday (Oct. 3) were talking very negatively about their co worker calling her "broke" and saying other foul things about her. I didn't catch their names, but I remember one of them had many facial piercings. These made me feel really negatively about the whole establishment. The last couple of times I have gone, those same employees had been talking very negatively as well. Whoever is in charge of this establishment needs to get new employees or at least train their current employees to be respectful. It makes me really sad to hear them talking about other women in this way. Do better. read more

Great store good options! Well kept and nice variety of options, staff was really nice too. Prices are a little more expensive but reasonable! Ralphie, Nina, Sunday, Mylie, SO KIND! Helped me build outfits, build my confidence and just overall a great team. Definitely come here! read more

Clothes are well organized. Store is clean and we were able to find what we needed. Thank you guys!

The clothes are geared towards teen/YA for the most part. Great prices when you find the right thing..Last time I went they had a bunch- and I mean a bunch - of Kate Spade bags. Definitely worth going to for the right gems. Very friendly staff. Only issue: i would pull out a shirt, fall in love, find a stain. Multiple times. Saves my bank account though! read more

Don't waste your time. They hid items under the "three items we will take". I refused their offer and they seemed surprised. It ended up being FIVE items and a pair of converse was hiding under the jacket in the bin. Weirdly, the stuff they wanted to buy was the most beat up of all my items. They offered me $1 for a scuffed-up lululemon never lost keychain, but then refused to even make an offer on a $500 Dooney and Bourke florentine bag because of the "scratches". But then wanted to buy my matching Dooney wallet with a rip inside?? lol so confusing and a huge waste of time. Don't remember my purse having a (grease?) stain on it when dropping off. They were just piling bins on top of designer bags that don't belong to them. If you don't want careless teens tossing your items around, don't go! I came in for a quote not to lose value on my designer items! read more

Plato's Closet - Way more beat up than how I brought it in :( really sad. - Women's Clothing Near Me - San Diego, California

I'm not even kidding I always find things that fit my style here. Every time I come in I leave with at least 5 things. The prices are great, especially compared to other curated thrift stores. This is my favorite thrift store hands down. read more

Have you heard of the Gen Z stare? I experienced it here. I'm not a mind reader so we can both stare at each other. I was told there is a 2 bags max to leave for review. I had 2 bags and shoes (not in bag). So she asked how many bags. I said the two bags. After I checked in that's when the staring started. I broke the stare off and said did you want me to put the bags in the bin? (I asked because I didn't know where I'm suppose to hand over these bags.) Then she replied with yea...then I said you know you could've just communicated that...then she said, I'm not sure which bags you wanted to leave. So then it went back to me saying the 2 bags that I have lol. Anyways not a pleasant experience but I guess the customer service expectation bar is low here. read more

The workers are soooo rude. Particularly the girls who deal with the sales of clothes. I believe her name was Joilee she was so so rude. I will NEVER BE BACK. read more

Amazing choice of clothes. Really good quality for items. Very helpful workers, helped me find my 90's style of clothes.

great service and selection. helped with anything needed and had changing rooms avaliable.

This is by far my favorite store. Cutest clothes, bargain deals, and the styles are so unique that you won't catch yourself wearing the same thing as five other chick on the street. This is my favorite store and forever will be!!!!!!! read more

Great Store! So many cute finds! Highly recommend! :) they have lots of variety and great fitting rooms to try on clothes. Friendly Staff!

Service good enough. If it were my store I'd have my retail team actually helping customers with putting together looks. Selection decent but you really have to dig for anything polished. Be more selective. Clean up the store, there is too much dust. read more

I liked this closet! Lots to choose from although things were a bit run down. They did take some of my stuff which was a win mostly fitness clothes. They had a lot to choose from so better than Orange County in my opinion, I really like the thrifting down here read more

Staff was nice and the store is clean. Selling took about 25 min wait with nothing accepted due up all the items already being fully stocked. It would be nice if they had a system that showed what items that are not needing to avoid wasting the worker and client time but still worth the attempt if you have time to spare. read more

Valeria was very helpful today! I felt welcomed as i came in and loved the vibes!!! I would 100% recommend coming to this location!

The employees are so sweet and are quick to help you get a dressing room when you need it! The employees are very hardworking and constantly working to put clothes back/organize the racks. The place feels clean too. read more

Such good finds!! Love this place I always find exactly what I'm looking for and more and staff are amazing.

Heard about it from my daughter. Haven't shopped at a place like this since my 20s but decided to give it a try recently. At my first visit, I scored! As soon as I walked in the door and to the the right I found a Scotch & Soda denim jacket in GREAT condition. Brand new the jacket would have been over $100, I bought it for $15! Second visit, bought a bunch of stickers didn't find any clothes though. Will most likely update my review when/if I try selling clothes there. read more

terrible service teens working in shop. Don't know how to run store waited, in store for an hour with two bags of nice clothes. They denied all them even though they have worse quality clothes in their inventory. DO NOT COME HERE!! also, if you have a high inventory, don't accept people trying to sell their clothes? read more

I was impressed by Plato's Closet San Diego's extensive selection of fashionable dresses and affordable prices, which made my shopping experience feel like a rewarding treasure hunt at a Clothes store near me. I got 2 pairs of denim shorts, 2 pairs of heels, a bikini, earrings, a few tops, and a couple dresses all for around $95! I think there were other items too but that's off the top of my head. I like Plato's closet bc it's hard to find bottoms in my size so it's one of the few places I can find a selection. This location had a lot of things in my size yay! read more

I really like this place!!!! The staff is so nice!!! I like the selection and it doesn't smell here read more

Plato's Closet - Women's Clothing Near Me - San Diego, California

Wide variety of clothes at amazing prices. A pretty spacious atmosphere as well. I could honestly spend hours looking through the clothes. I def recommend checking this spot out, you're bound to find something. read more

I love Plato's closet! It's super organized and curated so everything has already been sorted through and the best has been selected for you. Become a member of their rewards program for even more savings! read more

Very good collection tried on a buncha clothes and they let u try on a ton. Also can sell back old clothes for discount and some cash back

Terrible experience coming in to sell. There was a long line at checkout so we went up to a male employee behind the counter and asked him where to go if we are selling and with out any eye contact he says "it's the same line". We waited in the long line just to be told by a female employee that we needed to check in to sell at the kiosk which happened to be right where the previous guy was standing. Such a waste of time and the lack of communication from the employee will prevent us from ever returning. read more

As a pregnant woman of 30 weeks AND a first time customer, I had a really sad experience at this Plato's and I don't think I will return. I asked one of the male employees with glasses for help grabbing clothes off a mannequin, and he sent me to grab it myself without even acknowledging me through eye contact. I struggled to take it off and it made me feel very dismissed and unseen as a customer. read more

Do not sell your clothes here! They are extremely picky with what they buy and their prices are very high. They refused to give me the promised 15% off when trading in clothes and it seemed like their excuse was made up on the spot. Additionally, the store and dressing room floors are dusty and there is a weird smell in the athletic wear section. read more

The customer service from Lily and Ally was absolutely fantastic. These ladies are so poised and professional that it inspired me to write this review. I commend whoever hired them. read more

Place is way too packed with little to no space to actually walk around. Friend tried to sell well known brands like Volcom, Hurley, Dickies, RVCA etc. no stains or anything and they said "too formal" they were flannels and t shirts mostly. They were asking for "all men's clothing" and didn't take anything which both him and I thought was ridiculous. Place is just kinda a dump in my opinion. Won't be going back. read more

Wow! If I could give it zero stars, I would. Two of the girls were so rude. We asked them a few questions regarding a few items behind the counter, and their tone, facial expressions and attitude was very negative. Then after we kept shopping, we heard them speak badly about us. To the manager and owner of this Plato's Closet store in balboa ave: train your employees how to be respectful, courteous, and how to provide good customer service. read more

I've sold and bought here before and they're usually so fast! I feel like whenever I've brought anything in it's ready within an hour which is super convenient. They have a nice selection here with modern brands along with vintage. Love this location! read more

I've visited this Plato's Closet location off Balboa Ave twice now with a couple of bags of clothes to sell, and both times I've had the same frustrating experience. After waiting in line, I was told they had stopped accepting items for the day because they'd reached their budget limit. This limit seems to vary day by day, and while I understand the need for budget management, it's still frustrating when I've taken the time to organize my clothes, load them into my car, and drive out here, just to be turned away. It makes me wonder though; If I had arrived earlier, would the last person to sell their items be offered a lower price just to stay within budget? I get the need for financial caution, but it's difficult to understand when I'm trying to sell high-quality brands like Anthropologie, Free People, and Lululemon, which are in excellent condition and often underrepresented on their racks. While I also have more common brands like Zara and H&M, are those really taking up a significant amount of space on their shelves that's often going their daily limit? From my experience, when they do take my items, the offers often feel too low or they only take in a few items due to seasonal demands/trends. So what exactly is their budget if it cuts off before 1 p.m. or earlier? Not every customer can make it in before noon, people have different schedules and limiting offers based on time feels unfair. Instead of a daily cap, this location would benefit from adjusting to at least a weekly budget limit to allow for more flexibility and fairness for all customers. At the very least, there should be a sign outside the store letting customers know when they are no longer accepting items. Additionally, there should be a designated area in the store for dropping off clothing to receive an offer. This would save time and prevent the frustration of waiting in line only to be asked, "Are you dropping off items to sell?" when it's already obvious that's the reason I'm there. Improved communication and better store organization would help minimize this inconvenience for everyone. I'm not sure if the store was understaffed, and while I understand the importance of maintaining a positive work environment, I did notice a few employees standing around chatting and laughing. When I finally reached the cashier, I was politely informed they weren't accepting items, but only after waiting in line behind a few customers, as the cashier appeared focused on the customer that's currently purchasing their items. I understand they have other responsibilities, but from my own work experience in retail, there needs to be a greater sense of urgency when attending to customers. I understand that businesses face challenges, especially with being short-staffed or managing budget constraints. But there are definitely areas for improvement to streamline the process and avoid frustrating customers. After all, Plato's Closet is built on reselling customers' clothes, but without taking our items, there's no business. Overall, the staff is polite and friendly, and the store itself is organized for the most part, but the system here could use some changes to improve efficiency and customer satisfaction. read more

Poor customer service. Every staff member I engaged with was either rude or see extremely unhappy to be working at Plato's. I felt like a nuisance and no one greets you -- not even when you greet them. Provide customer service training to ALL employees. read more

Not worth coming here to sell your used clothes/shoes. I brought my items thinking I was at least going to get 2 bucks for each thing because they are still in great condition -- but nope! I got turned away because they seek "in style" items supposedly. I also noticed they mostly negate the items that individuals bring in to sell. Additionally, similar to what other reviewers mentioned, staff was somewhat unkind by making you feel as if you're interrupting them from what they're doing and try to usher you away as quickly as possible. Therefore, I believe hospitality skills can be an area of improvement so that customers can have the best experience possible. read more

They have a good selection of items and every time I come in to drop stuff off, I always leave with something else! Store is clean and staff is friendly/welcoming read more

Honestly I don't know how the entire staff is still working there. Haven't been in a couple months because everyone there is extremely rude. I love platos don't get me wrong but the workers have never been nice to me absolutely ever. Everyone looks at you weird sighs i even heard the workers talking badly about customers and other coworkers behind their backs last time i came. Its honestly disappointing HR or any higher ups don't do anything about it they have 0 customer service skills and the managers set a terrible example by being just as rude. Everyone i know has always had a running joke about how it must be on the application to be rude to customers 24/7. Everyone is miserable there. Also watched one employee go through a buy and specifically say they were picking stuff to set aside and keep for themselves. read more

Great selection, friendly service! Really enjoyed looking around and finding some cool stuff.