Lily was an excellent store staff member at the cashier. She was very helpful, kind, and friendly too.

Nordstrom Rack in la jolla is a discount retail store located in the shops at la jolla village, offering a wide selection of name brand clothing, shoes, and accessories. Pros: This is a solid spot for finding discounted name brand items if you are willing to look through the racks. There is a decent variety of clothing, shoes, bags, and accessories, and you can sometimes find really good deals depending on timing. The store is organized by section, which makes it easier to browse compared to some other discount stores. It is also in a large shopping center, so it is convenient to pair with other errands or food stops nearby. Staff are usually helpful when you need assistance with locked items or sizing, and checkout is generally quick even when it is busy. Cons: The biggest issue is inconsistency. Some visits have great finds, while other times the selection feels picked over or limited. It also gets very crowded, especially on weekends or during sales, which can make shopping feel a bit hectic. Parking can also be annoying during peak hours since the plaza is shared with many other stores. Verdict: Overall, this is a reliable place for discounted shopping if you are patient and go at the right time. Weekdays or off peak hours are usually the best for selection and a smoother experience. read more

Nordstrom Rack - Shoe Stores Near Me - La Jolla, California

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NORDSTROM RACK @ LA JOLLA Parking is available in the plaza, and there were plenty of open spots when we arrived. The store is located in a nice shopping center with several other businesses nearby, including ice cream shops and other retail stores. This Nordstrom Rack is quite large and has a great selection. I especially loved browsing the home decor section and candles. I found a Sand + Fog candle that was 50% off, which was such a great find. They also carry a lot of smaller items and travel-sized products. My boyfriend picked up a few items, and we noticed a lot of merchandise from brands like TravisMathew at significant discounts. There are definitely plenty of high-end brands available at great prices. They also have an impressive shoe selection. Overall, I really enjoy shopping at Nordstrom Rack because there are always amazing deals on quality brands. The staff was friendly, the store was clean and organized, and the shopping experience was enjoyable. I would definitely recommend stopping by if you're in the area. read more

Nordstrom Rack - Shoe Stores Near Me - La Jolla, California

Avoid this Nordstrom Rack location if you actually want to try on shoes before buying them. I found a pair of shoes I was interested in, but the two shoes were tightly chained together with a plastic security connector that made it impossible to properly try them on. I politely asked an associate to remove the connector temporarily so I could see how the shoes fit. They refused. I then asked to speak with the manager, Christina, expecting a reasonable solution. The manager also refused to remove the connector. I have never experienced this at a shoe retailer. Customers should be able to try on shoes before deciding whether to purchase them. If store policy prevents that, it creates a poor shopping experience and makes little sense for anyone buying footwear. I left without making a purchase. If this is indeed the store's policy, it is one that should be reconsidered. I will be shopping elsewhere. read more

This is such a busy location. Everyone is pretty knowledgeable and is very helpful and kind when ringing your items. They lines moved pretty quickly and they seem to have many different styles available and selection is great! You can always find great deals if you're really looking for them! read more

Nordstrom Rack - Organized by size and color coordinated - Shoe Stores Near Me - La Jolla, California

Hoped to get a decent bra today more cheaply than Nordstrom. Not much selection. I also wanted a inexpensive, lightweight, cute leather key fob. The Nordstrom Rack website showed two cute Kate Spade airtag fobs for $19.99 in stock (red heart or silver star) in this location, much cheaper than anything I was seeing listed at the Carlsbad Kate Spade or Coach outlets or even at Macy's. I couldn't find them at first in person (they're not with the purses and wallets). But there was almost no checkout line today - and the cashier knew exactly where the key chain/charms are. It's nylon and not leather in fact - but my new key fob is adorable and just what I wanted at a good price. Successful trip to Nordstrom Rack, before the lines get too long, even if I struck out on the other item (but I did fine on that once I went to regular Nordstrom). read more

As we entered to the left, the bags area had many designer items on sale. I could hear one employee tell a younger one to put the bling items a certain way at the Kate Spade section. The store last night appeared to be really a Clearance station. Unlike the branch in Hawaii, this one had items in disarray on the floor in some departments not conducive to a good shopping experience. First time I ended up not purchasing anything though I looked at the men's department, women's racks and shoes. read more

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This location offers a nice selection and is a little more organized than other Rack locations, but the dressing room is filthy with dust bunnies and hair all over the floor. They aren't alone in this issue...most dressing rooms aren't kept up very well, but I'd expect better from The Rack. ***Note to management*** We often have to take off our shoes when trying on clothes, please make the dressing room a clean experience. read more

Nordstrom Rack - Ewww, these dressing room dust bunnies might actually grow legs and walk away! - Shoe Stores Near Me - La Jolla, California

I want to give a shout-out to Leslie at the La Jolla Rack for her generous help with an order I had made online. She contacted her store's managers and updated me by phone to resolve a shipping conundrum. She was able to make sure my order got to me. Throughout the process Leslie was kind, diligent, and patient. Next time I'm in La Jolla I hope to drop by to thank her in person for her above-and-beyond service! read more

My husband and I visited this location on a whim after my shoes decided to RIP (yes, we actually had to throw them away at the store). During this unfortunate event, we were lucky enough to be helped by Wade as he was professional, kind, and lovely to work with! read more

I actually love coming to this Nordstrom Rack location because the inventory is amazing and the store is always clean and well organized. However, every time I come here, I unfortunately have an unpleasant experience with the same employee, Mahnaz A. On multiple occasions, separate visits, she has had a very poor attitude toward me and people that I come to this store with. She appeared visibly annoyed when customers asked questions, side-eyed my mom when she asked for help, and during another visit she aggressively threw my sister's items while ringing her up, even though my sister didn't say anything and was genuinely confused by the behavior. It's disappointing because shopping here is usually a great experience, and you never know what customers may be going through. A little kindness and professionalism would go a long way. read more

Beware that this shop is very much a "wild west" of product quality, and once you buy something, you are stuck with it. For example, I recently purchased a bag that quickly began to fray. When the zipper broke, it was still (theoretically) under manufacturer warranty, but the manufacturer website gave no contact information other than an email address that was totally unresponsive despite multiple attempts to get in touch. When I came back into the shop and asked to speak to the manager, she said that because the 30-day return policy had expired, there was nothing she could do. On that note, communicating with staff was also somewhat challenging: the manager seemed to have trouble understanding that I had already contacted the manufacturer, repeatedly insisting that I should "call or email" them, despite explaining quite clearly that I had already exhausted that option. Perhaps Nordstrom itself is better, but unfortunately, because this experience has left a bad taste in my mouth, I will not be shopping at either Nordstrom or Nordstrom Rack in the future. read more

If I need shoes, I always go to Nordstrom Rack because they often have a great selection at low prices. I usually spend no more than $100 on shoes, and Nordstrom has an excellent variety. I really like it. Thank you read more

Smaller Nordstrom rack but it's nice! It had a big variety of brand names for less and the store was really well organized and kept clean. I think that there was a good selection of items and they had a nice array of clearance items. The people working there were also polite and helpful too. Located in La Jolla it's in a nice neighborhood, although parking was challenging especially for bigger vehicles. That's not Nordstrom Racks fault but the plazas problem however. read more

I'm a Nordstrom girl through and through. I almost exclusively buy my clothes at regular Nordstrom but sometimes take a chance at the rack. Some clothes are made for these stores and others were originally sold at Nordstrom. I know because I'm on the app so much. The worst thing about the rack is the customer service--but mostly the return policy. I tried to return a purse I bought two weeks ago here w the tag still on. They said it had make up on the bottom--it was a couple granules of sand. I don't keep a compact in my purse, and I couldn't return it. I also brought an unworn pair of sandals to return that they said they couldn't return because it did not have the tag on the sole of the shoe. It was more of a pain in the butt than anything because I then drove 2 miles to an actual Nordstrom, and they returned everything no questions asked without even looking in the bottom of the purse. All that to say, shop here. Get a deal, maybe, and if you ever need to return to a regular store. read more

I'm made as hell that my online order was NOT even PROCESSED! I have an important event I needed a particular shoes for. I called the store prior to the pick up date only to discover my information was not in their system, so I checked my credit card to also find I was not charged! "There have been glitches, I know of" is what I received! No order, no shoes. LOST CUSTOMER Spreading the word. read more

This place is dump. The flips working here don't know what they are doing. Smells like pagpag.

Very disorganized store. Terrible service. I will not be returning. The clothes are ugly and overpriced.

If you dig really hard and have a lot of time to spend and love self service and like having to go into a dressing room with people of the opposite gender then this is the place for you. I have been to cleaner and just all around more decent discount stores such as TJ.Maxx and Marshall's where women and men get separate dressing rooms and everything is kept very nice in the stores. This is a Nordstrom rack in La Jolla UTC area and you would think that it would at least have the caliber of Marshall's across the street. But alas, it is woefully a mess. Yes, you can find some decent deals here but it is a horrendous shopping experience. When you think of Nordstrom, you think of high class.But all decency is thrown out the window when you're in a dressing room and you know how those dressing rooms are where the slats are wide enough to look through them...If you actually try... and you've got male voices all around you while you're changing it's just not right. They told me that this was family style dressing rooms...Well i'm sorry but those men are not my family. I can't... what this world is coming to honestly what the heck? How hard is it to have a separate dressing room for men and a separate dressing room for women? So I bought my stuff to try at home and have 30 days to return them if they don't work. What a hassle. Nordstrom Rack is in the stone age. What happened to them? They're totally off brand. Yuck. Oh and when I was exiting the dressing room with my hands full of those garments I'm taking and those I'm returning, the fitting room gal didn't want to help take the ones I'm not interested in, she wanted me to hang them myself with both hands full... while she just stood there... i had to insist she help me. No service...crazy . read more

Hit or miss, inconsistent, caotic and not that affordable. Went to buy a carry on but there was not much variety and expensive.

Not the best Nordstrom Rack location. Selection is slim, quality of the dresses here is subpar. I wonder if this store just gets the worst stuff from Nordstrom that doesn't sell there... also paid parking? Ew no thank you. So I did end up finding a decent dress here that I ended up buying for a decent price. But that was after over an hour of looking through the racks of bad quality clothes. And yes there does seem to be a disproportionate amount of larger clothes in this store which probably made it harder for me to find what I needed since the sizes were all over the place. Not grouped together like they should be. Service is okay I guess. I didn't have any issues and the lady did say they don't do returns, which is fine since the dress I got was only $20. Wouldn't be worth the trip to return for me anyways. I prefer the Carmel mountain location. read more

This is a pretty big store. Have alot of stuff on clearance but also alot of good products regular priced. One of the problems with this store is the racks are very over stuffed. You can't even push them to sort through and look at stuff. Everything is hooked onto everything else. On top of that empty hangers are entangled onto other clothes. Like how can you even look at so many clothes on very small clothing racks? For such a big selection of stuff you'd think they'd have bigger racks like ross or target. It's just hard to want to stift through the racks when it's a mess. So more people are cramped into one space. I gave up after 10 minutes of looking. Plus the line ends up being really long. Isn't a really fun experience if you look at it from that angle. read more

Wore the skeleton body suit one time and it is totally discolored. Hand washed it and it got even worse. Looks as if one side of the Skelton was made of didn't material that the other. not Acceptable for a 60$ costume! read more

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Selection of items good... saw different styles and different brands representing variety. But some of the sizes seemed off... like Small looked like Medium, or a Large a medium? Maybe it was just me...There was some value, but some of the pricing still didn't seem to be that great as I have seen at other Racks. Not so crowded, which was different from the Block location. I guess service was okay. Not many people around to ask questions to. Took a few pics of some cute blouses :) read more

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A good Nordstrom Rack overall. I was a little disappointed that I asked to have the inventory checked for a shoe I couldn't find in my size and was told they no longer check that but was redirected to use their app. Other than that, I have found some good shoes and other items at this location. There's usually a long line when I've gone but it goes by quickly. I saw someone mention paying for parking in one of the reviews, but the parking lot is still free read more

When you thought if a location is in La Jolla area, the stuffs they carry would be high end and amazing, well not in this case, I was hoping to find some True Religion items like they showed on the website, but after exploring the store, I couldn't find any, the staffs weren't around at the time, I had to go up front and asked for help, but they directed me to the same spots I already gone, anyway Nordstrom Rack is basically a downside of regular Nordstrom, and if you thought you could find any good clearance here, good luck with that; even with the discount the price still amazingly high, for some of the brand like Birkenstock, same pair I've been seeing at Ross for $9 tops, here they sell it for $30 no reason to buy it here if you care for Birkenstock. A lot of brands I never heard of especially for backpacks and luggages, I'm unsure if I wanted to pay $70 plus for a backpack that I could use the same money and spend over 5 items and maybe a backpack somewhere else, I understand that i could be the brand that associated with or maybe just the high end materials, but I definitely has second thought about buying, I am not in the fashion world, but I guess I know how to use my money when it is really needed, and well La Jolla location has a lot of clothings, but none were my size, I thought celebrities would wear small size like 28 waist pants and small size shirts, not here, it reminded me of my time going to Marshall in the East Coast, most of the size were big and tall, I just couldn't shop here because of the shortage of what they have available. read more

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Great place to stop when you're looking for nice quality items at a discount. I come here to look for wedding guest dresses and formal wear for events. My most recent trip I also purchased sunglasses and some button downs for my boyfriend. There is usually quite a good selection of styles snd sizes, but you do have to spend some time looking though everything. The store is usually crowded, so be prepared to wait a few minutes in the check out line. read more

I specifically writing this review as a nod to the PM manager in Sunday night that was responding to my frantic mess. I lost my hat here a week ago, the hat might seems unsuspectingly worthless, but it has sentimental value, on which I cant share here. I came to the store a week after I received a voice mail stating that they have found my hat the same day I lost it. Unbeknownst to me, they donate all lost and found in the end of the month. The manager was kind enough to empathize and settle the value of my hat. Well, the good news is, at least somebody will have use of that hat. Good leadership was demonstrated that day, I will return as a customer the next time around. read more

Somewhat of a good selection. Clothes aren't really ever organized nor the shoes. Management needs to better train their employees on customer service - no need to yell at a customer when they just want to have a smooth check out! Cashier Zoe seemed like she hated her job and was in a bad mood. read more

what an amazing selection of Jewelry and amazing prices. I purchased a gorgeous diamond necklace and I get compliments everywhere I go.

This is a great Nordstrom Rack in the parking lot where Whole Foods is and behind the Sheraton hotel. They have everything from Barbie dolls to cosmetics to sunglasses so definitely check it out! There was a long line to check out so I didn't buy anything but I will come back! read more

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Nordstrom's has some decent sales. This place is a bit crowded and now has paid parking. It was much easier to navigate 10 years ago. Unfortunately, one of the blouses I was gonna buy had a button that needed to be sewn back kn. She refused to give me a discount but said she could ask the seamstress to take an hour of my time to see it back on, if she was in. If merchandise is damaged, I believe that item should be discounted. It's only right. Bad customer service. read more

Went to this store to return 3 items that I purchased from Nordstrom. Had my receipt. Cashier scanned the first item and then said they couldn't accept the returns at Nordstrom Rack and that I had to go the a Nordstrom store! This is not true! Just last week I returned items at a different Rack without any issue. In addition I had to repeat my phone number to her four times because she kept putting it in wrong. She kept laughing and repeated over and over how she "murdered" my phone number! This was awful customer service and a waste of my time, read more

Great selection and good prices. It can get really busy mid day and on Saturday's , but the line moves pretty good. read more

Nordstrom Rack - Short line today! - Shoe Stores Near Me - La Jolla, California

I don't shop at Nordstrom Rack often, but after my last visit, maybe I should! There are so many good deals to be found and they offer a lot more than I expected. Not only do they have clothes, shoes, purses, fragrances, accessories, but they also have a small selection of home goods, luggage, and even children's toys. You do have to search through the racks to find some good deals, but it really isn't too hard to find them. It's more organized than some other discount retailers and though no one asked me if I needed help with anything, I really don't expect that at Nordstrom Rack. In my last visit, I went on a Saturday morning and was looking for specific items for my husband. I was able to find these items without any issue and checkout was fairly quick. They actually sanitized between checking out customers, so I appreciated that. They also offer hand sanitizer in the store. read more

You can never go wrong shopping at Nordstrom's Rack this particular location did not have great parking but once you find a spot and get inside they have plenty of fabulous deals. The selection is very good for both men's and women's so this location will keep you occupied for quite a while. I was actually able to find several items that I am very excited to wear for the first time. If you're near Nordstrom's Rack stop in I'm sure you'll find something that you can you use. read more

Nordstrom Rack - Just like Nordstrom's only cheaper - Shoe Stores Near Me - La Jolla, California

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I had the worst experience in this location. The cashier was very rude and was yelling at me. She denied my return because there's no tag and she accused me of having worn the shoes. I demanded to see the manager. The manager take one look of the shoes and she approved the return with no question. I think she needs to be fired for treating a VIP customer with such rudeness. Nordstrom is know for it's excellent customer service which is one of the reason why I spend money there. However, with this very bad experience I think I will go somewhere else. read more

I stopped in the Rack to see if they had some casual shoes to my liking and perhaps a few short sleeve button down shirts. I was able to find a shirt but the rest were not available in my size, to small, or they just were not very nice. As for the shoes, they had a hodgepodge of shoes and I would appreciate it if they would spend a little time organizing them. Anyways, I was able to find anything to my liking or that fit well with my wide feet, so I passed, the shirt I picked up was very nice and cost me $34.95. I did not interact with any of the employees on the floor at this location and they were not much for smiles either, but the girl at the register was cool. read more

Nordstrom Rack - Shoe Stores Near Me - La Jolla, California

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This review is only for returns made for purchases online. I tend to only shop online at both Nordstrom and Nordstrom Rack. I find this location very convenient because I can also return items for Nordstrom, parking and the wonderful people! Only one star taken away because they don't have a separate counter for returns or exchanges. read more

I came to the La Jolla Nordstrom Rack one recent Wednesday evening in search of a pair of loafers, and lo and behold...I FOUND THEM! Well, I found one of them. Adorable Rag and Bone soft white leather with the perfect little half inch black heel. They were EXACTLY what I was looking for. Yay!! It was fate. We were obviously meant to be together forever. (Or until some fashion blogger decides loafers aren't in style anymore) I tried on the right loafer and it fit perfectly! I reached for the left shoe but...but...it was not there. Where's the left loafer!?? It was MIA. Gone. I looked to the left, nope. I looked to the right, noooope. It must be around here somewhere. I searched for nearly hour up and down size 8 isle. Size 8.5 isle. Size 9 isle. This damn shoe was on a long ass field trip, all alone. Defeated, I finally asked for help from an amazing employee named Jordan. Together we were a search party! Four eyes were better than two, or so I hoped. Jordan helped me search for another hour and a half. Did you hear me? NINETY freaking MINUTES Jordan helped me search for the missing loafer. We walked the isles together. We walked the isles separately. Jordan searched in mens. In kids. Jordan went into the back to see if they could located the missing loafer. Nada. I was just about to give up hope when...what did I see before my eyes...!? The missing loafer! I blinked twice to make sure I wasn't imagining it. Seriously, this damn shoe was at eye level in women's size 8! How the heck did we both miss it for the past two hours l? I have no idea. I yelled "Jordan! JORDAN!! Did you put the shoe back out on the floor?" They yelled back from women's size 10 "no, it's in the back with the other singles" EXCITEDLY i responded "I found it! I found the missing loafer!" Jordan ran to me and we hugged and we celebrated and they told me they were so happy and I told them I will think of them each time I wear the damn loafers and then we took a selfie together so Jordan could show their dad and we almost cried tears of joy and I thank Jordan profusely for all of their help and off I went to pay for my new shoes happy as a clam with my new Rag and Bone white leather loafers in size 39 that are sold out in stores and online. Phew, that was a long sentence. But seriously. If you happen to find sweet Jordan in the shoe department at the La Jolla Nordstrom Rack give them a high five and remember to be kind to the employees that work hard to make you happy. This one is a gem of a human and deserves only goodness and love. I hope Jordan's manager sees this review and gives Jordan a BIG FAT raise. Thank you Jordan. I hope you know that your are pretty freakin rad and I appreciate you. (I really will think of you each time I wear the loafers btw) read more