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    Allbirds

    3.9 (19 reviews)
    Open 10:00 am - 8:00 pm

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    Love!
    Juliana C.

    Comfortable, breathable, and sustainable shoes?!? That's the only thing you'll find here! I'm lucky I somehow came across Allbirds and I'm glad I did! Looking online one day for some comfortable flats for work, there were so many options online! Ugh... for something I want to wear all the time, these are shoes I wanted to try on first! Luckily enough, they had a location in La Jolla! I was not sure at first since all my flats were made of some sort of man made materials. They wouldn't ever be super comfortable at first and then they would stretch, slip and basically become so uncomfortable to wear because you're usually wearing them without socks. These are so different! Comfortable from the get go, they maintain their shape, and stretch with your feet! The best part... they are breathable and washable! A bit on the expensive side for flats, the women's Tree Breezers are $100 a pair. Worth every penny! I was sold after running around New York for a week where all you do is walk everywhere! They held up well! Allbirds are simple in design and 100% comfortable! They have shoes for both men and women. Try them and don't like them? They have a 30 day return policy too! Need an extra pair of shoe laces? Pick up up a pair or two for free! (Limited colors only) Hope you love them as much as I do! Here's to my second pair!

    Unfortunately, I received some very disheartening news today regarding AllBirds. My wife, who has not ordered any Allbirds for six years just purchased two pairs of shoes, and they were too tight on her toes therefore she returned them. She received an email that her order was "flagged" and she subsequently received an email that stated the following: --------------------- Hi xxxxxxx, This message is regarding your return for order 64xxxxxxxx We apologize for any confusion or frustration this may have caused. Our records indicate that your return request has been flagged. As a result, our system has automatically voided your request, as is in line with our return policy. At this time, we are unable to override this decision. For more information about our policies, please review our Terms and Conditions. ------------------- My wife subsequently called AllBirds customer service and they told her that because our household has had a number of returns that her order is not eligible for return. My wife has not ordered AllBirds shoes for over six years and she's being told that she's not able to return her shoes because our household has returned too many shoes?! I have exactly 10 pairs of AllBirds shoes at this time, making this the primary brand of shoes that I own and wear (see photo below showing proof of all of the Allbirds I currently own). Yes, I often times order three pairs of shoes because I'm unsure on the color and fit and often times when I order three pairs of shoes I will return one and keep two, even though I was only planning on keeping one pair. This is absolutely and wholeheartedly absurd that Allbirds would be flagging our orders due to excess returns and refusing to return my wife's unworn shoes! In fact, we just ordered two more pairs of slippers from AllBirds two days ago as Christmas presents for both of our fathers. Every time I have returned Allbirds' shoes, they have never been worn outside, and I simply have worn them around the house to get a feel for them to see if I like them and if they are comfortable. Every pair of returned shoes has been in perfect condition without any evidence of wear and absolutely never worn outside. I can tell Allbirds right now that I am completely DONE with AllBirds and I will be giving ZERO further business to this company. I am so furious given the amount of money that I have invested in this company and this is the end result of that commitment to Allbirds. I will also be telling all of my friends and family who also purchase Allbirds about this experience and encourage them to discontinue further support of AllBirds.  I have nothing further to say other than I am so disappointed to the fact that I want to throw all of my Allbirds away. I detailed everything above to Allbirds' customer service and they neglected to even respond. I warn other Allbirds customers of this potential outcome if you buy shoes from this company.

    My shoes after 2 weeks of wear. So comfy.
    Amy K.

    Located at 2nd floor of UTC...staff was friendly and helpful. Me and my boyfriend wanted to buy these in a while. Glad I got to come in to try shoes on. I like touching the materials. The original wool runner shoes are a little hot for San Diego (In winter ok), even though that was what I wanted to buy. I bought the newer tree runners with eucalyptus fabric putter and wool bottom inner lining instead because they felt cooler. My tree runner came in a San Diego store special coloring which is beige with turquoise or orange extra laces. Fit: I wear between size 8.5 to 9 and bought the 9 because they only come in whole number sizes. I have bunions, low profile (flat in y direction), but wide (in x direction) feet. The fabric is great for bunions because it doesn't add pressure to it. Super comfy, the soles are really flexible. I want to get more colors! I'm a pronator and there isn't a lot of support to help correct rolling out. For casual walking, they work well.

    Tree Breezers (flats made from eucalyptus)
    Akemi W.

    I first found Allbirds back when they were only online and had just one shoe design. I tried that shoe and liked it, but my feet are sweaty and the wool was just too hot for me. But even back then I was impressed by the easy returns for already worn shoes. Fast forward to this year and I saw online ads for some nice looking shoes made from eucalyptus. Turns out, they were Allbirds. And Allbirds now had physical stores! I've been waiting for the new San Diego store to open ever since. They did a few weeks ago, and I finally got to visit. I was very excited to see the eucalyptus shoes in person. The colors I like best are online-only, but it was great to test the design for size and comfort. This store is dealing with the pandemic well. The front opens, so it's less enclosed than most shops. Someone meets you at the door and assigns you a place for trying things on. All the shoes are sanitized after you wear them. I don't normal review retail, but everyone working here was so darn nice. This has to be a stressful time for them, but you never would have known it from the friendly conversation. Thanks, Allbirds staff!

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    11 months ago

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    4 months ago

    Love these shoes. Only shoe brand I wear. They should list their locations though on the website.

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    1 year ago

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    4 years ago

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    6 years ago

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    2 years ago

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    4 years ago

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    3 years ago

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    3 years ago

    Big shout out to the team here at UTC mall. The whole staff is amazing. Thank you guys for going the extra mile. Crazy about the product!

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    5 years ago

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    3 years ago

    Terrific selection of shoes, socks and athletic wear. Love the brand, and the staff was kind & helpful. Enjoyable shopping experience!

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    3 years ago

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    Review Highlights - Allbirds

    I'm not a big fan of the UTC mall because I don't really feel welcomed in many of the stores I go into but my experience was great.

    Mentioned in 2 reviews

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