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    Marble MD Design

    3.8 (4 reviews)
    Closed 8:00 am - 5:00 pm

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    Services - Marble MD Design

    Bathroom remodeling

    Countertop installation

    Countertop refinishing

    3 More Services

    Countertop removal

    Countertop repair

    Remodeling

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    Granite and Marble Specialties

    Granite and Marble Specialties

    4.4
    (220 reviews)

    from start to finish everything went smoothly, all questions were answered no matter how many calls…read moreor emails you made, always polite and knowledgeable, installation was excellent they made sure to include you in on even a minor change. And the quality of the quartz is beautiful

    TASK: Remove existing backsplash and countertop and install a new backsplash and countertop…read more PROBLEM 1: NEITHER THE DEMOLITION CREW NOR THE INSTALLATION CREW WAS RESPONSIBLE FOR PREPPING THE COUNTERTOPS. Nothing was covered. All contents of the drawers were contaminated by demolition materials. In addition, during the demolition, the underlayment of the countertops was damaged. As stated in the contract, this was not to be addressed by Granite and Marble Specialists (GMS). Once the island countertop was removed, you could see that a heavy layer of glue remained on the underlay. The installers said that that was not their responsibility. They installed the countertop over the uneven underlayment of the residual glue. This meant that there were up to 1/2 inch gaps between the counter and the underlayment, stretching a span of 108.5 inches. Over time, this will lead to instability and breakage of the stone. The installers forged ahead and installed the new countertop independent of the gaps. The installers were adamant that they had installed the island countertop to level. RESULT: We had to remove the new countertop and have the surface sanded to level before having them reinstall the countertop. PROBLEM 2: NEITHER THE DEMOLITION CREW NOR THE INSTALLATION CREW WAS RESPONSIBLE FOR PREPPING THE BLACKSPLASH AFTER DEMOLITION. This meant that it was the homeowner's responsibility to install drywall and to make sure that the backsplash was level. The backsplash was 1.5 inches unlevel from one end of the backsplash to the other. Thus, in addition to the provision of drywall because the existing drywall was damaged during demolition, we had to shim the drywall to ensure the backsplash was level for the backsplash installation. RESULT: We had to go buy wood, cut it to the specific dimensions and install the new underlayment for the backsplash. IN SUM: GMS provided what the contract stated, an installed countertop and backsplash. It was not stated in the contract that it be level or that it be level to the degree that it was level prior to the new installation. The installers showed it to be level because the countertop was 108.5 inches long X 46 inches wide X 3cm deep. So, BEWARE. If this is the type of installation you are looking for, this is the organization for you.

    StoneWorld Seattle

    StoneWorld Seattle

    4.0
    (31 reviews)

    The staff are super helpful. The selection is very broad and pricing is competitive. Appreciate the…read morekind service that Jason's provided form their sales team and the helpfulness of other staff when I had to borrow display units to check them out at home.

    Customer service is indeed a head-scratcher these days. Granted my small granite countertop…read morepurchase ($385.00) probably wasn't a "retirement order," but really? I go into their store, select the slab I want, give them the specs, and pay for my stone countertop. I'm told that they will try to get it done for me by the end of the week. They use the word "try" because it's a short week (being the July 4th weekend.) I do understand when they tell me they're too busy that week, but they'll get it for me as quickly the following week as possible. When the following week arrives, I'm then told that it won't be ready until Friday. I very patiently explain that I live out on the Hood Canal, and that Friday is the worst possible day to navigate back and forth from the Hood Canal. I then leave two or three messages for Casey (the point guy as far as preparing my order is concerned.) Naturally, I am wanting to move things up a day or two, but Casey does not return any of my calls. I'm then told once again that my order is scheduled to be done on Friday. I tell the fellow on the phone that I will be in either Monday or Tuesday to collect it, as Friday is a nightmare for Seattle/Hood Canal traffic. When I arrive on Tuesday, I am greeted by a gentleman who immediately complains that everyone wants to pick up their order on the same day and at the same time. He then informs me that I was supposed to pick it up on Friday, as that was what I said I was going to do. As I really wasn't looking for an argument, I simply told this fellow that his version of the story wasn't really accurate. He then argues with me before helping me load the material into my SUV. Please note that it was only a 27" x 25" piece, and no special material handling equipment was necessary. He simply had to pick it up off a table and slide it into my vehicle. Took about two minutes (if that.) Now, why he had to carry on about me not picking it up when I supposedly said I would, (which of course wasn't the case,) and trying to make me feel bad is anyone's guess. What he succeeded in doing was making me feel bad that I picked Stone World to deal with. For my part, I simply told him "All's well that ends well." I didn't come into his store with a chip on my shoulder demanding why he didn't have it ready for me in a timely manner, or asking for an apology that nobody called me back. What was the point in telling me I was a bad customer. If he was trying to convince me never to shop for stone at Stone World anymore, then that's exactly what he accomplished. By the by, never even got a thank you on that day for my business.

    GS Kitchen & Bath

    GS Kitchen & Bath

    2.9
    (122 reviews)
    $$

    Bought a sink cabinet - on a strict "no returns" policy - only to find the quartz sink top did not…read morefit the wooden cabinet. The opening of the top drawers would be blocked by the quartz top edge. This must have been known to GS when they set up these items in their showroom.

    This is the cheapest place in Seattle that I have found for granite and quartz, BUT buyer beware…read more If you know how to cut, handle, seam, and polish edges, then this place is a good deal for you. If this is your 1st time buying or installing stone do not step into these waters. If you choose to ignore that advice, you do so at your own financial peril. I have been buying granite here for 11 years. Twice my order has both been cut correctly and ready when I showed up. Seriously, 2 times out of maybe 20. You have to measure your stone before it is loaded, inspect corners and edges. There have been a few times when I provided a template and the cuts we still off. MEASURE BEFORE YOU LEAVE. If it is wrong and you leave, they will not fix and you will not get a refund or credit. Will not. As stated, stone prices are cheap, there is little to no haggle room on the stone, but they make their profit in fabrication: the cuts. Be aware of that when you are discussing cost. There is also wide margin on their sinks, fixtures and cabinets - especially vanities. The cabinets are plywood flat packs and quality is in line with IKEA. I would advise against a cabinet purchase here, but I am a cabinet maker so I am by nature bias. They put gas the glue for a couple weeks and some people hate that smell. In summary: cheaply priced, but quality stone, zero customer service during or after the sale, and it is on you to make sure it is all correct.

    BM Cabinetry & Closet

    BM Cabinetry & Closet

    5.0
    (4 reviews)

    Super nice cabinets that's made from 100% wood zero partial boards. Easy to put together and the…read moreprice is truly wholesale! Ben can help You design your cabinet layout. And the best part is you take all your cabinets home with you when you buy them. Lots of colors and styles to choose from they also sell counter tops, flooring and sinks. It's truly a one stop shop I previously went to Cabinets Togo and the cost was double and the quality of Cabinet Togo wasn't as good as BM cabinets. I'm truly happy that I saw BM Cabinets on Craigslist/Facebook. I've been telling everyone about this place

    My name is Maria from Legacy an I have been a general contractor for several years, and I remember…read morewhen I first met Ben from BM Cabinetry. He was a sales representative for a cabinet company at the time. Ben was always clear, honest, and transparent in his work, and he had a dream that today has become a reality. People like Ben and his wife are exactly the kind of business owners we need in this industry--owners who allow us to offer our clients the best possible prices at true wholesale cost, while still giving us a healthy profit margin with very high‑quality products. I have been purchasing cabinets from Ben since 2020, and I have never had a single complaint. My clients are always impressed with the quality of the cabinets and the efficiency of his installers. Congratulations to Ben and his team, and may their success continue. Highly recommended -- and no one can beat their prices.

    Marble MD Design - countertopinstall - Updated June 2026

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