After years of needing to redo the siding on our 1932 home, we finally bit the bullet and got it done. after several quotes we ultimately chose Pacific Exteriors, and we couldn't be more pleased! Our project manager Kevin was amazing and paid attention to every detail, including things I never would have noticed. The work team was here every day rain or shine and busted out the whole project in less than 2 weeks. Becca at the office stayed on top of our project and was incredibly supportive while we worked through obtaining our funds. In the end we ended up with the exterior of our dreams. We will definitely be going back to Pacific Exteriors when it is time to do the roof. read more

Pacific Exteriors - Before, wood shingle siding - Siding Near Me - Seattle, Washington

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We hired Pacific Exteriors last year to paint the exterior of our home and repair some siding. I've actually been putting off writing this review because I was so frustrated by the experience that I didn't really want to revisit it. Now, a year and $20,000+ later, I've probably willingly forgotten some of the most frustrating details, but unfortunately the issues we're continuing to find with the finished product finally prompted me to write it. The initial consultation and sales process were great, and I also really liked the color consultation service they partnered with, which allowed us to digitally visualize different options on our home. That said, because part of our exterior is vinyl, we were limited to vinyl-safe colors, and the designer wasn't up to date on which colors or paint lines qualified, so that part wasn't quite as helpful as it could have been. I will also give Pacific Exteriors credit for being very patient with me while I chose colors and even changed my mind a few times before the paint was purchased. Once the actual project started, though, things became pretty disorganized. What was supposed to be, if I remember correctly, roughly a two-week project ended up stretching over more than two months. We tried to be very understanding because we know exterior work involves weather, crews, materials and a lot of moving pieces. But this is also what a large, established company does every day, and we felt there should have been a much better system for managing the project and communicating with us. The biggest frustration was that communication was almost entirely reactive rather than proactive. As the project stretched on, we regularly had to reach out ourselves to ask when crews would be returning, what the schedule was, and when the work would actually be completed. Updates generally weren't provided unless we asked for them. There were days crews showed up when we weren't expecting them, and other days or weekends when we were specifically told they would be working, so we rearranged or canceled plans to stay out of their way, only for no one to show up and no one to communicate the change. There were also many mornings when trucks would arrive around 8 or 9, disappear, and then work wouldn't actually begin until around noon. We were genuinely patient about delays and understood that schedules change. What became difficult to excuse was being repeatedly left wondering whether anyone was coming and having to continually follow up ourselves for basic information about a project that had already gone weeks beyond its expected timeline. Unfortunately, the workmanship has also been disappointing over time. During the project, we had to walk through multiple times and point out areas that needed more attention or touch-ups. Within a few months, we already had some peeling. Now, about a year later, we're finding areas where the old paint is visible through the new paint, making it clear those spots weren't adequately prepped or covered. Most concerning, we've also discovered areas where entire strips of blue painter's tape were simply painted over. Those strips are now surfacing and peeling away with the paint. Before leaving this review, I reached back out to Pacific Exteriors to give them the opportunity to come take a look at these issues and correct them. Unfortunately, I received no response. Given how much we spent and how recently the work was completed, I would have at least expected an acknowledgment and an opportunity to discuss the problems we're seeing. I recognize that our experience may not be representative of every Pacific Exteriors project, especially given the number of positive reviews they have. That's part of why we gave them so much patience throughout the process and why I've hesitated to leave this review. But looking back, these weren't just occasional scheduling hiccups or a missed touch-up. A project we expected to take around two weeks stretched beyond two months, with us repeatedly having to initiate communication just to understand what was happening. For a $20,000+ exterior project, the communication, project management, preparation and attention to detail simply weren't what we expected from a company of this size and reputation. And now, only a year later, seeing peeling, inadequate coverage and other workmanship issues, and receiving no response when we've asked them to address those concerns, has made the overall experience even more disappointing. read more

Pacific Exteriors was one of the few siding companies willing to side and paint our house. The southeast facing side of our house was pretty damaged from the sun. Forty years of direct sun had taken its toll on our cedar siding. The back side of our house and garage is protected and the cedar is in great shape. That's the part we wanted to paint. James Hardie siding will last our lifetime and looks beautiful. Our lead, Joe Ray, was courteous, knowledgeable and quick to communicate. Our siding crew of Francisco, Luis and Alex really knew their craft. Pictures of the siding only because we are waiting on weather for the paint. read more

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Pacific Exteriors went above and beyond IMO. After a several months-long debacle with another contractor who damaged my garage door - and finally getting that resolved, Pacific painted the replacement door panel. Kevin and the crew that came did this quickly and professionally. Thanks! read more

The crew who did the work did a great job and yes we have a new nice roof BUT the project manager was terrible with communication and didn't come to the job site once. He said they would start on a Tuesday but they came on a Monday and got started and stayed past 8pm which was loud and disruptive for our family. We then had to ask HIM if he was coming for a final walkthrough. Would not recommend. read more

I contacted them in March to begin a small soffit project. Abraham sold me a soffit that was not one that they provided and it was a bit confusing after everything was installed. Ultimately, I was not satisfied with the material since it was not what was expected or advertised. It would have been helpful to see and feel the material samples of the soffit. They offered a discount if I signed the contract on the spot - which is a sales tactic I should have been wary of. Jason the project manager has been trying to help me finish this small project with their internal team. They still need to complete my project with the final vents they removed and Jason tried to remedy the incomplete look of the project by proposing they install board and batten to hide the seams of the soffit. I've been waiting over a month and still no new date is scheduled to complete the project. Initially, I was excited to support a local business and looked forward to doing more business with them. But at this time, I cannot recommend this company. read more

Excellent service. They completed the job in as little as a week. Everything looks great and my house is the best looking in the neighborhood lol I'm very happy with their service and professionalism I highly recommend pacific exteriors read more

It took them returning a year later to fix mistakes, and still there are so many. they use pick up crews so there are no carpentry or critical thinking skills. save yourself a big headache and find someone else. read more

Pro- the siding looks great so far and the damage they did on the house, they had fixed. Cons- The crew left the job site a mess, Redbull cans in the driveway, garbage all over, they blocked our driveway because product was just haphazardly thrown out. First day on the job and they broke a water pipe because of the force used to remove the siding. They also ripped the internet out of the side of the house and when I called they said, "Well I told you that might happen". It could have been prevented by not letting it hang by cords off the side of the house. Jake the project manager was MIA and only showed up from time to time. They didn't clean up their product afterwards and then were upset with me when I moved it myself so that I could have access to my driveway. They still have not come back and installed items removed from the house. I'm really bummed. This was a LOT of money to spend and I wish another company would have gotten it. I got their name from a friend who initially had a good experience but then when I checked back- they had similar complaints as other people about incorrect window sizing etc. I honestly can't wait until I don't have to deal with them again. read more

Our project started off on a great note with Amador as our project manager and coming out to detail all the logistics of our multi-staged and multiple parts project. Amador took thorough notes, listed all the things we needed completed, and the steps that would take place throughout our project. Louis was the first worker to begin the project and his level of work and craftsmanship was the best we had on the project. The largest portion of our project (removing and replacing rotten siding on one side of the house) was completed with Louis and we were satisfied with the work; however, Louis became sick and did not ever return to the job site. At this point things took a turn for the worse and pretty much went downhill from here. After several days with no work being done and no communication taking place, I finally reached Amador and asked what was going on and if anyone else would be coming to complete the siding as well as all the other projects needing to take place culminating in the painting of the exterior of the house. This was to be the trend moving forward. After Louis left, we had numerous different crew members and I had to reach out to Amador for essentially all communication. Each subsequent worker or crew who arrived had to be re-apprised of the work needing to be done and often my husband or I were the ones to explain the work needing to be done as Amador did not arrive to show each new crew member what needed to be done. We had multiple walkthroughs to address the continued issues and low quality of work. A large portion of clean-up was done by my husband and I due to the low quality of clean-up or attention to detail in this area. In the "Start to Finish Guide" PE provides it states they will notify us of the crew needing to take the day off - this NEVER happened during the entirety of the project. Painting was the absolute worst portion of the project with multiple re-dos, rot painted over (this was discovered when we were walking around looking at the painting and my husband stuck his finger through a rotten board they had filled with caulk and then painted over) and having to be re-done, and low quality of work overall. You can look at certain portions of the house and see where no primer was applied (on raw lumber that had been replaced!) prior to painting and a second coat was never applied. The pre-wash and painting prep was paltry at best and our house basically received a light bath in preparation for paint, but no scraping of flaking/loose paint or true power-washing occurred. Amador became harder and harder to reach as the project progressed and at certain points I called the main office to try and talk to anyone to find out what was going on with our project. We also asked for an invoice with every payment request throughout the project, but this did not happen on a consistent basis until we stated we would not approve any further payments until invoices were provided and the work was detailed on what we were paying for. According to the "Start to Finish Guide" it states punch lists will be created to wrap up the project and then a final walk through and inspection. We had multiple punch lists and items on those lists were not completed to our satisfaction, despite Amador stating multiple times they would keep coming out to do the work until we were satisfied. After a final punch list was created there was never a final walk through to address anything. It felt like PE could not wait to wrap our project, collect their final payment, and move on. In the end if felt like we were a "small, low cost" project for them and once the largest portion of the project was done, the little projects were simple annoyances they couldn't be bothered to complete in a high-quality fashion. The work Pacific Exteriors provided is not at the standard we expected for what was advertised and originally shown to us. If we had to have additional work done or future work we will not use PE again and we will not recommend them to others seeking work on their home. read more

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Pacific Exteriors came out to fix our siding and a few of our neighbors. They did such an amazing job and they were so quick and efficient! The planning process went very smooth. We emailed them, set up a time to meet with an estimator. From there we chose what material, pricing, etc and a rough estimate of dates due to material availability. From there we met with the project manager, Amador. He was informative, knowledgeable and provided great communication. The team that came out finished each house in about a day and a half. We're so lucky that they came out to replace the siding before the windstorm that happened about a week later. The siding made a huge difference and we're very thankful. The house looks great, so far the quality has made a huge difference as well since the siding is placed right at the master bedroom so we can hear the difference when it's windy. Thank you again! read more

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Pacific re-sided my 1925 Craftsman in Ballard with James Hardie lap siding. They then repainted the whole house and trim. They did a great job. They were fast, organized, responsive, and professional. The work quality was high and consistent. They promptly attended to my requests. And I enjoyed their crews being at my house. I was in a hurry, and I was delighted with their flexibility in expediting my project. Highly recommended read more

Pacific Exteriors - Re-sided and repainted by Pacific. - Siding Near Me - Seattle, Washington

This process has been a nightmare. We are now over a year in and I still have tape and plastic over our bathroom windows. They have messed up four times now getting the right size and type of windows. At every step we have had issues. From the sales guy promising something to then have them say the price is double after signing a contract to constantly having to stay on top of my product manager to get anyone to address the issues remaining with their work, it has been a draining process. If you value your time and sanity, pick a competent company who can actually deliver on what they promise. read more

They resided my entire house with Hardie board. From what I observed they used the proper flashing behind the joints, and sealed with caulk where called for. They replaced a window, which in the end was about 1/8th of an inch short of where the previous window met the dry wall, I needed to caulk that. There was some damage to a railing around my front porch. We discussed it and they compensated me based upon the previous condition of the railing. It's been two years and it still looks great! read more

Work Done: Siding Entire Home, Exterior Painting I've been very satisfied with the job Pacific Exteriors did with siding my entire house (Hardie Board) as well as providing touch up painting where needed. It's been a few years now, and I haven't had a single issue related to the work they did. Pacific Exteriors' service was professional, timely, attentive, and communicative. An unexpected aviary "friend" (woodpecker) found his way through a wood attic vent/screen, and Pacific Exteriors very nimbly found a solution that was both unharming for the bird and repaired my home to its original state. Steve was fantastic to work with both during the big job as well as with our recent interactions. I met with several contractors prior to residing the entire home, and I'm glad I went with my gut that Pacific Exteriors would be ones I could trust. I've had many compliments on the siding job they've done, and I wouldn't hesitate to recommend them for siding work. read more

We recently completed our whole exterior siding replacement with Pacific. They did a great job with such a complicated project. House was built more than 30 years ago and covered in EIFS siding and Pacific replaced it with James Hardie and metal siding. There are so many surprises along the time due to the way the house was framed (curved, sloped, concrete, etc) and our project manager Jason was able to get all the custom parts ordered to finish the project. read more

I have been meaning to leave a nice review for these folks for a while now. Pacific Exteriors replaced our tired old siding with high quality hardie plank last summer. Their quote came in enough below the other bids we requested that it was a no-brainer to choose them. The quality of their work was excellent. There were some communication lapses along the way, which was occasionally frustrating (but hey, when has working with a contractor ever been stress-free?). For example, one of our window screens was damaged, and it took several weeks to get it back, and when it was returned, part of the screen material had been stretched too tight in the frame, so the side of the screen was buckled inward and made it completely ineffective as a bug deflector. After another week of email back and forth, they came back to get it again and replaced it with a new screen that fit the window correctly. We also had an issue with water pooling from the fascia in our entry way, but they were able to send out someone to do the repair relatively quickly. They did not want to leave us feeling like there were any issues left untouched, and we truly appreciated that level of thoughtfulness. Lastly, we had some concerns with on-site safety on the part of the crew, which we addressed to the office manager after the project was completed, so I hope they will have taken measures to correct those issues since then. Overall though, I have no regrets that we worked with Pacific Exteriors--our house looks fantastic, and the recent home inspection we had done provided another boost to our confidence that the quality of their work was top notch. read more

Pacific Exteriors - Can't quite get a picture of the whole house, but you can see the excellent work they did here, and the flashing at the bottom was perfect. - Siding Near Me - Seattle, Washington

Ronald came out to provide a quote on residing my house. I was very impressed that we were able to have the entire conversation outside my house and review materials, brochure, pricing on a foldable table he brought with him. The quote was reasonable and beat out other quotes received. Sadly, was not able to do project as we decided to list our home and siding was mostly for cosmetic and long term gain. After receiving a follow up call, Ronald sent out a thank you card to me for taking time to meet. Truly, great customer service. Thanks! read more

UPDATE: It's now late October and I'm still chasing them down to finish a handful of items they agreed to finish at the "final" walkthrough in June. Keeping it a 2 star review solely for the quality of the work. read more

It's taken me way too long to write this review, but we had Pacific Exteriors replace all of our siding and do all of the painting on our house this past summer during the insane heat wave. The guys were outstanding, our house looks awesome (literally all of our neighbors have come up to us and commented...I guess they were very happy to not have to look at our very dingy yellow siding any longer). The workers who came were nice, worked their butts off - and we are thrilled with how our home looks. Highly recommend. (only issue we had was with a third party contractor they were working with for picking out our paint colors - the woman we "worked" with was awful and we had better luck figuring out what we wanted on our own...but since that is another company I'm keeping the 5 star rating). read more

To put it bluntly, I had a terrible experience with Pacific Exteriors. The project was behind schedule, there was little attention to detail (things like the wrong windows being ordered and setting the project back months), and I had to fight every step of the way to get *anything* done. It became a running joke in my social circle that Pacific Exteriors was so bad at getting things done in a timely manner. There were rarely estimates given to when work would be done and I frequently got radio silence from my project manager. It got to the point where if I didn't text him to remind him my job existed, I got the feeling nothing would have been completed. Communication was a constant problem for both myself and the crew. They were frequently out of the loop and had the same complaints about a lack of responsiveness and scheduling. Pacific Exteriors theoretically prides itself on its attention to detail and positive customer experience, which is why when I was selecting from bids I went with them, despite the higher sticker price. For over $30,000 for a small house's siding job, the experience and end result I got was not worth it. After I expressed my dissatisfaction with their service, they were quick to respond (for once) that they wanted to come out and fix all the issues that were left. I gave them another chance to fix those issues, however after two months several problems (door not closing fully, shoddy paint job on the door, etc.) have not been addressed despite them sending several crews out. I've had a lot of work done on my house and I have never had *any* issues with other contractors finishing their work on time or having huge gaps in communication. From start to finish, it's been over a year since I signed the contract. Avoid this company. Go with *literally* anyone else. read more

Did not measure accurately, not once but 3 times for windows. That meant months and months worth of waiting. We had a honey bucket and dumpster and incomplete work for 6 months. Also folks just showed up. Never let us know when they would be there. Sometimes with the expectation that we would be there to let them in. Even more delays due to lack of communication. Left the interior window trim unfinished after having to install windows that were not the right size. 1 star because the guys that did the siding were wonderful. The second project manager was good but not enough to make up for the faults of the first. read more

I found Pacific Exteriors in the Best Pick Reports magazine that came in the mail, and chose them after meetings with all the other siding companies listed there. The price quoted was comparable to the other companies for siding, gutter, decking and painting. Work did not start on the scheduled week, but once work started, things progressed at a reasonable pace. Jason, our project manager, did a great job inspecting and getting things done. Unfortunately, as the days went on, the work became sloppy, and the workers had to come back to redo portions of siding they should have done right the first time. Just waiting for them to come back created delays, so the siding project took longer than anticipated. Luckily, the gutter and decking work was done fairly quickly, so the painters could finish up and complete the job. We are happy with the finished results, and would not hesitate to use them again, especially with Jason as the project manager. He was very diligent and professional, both before and after the project was completed, making sure things were done right. read more

They installed hardy board years ago. Recently we had some trouble with one of the panels. Pacific Exteriors replaced the panel and is going to paint it gratis. They are pleasant and highly organized. I highly recommend them for your exterior needs. read more

I am late in putting a review in for this firm after reading some negative reviews. Wanted to share positive experience. Once you establish what you want , they work with you on scheduling and steps being taken. We had a couple issues and they stood by their work and worked with us on issues. Geoff was our project manager and was responsive and did not get frustrated when he could have. Very good PM. read more

I was truly quite taken aback by this company. HomeAdvisor matched me with them and after reading the reviews on HomeAdvisor, I thought they would be the perfect hire for my project. This was not the case. Their followup process was just horrible. They sent an email, basically claiming I contacted them for a free inspection/estimate. Nothing about the way I approached them made it seem as though I was expecting free services from them. Then in the email, they basically said the would not come/ were not interested in coming if my project didn't total at least $4,500. What a terrible thing to say to a perspective customer before even doing a proper followup call. Why would you offer to be giving "free estimates" but in reality be expecting a $4,500 retainer. It's just unprofessional. I work in this industry, I would never interact with a potential client in this manner. I am not going to let them work on my house, and I won't be using them for any of my clients or suggesting them to any of my other contracts. read more

Based in large part of positive review, we hired Pacific Exteriors to insulate and reside our home. Pros: The quote was reasonable, the final product was what was promised (we are very pleased), and, without exception, every interaction with the staff was friendly and courteous. I also appreciated their use of masks and ability to conduct all our meetings outside. Overall, what was promised was delivered. Cons: It took about 3 and a half months from signing the contract and making the down payment before our project began. Admittedly, this was during a pandemic, so keep that in mind. However, I received zero pro-active communications after signing the contract and making the first payment. Every interaction was a response to my initiative in asking if the materials were ordered, approximate dates, or at least how many other projects there were ahead of me. Simply calling us periodically to let us know we were not forgotten would have gone a long way toward assuaging my frustrations and concerns. This was a particular issue because we were needed to coordinate with another company for a separate project that would also need to set up shop in our yard. Once it started, the project went smoothly. However the property was never thoroughly cleaned at the end. After the project I spent at least 4 hours cleaning debris and bits of insulation from our yard (and more importantly, from our neighbor's yard). A minor irritation was that upon completion of the project the porta-potty, dumpster, and excess materials lingered on our property for a week or more. Knowing what I know now, would I hire them again? Maybe. As I said, the quality of the work was excellent and the price was fair, but the lack of communication and slowness to remove everything left something be to be desired. read more

Pacific Exteriors replaced the siding on my home last year and were, without question, one of the most professional companies I have ever dealt with. Absolutely incredible in every way. I wish I had another house just so I could get them to side it too! read more

Pacific Exteriors - Siding Near Me - Seattle, Washington

David and his team are best in class. He helped me find the correct siding package and steer clear of inferior materials and shoddy labor. Pacific Exteriors is my go to for anything I'll ever need in the future. 10/10 recommend! read more

Pacific Exterior did siding and paint on my house. It looks AMAZING. David Hirn was the project manager and he did a great job overseeing the project from start to finish. read more

Sale rep was great and worked with me on pricing for siding after job walk. PM (Michael) was outstanding from start to finish and extremely knowledgeable and thorough. The issue from me not being able to give 5 stars was due to poor communication from the main office. My project coordinator sent workers to my house to do siding punchiest without my consent. It alarmed me to see several workers waltzing into my backyard on camera while I was away and not expecting them. Luckily I did not have to involve the sheriffs office as I was able to quickly see what was going on. My neighbors were not impressed to say the least. Other issue, I elected to exercise my contract option and executed a change order to have Pac Ext do my painting. However, accounting submitted my final invoice to my loan company without verifying all work was completed. My loan was closed prematurely and I had to call the loan company to get it reversed or I would have had to get a new loan or pay out of pocket. Pac Ext made no attempt to correct the issue they caused and told me just go get a new loan or pay cash. read more

In all likelihood, I will select this company for my siding job. Michael Autry provided an extremely professional presentation. Arrived on time and answered all my questions. They will probably not be the cheapest estimate, but I am not particularly price-driven. I am driven by quality of work for something that will last. Kudos to Michael and the presentation. read more

Overall I was pleased with the job that Pacific Exteriors did on my home. They weren't the cheapest bid that I received, but the quality of the work met our expectations. The project managers and communication I received were less than satisfactory, and you have to stay on top of them as they don't monitor the work the subs are doing at all. Furthermore make sure you read your contract and re-verify the work that's to be completed. Also, they are quite busy and it took over 90-days to start the job after it was contracted. With that said, I would still use them again but learned a lot through the process. read more

We were impressed with the professionalism of staff right from the start. Once the project started, it moved along and was completed as promised. We now have a transformed house. Neighbors love the look. We love the look. The siding crew, gutter installation crew, and the crew doing the final painting were thorough and friendly. read more

Pacific Exteriors just finished painting my house and it turned out great! I was very impressed with their thoroughness, professionalism and completing the job in a timely manner. Very professional from the salesman Larry, onsite project manager; Pavel, operations Hiliary and of course - the painters. read more

Please, do yourself a favor and DO NOT contract this company. After reading so many great reviews, we contracted them to change all siding of the house, paint the exterior of the house, replaced the gutters, and replace all the windows. They have taking several months to have the project completed (it is not completed yet, they started in May saying it would take 2 weeks, it is October), they sent the wrong windows and have installed half of them incorrectly. We have been asking them to check the windows for the past 2 months, since they are not leveled, they won't close properly nor lock. The communication is very poor, the project manager schedules visits and doesn't show up, them he comes on a different day and time and expects us to be in the house to open the door. If you escalate, the next manager is very impatient and doesn't resolve anything. They failed every-single-time to cc me or my husband on the emails so we don't have clear visibility of the project. I wish I had never spent a dime with this company. I can't wait for my project to be done and never have to deal with them again. On top of all the problems, they always left garbage in front of my house, despite the multi requests for them to come take the debris out. I got a nail on my tired because they failed to clean after themselves. read more

This team did our kitchen and guest bathroom remodel. We liked the service so much we are going to have them come back to remodel our master bathroom. read more

They couldn't help me with my particular issue, but unlike everyone else on Yelp who replied with "cannot service", they actually took the time to leave a detailed reply and suggested someone that could help. read more

Since writing our original review, the owner of the company has reached out in an effort to make things right. It doesn't change what happened in the past, but they fixed problems with the house and connected us with a much more proactive, respectful, and communicative project manager to close out the job. read more

We explored a few different options of residing entire home vs sides that really needed to be re done. We were told that the paint would match exactly like the new siding. We went ahead and followed the advice of the individual who came out and gave us this information. Sided 3/4 of the home and painted the one side that was not re done and painted the shop. Upwards of 50K later, the house doesn't match. Initially told us they agreed it didn't match, however, when arrived on site tried to say it was because there was greenery, a pond close to area around, the sun, the moon & stars etc. I wouldn't recommend a company that doesn't stand by their word or is not transparent in what they may not know. The gentleman who gave us the information said this was the first home he did paint and siding on and didn't know that it wouldn't be identical or match per quote (see photo). Good businesses own up to their mistakes and ensure that if something was mistakenly said that they try and make it right so that the customer isn't held responsible at the end of the day. read more

Pacific Exteriors - Siding Near Me - Seattle, Washington

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