Pros: Management and Staff are very helpful. Sometimes, they even are lenient on the rules…read more Cons: The cost of renting long term at public storage is very costly. You only get one late fee forgiveness per year. My advice is if you're looking for a short term storage rental between moves you should go here. If you need long term with a reliable rate, go to a place that isn't a money grab. As of 05/31/25 *Late fees vary between $20 to $30 dollars *One month after due date to make a payment before theres a lien put on your property

I liked the ease of loading to heated storage upstairs. The location worked well for me, and the…read morereservation process made it easier to get the unit. I did not like having to pay $133 annual premium for $3000 of insurance with a deductible -- yes, I was able to cancel -- after paying the unnecessary $11 first month premium because it seemed as if I couldn't rent without insurance even though I said my homeowners insurance covered by property. Another similar over-price was the cost of the $6 lock for the unit. Yes, I appreciated that they had a lock available and provided it, but at four or five times the cost. On the other hand, the people providing the service were very nice and professional. I do recommend this storage based upon my move in experience.

This place gave me a really good deal and the man working at the Kent/Covington location is really…read morenice and helpful. I will be going back and recommending to my friends.

Another review for Covington Cubes. I just moved out of my two units this past month. It was an…read moreeasy process, and the staff was courteous and professional. During the time I rented, Cubes had great communication, gave plenty of advanced notice during rate changes and made sure the facilities were in excellent condition. A shout out to the staff, and in particular to Jeremy who was always polite, professional and positive. Nice work!

Great service and courtesy in an environment with few interactions (once you have the storage, code…read moreand key, there's not a lot of opportunity to connect with the team) is valued even more! I can tell by the few interactions that I'm remembered and that means the world! Clean , secure and responsive!! Highly recommended!

Great place to store your RV! Managers are very accommodating, they have a personal interest in…read morewhat slot to park you in. Example: The manager lady by the name of Dawn - not only parks you where you fit best, but also selects a best spot for you so that other folks can get in and out without the possibility of a "scrape" LOL There just is no difficulty with storing your RV. The other manager Eric, always has a good word for you and thinks possibilities on how to make your stay better! I have been there since 2004, and it has been pleasant! Thanks to you, Dawn and Eric! Bernie Wemmer

Beware of Mileage Overcharges at This U-Haul Location…read more I recently rented a U-Haul from this location and drove less than 20 miles total (verified by my own GPS and route tracking). I returned it without a problem until I saw the charge come through on my credit card which was more than double the estimated cost. When I brought this up, they said it was because the reported mileage was more than 5 times what I actually drive. The staff gave no clear explanation and couldn't help me beyond giving me a 800 number to dispute the charge. Just take care before renting from this business.

Do not use this place to rent a Uhaul. Worst customer service experience ever upon returning. The…read moreUhaul was dirty inside and wrecked my white furniture and area rug, the clerk didn't care. The clerk called me and told me I had to return the trailer early because someone booked it after us so we busted our butts to do so, we were going to be 15 minutes late to return it so I called to let them know and the clerk said "oh, well, the people who needed it after you decided to go somewhere else", he didn't call me and let me know nor did he care when I said it would have been nice for him to call me so I didn't have to waste so much gas to get there in time (Driving from Idaho). The clerk didn't apologize for our experience he just acted like he didn't give a care and said "take it up with UHAUL" . The customer service at this place is sorely lacking. If I could give my experience -5 stars I would.

Dave answered customers concerns and handled it professionally. This is the way business should be…read moredone. Thanks Dave. :-)

From the owner: Rock Creek offers outdoor PAVED storage for your car, camper, trailer, RV, motorhome, coach,…read moresnowmobile trailer, etc. The lot is fenced and gated and well-lit at night. Access hours are 6am to 10pm 365 days / year.

There always nice to me . Don't mind me talking to them about anything on my mind . Me taking up 15…read moremin of there time. Great with keeping me on the same price .not going up . Staff is great .

Super clean facilities, well organized. Everyone is kind & helpful. We like using this company and…read morehave used two of their units.

My stored cargo trailer was broken into and contents stolen in less than one month at this place…read more They don't have surveillance except at the front gate. Dilapidated fence/barbed wire surround the premises. After my trailer along with 3 others were broken into and the contents robbed, the attitude of the management is that this happens quite often and it's not a big deal to them anymore. They had the "screw you" attitude and didn't even offer a free month or anything for the hassle. I quickly removed my trailer and placed it into another location with much better surveillance and customer service. For $10 more per month you get a lot more security and customer service at other nearby locations. I highly recommend to look at other storage options and skip this place. The single good review here by Megan F. is obviously a fake. The companies response below is also BS. They tell you all the things you want to hear when signing for space. They said they did nightly walking patrols but obviously they don't. They also said their cameras encompass the full property - not even close. How can thieves use torches and saws and the resident manager doesn't notice anything??? I'm suspicious of insider thievery here. Simply go somewhere else unless you enjoy a hassle.

We have had several storage units from here and have been totally happy with the place and…read moremanagement. We would and do recommend Aall Self Storage.

Tucked away right off Kent Kingley Road and 156th Street, you will find a nice little storage…read morefacility called Meridian self storage. I have worked with an awesome guy named Ray over there for the last few years. I cannot say enough good things about him. He called me communicating extremely well and helped me even when I was going thru difficult months with Covid to make sure I was able to keep all my stuff. The monthly rent is very comparable to other rates locally and I found it personally to be a little lower when I was first comparing prices. I would highly recommend Ray and meridian self storage to anyone looking for a great locally owned storage company!

From the owner: Meridian Self Storage is located conveniently right on Kent-Kangley Road, nesseled between Kent and…read moreCovington. Our storage facility is secured and gated. We have storage space for boats, cars, motorhomes, trailers, family memories, and more. Contact us today to meet our friendly staff.

Ray has been super helpful in helping me get the correct size unit. The facility is new and clean…read more The first month was free so that is a great promotion.

Nice new facility in Kent almost near Covington. Super low pricing as they're new and they're…read moretrying to fill the facility. I met with mgr (Ray) and he gave me a tour and addressed my multitude of questions and concerns. He reserved a unit for me to rent at a later day. I rented online and the whole process was very seamless. Stop by and check out this location if you're in need of a nice, new and clean storage facility in the Kent/Covington area.

Very nice clean store employees are very friendly cheap beer and gas large selection of candyread more

The uhaul agent at this chevron location charged me extra fees 2 times for no good reason. 1st time…read morewas last year 2023 and I didn't leave any review about it, but since its happening again, I decided to mention both cases. The 1st one was a charge for gas fill up. I showed the uhaul agent at chevron that the gas reading recorded by the pickup agent (a day before) was wrong and that agent wrote her number and signed on this mistake and she wrote the correct info in the form. When I dropped the uhaul truck and I explained to him the issue, and showed him the signed forms and pictures of the gas gauge, he said yes its ok. 30 mins later after I left the store I got a notice from my bank about $66 charge. I called him back and called uhaul customer service, and after some fight back and forth again and again, they decided to refund me, which took 5 business days to complete. 2nd time is yesterday when I dropped the vehicle at the same location and again today I got charged $20 extra, for "some fee", I was surprised as I took the vehicle yesterday and returned it the same day yesterday, while they considered it an Out of Hour return fees, while I expect to pay less, returning the truck in few hours instead of keep it for 24 hour. This could be there in their policy, but how would I know if the agent does not say anything about it, and expecting me to read the notes they have on the outside keys drop off box? It was raining bad outside, while the agent inside only pointed me out to drop the keys over there without telling me that I need to use their uhaul App to do a service checkout. I admit that I could be at fault not knowing their rules, but when there is an extra charge, aren't the uhaul agent supposed to be transparent in explaining such fees upfront? It should not be "You need to know our rules, everyone is treated the same" statement that I got from the uhaul agent. You lost my business forever. extra bonus: they asked me to drop the truck at their lot about quarter a mile away and return to drop off the keys. They told me the gate is closed so you can leave it there outside, no issue. When I reached the lot, there was a person - white old male showed up (seems kinda pissed off), and told me in a rude voice that I cannot leave the vehicle here, and I need to drop it somewhere a little bit far. Then he started harassing me when he noticed that I have an English accent, and asking me where I am from and why I am here in the US, and asking me "Be good to my country", and to vote "Republican". Anyways I tried to avoid him and I told the agents at the chevron about this, and they told me he is "Crazy person", while I am pretty sure he was not.