I had four storage units at this facility and the fifth one had a competitor. The contrast between…read morethe level of service and lower price that Easthill Storage offers versus their competition is big. JR and Donna bend over backwards to always be of help. They are very professional and congenial. I have used this facility storage for several years at different times. Each time, they had the best price around. Their facilities are always clean and is easy to get in and out. I would recommend this place over any other.

Extremely rude customer service representative. I just called to get a quote and wasn't asking for…read moreanything for free. Representative hung up the call on me when I was asking about an extra day. I was intending to keep my items from the 30th to the 31st of next month. She said I had to pay a whole other month to keep until the 31st. She then went on to say we don't give anything for free ( which I never even asked for a free day) I am willing to pay for a day but not for the whole month. She hung up on me. Rude! Celeste is my middle name, that is what I was trying to do. Ask questions to understand but I got hung up on. That doesn't seem like you are happy to answer questions. Please just train your staff to be more patient to your first time customers. She implied I was asking for a free day and I never did. She stated you are a business and don't give anything for free.

I've been using Storage One @ Benson for at least five years now as my work storage unit, and it's…read morebeen an overall good experience. Pricing seems fair for the area and it is an ample size. Service here has always been pretty kind the few times that I've needed help, and they've always been super responsive if I need help getting payment links reset or changed. Parking lot here is a little on the small side but I've never been here when it's been crazy busy. They also have dollies to use which is always helpful for getting things to and from my car! Will definitely continue to give them my storage business as a result of years of positive experiences! It's a little farther than I would like, but it's easily accessible when I'm on my way up to Seattle anyways, so I make it work.

1 Star (only because 0 isn't an option)…read more I've had a 10x7 unit at Storage One at Benson since January 2, 2016. For the first several years, things were fine -- mostly because of Nicole, the former manager who actually cared and knew what she was doing. I also had 24-hour access, which was essential for me because I store expensive tools I use for work. I got this unit specifically because of that 24/7 access. But once Nicole left, everything went downhill -- fast. Suddenly my on-time payments weren't being recognized, and I started getting flooded with emails and calls claiming I hadn't paid. Totally false. Then came the spotty access. Sometimes I'd get off work and be locked out of my unit for no reason (code wouldn't work). For someone who depends on secure, reliable access -- this was a nightmare. I had always paid at the end of the pay cycle -- and Nicole never had an issue with that. But after years of doing things the same way, I decided to adjust my payment date to avoid the drama. I even paid extra to cover the shift in date. What happened? I showed up, and my unit was locked. To top it off, the new guy working there had a major attitude problem. Didn't explain anything, didn't apologize -- just walked over, unlocked my unit in silence, and walked away like I was the problem. For the last 2.5 years, it's been pure chaos. Constant employee turnover, staff who don't know what they're doing, and a total lack of customer service. It's like they're running a revolving door operation over there. I've since moved to a much better storage facility -- indoors, cleaner, more professional, and half the price. I should have left years ago. Until Storage One at Benson gets its act together and starts hiring competent, respectful staff, do yourself a favor and take your money elsewhere. If you value peace of mind, reliability, and decent customer service, this is NOT the place for you.

Terrible service terrible owner imagine you been rent a parking spot there for ever a yr and the…read moreowner just takes it away just because he doesn't like the way trailer looks that's what you can expect from this place I used too think they were fair not anymore! Don't go here there are better places!!!!

Century Square Self Storage is the place to store your important personal items. Clean and safe…read more Anu and Bruno, Managers, take care of your needs and are always there to help. I strongly recommend storing your items at Century Square Self Storage.- AO

My partner and I were met with absolutely unnecessary advice and attitude from the front desk…read moreattendant when we came in for a service. Along with that there was a small misbehaved dog loose in the office and it smelled terrible! I was fine with the dog at first when it was just barking at us but what crossed the line is when it lunged and bit my partners leg as we left. That is totally unacceptable and I hope it is addressed before someone else has a poor experience like I did.

We have had a storage unit here for several years. We use autopay, but their system glitches often…read more They will send an email stating that you have 10 days to pay or else...They also flag your account so that your code won't open the gate. So frustrating when it's supposed to be automatic. They also don't reply to emails, so you have to go in during office hours.

They a Big Effort to Help Me out in Purchasing Rv ,Patient,I would Recommend Highly ,Clean Rigs…read moreshows Pride

We were looking at RV's. But after a phone call that was so disrespectful. We talked and decided…read moreto look else where. They need to learn to talk to people like they are not little children.

Rented a storage locker setup appointment online they called me same day very nice man gave me all…read morethe information next day I arrived around noon the lady at the desk handled everything quickly and professionally I was in and out with my new locker in under 20 minutes Super customer service 5+++ stars

I signed up for a locker and within 2 months, they were resurfacing the entire complex. No one…read moretold me this when I signed up. I could not access my locker for for 3 days which is a huge inconvenience. Did we get a discount? NOPE Now I get an email that my rate is going from $164 to $219 within the span of just a few months. I have had lockers before and have never had this bad of an outcome.

I reserved a unit & came by to view it. Turns out it's not a unit, but a parking spot. So, I went…read morewith "plan B", a 12x30, which is really about 11'-9" x 29'. The person who was there, has this complete I don't give a sh*t attitude from the second I walk in the door & it only got worse throughout the whole showing & signing process. There was nobody else there, yet I felt like she was rushing everything and pushing their rental insurance even though I already have home owner's insurance. Just not a comfortable way to do business in general. It's also kind of dumpy. I would try other places first.

Hi, I went there today, made a reservation on their 800 number Monday. Things were going fine until…read moreI asked about a furniture scooter or some kind of cart to move the stuff into the unit. Seems dense that if you r a big bad ass mini storage place or u want to be u think u could manage to have a cart or something to help people because 80% of people would probably want to use something like that. When u go to a grocery store do u carry twenty items in your arms? Usually not. It's bowling alleys without shoes u know? To me it is work to not get 3 1/2 stars for a mini storage. Their expenses must be very low with no heat in the unit. Seems expensive for no heat @ all.

I would absolutely recommend Ohana Movers, we specifically had Luke assisting us with delivering…read moreand placing a shed. He was on time, professional, courteous, and and very passionate about his job. We have a difficult property to navigate and he made the entire process look simple. We will absolutely be hiring then again, and recommend that you give them a call too.

Terrible!! We heard great things about these guys, well that's false!! If zero stars were given…read morethat's what they'd have! We called them to see bout them helping us move this weekend (April 13/14) they said no that we'd have to wait the following weekend, We told them what we needed to be moved, furniture a bed, couch, chair, a desk, a safe and all they said was oh that's all extra, say what? We will never contact them again, clearly they love to charge extra for everything! DO NOT BOTHER WITH THESE TOOLS!!