I used this storage facility for a few months and had zero complaints. They are not the cheapest…read morestorage in town, but you are definitely paying for a better facility and great customer service. The storage is clean, indoors, temperature controlled, and very secured. Stacy helped me both when I was starting and finishing. He was very professional and canceling the contract was no problem.

We started using them when we moved to the area in 2018. The building has always been incredibly…read morewell looked after and clean. We never had to worry about our things in storage. That would've gotten a four star review - they were great and better than anything else we've used. But they got five stars because of how they went way beyond over the last few months. We decided to move and needed to store our things before it got loaded. Ariel did everything to make this the easiest and most efficient move possible. Getting the units, dropping the units we didn't need, help getting a truck, loading and offloading by the movers etc - every single time the team made it as smooth as you can imagine. And ALWAYS with a smile. Not just brilliant professionals but great humans too.

Clean facility, friendly staff, easy to get in and out, an overall great experience. Would highly…read morerecommend.

I rented a unit here for a few months this spring and summer. It is immaculately clean and…read morewell-kept. It is very secure. Jim is SO nice and helpful. They did not have the size I needed when I first called, but took my name and called back with an available unit days later. I highly recommend using this facility, and will if I need storage space again.

The web site is very intuitive and easy to use and navigate…read more The idea is even better as I can find space for my things closer than the nearest corporate storage company and save both time and money ! I have a lot of unused space I am listing soon !

From the owner: Self-storage and parking all throughout Washington State! read more

Had a wonderful experience with Rebecca several different times. She made a not so great moving…read moresituation into a very pleasant experience at Public Storage. She is the reason why I will come back and do business at this same location. If anyone needs anything ask for her! Thanks Rebecca!

It's a shame because this is a nice looking facility in a good town but Public Storage as usual are…read morejust crooks and terrrrrrrrrrrrible at doing professional business. My locker got broken into and my lock was cut and stuff stolen. They wouldn't give me any details and just wanted me to buy another lock. Found out later this happens all the time and people can get in through a fire door. Another shady business practice is month after month they raise rates and penalize good renters by constantly raising their rates with no reason besides the greed of it. Look through reviews it is common business practice for these thieves. And it isn't a little. My unit was $90/month when I started renting 6 months ago and each month has gone up and now is $150/month. I wouldn't store anything of value here. Good chance of getting stolen and they can care less. Go somewhere else I am sad to say.

Horrible place to store your things! Rat and mice infested. Ruined our antique furniture and…read moreclassic truck interior! Rowley did nothing! Someone on the other side of our storage rammed into the wall breaking it and drywall all over! Boxed fell down. Rowley repaired the wall but didn't clean the debris. After 12+ years with them they want to charge us a$10 fee for giving them one key and not 2. Our lock had broke years ago so when they replaced it they gave us ONE key. I can't replace something you didn't give me! Just horrible! They used to not raise the rent that often. Now they do every year and it's quite a bit! We went from $300 to $735 in 12 years! I think in the last 4 years it was $400 to $700! Glad we don't have that storage anymore and we will never go back! We have a storage there for my mom but I'm looking to get out! UPDATE! Rowley made it right with us so water under the bridge now. Thank you Tonya!

I have been a tenant of Rowley's since 2002, and consider myself blessed to have them as my…read morelandlords. I find them to be caring, concerned, faith-based, and flexible. They have good business minds and have protected my business in economic downturns, and helped it grow with expansion solutions and careful leasing considerations concerning my competitors. They visit my business, keep on top of how we are doing, and many of them are clients. An extremely civic-minded company, they support the arts, special events, and sponsor many community activities in the city. I can't imagine leasing from a better property management company. Five stars all the way!

So my experience is only renting trucks, not storage. I got a truck rental online the night before…read morebecause from past experience I know budget per mile rates are way cheaper than uhaul. They called that morning to confirm when I'd come get the truck, informed me of their hours (my pick up time was close to closing), and told me when to avoid to not have to wait long. I went to get the truck and had no paperwork hassles, they didn't even push the optional insurance because my car insurance (State Farm) covers it. I was quickly on my way with my truck. So far I was very happy with their service. The truck itself was in good condition for the mileage and worked fine. So I return it, check my credit card a few days later and my bill was high and no receipt ever sent. I called them and they over billed my mileage (good thing I had an odometer pic). They claimed the form was hard to read (it was) and I saw a refund a few days later. Still I'm suspicious given the number of reviews claiming they were over billed. And still I'd probably use them again because they're all bad! Just remember to take photos of the fuel receipt, odometer, and vehicle condition to protect yourself - I do this every time I rent a car or truck.

I'm not sure how excited anyone can get about a moving truck.... but we had solid service and no…read moreissues with our trucks (we rented here 3 separate times). We recently did a move from the east aide of Cascades to the West. This is hands down the best place we found going east of Seattle, unless you want/need to drive all the way to Yakima or Spokane.

Be very careful to review the final charges if you rent from this Budget location. I was…read moreincorrectly charged for refueling, and even when I provided documentation that the truck was returned refueled, they still refused to fully correct the bill. I was quoted an estimated total of $43.07 for a local truck rental, but after returning the truck I was charged $93.34. The charge included 24 miles and 2 gallons of gas, despite only driving 22 miles and returning the truck fueled above the full marker. When I presented my drop-off photos and fuel transaction, instead of simply correcting the bill, they offered a partial correction. They refused to remove the 2-gallon fuel charge and acted like they were doing me a favor only partially overcharging me. If you rent here document everything and do not assume that they will correct the bill willingly.

They are amazing. Easy to work with! They have helped a lot with my business and their trucks…read more Recommend them to everyone always.

I am getting ready to choose a storage unit that fits my needs for a few months at a time. Delores…read morewas friendly and showed me a variety of units and sizes and wrote down prices for me that were clear and understandable and even called back to see if I had any more questions. Meanwhile, she held a unit for me until choosing definitely. The place seems secure with gate and code needed to enter units. Units are accessible and fit my needs for occasionally bringing items in and out of storage. She also told me about prorated payments and regular monthly rates and that I just need to clear out of a unit by the 6th, ore earlier of whatever month I choose to move out to prevent additional fees after the 6th.

Rented a nice inside climate control unit. Unfortunately, the one on 221st in Sammamish has a…read morerodent infestation & they don't warn you. Moved out right away & had to pay rat removal people. The staff is nice enough but policy is to NOT inform tenants even when rats are running around in your stuff. I confirmed with another Issaquah location that is their policy. What? Check your stuff if you're there & wear an N95. Worst thing is to sweep any dust... rats carry diseases! Wish they would inform tenants so we can check & replace cardboard with plastic bins etc. or make other choices but to say nothing is horrific. I can store stuff in a sheds in my backyard for $300 a month! WTH. Good luck!

Own a RV? This is the place to safely store your rig when you're not using it. The place is clean…read more maintained and well managed. Kudos to Cassie the mgr. We've used a few storage places in the King County area over the last several years, and never felt comfortable with the facilities. Last year. We purchased a new Airstream and was shopping for a covered spot with power. Ole Cedar Mill had a spot available at a very competitive price. Sadly we sold the trailer as it was not suited for our RV lifestyle. We'll definitely be back. Thanks Again. Marc

Beware of Mileage Overcharges at This U-Haul Location…read more I recently rented a U-Haul from this location and drove less than 20 miles total (verified by my own GPS and route tracking). I returned it without a problem until I saw the charge come through on my credit card which was more than double the estimated cost. When I brought this up, they said it was because the reported mileage was more than 5 times what I actually drive. The staff gave no clear explanation and couldn't help me beyond giving me a 800 number to dispute the charge. Just take care before renting from this business.

Service was quick and easy! The front desk person was very nice. I would definitely rent a u-haul…read morefrom this facility again.

Horrible service. The person on the phone was very rude. I was trying to get information about the…read moretruck towing gear and the lady said "I don't have the truck in front of me. I don't know". It certainly needs to improve customer service.