Wonderful place…read more Clean. Well gated. Well Managed. 5- stars all around. The two men that assisted us were knowledgable, polite and very helpful. We got a great deal. - Priced for the area, but the added security & free lock were a bonus for the price we paid. Not to mention no admin fee?! Great place all around.

Expect your rent to be raised consistently and for a hefty amount (ours went up 50% the first year…read morethen another $50 a month the next). They do not honor web-posted prices (my unit is being advertised at $54/mo but they are charging me $80/mo). They do not return phone calls. The chat is useless as all they do is pass your information to the location so they can call you back (which they won't). Zero interest in customer satisfaction - 1000% interest in profit. UPDATE: got somebody to call me back to tell me why the website price is lower than what I'm paying. She said the "website price is to lure new customers and they will get a rate increase to match what I'm paying in six months." I mentioned that the website doesn't state any of this and she says they don't have to. Well, there you go.... buyer beware!

We had a great experience with UNITS. We got our floors refinished so we had our furniture stored…read morein a unit on our driveway-- which is long and narrow, there is no way their truck would fit down it (9' wide). The skilled operator put the unit on a smaller platform with wheels and used a remote control to drive the unit down our precarious driveway. He maneuvered it beautifully and parked it squarely in our driveway. UNITS was very communicative, even responding to one of my emails late in the evening. I would definitely hire them again.

What a breath of fresh air. After the HORRENDOUS treatment and (lack of) service by PODS in the…read moreTacoma, WA area, I cancelled the PODS delivery and called UNITS (after reading the GREAT reviews of UNITS and AWFUL reviews of PODS) I went to the Units website and ordered four containers to be delivered tomorrow. I then placed a call to schedule the delivery which was answered by a LIVE person who had just seen my online request. He said "it sounds like you need the container ASAP so if you would like two of them delivered this afternoon we can do that and deliver the other two the following day". And they ACTUALLY followed through on their promise. They were kind, respectful, honest and prompt. I HIGHLY RECOMMEND UNITS located in Kent, WA.

I went in today to rent a unit. I was greeted by Tracey and received excellent service, even with…read moreit being her first day on her own after training. I was pleased with the process and how it all went. There may be other stores that get you done and out faster, not that this took awhile, but I was able to connect with Tracey as more than just a renter. She was kind, polite and held a conversation through it all.....which made the time fly by. I am a happy customer and will continue to be so as long as this is the type of service we continue to get.

DO NOT RENT FROM THIS PLACE! Almost a 300% increase in rent…read moreafter only being here 2 months?! WTF are you high on?! Where the hell do you find the audacity to do this to people?!???

I am a current tenant at Auburn Way Self Storage. I have rented several units here over the years…read more Navia is always so wonderful and accommodating. Willing to take the time to answer any questions I have. Yesterday I came in with my brother who needed a unit. He suffered multiple heart attacks and a stroke in 2024. Cognitively he is slower than he use to be. Navia took the time to walk him through the entire process and answer any questions he had. He walked out of there feeling like she recognized his disabilities and did everything to make him feel comfortable. Another satisfied customer. Thanks Navia !!

Nice staff. Clean and bright storage facility. Also rented a truck here and it was super easy and a…read moregood price.

Would be 1 star but the quality of the unit has been adequate, but:…read more Price has increased by 215.55 % more than double! since start In June 2020 the cost for my unit started at $418.00 / month In November 2020 price increased to $478.00 / month In June 2021 price increased to $546.00 / month In June 2022 price increased to $610.00 / month In June 2023 price increased to $760.00 / month In June 2024 price increased to $901.00 / month Since June 2020 the cost for my unit has increased from: $418 to $901 / month $901 divided by $418 equals 2.1555 which is 215.55 % They suggested I could purchase another unit if available at a cheaper rate, and move everything to the new unit, then cancel the first unit, this is a 12 foot x 35 foot nearly filled from floor to vaulted ceiling (15 feet) 75% and begin the price gouging over. I spoke with my property manager who said my rate was the highest they have ever seen and did not know why it was so expensive, but offered to request a lower rate, which was denied within 2 hours. This company will not get a dime from me once I purchase a box (approximately $4000) (get it delivered approximately $2000) and unload the public storage unit, and save the $3000 i would pay over the next 12 months. !this is unbelievable but true.

I would leave no stars at all. They upped rent prices 3x in one year. They are absolutely insane to…read morethink $350 is okay for a storage unit and a $63 late fee if you are late due to when you are getting paid. I will never put my belongings in here again. The staff lady at the desk is amazing though. To anyone looking for a storage unit please look somewhere else. I found one that is half of this price. Save yourself the headache and money.

Tucked away right off Kent Kingley Road and 156th Street, you will find a nice little storage…read morefacility called Meridian self storage. I have worked with an awesome guy named Ray over there for the last few years. I cannot say enough good things about him. He called me communicating extremely well and helped me even when I was going thru difficult months with Covid to make sure I was able to keep all my stuff. The monthly rent is very comparable to other rates locally and I found it personally to be a little lower when I was first comparing prices. I would highly recommend Ray and meridian self storage to anyone looking for a great locally owned storage company!

From the owner: Meridian Self Storage is located conveniently right on Kent-Kangley Road, nesseled between Kent and…read moreCovington. Our storage facility is secured and gated. We have storage space for boats, cars, motorhomes, trailers, family memories, and more. Contact us today to meet our friendly staff.