I'm so glad we chose Secure Space Storage. We were treated so nice by Michael who is one of the…read moreservice Representatives at the front desk. We were greeted as soon as we arrived and he made us feel so welcome. The storage is clean, neat, and most importantly well secured. If you need a good, secure, clean, professional and trusted storage space, choose this place. You'll be glad you did.

All the staff is very helpful here and the lease signing process was super simple. I would…read moredefinitely recommend this to a fried!

Very clean and secure facility. The staff are friendly and were very helpful with my storage needs…read more When I outgrew my unit, I was allowed to upgrade to a larger unit, and they applied a prorated amount of rent from my old unit toward the new one. Occasionally the loading docks can get very busy on weekends, but otherwise access is convenient.

Great unit, easy to access, and the guy who showed me to my unit was helpful and friendly, but the…read moreperson working at the front desk got so worked up by my mom and I simply waiting in line while they were helping another customer and it was quite bizarre. I suggest they see someone for anxiety treatment because they started fully panicking when they told us they were helping someone else and we said that was fine and asked where to park. It was very strange and offputting and I do genuinely hope they are doing ok

I moved my 1 bedroom apartment with the help of Seattle Movers and I'm happy with their service…read more They arrived on time and didn't damage anything through the move. I do think that they would work much more efficiently if you stay with them. I did have a few minor issues. They said they will send two guys, but they sent 3. They didn't tell me anything about extra charges for that, not the day before, not when 3 guys showed up and I asked them I was told they'll send two guys. At the end though they showed me the invoice and the rate was higher. I called them the next day and they totally agreed to respect the agreed upon rate, which is fair and nice. They also sent the truck from a further location, which I wasn't expecting considering that they do charge for driving time. Again, I mentioned this to them and they considered the closer location for their estimate. I appreciate them being understanding, but I'd prefer more honesty and better planning upfront. Overall I'm very happy with the service.

After concluding my business with Seattle Movers, they continued to charge me monthly storage fees…read moreautomatically for 2 months, for a total of $700. My belongings were back in my home, but they kept charging me! I notified of them of the issue on June 21, 2024, and they stopped the recurring charges. But they have not refunded me for the $700 they overcharged. They continue to make up excuses about new accountants, accountants being on vacation, accountants being hard to work with, etc. They first promised to have it done within 2 weeks. It has now been over 2 months. The movers were great, but the admins were not responsive with returning the money they have overcharged me. I have filed a complaint through BBB and will need to go through small claims court next. EDIT: got paid back after 2 months and the complaint to the BBB, updated to 3 stars since the actual moving service was good, but the burden was all on me for a returning the money.

Moving is so stressful, but Jose made it a easier with his great customer service. I'll definitely…read morerecommend this storage facility to friends.

This place has flooded multiple times and I only found out because I happened to be there when the…read morefloor was wet. No notice was sent out. They also increased my rent over 100% over the course of one year. Look anywhere else.

I have used super friends twice now and I have only good things to say…read more The scheduling was easy and the 3 man crew arrived precisely on time! We did a walk through, we all got to work and got things packed up faster than I had anticipated. I have a giant glass reptile enclosure that I was very nervous about moving, but they understood the assignment and my reptile and her glass mansion arrived intact! They were so courteous, worked with precision and took care of my belongings. At the end they made sure I was happy and if there was anything else I wanted done before they left. Thank you so much you guys, you made my day and it was a pleasure working with you!

Ya'll be careful. The 2 guys were great but I was severely overcharged for 1 hour of work. Quoted…read more150 but charged 450+ dollars. Make sure you get your quote in writing or email/text.

I rented a unit at 1st Ave Storage for close to 20 years, and management used to be great there (I…read morebelieve Emmet(?) was the longtime manager there, but he left a few years ago). I just recently moved out, as things have gotten shadier and shadier around there. The security/safety around the building has become questionable, especially with the RV camp out back. With that said--the worst part, frankly, is the owner. Charlie is his name, and he basically refused the pro-rated refund that 3 people working at his facility ALL said I would receive. I did a speedy move out April 16, as the manager there told me I could get the pro-rated refund if I cleared my unit out asap, rather than wait until end of month. Great! Sadly, I never received the refund, and even thought the 3 different employees told me I should get it--Charlie apparently refused to follow through, telling his manager "we don't pro-rate". But... all 3 of your employees told me you do...!? When I asked to have Charlie call me directly, I was told Charlie said: "I don't talk to customers directly." I explained I would warn people on Yelp if Charlie doesn't bother calling me back, and his reply (through his employee, since he doesn't talk to customers): Fine, post on Yelp. Additionally, when I rented a U-Haul from them, the gas tank was not even filled. Apparently owner Charlie keeps just a quarter tank in there, claiming it's due to the RV camp stealing gas. But... he will penalize truck renters if they don't return the truck at exactly the maybe kinda quarter-ish level the tank had. Makes it real hard for truck renters to fill up ONLY the amount they use. Hmmm... SO... Be warned. Charlie the owner does not follow through, and frankly does not step up when he should. I moved to another storage facility that provided better rates in a more convenient location... and a safer location. I didn't realize perhaps the best benefit to moving: not supporting a shady owner. I'm giving 2 stars rather than 1 because of the years of good service I had when previous management was great, the place was more secure, and shady business practices didn't impact me. I guess owner Charlie's integrity was lost in parallel with the decline of the community around there :-\ Buyer beware--think twice before using 1st Ave Storage.

Kim who helped me get my U-Haul was very accommodating. I hope to have people work customer service…read morejust like her. She had me in and then out the door quickly. Storage facility could be much nicer other than that GREAT SERVICE.

Beware of renting a unit at any Public Storage. Rates were raised in a 6 month span approx 120.00…read morefor my unit and then I moved out very early the morning of the 3rd (that's the day my house closed escrow) and was charged an entire month for that unit. They could care less about their customers. I'm using another storage facility right now that is very easy to work with so shop around.

The Awesome lady that worked today. Sorry really sick with name ways so amazingly helpful and…read morepatient with me trying to catch up on are bill. Also overly made sure I had all the info I needed. I been with them for years and never had any problems at this facility.

This place will lure you in with a low rate and then raise it 30-40% every six months…read more Deceptive and unethical business model. STAY AWAY.

Easy to sign up. App that manages your unit and payment. If you're ok with a unit not near the…read moreelevator, you can sometimes get a better rate.