Very clean and secure facility. The staff are friendly and were very helpful with my storage needs…read more When I outgrew my unit, I was allowed to upgrade to a larger unit, and they applied a prorated amount of rent from my old unit toward the new one. Occasionally the loading docks can get very busy on weekends, but otherwise access is convenient.

Great unit, easy to access, and the guy who showed me to my unit was helpful and friendly, but the…read moreperson working at the front desk got so worked up by my mom and I simply waiting in line while they were helping another customer and it was quite bizarre. I suggest they see someone for anxiety treatment because they started fully panicking when they told us they were helping someone else and we said that was fine and asked where to park. It was very strange and offputting and I do genuinely hope they are doing ok

I used AAAA Storage for many years, while I was working overseas. They stored my vehicle and…read morebelongings. They were consistently courteous, prompt when I had issues, reliable, and safe. Highly recommend!

I was able to come in on a random day and inquire about a storage. I needed something in the same…read moreday. The counter lady (sorry forgot her name but young with long brown hair.) she was able to provide me with information on what was available. I got a good storage for a great price and was able to move my stuff in the same day. I like how it looks small on the outside but the place is quite huge actually. They have carts on the outside just in case you need to reel something up the ramp that's a little heavier.

I have worked with Martin and his crew on at least 10 local moves. They are easy to work with,…read moreflexible with dates, punctual, and do an amazing job. I have had them move items between houses, taking a load one way, then offloading, and then bringing other items back. I have had them move me out of the house for painting and re-carpeting, and then back in again. They have always been respectful, listened to how I want my moves done, and have never damaged anything. I will continue to use them for all of my moves. Thank you for being a business I can trust.

I would give these people zero stars if it was possible. We used them to move us out of our house…read morewhile we renovated the house. They stored our stuff with the goal of moving us back in when the house construction was completed, which took about 6 months. Well, when it was time to move back in, they couldn't locate the major appliances that they were storing, and damage was done to 10 pieces of furniture. Our bar stools somehow got white paint on them. Our dining bench was stored outside or something because it came back to us completely damaged. Our bookshelves are missing the removable shelves, and they are nowhere to be found. When I contacted the owner, he gave me excuses and said the furniture just needed to be wiped down, which was not true. He then gave us lip service and said don't worry, I will take care of you guys... only to be completely silent and unresponsive. If you care about your house items, DO NOT hire these people. They don't care about your stuff, and they charge you an arm and a leg. Stay clear!!!!!!

This place has flooded multiple times and I only found out because I happened to be there when the…read morefloor was wet. No notice was sent out. They also increased my rent over 100% over the course of one year. Look anywhere else.

Staff are generally inconsiderate people. We rented out a…read morestorage unit as a place to keep some personal keepsakes while we traveled the US. while traveling, we got a call that there's some damage to our unit and water was seen leaking out, however, as we were states away -there was not much we could do aside from send another family member to check but they denied them entry and when we tried to find a work around, they flat out refused to call us back now back in Washington we have made our way back to the storage unit only to discover that there's no record of the repeated calls to speak to the manager and promises that he would return my phone calls, and it's "not their fault" sooo we will absolutely not be recommending them in hopes no one else has to deal with this.. oh and to top it off during the non existent return phone calls we did indeed get an email telling us they were raising everyone's rates.

I have used super friends twice now and I have only good things to say…read more The scheduling was easy and the 3 man crew arrived precisely on time! We did a walk through, we all got to work and got things packed up faster than I had anticipated. I have a giant glass reptile enclosure that I was very nervous about moving, but they understood the assignment and my reptile and her glass mansion arrived intact! They were so courteous, worked with precision and took care of my belongings. At the end they made sure I was happy and if there was anything else I wanted done before they left. Thank you so much you guys, you made my day and it was a pleasure working with you!

Great experience with Super Friends Moving. Job was a bit bigger than we all thought but the team…read morestayed focused and effective. Nothing was dinged or damaged. Highly Recommended!

I rented a unit at 1st Ave Storage for close to 20 years, and management used to be great there (I…read morebelieve Emmet(?) was the longtime manager there, but he left a few years ago). I just recently moved out, as things have gotten shadier and shadier around there. The security/safety around the building has become questionable, especially with the RV camp out back. With that said--the worst part, frankly, is the owner. Charlie is his name, and he basically refused the pro-rated refund that 3 people working at his facility ALL said I would receive. I did a speedy move out April 16, as the manager there told me I could get the pro-rated refund if I cleared my unit out asap, rather than wait until end of month. Great! Sadly, I never received the refund, and even thought the 3 different employees told me I should get it--Charlie apparently refused to follow through, telling his manager "we don't pro-rate". But... all 3 of your employees told me you do...!? When I asked to have Charlie call me directly, I was told Charlie said: "I don't talk to customers directly." I explained I would warn people on Yelp if Charlie doesn't bother calling me back, and his reply (through his employee, since he doesn't talk to customers): Fine, post on Yelp. Additionally, when I rented a U-Haul from them, the gas tank was not even filled. Apparently owner Charlie keeps just a quarter tank in there, claiming it's due to the RV camp stealing gas. But... he will penalize truck renters if they don't return the truck at exactly the maybe kinda quarter-ish level the tank had. Makes it real hard for truck renters to fill up ONLY the amount they use. Hmmm... SO... Be warned. Charlie the owner does not follow through, and frankly does not step up when he should. I moved to another storage facility that provided better rates in a more convenient location... and a safer location. I didn't realize perhaps the best benefit to moving: not supporting a shady owner. I'm giving 2 stars rather than 1 because of the years of good service I had when previous management was great, the place was more secure, and shady business practices didn't impact me. I guess owner Charlie's integrity was lost in parallel with the decline of the community around there :-\ Buyer beware--think twice before using 1st Ave Storage.

Kim who helped me get my U-Haul was very accommodating. I hope to have people work customer service…read morejust like her. She had me in and then out the door quickly. Storage facility could be much nicer other than that GREAT SERVICE.

Beware of renting a unit at any Public Storage. Rates were raised in a 6 month span approx 120.00…read morefor my unit and then I moved out very early the morning of the 3rd (that's the day my house closed escrow) and was charged an entire month for that unit. They could care less about their customers. I'm using another storage facility right now that is very easy to work with so shop around.

The Awesome lady that worked today. Sorry really sick with name ways so amazingly helpful and…read morepatient with me trying to catch up on are bill. Also overly made sure I had all the info I needed. I been with them for years and never had any problems at this facility.

This place will lure you in with a low rate and then raise it 30-40% every six months…read more Deceptive and unethical business model. STAY AWAY.

Easy to sign up. App that manages your unit and payment. If you're ok with a unit not near the…read moreelevator, you can sometimes get a better rate.