Steven was very kind when I walked in and was nice enough to provide information on what I had…read moreasked. The service as amazing during the time I was there.

I originally went in just to ask questions about starting a business and ended up getting my LLC…read moreand EIN done the same day. They were knowledgeable and very down to earth. Didn't feel pressured at all. I would definitely recommend! Explained everything without making me feel dumb for asking questions.

I came here to get my live scan done and the process was super quick and easy. I honestly wish I…read morehad come here sooner! She was very sweet and welcoming, which made the whole experience even better. My friend recommended this place, and I'm so glad I listened. I only paid $25 for the live scan, and they accept card payments, which was really convenient. There are also plenty of parking spots available. Highly recommend!

Great and fast service, very professional. Got my live scan and passport photo done within 5…read moreminutes. 10/10 recommend. Value: High and exceptional.

The service is always quick. I like to come here as it is very convenient, and quick. The staff is…read morealways friendly and very helpful. They scan the barcode, give you the receipt and you're done.

This place is literally the worst. Our business has tried to drop off here because it's the closest…read moreand the employees say they cannot receive our packages.... Isn't that there job tho? They blame the drivers being lazy I will definitely be taking our business elsewhere. (Location on telegraph and Orr and day) where they are pleasant and like to work.

Do not put nothing in this drop box....Please visit someone in the store and get your…read morereceipt...It's not worth it.

UPS drop box conveniently located near the 5 freeway on Carmenita in a business center. Park your…read morecar directly in front of it (you don't even have to turn off your engine), drop off your UPS package, and you're out of there! So much easier than going to a postal store, looking for parking, and waiting in line.

Dropped off a package at this location and the recipient received it re-taped because it had been…read moreopened, with the contents missing. While it is possible this happened during transit, I have used UPS for eight years without issues and this was my first time using this drop off location. I am writing this review in case a pattern develops and to make others aware of my experience.

Avengers Assemble! We've been coming to this UPS Store for almost 20 years, and honestly, it's been…read moreas steady as Cap's shield and as dependable as Vision's moral compass. Through ownership changes, tech upgrades, and shifting staff, it's still the same reliable place we count on. Feels like our own little SHIELD satellite tucked into Cerritos. Brijesh, the new owner, brought in some serious Stark-style tech. The automated package alerts? Feels like Jarvis quietly texting us when a delivery hits. Maybe AI in effect? Tim's still here too and he's been the steady hand like Nick Fury behind the scenes. And Mike, one of the UPS drivers, pops in often with calm, Groot-like energy. You just kinda feel better knowing he's handling your stuff. * We've shipped, received, notarized, and done every other task you can imagine * Everything's smooth. It's like the Wakandan Dora Milaje of service: fast, precise, and no nonsense * Never lost a package, never messed up a form. Even Dr. Strange would approve of the magical efficiency * We've even had them help with rush jobs. Like Peter Parker showing up just in time The store's in a strip mall center that keeps things fresh without going full Stark Tower. Clean, safe, always parking. It's like that unassuming corner of New York where Spider-Man lives (accessible but still low-key.) We'll definitely keep coming back. It's rare to find a place that holds strong through time like this. Although not quite multiverse Kang time travel, it holds up to the rest of time. Like the Avengers, just... .with scanners and label printers instead of vibranium and arc reactors. It's a little part of our routine that's way more super than it looks. Still kind of funny I can remember when this place didn't have all the upgrades. Now it's runnig smoother than some of my apps. We'll be here for the long haul . Maybe even longer than Thor's been alive.

Huy and Dayana are exceptional. Their customer service is consistently warm, attentive, and…read moregenuinely kind. The store is spotless, well‑organized, and welcoming. They offer a wide range of services, including mailboxes, shipping, water refills, Live Scan, U‑Haul rentals, and more. If you value trust and reliability, this is the place to bring your business. I came in for a Live Scan and received fast, friendly, and professional service. I truly appreciate the dedication of these small family owned businesses like this one. Thank you, Huy and Dayana.

The service and customer service is amazing!! Diane was very…read morehelpful and sweet with the live scan process Will definitely recommend! Thank you!!

This location is in the same plaza as 99 Ranch…read more I often see the same few people that work here and they're always friendly and efficient. If a line starts to form and there is another employee they just hop on another register/scale and start to help. It seems so common sense but it doesn't happen at other places anymore, happy to see the fresh customer service.

Love this place, always so nice and helpful. Every time I need help with my labels they are always…read moreready to help me.

I came to this location for a live scan & the lady that helped me was absolutely wonderful. The…read moreservice itself was quick & I did not have to wait around for long. Upon arrival I was greeted warmly & had my LiveScan completed in less than 10 minutes. While I was here I noticed that aside from LiveScan they also carry items for your shipping needs as well as some cute items that make nice gifts. I bought some packaging peanuts while here. I withheld a star because the selection of certain items is limited but my LiveScan experience here was quick & wonderful. I also liked the cute items sold here.

Highly recommend. I came in here with three kids and not really being able to move a really large…read morebox. The gentleman helped me not only carry the box but also tape it. Customer service and there was no wait time.

This store is on my way to the post office. I wanted to renew my passport, so I figured I might as…read morewell try here first. The man that works here is super nice, however they don't do anything that helps with renewing a passport. So if you want anything shipped, come here and they will do it for you with a smile. Also with a fee.

Super nice and friendly. I have been dropping off my packages for Fed Ex or UPS for a few years now…read moreat this location. The gentleman at the front always acknowledges me even I am just in and out in a few seconds.

The service I received from Gabriel was what should be Customer Service should be but is rarely…read moreavailable today!! I shipped a care package to my daughter, who is studying in Berlin. Shipping anything today has become so expensive with any carrier, so he advised the most efficient shipper that would deliver in the most reasonable amount of time. Pak Mail has secured my loyalty as my go-to shipper!!

**Highly recommend!** Came in with a fragile item unsure…read morehow to pack it safely. Staff provided the right materials and expertly helped me complete the packaging. Super knowledgeable, friendly, and thorouh. 5 stars!