As recommended by my neighbor, I take all my documents there to the faxed or mailed. The staff is very nice and the owner is very professional. I enjoy talking with the lady every time. Great service. read more

Always friendly professional service at this locally-owned business. In a nice quiet little corner of the mini-mall.

Great service and staff! Always prompt and helpful. They offer multiple shipping services , mailboxes and some office supplies. The only downside is the parking can get stuffy at times and requires multiple drive around a to find a spot. It's in a busy small shopping center. Also, there are only two entry points into this shipping center. East bound on Beverly Blvd and North bound on Norwalk. May cause you to drive around the city blocks a few times. Other than that, it's a great business and I'm a frequent customer. read more

If you need a place to send your mail if you're going away for more than the usual 30 days that the USPS will hold your mail, this is the spot! Suanne explained everything and even handed me a forwarding form to hand to the USPS. Great prices and for a nominal fee, they'll even take pics of your mail for you. Great local business! read more

The Mail Room - For all of your needs! - Shipping Centers Near Me - Whittier, California

Great service. Good prices and trusted service. Its Mayberry like charm is a welcome surprise.

The notary services were so easy and convenient. I'm really grateful to the amount of mail services this business provides. I love small businesses and will be back soon. read more

I had an awesome experience with the Mail Room. I went to set up a mailbox for my business and it was super easy. They are responsive, helpful and a couple dollars cheaper than the USPS mailboxes and WAY cheaper than UPS. Super highly recommend. read more

I came in here to send a package USPS flat rate. I asked the lady for a label, and she tells me to just write it on the box. She then went on to explain how they don't make money giving out free labels & how they don't make money on USPS. I give her the package and she then tells me it's going to cost $36 to ship. $36??? It only costs $18.40 at the post office and other USPS authorized centers. Wow! Me thinks not. I'm all for her making a profit, but come on! Very expensive place and strange lady. Needles to say I walled out and took my package to USPS less than 5 minutes away. Don't waste your time & money at this establishment unless you want to get ripped off. read more

Excellent customer service experience. The staff is very knowledgeable and very helpful. Came in to mail some sensitive legal documents . They provided the correct postage, tracking labels, and proof of delivery. They even made copies of my docs on the spot. Recommend coming here over the USPS you'll get much quicker and helpful service. They actually care and like their jobs read more

It is so nice and convenient a business like this in the community. Suanne and her team ALWAYS deliver the best customer service. Hours of operation are very convenient. This is a multi service business you could handle several tasks in one visit. Highly recommend. read more

At the Mail Room, they really take care of your mailing needs. They guide you on the best process on mailing items, how to pack them and provide many choices that fit your budget. Very friendly * knowledgeable. I have returned many times using their service and close to home. read more

I had to mail a few packages through different carriers and the lovely people at the mailroom helped me print out my labels, properly packaged my items, and shipped everything out. They were great I'll def be back. read more

I am very happy with their services. I came to this office one morning, I had to send documents to the embassy in Mexico and it was confusing for me but the lady there was super helpful and gave me great service. I will definitely be back for their services. read more

Always smiling excellent customer service at times the lines may get ling but they don't lose their cool ! Quick speedy service . Notary perfectly notarized the first time! Faxes are clear and transmitted ! I highly recommend the Mail room smaller place but their smiles their customer service sure is great !! Every single person employee gets a 5 !!! I'd give them all ten but 5 is the max ! read more

The mail room is the best. Suann and the employees that work there are awesome. Suann helped me recently with shipping my daughters stuff to college. She let me know what can and not be shipped. The service is great. Highly recommend the mail room for all services. read more

Great customer service and willingness to assist. I greatly appreciate their can-do attitude and would highly recommend. Thank you, SueAnne and Nathan!! read more

Very sweet and helpful owners. Appreciate the service they give even if I'm coming for a simple task. Positive and beautiful attitude,

We came here after having a terrible experience at another shipping location and we're so glad that we did. They provided amazing customer service and were very helpful. We needed to ship something and they compared all of the couriers to find the best price. Measured the items to ensure the box fit the item well and was cost effective. These things may seem like the basics but kindness and genuinely wanting to help can go a long way! Thank you so much for taking care of our shipping needs! read more

Unable to email some time sensitive docs for me. I called and asked specifically if they could do this task, and they totally blew it! The notary is fine, but it was very upsetting and a terrible experience. read more

Really like and appreciate this place. It's right around the corner from where I live and I have rarely had to wait in line to be helped, unlike the regular post office. The staff is always friendly and helpful and are cool with the UPS/FedEx delivery guys and once I was filling out my information and the guy was on his route and actually stopped and waited for me. Have been here to fax stuff to foreign countries, make copies, mail things locally, and internationally and have always been happy with their service and friendly staff. read more

Really had a bad experience with this place and had some interesting looks when I came in I told the lady my name and asked me for ID I showed her my old ID from school since I still haven't gotten my new one yet and the lady looked for a while and continued to make bs up that she couldn't give it to me that my iD is not up to date and I told her I could show her my receipt and next messages and any other Proof that it's my package and the lady continued to make excuses about me not being able to get my package and wanted to make my bs experience even longer that I had to email 2 emails and to get there approval to release my package so for me it wasn't my I'd and I feel it was more personal for the lady to make my experience longer so I will never have any packages near this place or think about coming here again! read more

I love this place. The lady who owns it is great, very friendly and knowledgeable. What I appreciate is that she will help you save money when possible by giving you all the shipping options and pricing so you can make the best decision for yourself and your situation. Customer service at it's best. read more

This business has been a constant life saver to me for many years. The owners service and willingness to share her knowledge of how to get things shipped (with verification) fast, quick and in a hurry if necessary has always been invaluable to me. read more

I write this review after having been a repeat customer for over a year now... needless to say it's based on numerous data points, not just one transaction. Suanne and her team continue to exceed my expectations on "customer service"! Not only is she and her staff very friendly, they go out of their way to find the best shipping solution for your needs. A good percentage of the time, it ended up saving me money! A good example to mention is when I was recently shipping a package overseas. I had my own box and packed the items myself. The person assisting me saw a better option where I can size down to a smaller box (without crushing any contents) and save on the shipping fee. The amount saved more than covered the cost of the smaller box. BTW- my original box was a product box with a commercial brand printed on it. This might have flagged customs to question the true content of the box thus delaying the delivery. This was a double save in my book. Thanks Suanne and team for the great customer service experience!!...again! read more

Sent out a few packages here. Easy in and out. Super convenient. Employees are great.

A little annoyed by the old lady that works there. She may be nice, may have come off wrong. But i dont like her way of responding. I just moved to whittier and never even heard of a "mail room" usually its just post office i thogut it was cool. I walk in and kindly say "this place is cool its like the post office, so is this like a easier way for people to mail things since post office is all the way in town" She laughs and says "actually no, because we have been here for 30 years" ..... uhmmm okay she replied with a rude tone of voice and i quickly just changed the subject and wanted to get out of there and mail my package. She then told me she was going to open my mail because i was mailing it for my mom and she NEEDED to see if there was liquids after i told her there were no liquids. Called my mom just to make sure and my mom told me to not even bother just to drive 15 min into town anyways maybe it was ALL a misunderstanding or shes just a bitch *****to reply to her reply, no other way of doing so. I told you it was makeup. Get over it. You know i told you. Stop defending yourself when youre wrong instead of owning up to it. Youre pathetic read more

They were fast and friendly. Pretty professional. Good place if you need to notarize a document.

Please come here for all your shipping and mail needs. Great customer service and a friendly staff. I recommend them to anyone.

Very personable and attentive, Suanne is clearly a pro in her field and in customer care. Bought a box, used all of the services and even had custom patches created there. Would've had my car tuned up and a root canal done at the Mail Room if that was on option. Recommend! read more

Basically it's a Mail Boxes Etc. They have PMB Private Mail Boxes which are similar to PO Post Office Boxes but with PMB you can receive FedEx and UPS packages. So there's an advantage here. They also have copiers, a fax machine, make keys, money orders, shredding services, and western union. They also have a few office supplies like pens, paper, envelopes, packing materials etc, though it's pricier than other places. Suanne is the owner and pretty friendly. She's also an artist and has art for sale there including alot of penguins. read more

I had a mailbox here for a few months. It was nice to always have someone receive my packages and sign for them while i was at work. The staff was pretty nice, and always very helpful. The only issue is the parking which is pretty tight in this plaza. read more

Came in for copies on a Saturday. Fast friendly service and inexpensive. Next time I need copies or to ship anything I'll be coming here first. read more

The Vatos toys are blackmail your address in regards costume service contact supposed them, over your address.This company is from Chine so they toys. read more

The Mail Room does it all with help & kindness. I don't live that close to the Mail Room but I get my hair done next door. I save all my mail needs for when I'm there. I'm so impressed with their customer service! Give it a try & I bet you'll become a regular like I did. read more