Since the Amazon Go shop closed its doors in Whittier, we needed to start coming here to do our returns. Not only is this location about 4 miles closer , but it's so convenient! We didn't have an opportunity to interact with any of the associates but there was a do it yourself Kiosk for quick abs painless returns. I'm so happy to have found this place. read more

Every time my wife and I have been here everyone is so nice. Today there was a completely different vibe in that store. Two staff members running around and just This ,angry looking, guy running the counter not having a good day. Bald guy with tattoos and a goat T stands there with a scowl on his face and says nothing while he scans QR codes like he doesn't want to be there. The other employees were asking him if they can go to lunch. Terrible experience. read more

Notary service was available on weekends and extended hours, helpful. Site gets busy so expect to wait

One of the few UPS stores that is open on Sunday! My experience here was excellent. I had to drop off a package that already had a pre-paid UPS label. My transaction was fairly easy but I did notice that this location also has a self-checkout Amazon drop off. The staff is very attentive and patient! I noticed how they assisted customers with different type of drop offs that were time consuming. Save yourself time by making sure you have everything properly wrapped and labeled correctly. If you have an email with shipment instructions, make sure you have it handy. Don't be afraid to ask for help. And of course, ask for a receipt to show proof of shipment. Plenty of parking in this shopping center. Enjoy your visit! read more

DO NOT SHIP YOUR BOXES FROM THIS STORE!!!! They have lost my boxes 3 times and every single time they've refused to take accountability. Someone named Miles who clearly is not the manager but telling people he is, refuses to even look into these issues. read more

Fast service and organized store. Miles helped me navigate my shipping needs. Thanks!

Went n to drop off a box for my wife. It was a quick, smooth experience. The staff and s courteous, knowledgeable, and very helpful.

The staff is extremely helpful, this is a busy location and everyone is nice and friendly. I went in to get some documents printed and they made sure I received the correct paperwork and that I was only charged for what I needed. read more

5 stars for Rico! He took the time to reformat my pdf document despite being extremely busy...his professionalism and customer service is greatly appreciated...thank you RICO! read more

Excellent service for shipping and notary. Very reasonably priced, and open on weekends is a big plus.

This is my go to UPS store whether I need to ship something or buy packaging material. The customer service here is exceptional, the staff is warm, welcoming, and very attentive especially David. The store is always well maintained and stocked with product. These are the factors that always bring be back!! read more

This is my go-to UPS store. The staff has always been friendly and very helpful. Today I had 12 individual Amazon items to return. All 12 codes had to be scanned and processed. It took me a while to pull up the Amazon return codes from my cell phone as my cellphone reception was a tad slow inside the store. Isaiah was the representative that assisted me. He was helpful and very patient with me. I owe him a coffee or tea (offered by me) because his positive demeanor and patience was very helpful for me. Thank you Isaiah and great location overall ! read more

The UPS Store - Always taking care of business - Shipping Centers Near Me - Whittier, California

Not too busy, which is a big plus, no long lines or waiting around. The teller was cool and helpful, made the whole process quick and easy. Good experience overall! read more

I go here for my amazon returns and every time, it's always always amazing. Great service and helpful. Especially David, always goes voice and beyond. read more

I'm saddened to write this review. I've been a customer here for over 15 years and never had an issue. Bruce and his crew were so on top of things. Ownership changed and this store TANKED! Went into the store today to drop off returns. Pretty routine. I know how this works. The Peso Pluma asshole (he totally deserved this, btw) behind the counter was a MESS! I was really trying to keep us both regulated. However, his YAWNING, coughing on me, flicking his hair, and nail biting was a bit much. What got me to was his attitude. It stunk like last week's fish and chicken compost in 100 degree heat. Soooo... I called him on his professionalism and let him know that the manner in which he was speaking to me was not ok. I never raised my voice, because it's rude, and at that point, we'd both be wrong. I let him know that I was shocked by his lack of respect and condescension, to which he replied "yeah, go ahead and call my manager again." Hmmm.. don't know his manager, have never called. However at this point it's clear that others have complained. Gave him this fact and reiterated that in the years that I've been a customer, I've never had to address such poor customer service. His response: boo hoo.. what's then was then, so get in the now." So peso pluma, with your rude ass show up, go eff yourself. Obviously, customer service is NOT YOUR WHEELHOUSE! MANAGEMENT AT 11721 Whittier Blvd!!! Do better. You've received other complaints about this dude. Solve your problem. I fully expect my return items to show up missing. Ps.. management, I'd love to hear from you. The email that is provided seems to be the general email for the store. I'm not convinced that you'd actually get it. read more

Best service ever these guys are pros. exeptional service and problem solvers. Very fast and suffiencent read more

David is so efficient and extremely personable. That's the main reason I come to this particular UPS STORE because he's quick, efficient, and very kind to all his customers even if it's a busy time of day. read more

Amazon makes it super easy to return some items. I returned something here and I did not have to pack it up or print up a label. Check with Amazon when you are requesting a refund and abide by their instructions. I was not able to return the batteries I bought or return another item at Amazon Fresh, but that's ok. This UPS is great. read more

The UPS Store - Front of the store. - Shipping Centers Near Me - Whittier, California

David J. Youn walked us through a very complicated notary with calm and ease. He was diligent, very careful and patient. Charmed our whole group!!! He took extra care to confirm details so our notary would not be in vain. Very knowledgeable and welcoming. read more

Jen and Rico were great! I had to return a large and confusing order that I got from Amazon and they were able to help me with my return and help me figure out what I needed in order to return my items. Will definitely return this ups! Although there was a line they moved efficiently and quickly to get us in and out. read more

Worst Customer Service experience I've had at this UPS Store. Employee by the name of "Miles" refused to ship my package because he said it was "bulging" and didn't fit UPS requirements for shipping. I explained that it just needed some tape to close up the top. He insisted it could not be fixed. I asked if he could just help me out and not be so strict to which he replied "No, it does not meet the UPS requirements". Then "have a nice day". Regardless of his bad attitude, I ended up going to the UPS Store at the Quad. There not only did they ship my package with no complaints, but they also asked if I was a AAA member which saved me 5% off the total of my shipping price. Turns out if you insure your package, they have to put it into another box anyways. So it never really mattered if the box was "bulging" or not. It would have shipped fine. I decided to go back to inform "Miles" of his misinformation, only to find 3 Employees at the Counter assisting Customers, while Miles was sitting on a Packaging Table in the back looking through his phone with no care in the world. Don't know if he's a Manager and/or Supervisor, but not a good look. It took me asking 5 times before he finally told me his name was "Miles". After informing him of the needless adventure he sent me on, all he had to say was "Have a Nice Day". read more

I have been going to this store for years and they are so kind and patient and helpful. They get u in and out so quickly. Highly recommended! read more

The staff at the UPS store are awesome!!, service was GREAT! and they are very helpful. Lourdes, Miles and Nevaeh were very polite and very helpful. I will definitely be coming to this UPS store only from now on . read more

Notary service was fast and only $15. The girl that works there, forgot her name but she has good customer service

David is an absolute champ , I would go out of my way to drive to this store for the service .

I was returning a package to Amazon UPS was extremely helpful and printed the label, taped it on, printed my receipt, but it was free, just a receipt to have proof my pkg was sent They also gave me Amazon's customer service phone number! Everything was free! Would have cost $80 to pay for return. I can now re-order the things with the correct address. read more

Had a great experience with Dave. He was efficient and very through. The store is great for mailing out packages as well!

Nevaeh was a superhero today. So helpful and patient. I get nervous trying to figure out my Amazon returns and find the things I need. She was patient and helped me navigate through it on my phone. Thank you for your wonderful customer service Nevaeh!!!!!!! We need more people like you !!!!!! read more

The workers in this UPS location are very professional and friendly. They are very helpful and offer shipping and notarized services.

Dave is an excellent customer service person!! My experience at this store is always pleasant! Keeps me coming back for any of my shipping or business office needs! read more

David was beyond helpful with assisting us and even gave us tips on how to pack our boxes all with a smile. he's a great guy would 100% recommend you go to him again . The store is clean and efficient read more

David provides excellent service, every time. Excellent attitude and always helpful. A solution master.

I COULD HAVE LOST MY PLEA DEAL WITH THE COURT!!! I notarized & paid for next day shipping/ tracking on very important documents that needed to be sent to my lawyer that week. Paid $25 so needless to say I was very disappointed when my lawsuit called me the following week that the package never arrived. I went to the store & they claimed it was lost. They suggested I do a claim. I came back a week or so later after I found the receipt & they said they aren't liable cuz it's not their fault. They said they ended up finding it & after over three weeks it was delivered so their job was done. Too late on documents that needed to be delivered to the courts weeks ago. Luckily I did another notary & drove the distance to deliver it myself after my lawyer told me of their failed delivery. They did pay me back for the notary portion as a courtesy after I went back 2x but they said didn't have to do that for me. I simply don't see how they aren't liable for delivery meant to be express priority tracking mail that you pay extra for. Why offer priority one Day mail if it's not guaranteed & responsibility isn't taken after failed delivery of almost 3 weeks. Didn't pay a lawyer 2500 to lose a deal over UPS incompetence read more

Great service helpful especially in preparing passport documents and picture would recommend

This is the best ups store! Thank you David for being so kind to my daughter without any prompt. If you need to ship anything out or return anything to Amazon, go here!!! read more

I live just up the street about a mile, and I've been coming here for a few years now. They are always so friendly and reliable. I've used them for several of the services they offer. No matter how busy they are, they're always handling it with a positive attitude and it rubs off. Feels great in there, two thumbs up. read more

Had some things emailed for me and they charge a ridiculous price. I called Office Depot and they only charge $.35 a sheet and then they walk you through to email it while the UPS store charge me $1.25 a sheet and then a charged email came up to $21. Last time I ever go to something there. read more

Ever since Bruce, previous owner, left, this UPS store has been lacking in customer service. The mail and packages are not sorted in a timely manner. Some, not all, of the personnel are not friendly. read more

Great customer service. Staff always greets me with. a smile and goes above and beyond accommodating me.

The best service here. All the workers are so friendly and very fast service. U could tell they have all been working there fir a while. I won't go to the post office - they have become rude robots they won't even allow u to use there tape to seal a envelope and would turn u away to go buy your own. Hand down for these great guys here at UPS It actually nice coming here! And you feel welcomed! read more