I highly recommend this UPS Store in Whittier! I had a huge AC unit that I needed to return after having a very frustrating experience trying to return it through Home Depot. The staff at this UPS Store were extremely helpful and went above and beyond to assist me in every possible way. They took the time to help me figure everything out and made sure the return was possible. What had already been a stressful and frustrating situation became so much easier because of their patience, professionalism, and excellent customer service. I truly appreciate all of their help. It is not often that you come across people who are willing to go the extra mile for a customer. I highly recommend this UPS Store in Whittier and will definitely return whenever I need shipping services. Thank you for making a difficult return process so much easier! read more

Super fast and thorough customer service. Bill and boss man are the absolute best! Thank you for being so efficient and nice!

I had the best customer service here. His name is Rene. So patient and so knowledgeable. Thanks Rene!

Cathy was a great help! I came in with a problem and she was quick to resolve it. I couldn't ask for better customer service!

Thank you Rene for providing great service and answering all my questions. Your kindness and patience were greatly appreciated.

Always so nice and always so incredibly helpful. Always let me know ALL options available.

10/9/25 I came to this location to process many of my amazon returns. The store was clean and organized. I was immediately greeted by Christian as he was ready to assist me. I apologized in advance since there will be a lot of items. He was polite, friendly and patient with me. I had a ton of blue scrubs/different sizing and I was confused even though I thought I had everything ready before coming in. When I apologized, he said not to worry. He works with amazon returns all the time. He was willing to wait and did not rush me. I myself, stepped aside when I was not able to locate a QR code so I would not hold up the line. He appreciated this and quickly helped the gentleman behind me. After a failed attempt to retrieve the QR code, I informed him I would be back when able. He provided me with my first two receipt print outs for records. After work hours, I came back and was once again greeted by Christian at the door. He asked if I was able to find my QR codes. YES, I celebrated. He quickly processed my returns and provided me with fantastic 10*Star service. He printed out my receipts and I was on my way. I am very impressed by his work ethic, efficiency, and superb customer service. Please promote this guy or give him a pay bump! He is doing a fantastic job being a service provider with SMILE ...no matter how many amazon returns I have. THANK YOU AGAIN! highly recommend this location for your amazon returns and shipping needs :) read more

this store specifically is lit and they open to 9pm. good customer service ywapp, i got my package sent out fast!

I usually go to a different ups store to print out documents but this location was the only one open. I printed out 20 sheets of paper which is usually less than $10 bucks but this location charged me $1 for each piece of black and white paper .... Which came out to over $20....That's ridiculous . And to make it worse there's no a/c in the store and it's muggy. HIGHLY DISAPPOINTED!! read more

If you have a lot of Amazon returns, don't come here unless you have a lot of time to kill. They had multiple employees but won't help you with amazon returns even if you have all the QR codes screenshotted, organized and ready. They have ONE self-serve kiosk for Amazon returns and a woman had boxes full of returns, moving at snail pace. We had a bunch of returns. And two more women came in with a bagful of returns. I've found employees at other UPS stores are much faster and efficient at processing these returns. I can't speak to any other services here. read more

Went in on July 25, 2026 for a notary signature. It was quick and easy. Great service!

Did a live scan and Cathy and she was very helpful and excellent with costumer service !

Always such an easy and great experience! The employees are super friendly, helpful, and make you feel welcome from the moment you walk in. Everyone is professional, knowledgeable, and always willing to go the extra mile to help. Customer service like this is hard to find--highly recommend read more

AC seat to sit in fast less time than I spent in Whittier and Hadley store for the owner to try double charging for Certifix Live Scan took longer than getting it completed here my UPS store for now on. Ac is priceless. Go here no BS read more

I was in Whittier California visiting my mom and needed a 20 piece heirloom fine China set shipped back home to me on the east coast. Sam at The UPS store at the quad took such time and Care packing everything up. When it arrived today every single piece was perfectly intact and I was absolutely thrilled. Give this man a raise! He is amazing and I am so thankful as this set is from the 1800s read more

It's the Chris and Bill show here at this UPS store. The customer service started well before I even arrived. I called to ensure that they were able to meet my printing needs. They were both very patient and kind and I was in and out within 10 minutes, they both seem to be experts in their roles and even though this is a little bit further from my home, this store is open late and the customer service is top-notch. Highly recommend. Thank you so much Chris and Bill for helping me out today. read more

The UPS Store Whittier - Outside - Shipping Centers Near Me - Whittier, California

I thought it would be fairly simple to get a one page document notarized, but the lady behind the counter sighed heavily and told me to wait by the wall while she helped others. Okay...I don't mind waiting, but it didn't make sense that she helped customers who came in after me. Decided to go elsewhere. Where are the friendly mobile notaries??? read more

Cathy helped out with the scans. Really great customer experience. Would come back again.

Very grateful for this location! I always receive professional and helpful support from the staff. Bill was very helpful and made the process quick and easy for documents to be notarized. read more

Christian was wonderful in helping me get my passport photo. I was in and out in 5 min. Thanks for making the process easier

Very quick and helpful service. The store was very busy, but I was still given time for a unique mail issue.

I had a really positive experience getting my livescan done a few weeks ago. I'm going to add to the many praises for Cathy. She really is amazing! read more

We went in for a amazon return and Bill took his time to teach us about their new kiosk. The kiosk was was very easy to use and got use and helped to get us out the door quicker than usual. We got the pleasure of meeting and speaking with Louis and Lourdes who were great at at assisting us with the rest of our returns alongside Bill. Overall it was great experience. Will definitely be coming back to this location moving forward. read more

If I could have taken her home with me, I would have!!!! CATHY with a C. I was completely lost to this entire process, but in minutes Cathy had me knowing and completely done. She teaches you everything you need to know. I went from overwhelmed, to calm cool and collective. She is so polite and I willing to do her job without hesitation!!! She is heavenly sent and a breath of fresh air. I can stress enough how, friendly, how sweet how willing and how wonderful she was on this day for me. I called eBay and said, I don't want to use USPS services ever! I want Cathy from UPS store in Whittier. Well low and be hold, I always had that option!! I just didn't know. So I cancelled my label and chose UPS. I feel empowered now. UPS store is it for me. Thank you. CATHY, for showing me just how easy it is to run my new home based business, and with a partnership with UPS. Thank you and God bless you girl for all your hard work. 10 stars **********. Is my rating. They have gem in you. read more

The UPS Store Whittier - Cathy showed me how she does her magic. She says there is a guy that's better than her. I say no way. Two gems in one store? Wow. - Shipping Centers Near Me - Whittier, California

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I had a great experience at UPS, especially considering how busy it was. The line was all the way out the door, but Kathy was incredibly helpful, patient, and professional throughout the entire process. She handled everything with a positive attitude and made sure each customer was taken care of, even during such a hectic time. Her kindness and efficiency really stood out, and she made what could have been a stressful experience much easier. Thank you, Kathy, for your excellent customer service! read more

5 stars for Cathy. Amazing customer service!!!! She was so helpful and welcoming! Made my passport photo process so easy!

The staff here is awesome! . great customer service. Even thought really busy. Always willing to help no matter what.

Cathy was so sweet and helpful. Got my live scan done so quick. I was so overwhelmed and she took the time to make my scan so easy. Bless her! read more

I would like to extend my sincere thanks to Bill, Aaron, and Rene for their outstanding service and expertise in this field. Their responses to all inquiries were professional and respectful.Keep up the great job 1000% percent recommend this place. read more

Cathy helped me get a live scan and she was phenomenal! She was so helpful, talkative, and patient with the entire process and walked me through the entire process. I would definitely recommend asking for her if you ever need help with a live scan. Definitely would come back! read more

One of the best UPS stores around. Mr. Solis should be very happy with his establishment. Cathy was extremely sweet and kind. 10/10 will be back ! read more

Cathy was really helpful and friendly. We had an appointment at 3pm and she attended us right on time.

Thank you Cathy C. for helping me with my LifeScan. Didn't know UPS was able to help me out, but the staff made my experience really great and stress free. read more

Ran to my local UPS store to print out some important documents for court the next day. I arrived 10 minutes before closing and Bill was so friendly, and helpful. We chatted about the early days of the inter webs. Great convo while printing out my documents! I try not to go to places right before closing, but forgot these last minute documents I needed. I appreciated his patience with me. Thank you Bill! read more

Just went to print a document at this store, as always , and had the worst experience. This guy "Sam" started to speak to me very rudely and in Spanish just because my name is Spanish and I have an accent ?? Thank God I can speak 3 languages, while he couldn't even pronounce my name correctly. I'm not sure if I was overcharged for the service I asked because although I said I wanted *black and white* copies he handed me colored copies. 0/0 Thanks Sam. read more

Cindy was a lifesaver! Mailing something to HI was going to cost more than the item itself! Cindy found another avenue at a fraction of the cost. Not to mention she was super friendly. Great experience! read more

Outstanding quick service. There convenience is amazing. Fax service and Amazon drop off was requested and easy

Great ups store bonus points for being open later than most. Bill is awesome was able to help out with all my tasks!!

I came into this UPS Store for an emergency packaging request for my PC and monitor 30mins before closing time. I was very impressed with the service and cost. Christian was very helpful and able to get my PC & monitor's awkward dimensions to fit in 2 boxes per my request so I could have them safely moved. He was even kind enough to stay after closing to help me load the boxes into my car. I would highly recommend coming to this location for their incredible service and atmosphere. Christian was very professional, considerate and deserves a raise!! Thank you again Christian, you better get a promotion, you deserve it! read more

Bill, the assistant manager, is one of the nicest, patient and hard-working individuals I've ever met. He and his team make this the absolute go-to UPS store for all our business and personal needs; from packages to notary services and more. Also, their business hours are unmatched. God bless you guys! read more