Chris Arroyo was extremely helpful in contacting me and making sure my packages got to my doorstep of my condo on the 3rd floor of my building. I am grateful he put forward the extra effort. read more

Would give a 0 star review if I could. I received a package on 2/6, the driver basically tossed the package on to my porch and left it in plain sight of the street and sidewalk , besides having specific instructions not to do that , it was just pure laziness and disrespect from the driver. About 2-3 minutes after my delivery an individual came on to my porch and grabbed not only my package from FedEx but several other Amazon packages that were correctly delivered out of site. Amazon quickly refunded me for the items even though it wasn't their driver that blatantly made the mistake. I contacted the shipper just incase but they told me to contact FedEx since it was their driver. I have been on a long phone battle back and forth with FedEx , all they keep telling me is that the package says it was delivered and that's that . Not sure how the way their " trained " driver isn't responsible for incorrectly delivering my package that resulted in theft . I have received 2 voicemails from a Josie , first said the same as the rest . I called back 3 times during business hours and then finally received a phone call late in the evening which I missed because I was at work . The voicemail said they're closing the case and that they had tried to reach me 4 times which is a complete fabrication . I posted the video on my next door app and one of my neighbors showed me a video from their ring camera of my driver and the individual that stole my packages talking and having a laugh about it . This is completely disgusting and the fact that FedEx will not assume responsibility. What a joke this company is. I have sent my own videos along with my neighbors, the voicemails and screen shots of call logs to the authority's and several news outlets. FedEx had the chance to make this right but declined . read more

Thank you Cynthia and Norma for holding my medication package safely and coordinating my pickup. The sender sent it to the wrong address and I thought I wouldn't have my medication on time. These ladies brought me so much peace of mind read more

If u live in an apartment building, don't bother ordering from a service that uses FedEx especially this fedex. I waited last Monday at the front gate and even let an ups driver in when he was yelled at me to leave the door open. I didn't even see the other fed ex guy at the front gate. Went ahead and just took a picture of the curb. At least put a signature tag on the gate, driver read more

FedEx Ship Center - At least put a signature tag if you can't make it driver - Couriers & Delivery Services Near Me - Santa Fe Springs, California

The Fedex delivery drivers from this center are liars/lazy. They lie and say they tried to deliver packages but thwy don't know my modern intercom calls my phone for entry so I have a record when someone is delivering/requests to enter my building even worse, They also take "proof of delivery" photos that are shady (don't show correct address like an apt door, just take in front of a random wall) When fedex says they are investigating, its a lie. I had a package supposedly delivered to me but the driver did not even show up on my ring doorbell camera. they told me one thing Thursday and another thing Monday- lies lies lies read more

What can I say FedEx? What can I say? Thank you so much for going above and beyond with getting my supplies to me this weekend as you can see there wasn't a stitch missed or a flaw to be had. With your expertise I had no provisions to make here from my ostomy. Thanks again so much for being understanding and being prompted intuitive to my needs for medical supplies. Keep up the good work. read more

FedEx Ship Center - Thx FedEx for having my medical package be on time with my supplies for an ostomy . - Couriers & Delivery Services Near Me - Santa Fe Springs, California

Good people, fed ex 2 day really changed my business so I'm happy. Would recommend their flat rate 2 day for anyone looking to retain more customers. Builds a crazy amount of trust for 1st time buyers read more

I like the fact that you walk in there and these people are so attentive to HELP you answer all your questions. Get your packages. Send it on his way keep up the good work, FedEx read more

Order a package for my child Christmas gift it was supposed to arrive on 12/23 and was in FedEx Oscar vehicle but never moved once in his possession.Safe to say Oscar is thief and FedEx are crooks that don't help a bit!They just throw the blame around and have you all a foreign country for customers service.Worst service from these crooks thief's! read more

FedEx Ship Center - No shame FedEx Driver OSCAR the THIEF!!! - Couriers & Delivery Services Near Me - Santa Fe Springs, California

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Nothing likes walking into an empty FedEx center and waiting 10 minutes for someone to finally show up to help with you.

I am not sure but this is the third time, every time I order something from Zara my packages arrives opened. This is not right read more

FedEx Ship Center - Not sure why every time I order something from Zara my packages always arrives opened.. this is the 3rd time - Couriers & Delivery Services Near Me - Santa Fe Springs, California

Service is horrible I had a return and they couldn't print out the label waisted time for nothing

I just got the FedEx shipment center about them holding my package at this location because I could pick it up. I was told they called to put it in hold and would locate it. Relieved, I drove to go pick it up just for the lady in the front to say "it's in a container, I'm not going to empty it for one package" after I had just been told it would be located. I had been tracking my package and it was literally at the top of the pile because again, it just got there. She simply refused to do her job. I later get a call from FedEx saying they don't know what happened but now my shipment which was meant to be in hold is on getting picked up by a truck, on its way to my house and will be there before 3pm. I have a flight and was trying to get my package and I can't miss my flight which was at 11am. How could you not locate my package and give it to me in my hand but you could locate it in the same hour to put it in a truck? Awful service. Awful people who refuse to do their job and be helpful. LAZY. read more

Don't understand why they said they tried to deliver my packages when they never even drove by ... I had to have them hold all three packages at the nearest Fed Ex location so I can pick them up myself and one of the items is a sofa bed ... another is a Brio water cooler / dispenser and the third item is a 4 foot step ladder ... maybe that drive for my route is simply lazy !! Poor guy .. 12 " Attempts " to deliver 3 packages ... pretty interesting I must say .. read more

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incompetent idiots work here. The estimated delivery window is never correct, delivery is always outside of it. The package was taking forever to be out for delivery so I switched it to pick up because I needed it urgent, and as soon as I did that suddenly it was out for delivery. they're a bunch of clowns at this location read more

Great Service good prices nothing bad to say we've always used them they've been at the same location in Santa Fe Springs near our home

Amazon used this FedEx to deliver my large box to San Diego. Apparently, they did not give instructions o the San Diego carrier to at least bring the box inside the lobby of my building, even though the door was unlocked and wide open. My experience with FedEx is not a good one. Half the time, they lie and say they delivered something and don't. They leave notes in the libby door saying they attempted a delivery when I know for a fact that they did not since I ensure that the libby door is open at all times when I'm expecting a delivery. Other times, they are too lazy to bring a box inside the lobby, thereby leaving it outside for anyone to take. We live in a very busy area across from a park. FedEx, get your shit together and stop being so lazy and liars! read more

FedEx Ship Center - This is the box left outside the lobby door that was unlocked and propped open for them - Couriers & Delivery Services Near Me - Santa Fe Springs, California

Ship elsewhere they no longer have live customer support its all automated not helpful at all. If your package isnt delivered as expected you cannot get an update other than what the automated info shows, and its not always accurate unfortunately. read more

Misdelivering packages or just flat out stealing them is what you can expect from the delivery drivers at this Fedex. Hope this place gets shut down and all these people are out of a job. Just by looking at all the overall reviews from this specific location you can tell how badly managed it is. read more

FedEx Ship Center - 1. Not even my porch or the same color/material 2. How can I even tell where this is when its a picture of the FLOOR - Couriers & Delivery Services Near Me - Santa Fe Springs, California

This location continues to withhold my mail and continues to lie about the whereabouts of my property. Queenie in customer service and Kiara in the Santa Fe location are unprofessional and the worst of people. Will be filing soon. I have yet to receive any proper information. read more

If I could give 0 stars I would. Waited all day for my package to be delivered NO SIGNATURE REQUIRED.....guess what ? FedEx driver does not LEAVE my package even though they always do. I ended up having to not only work 13 hours today but then turn around and drive an hour away to pickup this package. Not only are they the WORST I would never want FedEx delivering me anything again. Spoke with manager at this location. Unhelpful and confirmed there was no signature required. Guess what ? PEOPLE WANT THEIR FUCKING PACKAGES! Leave them if it doesn't say signature! Not only do you inconvenience people I will be escalating this. My house has no gate or danger. I'm pissed read more

ordered perishables, so had them overnight for a $34 fee. I clearly instructed for my package to be delivered in my patio door, inside our building. The day of the scheduled delivery I receive a snapshot of the "Attempted delivery" paper LEFT AT THE MAIN STREET DOOR ENTRANCE! Are you kidding me. I had to drive 13 miles to Santa Fe Springs to pick up my package. Never again will I order from vendors who go through FedEx. Often I see FedEx packages just dropped off anywhere around our gated community. Disgusting! Im so disappointed. read more

I would leave negative stars if I could. Gracie, the customer service rep at the front, is incredibly rude and condescending for no reason. Ma'am, you're a fedex front desk attendant, not a rocket scientist. Don't talk down to people. Fedex in general is the worst, the company as a whole is as incompetent and unwilling to help as this crotchety ass employee. read more

More than 20 minutes waiting for someone to answer, the worst thing was we heard them talking in the back and no one came out, I tried to call several times and they came out and came in so that the noise of the door would alert them but no, after 20 minutes waiting finally someone came out read more

FedEx is now synonymous with failure. One used to think of FedEX, it evoked thoughts of excellence. FedEX was the shipper of choice. You knew FedEX would not fail. I am calling on your CEO to resign. We are all going through the pandemic. UPS, USPS, Amazon, DHL... you name it. We are all susceptible to weather. All services have stepped up, USPS becoming the best. UPS evolving to become a staple of consistency all others not hiding behind excuses and finding ways to continue to do business. Bottomline, is that your systems need to be re hauled. Your greed needs to be put in check. Reward and challenge your workforce so that they are excited to continue to do excellent work for you. I cringe now learning my package will be handled by FedEX. It is nearly a gamble. Again I waited all day for a package that did not show up. Tomorrow's package? Who knows maybe it will be delivered maybe it will not. FedEx is a waste of time and money. FedEx suck! read more

Worst fucking fed ex in history, i already have lost 2 package from this facility. Every time I check my tracking number it show it out for delivery, when I call fucking fed-ex customer service they say my package was lost. Do not ever ship anything from this place they are useless. read more

Norma B. even helped load my heavy package to my car! Great service despite being swamped right before closing. Will return!

Sante Fe Springs. Did not deliver package twice. The Fedex.com site is useless. I put instructions and they still did not do what was written. And unable to contact any human regarding this issue. read more

The absolute worse fed Ex location! Customer service is trash! They're no help whatsoever, after I explained that they lied about my delivery dates that keep changing he didn't have a reason but say "customs has it and need to be cleared " excuse me? ! My package has been sayin it's getting Delivered and all the days it was said to be here was a complete lie and now it has to be cleared!? Come on fed ex get it together ! read more

If I can give 0 stars I would. I am not sure if we have a new delivery guy or what but the past 3 to 4 deliveries, the driver will leave a door take inside the complex which makes zero sense. I live in a condo that you have to be buzzed in to enter. The FedEx driver gets into the complex but leaves the door tag on the main floor. If you can get into the main door you can access everyone's front door to drop the packages. I have called and complained multiple times. It is always gets delivered on the weekend now. I don't get any of my packages from FedEx if it is in the middle of the week; the driver is always leaving a door take 1 or 2 times until the weekend driver delivers it. I have a FedEx account with exact instructions on how to deliver my packages. My whole complex has been complaining about this. Please provided better training for your new drivers or re-train your drivers. This started happening a month ago. Martina read more

This location lost one of my packages and was very rude and not helpful in assisting me to find it. that was August 5th today is August 10th! read more

I wish to urge everyone to do his or her shipping through the USPS or UPS--or anyone other than Fedex. A friend recently shipped me a gift through Fedex. I immediately created an online Fedex account when I learned of the shipment and the fact that I would need to be at home to receive it during work hours, so that I could request that the package be delivered to my neighbor across the street, who is at home all day. On delivery day, I received an email from Fedex informing me that the package had not been delivered because I was not at home and that I could instead pick it up from their facility in another city. I called to request that it be delivered to my neighbor the following day and was told that, because of the manner in which it was shipped, Fedex was unable to deliver it to any address but my own. Reluctantly, I drove several miles out of my way when I left work that day to retrieve the package from the Fedex office. I demanded to speak with the manager, as I saw no reason why my friend's payment should remain with a company that had failed to fulfill its duty to deliver the package to me; as I had retrieved the package myself, the payment must be disgorged from Fedex and surrendered to me. The manager informed me that only the shipper could make such a request and that he much call Fedex's 800 number to do so. I informed my friend of what had happened and what I was told, and he assured me that he would call the number and deal with the matter. I have not yet heard what result he obtained. read more

I arrived at 1:30 PM waited in the lobby for close to 10 minutes before anyone came out. The person who did come out only used the computer to clock out and didn't say anything to myself or the other people in line. I waited for another 10 minutes before I ended up leaving. One other gentleman left as well in the time I spent waiting. If you need to ship anything out and don't have 20 minutes to wait for assistance then don't come here. Horrible service. read more

FedEx Ship Center - No employees to help customers. - Couriers & Delivery Services Near Me - Santa Fe Springs, California

Was supposed to get my package yesterday for my son's birthday as a birthday gift and he got upset and i didn't like the fact that he got upset for the rest of the day on his birthday!!! And I paid an extra $24 bucks to get it yesterday!!!!! Not today or tomorrow yesterday!!!! read more

Package was supposed to arrive a week ago. I called FEDEX and the customer service said that the personnel saw that the office was permanently closed BUT IN REALITY the personnel went to a different address. The sad thing is the building has huge numbers for the street number. He went to a closed office with no number at all. Just too lazy. The package has the right address, he just didn't make the extra effort. He didn't even leave any door tag. Just like a lot of people. He probably wants to be spoonfed all the answers. Here's the tracking number for everyone to see: 047357116433033 read more

Same experience as everyone I see. I kept getting the "we missed you" slip in my mailbox. No attempt to knock the door or come in the gate what's so ever since I have I cameras I could see. I work from home so I'm always there and they never delivered my package even if I signed for them to drop off. Now I have to go out of my way and clock out early from work and drive to to the office to pick it up. If this is the same complaint from everyone I don't know why they haven't don't anything about it. read more

Always no ring, no knock or anything but a supposed attempted delivery. Does fed ex not know everyone has a ring door bell now? What a quack of a business. read more

Shout-out to Norma and Cindy, who were the bubbliest, sweetest shipping workers I have ever met. They were kind and respectful, got me my package quickly, and smiled the whole way through! It's hard to find smiles like this during the holidays, and I'm sure their smiles go a long way in bringing cheer to people who show up to FedEx in a grumpy mood. Keep on smiling, ladies read more

fed ex has failed in every sense of the word FAIL!!! I live in a gated community and the drivers never bother to ring the god dam box to call to informed the delivery. its the 2 attempt they do this !!! I would I know when there here if they don't follow instructions. I never liked fed Ex I dont used them I don't bother with this lame company. please don't use fed ex for nothing... read more

They stole my package! I waited so long for this package and it was stolen! They marked it as delivery. I was home all day and have a door bell camera and no one showed up. I checked my neighbors and even the building next to me and nothing! I hope I can get a refund because if I can't I'm out of a good amount of money I worked hard far. read more