We came into Fleet Feet looking specifically for quality shoes for my husband while he waits for…read morespine surgery, and we did find a pair that worked for him. The quality of the shoes was excellent, which is why we chose this store in the first place. Cam helped us, and the shopping process itself was quick and straightforward. We were in and out in about 10 minutes with what we needed. The selection, however, was not as broad as I expected. They did not have the wide shoes that had been recommended, only the regular version, so that's what we ended up purchasing. The overall atmosphere also did not feel very welcoming or friendly toward us. There wasn't much interaction, warmth, or even a simple smile during our visit. If you're looking for a highly personable customer service experience, this may not be the place for that. But if your goal is to go in, get quality shoes quickly, and leave, they do accomplish that

I went here for some running shoes. The store is very bright with a lot of open space to walk…read morearound and try new shoes. The staff is very knowledgeable and easy to approach with all your questions. I will definitely be back for all my running shoe needs.

I've shopped here for over 7 years. They always have an excellent selection of high quality…read moreshoes/sandals/boots/clothes. The staff are very knowledgeable, kind, and patient. The prices can be higher than other stores, but that's due to quality of materials. I've found some Italian, French and Spanish leather here. Feel confident in shopping with KidOshoes!

They have a variety of shoes and a small selection of socks. Some shoes seem over priced, $100+ for…read morea simple sandal. We went in and were the only people in the store at the time. The lady was a bit rude in her tone and seamed upset after we decided not to purchase. We had no other option as they didn't carry shoes "wide enough" as she explained. I didn't pay to much attention to her until my 10 year old was able to point out her unprofessionalism to me. I would look other places if you're in the market for kid shoes.

Bought my first pair of shoes from my neighborhood shoe store. I've been in there a few times and…read moreI've always loved the selection and the styles. The owners and the sales people are super helpful and friendly. The most amazing thing is that these have to be one of the most comfortable pairs of shoes I have ever worn. There's no break-in. It's immediate comfort and very attractive style. So glad I made my first purchase. I wish I would've seen the 10% off yelp promotion but that's OK. Maybe now you will.

Beautifully and ethically made leather shoes. They're also incredibly comfortable! I got a pair of…read moreheels to wear to a wedding (and beyond) and a pair of flats that I couldn't resist. The shop is super cute and the people really helpful. The sweet pup that greets you is a plus, too.

Big Shoes has been a go-to for me since the downtown store days around 2004. If I remember right,…read morethe store was on 3rd Street and it's where I bought my first pair of Diesel and Pony sneakers in size 16. At 6'8" with size 16 shoes, finding good options has never been easy, which is why I've appreciated this place for so many years. Mo has honestly been one of the biggest reasons I've kept coming back. He understands the challenges that come with being tall and needing larger sizes, and he always makes the experience comfortable and easy. He's knowledgeable, straightforward, and genuinely cares about helping people find shoes that both fit well and look good. Lisa and the rest of the team are always great too, but Mo's consistency and customer service really stand out. And somehow there's always a deal to be had, which makes it even harder to leave empty handed. Always appreciate stopping in and always appreciate the help over the years.

After review they did get back to me with a credit in the form of a gift card. Hopefully they are…read moreworking on making easier to do returns and exchanges.

Ryan had been my go to guy when I needed running shoes. When he opened The Loop after leaving Ready…read moreto Run, I kind of fell off the bandwagon in a sense. Monday I stopped by the store, as it's down the road from where I work. Unfortunately, he was out, however, a young man by the name of Dre, I think I spelled it right, took care of me. Very impressed and satisfied with his recommendations and knowledge.Outstanding customer service indeed. It reflects on the owners, Ryan and Pam, of how they approach customer service and making the experience wonderful. The shoes I ended up purchasing were spot on to what I needed. Tested them out after work. I am back on the wagon again and looking forward to once again continuing my running journey with the help of The Loop Running Supply. Great store, awesome staff and two outstanding owners. I highly recommend if you are serious about running or even if not. They will take great care of you. Pricing was very comparable to what I have seen at other stores and even online.

I'll start by saying I'm very much not a runner, but I do have friends that are and this is such a…read morecute place to get gifts for them. The staff is super friendly and they have amazing variety of gift items for the runner in your life. They even carry some chains stitch patches that are super cute, I had to get one for my friend. Definitely check this out if you're a runner or if you know someone who runs they a great selection of products!

Take your boots in to get them fixed. His name is Abel and he is able. Remember, this guy has been…read moretaking apart every brand and make of boots sold in this state for 30 years. No one knows about the star of quality and manufacture of boots than this man. So before you spend a big stack on boots, ask Able. Yeah, consult with him. He's the boot guru.

They did a terrible job shining (if you can call it that) my shoes, charged me a lot and wouldn't…read moretake credit cards. When I was 10 and used to shine my Dad's shoes, I did a much better job.

Met Joshua at the store. Really nice salesman. I told him that i have followed Heritage Boots for…read moreover ten years on Youtube and their website. This was my first visit to Austin Tx, so i came here to visit the store. Joshua helped me with sizing and he was absolutely correct with sizing me. Now i know what to order online or over the phone with Heritage. The quality of their boots is just amazing. The fit was perfect. I will get a pair before my 65 birthday. I recommend everyone to visit the store when in Austin. Joshua if you are reading this, thanks for the experience.

Visited Austin on a quick 24 hour trip, fell in love with a pair of boots from Heritage... the…read moreowner explained the vintage design and was very helpful. I was impressed but not ready to pull the trigger on the purchase. I grabbed a business card and after thinking about the boots for too long gave them a ring and they everything handled effortlessly. Excellent customer service and my boots are gorgeous.

I was in the city and decided to stop by for a Christmas gift. I feel like service could have been…read morebetter. There was no life in the customer service, nobody approached me I had to go talk to the guy. When I did, there was no excitement, no knowledge. 0 on the customer service The selection is as bad as the service, literally no selection for professional soccer players..... How are you gonna have soccer in your name and not have soccer players' jerseys? Only thing that got my attention was the cleanliness and how beautiful the store front was.

I stopped by the store to get some numbers on & new shoes. Rigo and company were very very helpful,…read moreprofessional, friendly and efficient. Definitely one of the best interaction I've had with retail stores in a VERY VERY long time! Thanks again guys you guys are awesome! Definitely will be coming back here! 10 Stars!!!