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Journeys

4.2 (13 reviews)
ModerateShoe Stores
Closed 10:00 am - 9:00 pm

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King D.

Very helpful staff. I was looking for a specific style of shoe and they helped me find it. They didn't have it in the store but were able to order it for me, thank guys!

Gail A.

This is a wonderful store, that is very well aware, that it has to at least match or be lower than your typical online prices for shoes at Zappos.com. You can expect a good selection, many interesting colors, wonderful service, and a pretty decent return policy. The staff is extremely quick and this is our go to place now for Converse shoes. I will be honest that just about every other shoe store in the mall was empty, but this place was truly hopping.

Angelo is the service award winner!

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2 months ago

Helpful 46
Thanks 21
Love this 45
Oh no 0
Photo of Fox E.
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49976

5 years ago

Helpful 7
Thanks 0
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Photo of Blythe A.
81
78
116

5 years ago

Helpful 0
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Photo of King D.
327
93
497

7 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0

10 years ago

Helpful 2
Thanks 0
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137

10 years ago

Helpful 1
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5

16 years ago

Very friendly and helpful staff! AND reasonably priced shoes :)

Helpful 1
Thanks 0
Love this 1
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10 years ago

Helpful 1
Thanks 0
Love this 2
Oh no 0

9 years ago

Helpful 0
Thanks 0
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Oh no 0

8 years ago

Jacob was awesome. I was very impressed on how quick he went to the back and picked out some shoes in my size!

Helpful 1
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13 years ago

Helpful 0
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Oh no 0

9 years ago

Helpful 0
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11 years ago

Helpful 0
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Review Highlights - Journeys

Very friendly and helpful staff!

Mentioned in 2 reviews

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Famous Footwear

Famous Footwear

(7 reviews)

$$

I have a confession to make, I hate shoe shopping. Yes, this woman detests shoes. Happiness to me…read moreis bare feet. Unfortunately the rest of the world would not appreciate me going to work in bare feet. This store did not make my shopping experience miserable. It is located in the 1890's shopping area near the North East end. Hardly any other customers in the shop. A couple of employees by the register. Both greeted me as I walked in (Nice Touch). It was neatly laid out and very clean. I spotted my size and headed to that rack. Found three pairs of comfortable work shoes and wanted to try them on. This is where they lose a star, I couldn't find a chair or seat. So standing up in the aisle, I maneuver my shoe off and try to slip the new one on. Three times I did this and had to change which foot because I had challenges getting the cardboard out of the toes of all the Right foot shoes. Decided to take one black pair that fit well and a beige pair. The pricing is pretty decent. The ladies at the register were very pleasant. It probability took me just as long to write this review as I was in the store.

The store had a good selection of shoes, for being a small store. The prices were very reasonable…read moreand I liked that you can browse without being hounded by salespeople. They are friendly and gladly answer a question, but they let you shop undisturbed, which I really like. They had a sock sale going on the the day I was there. I found a good pair of Asics that I liked and the price was good. Shoe shopping made simple and easy.

Nordstrom Rack

Nordstrom Rack

(37 reviews)

$$

I wasn't a fan before as service was not very great years when I was new in the area. Recently,…read moreservice on the counter is much better. I've been back here like three times in a month and I enjoy the peace and organization here. I am not sure if they still have the rewards system like they did (I earned $ rewards to use for certain $ amount you spend). I just came back here after searching other two locations in a different city and got the under seat luggage. It was the same amount than the non name brand I found in other retail discount stores.

Be aware of MISSY LANIE! I placed an online pickup order but the store fulfilled it with two…read moreexpired items. When I returned to the store to resolve the issue, the employee MISSY LANIE gave me a very hard time. She told me she could not process the return and insisted that I contact the .com team instead. Actually, I called customer service before I went to the store, it was hard to get a live person and the AI agent asked me to go to return them in store. Her attitude was unprofessional, and despite my explanation that the store had issued expired items and I simply needed a refund, she continued to refuse and said it was a "final sale" order. Eventually, she processed the refund, but she unnecessarily called security, which felt intimidating and completely inappropriate. Throughout this experience, I did nothing wrong. The store provided expired products and then attempted to avoid resolving the issue, causing significant inconvenience as I had to pick up the order and return to the store. Instead of assisting customers, the staff created obstacles and even resorted to calling security, which is unacceptable. This experience was extremely disappointing, and based on the way I was treated, I am no longer comfortable visiting Nordstrom or Nordstrom Rack.

Journeys - shoes - Updated May 2026

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