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Tillys

1.3 (7 reviews)
Closed • 10:00 am - 8:00 pm
Updated 1 month ago

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2nd STREET - Cedar Park

2nd STREET - Cedar Park

(12 reviews)

The store is set up really well. It's really clean, there's good differentiation of the sections of…read moreclothes, and the staff at the register was extremely professional, friendly, and polite. Their prices were a little high on some stuff, but also really low on a lot of other stuff. I actually found a Ralph Lauren Collection, purple label silk knit cardigan for only $19, it probably retiled for 1000 or more. Highly recommend, and will visit again!

I went to sell my clothes and they said it would take about an hour so that was not a problem, they…read moresaid I would get a cal when my clothes were ready, perfect. An hour passes no call an hour and a half passes so I call and ask about my drop off. They said mine was next and it would take about 30 minutes to an hour. So again I wait and wait, and I didn't leave the place because they said it was only going to take an hour. After another hour and a half goes by I was fed up with this. I walk in and I see one of the employees going through bag #7 which was weird because my bag was #6 and i hadn't been called. So I asked if yall arent done can I please have my clothes back, you could see she was visibly irritated, she gives my clothes back and I left. If you're wanting to sell your clothes here think again I try my best to be patient because I know that they have other customers and things come up but 3 hours for 2 small bags of clothes is insane. I will not be returning, I am highly disappointed and now my day has been wasted.

Nordstrom Rack

Nordstrom Rack

(37 reviews)

$$

I wasn't a fan before as service was not very great years when I was new in the area. Recently,…read moreservice on the counter is much better. I've been back here like three times in a month and I enjoy the peace and organization here. I am not sure if they still have the rewards system like they did (I earned $ rewards to use for certain $ amount you spend). I just came back here after searching other two locations in a different city and got the under seat luggage. It was the same amount than the non name brand I found in other retail discount stores.

Be aware of MISSY LANIE! I placed an online pickup order but the store fulfilled it with two…read moreexpired items. When I returned to the store to resolve the issue, the employee MISSY LANIE gave me a very hard time. She told me she could not process the return and insisted that I contact the .com team instead. Actually, I called customer service before I went to the store, it was hard to get a live person and the AI agent asked me to go to return them in store. Her attitude was unprofessional, and despite my explanation that the store had issued expired items and I simply needed a refund, she continued to refuse and said it was a "final sale" order. Eventually, she processed the refund, but she unnecessarily called security, which felt intimidating and completely inappropriate. Throughout this experience, I did nothing wrong. The store provided expired products and then attempted to avoid resolving the issue, causing significant inconvenience as I had to pick up the order and return to the store. Instead of assisting customers, the staff created obstacles and even resorted to calling security, which is unacceptable. This experience was extremely disappointing, and based on the way I was treated, I am no longer comfortable visiting Nordstrom or Nordstrom Rack.

Tillys - shoes - Updated May 2026

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