The podiatrist recommended that I should begin to wear low arch support shoes due to foot surgery…read more I chose to go to FLEET FEET on Gattis School Road in Round Rock and let me tell you Sales clerk EMMA made me feel so special. I was treated with respect and care from the beginning to the end. She listened to my needs and the very first shoe she had me try on was the perfect shoe for me, BROOKS W ARIEL GTS 26. They did not have my size in stock at the store but got it delivered in 3 days from another store. I went back to try on and yet again I wanted a bigger size. Sales clerk Ellie fitted me and was also understanding to my needs. I finally walked away wearing my first pair of shoes after 2 1/2 years of not being able to wear one. I also bought a pair of laces with the locks... OOAHH SPORT FLEX and 2 WICKED COMFORT SOCKS. I am a very happy first time customer. THANK YOU FLEET FEET ON GATTIS SCHOOL ROAD, ROUND ROCK, I will be recommending you to everyone. THANK YOU FATHER GOD for allowing and leading me to the best.

I forgot the reps name that helped me. However she was so helpful in matching me with their current…read moreinventory. I was happy like a kid getting fitting for shoes as a letter carrier. I recommend this business. I was in and out within twenty minutes.

They close 20 minutes before they're supposed to. It's unfortunate when you drive out to make a…read morequick transaction.

My friend found an Adidas pair of shoes in MY Color AND Size, Pink AND size 4 (Hm! When did my feet…read moregrow from a 3.5? )!! I did not find it AT the Adidas store. I found the Service to be lacking, UNLESS you ask for help, at the front counter. I guess, for an Outlet, it may seem expensive, but many things have been going up on price, so it was expected!

I haven't shopped at DSW sooo much in my life until now because of the good sales. I've been…read moreordering online since stores were closed. Now that the stores are open, the in person experience is a bit different. I had to return/exchange some shoes I purchased online. This was my second visit to this store. The "Fellow Shoe Lover" that assisted me on 5/17/2020 was very helpful and nice. I forgot her name and it's not on my receipt. The store clerks wore face masks and I believe customers are required to wear them as well. The store is only accepting credit cards as a form of payment. Due to Covid-19 safety measures were put in place. If you donate shoes you have to put them in a plastic bag (provided by DSW) and DSW will disinfect them. You can no longer try on shoes in the back of the store or in the different shoe aisles. You are required to sit in front of the store and try on the shoes. If you decide not to purchase the shoe you must put the shoe on the table and DSW will disinfect them before putting them back on the shelf. I noticed signs on the entry way of the clearance aisles that requires customers to exit /enter the aisle a certain way to ensure social distancing.

DSW Round Rock manager awful! Called corporate office waiting for returned call. Go to rack room…read more buy one get one 50% off.

We came in looking for the impossible... Sneakers AND dress shoes for my bf. We left with both and…read morethen some thanks to the excellent customer service we received from Nicole and Ashley. They checked in on us and numerous customers as we were looking through the great selection. They greeted us upon entering the store and told us about the bargains for the day. No matter how many times we asked for help reaching boxes on the upper shelves Nicole never complained, but happily brought over the ladder to assist us. We have never experienced this great of customer service at this location. When we came back today, it was a different crew working. They weren't unfriendly but definitely not the same level of service - we weren't greeted nor did they check in to see how a new shoe hunt was going. We will be back for sure!

From the owner: Rack Room Shoes has been the trusted footwear retailer of choice for more than 95 years by…read moreconsistently offering quality shoes for men, women and children at value prices. With a wide variety of nationally recognized brands and an assortment of exclusive brands in athletic, comfort, dress and casual, every member of the family will find the shoes they love at the value they need.

I'm a first time customer who decided to see what lied behind these doors. The yelper who wrote the…read morefirst review pretty much nailed it, so I'll just add in a few comments and photos. It's located on the northbound side of the I-35 feeder at exit 254. There's plenty of parking and it sits right next to Amy's ice cream. The interior reminded me of those souvenir shops you'd find down by the coast where music is playing overhead and you're surrounded by bright colorful clothing from the floor to the ceiling. There's lots of men's, women's and children's activewear along with numerous accessories. You can also find some Austin souvenirs and T-shirts here as well. There's also a very large shoe selection to be found here. The photos included may inspire you to check this place out, but don't expect bargain prices.

I appreciate good customer service, & I would like to say that Burgundy gave me outstanding…read morecustomer service and was a great help.

We walked into Karavel in search of some running shoes. I specifically thought my partner might…read morelike to try some Altras. When we arrived, we quickly entered our information into the kiosk. We didn't have to wait long before we met Kelly, who shared with us the fascinating 89-year history of Karavel shoes--wasn't that amazing? I really appreciate this sit-and-fit shoe store experience. We found the perfect pair and were able to buy our sizes right away. What makes this store special is the great fit and the friendly, attentive customer service. It's easy to see why so many people have loved this store for nearly a century.

What a great experience if I could give them 10********** stars I would. It started last night…read moreonline. It was long past clothing. I was looking for a popular brand of shoes that had recently come in a slide with a floral design. I had prepaid for them, so I was there to pick them. While I was there, I looked at a few other sandals and also bought a very nice pair of navy blue with a bit of navy blue sparkle on that sandal part. Unfortunately, when I got home, I realized the sandals that I purchased online would not fit me. I don't know what I was thinking because slides never do fit my wide foot. I guess I thought they were more like flip-flops but my bad I didn't even open and checked them out while I was at the store. I'm hoping to be able to return them. I did meet the manager and will re-contact him when I get home, but I have no phone service at this time as I am out of the country. I'm very hopeful. I can get the very least due and exchange and apply the amount I paid toward a different style of shoe. There were a huge amount of different shoe design and the sizes were a very good range. I would hazardous that they have a shoe that would fit almost anybody. More more later when I get home from my vacation! More to come-

This visit was life changing for us. Erin was absolutely amazing and so helpful and cheerful…read morethrough the entire visit. My teenage daughter needed new shoes to help with an abnormal gait issue that had been causing falls and ankle twists. We were treated like special guests the entire time. The foot scan was amazing and so helpful. She made my daughter feel so comfortable and heard. We were offered a few options to choose from with a try on of each option and then with and without the inserts. This is a pricier place but with the experience and the quality of the shoes it is absolutely worth it. I would have been so lost finding a shoe that would help with the issues. 10/10 service and will be returning for myself soon.

Went back again today and got the same great service I always get from this location.. They will…read morework with you until you find the exact shoe for your feet.. The prices are also very competitive with other shoe shops in the nation from what I've researched.. I'm a distance runner sonshies are VERY important to me and getting right fit and feel for my feet. I went back in today and tried on a Pair of Hoka Mach X and New Balance FuelCell SuperComp Elite V3 and was torn between both of them ... I tried them on multiple times and jogged around the store and they were very patient with me.. I finally chose the New Balance FuelCell SuperComp Elite V3 and I love my choice.

This was a really huge store in Round Rock outlet. The store had abundance of products in shoes,…read moreapparels, accessories for both and women. There were some apparels and shoes for kids as well. There were different sales on different items, some up to 40% off. The shoe wall in the back offered additional 20% discount. They had fitting rooms available as well. The store was mostly tidy but the clearance racks were so messy. Staff members were all around the floor, helping out customers or restocking the items. Like most of the popular Nike outlet store, this was a bit chaotic too due to large number of people in the store. Shoe aisles were packed. I found a pair that was $60 cheaper than its full price. Also found a pair for my daughter that had 30% discount. The checkout line was long, had to wait about 5 minutes for my turn. The associate at the register was friendly. While paying, found out I had a 20% coupon in my Nike app. Overall I like the shopping experience at this store.

none of the sales were appealing. the checkout was very slow to move and had a long line…read moreaccumulated.

Went looking for some everyday wear. Came out with some very nice hokas!! One of the staff was very…read morenice and gave me some amazing recommendations to get me what I needed. Im not sure if I read it correctly but I think the name was Fran. Not to sure but definitely felt like I was welcomed there which is amazing. Cant wait to come back!!!

Sadly, this was my experience. I called to see if they had…read morewhite slip on vanz, spoke to someone at the Shoe area, he said yes, we have them. He asked for my name and when I showed up somehow found out they don't carry vanz. No one care, No one took responsibly, I spoke to the manager and thats it. So make sure to Grab names so you can call them out in their BS.

I went in today with my husband, as he needed to buy a new pair of shoes for work. This newly…read moreopened location on Pecan Park Boulevard was great! There was a great selection of my favorite brands, including Converse, Skechers, and Rocket Dog! My husband needed assistance with his shoes. The store manager, Tony, was very knowledgeable regarding the makeup of the shoes, and how it affected shock absorption by the joints and back. I was additionally impressed when he answered all of my questions regarding Skechers, and the various ones offered in their store. My husband also needed some insoles for added comfort and Tony assisted in choosing the right ones for the shoes he picked out. This kind of service should be the norm everywhere and not the exception. Because of our experience, I will be returning to this store for future shoe purchases.

Very attentive and friendly customer service. Clean, large store with a decent amount of shoes…read more Check out the clearance racks for some really good deals.