They close 20 minutes before they're supposed to. It's unfortunate when you drive out to make a…read morequick transaction.

My friend found an Adidas pair of shoes in MY Color AND Size, Pink AND size 4 (Hm! When did my feet…read moregrow from a 3.5? )!! I did not find it AT the Adidas store. I found the Service to be lacking, UNLESS you ask for help, at the front counter. I guess, for an Outlet, it may seem expensive, but many things have been going up on price, so it was expected!

DSW Round Rock manager awful! Called corporate office waiting for returned call. Go to rack room…read more buy one get one 50% off.

I am a big shoe fan. One particular brand. So in my research I found my shoe at DSW $10 cheaper…read morethan any other website or store not even the brand store at the outlets. I was so excited. So excited I didn't check to make sure it was the right size. Which leads me to my review....exchanges were easy. Of course I threw away my receipt. Because I'm crazy. However, They were able to find my purchase with my phone number and card I used. THANK YOU! I really wanted those shoes. I exchanged them and bought another pair. Staff was friendly, understanding, and easy to work with. The selection of my favorite brand was ....meh! They did have a better selection on the online store and you can ship to store. The store is spacious and plenty of room to try on shoes. Which I will do from now on. :)

We came in looking for the impossible... Sneakers AND dress shoes for my bf. We left with both and…read morethen some thanks to the excellent customer service we received from Nicole and Ashley. They checked in on us and numerous customers as we were looking through the great selection. They greeted us upon entering the store and told us about the bargains for the day. No matter how many times we asked for help reaching boxes on the upper shelves Nicole never complained, but happily brought over the ladder to assist us. We have never experienced this great of customer service at this location. When we came back today, it was a different crew working. They weren't unfriendly but definitely not the same level of service - we weren't greeted nor did they check in to see how a new shoe hunt was going. We will be back for sure!

From the owner: Rack Room Shoes has been the trusted footwear retailer of choice for more than 95 years by…read moreconsistently offering quality shoes for men, women and children at value prices. With a wide variety of nationally recognized brands and an assortment of exclusive brands in athletic, comfort, dress and casual, every member of the family will find the shoes they love at the value they need.

What a great experience if I could give them 10********** stars I would. It started last night…read moreonline. It was long past clothing. I was looking for a popular brand of shoes that had recently come in a slide with a floral design. I had prepaid for them, so I was there to pick them. While I was there, I looked at a few other sandals and also bought a very nice pair of navy blue with a bit of navy blue sparkle on that sandal part. Unfortunately, when I got home, I realized the sandals that I purchased online would not fit me. I don't know what I was thinking because slides never do fit my wide foot. I guess I thought they were more like flip-flops but my bad I didn't even open and checked them out while I was at the store. I'm hoping to be able to return them. I did meet the manager and will re-contact him when I get home, but I have no phone service at this time as I am out of the country. I'm very hopeful. I can get the very least due and exchange and apply the amount I paid toward a different style of shoe. There were a huge amount of different shoe design and the sizes were a very good range. I would hazardous that they have a shoe that would fit almost anybody. More more later when I get home from my vacation! More to come-

We walked into Karavel in search of some running shoes. I specifically thought my partner might…read morelike to try some Altras. When we arrived, we quickly entered our information into the kiosk. We didn't have to wait long before we met Kelly, who shared with us the fascinating 89-year history of Karavel shoes--wasn't that amazing? I really appreciate this sit-and-fit shoe store experience. We found the perfect pair and were able to buy our sizes right away. What makes this store special is the great fit and the friendly, attentive customer service. It's easy to see why so many people have loved this store for nearly a century.

Five stars for this visit and it is all because of Andy. He spent close to 2 hours helping my…read morehusband and I find the right shoes for us. I couldn't be more happy with our shoes and our experience.

Amazing shoe selection. I was helped as soon as I walked in. I was fitted and out the door with my…read morenew pair of shoes in less than 10 minutes

none of the sales were appealing. the checkout was very slow to move and had a long line…read moreaccumulated.

Nice prices and selection. Super busy on the weekends. Really long line on Sunday, 11/17/2024, but…read moremoved very quickly as they had 5 or 6 cashiers working.

Excellent customer service! My gift card that I had purchased from Dick's Sporting goods in…read morePflugerville had been tampered with before we were able to use it. Fortunately, I had kept my receipt so when I went in to the store to try & fix the issue, it was handled in a satisfactory manner immediately. I received the full amount that I had initially paid on another gift card. Manuela was the store manager that assisted me. She was very considerate and patient. Thank you Manuela! Grace F.

They have a stack of 40 double tubes with a giant sign saying buy one get one 50% off. So I get two…read moreand take them up there. Doesn't ring up the discount. I point to the sign 30 feet away. She asks me to go take a picture of it, which I do. Then she says it only applies to the single tubes. They have no single tubes. Why create a display with the wrong items under a sale sign and then play games? It's either incompetence or fraud. Either way, I left them with the cart full at the register and they lost my business. This is why Amazon is taking over the world.