My pediatrist recommended I go to Fleet Feet for their foot analysis. I expected a decent foot assessment followed by a hard sell. I was totally wrong. Emma greeted me and immediately made me feel comfortable. She explained the process then completed a computer analysis of both my foot and my gait. I have been wearing a different (wrong) size for years. She had me try on several pairs of running shoes. The first pair felt incredible. They didn't have the color I wanted. Emma ensured I knew the size and model (to include the model #) so I could buy them later. I am going to bring my wife for an assessment and see if she can get a pair that fits her. I'll return. read more

This shoe store sits in a strip center with H-E-B as the anchor store. If you're used to walking into a DSW, Skechers or Rack Room store, you are used to their spacious stores. Not this place, it's about the size of your average small convenience store. Many yelpers brag on the great service they get here and if they're not too busy, they'll be on you immediately. If it's busy, you'll have to sign in at the front door, but yes they are very helpful. I came here looking for some comfortable slip on black sketchers or something similar. Unfortunately, there was nothing in that category for me, and it should be pointed out that they have no leather upper business shoes here at all (or ladies heels either). This is strictly a running tennis shoe business with accessories. If you take running shoes seriously, this is the place to come, especially if you don't mind spending between $120-$250 for a pair. Even the clearance running shoes start around $70 on up. There's no buy one get one half price offer here. Some informative photos included in case you want to pay this place a visit. read more

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I purchased a pair of Hoka shoes and inserts to help my recovery from plantar fasciitis. They felt great but squeaked so loud when walking in them. I wore them into the store and Emma greeted me and I told her to listen to my shoes as I walked. Three steps in and Emma asked if I had inserts in my shoes. My eyes widened and I replied yes. Emma said the inserts needed to be waxed on the bottom. OOPS, they forgot to do that when I bought them. Emma took care of them and even changed my laces to an elastic Quik pull setup since I have lower back issues. What I relief. No more squeaks! read more

Had to wait an hour just to try on one pair of shoes (not a fitting) but WOW Bridget was incredible!!! She helped me find my perfect marathon shoe and helped with sizes and picking a color when I was indecisive. Despite the long wait time and awkward beginning, Bridget saved the day read more

Fleet Feet - Sports Wear Near Me - Round Rock, Texas

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We came here to get the shoes my wife has grown to love, the step child also wanted some good new shoes so they came for the first time. Shana prefers this location to the one closer to our home. They do have a large selection of not only shoes but socks, water bottles, leg rollers, earphones, and lots of other items for runners or walkers as well as to help with pain or stretching. Shana got her first personalized, molded, insole which she is loving. The staff is knowledgeable but I have noticed no matter what location we go to, about half the staff is friendly and outgoing and the other half you feel like they hate this, answering the questions and helping people. They are not rude per se, just look down, frown or never smile, give off the vibe they want to be not helping. Weird that is always seems to be a split. We had someone training or shadowing with our guy. He was way upbeat and making jokes, laughing and watching. The guy helping us knew his stuff but again you felt like you were bothering him. They both found new shoes, Shana both her walking, everyday shoes and some new running shoes which she is in LOVE with. We don't come here often, about twice a year to replace the shows. Shana has never had a complaint about any shows she has gotten, they are pricey but worth it for the support and comfort read more

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My son and I went to this store on a Sunday afternoon. When we walked in, there was a sign in sheet by the door in order to be helped. Interesting. We wandered around the store while waiting for our turn. I sat on a bench briefly to adjust my shoe. As I was finishing, a sales person came over and told me I needed to move since he and another customer needed that bench. I was getting up anyway, but it seemed rude, especially since there were other empty benches. We continued to wait for another 20 minutes until my son's name was called. Then he stepped on the pad to have his feet measured and walked so his gait could be studied. We then went thru the process of actually trying on a couple of inserts and sneakers. We did find a combination that he was happy with, and I hope will make walking more comfortable for him. Maddox was our sales associate and he was both friendly and helpful. Note: this is not a cheap shoe store. They sell good running shoes, so don't expect to get out the door without spending at least $120. The inserts run around $50, so much less expensive than custom orthotics at my podiatrist. read more

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Never heard of this place, saw the sign, and was in the market to get new running shoes, and I am SO glad I came in! Emily greeted me upon arrival and went straight to work finding me the perfect shoe. She was perfectly patient explaining the process and breaking down my scan results. The foot scan equipment blew me away. I have been a soccer athlete for 30 years and I never knew something like this existed for free for anyone to try out! Great way to learn all about your feet from your actual size to your arch, width, how your feet impact when you walk, etc. Love the technology to help find the best shoes to fit your feet for running! I didn't have any brands or pairs in mind which was nice for Emily to give me the options she recommended. Her first two pairs were actually on the money for fitting and comfort. The Hoka Clifton 9s ended up being my favorite pair, but unfortunately, they didn't have the colors I preferred in stock. I did leave with the Asics Glideride Max. These are SO comfy. I already ran 5 miles in them and am very happy with how they feel. I didn't get the inserts, I wanted to try them without them first. I also got a pair of Goodr sunglasses I have been wanting for when I run, bike, pickleball, and play volleyball. I already tried them doing all of those activities and they stay on perfectly! This will be my new go-to spot for any new running shoes I need. read more

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Awesome store! Although we had to wait about 40 mins it was definitely worth it. They have scanners that can detect your shoe size, arch, heel size etc. which they use to give you recommendations on shoes and insoles. I started getting knee pain from running so i thought i'd splurge and get a pair of nice of running shoes. My new pair of running shoes has definitely helped and i have not had any knee pain during my jogs. Their customer service is great. If you are looking for your next pair of running shoes, this is the place. read more

In store was a great experience on line has been a total mess for over a year. Will shop in store but never again on line read more

We had an amazing experience! Quinton did an amazing job. He was kind, accommodating, knowledgeable, and very helpful. His recommendations were clear and concise. If you are able, I would ask for him. read more

Shoutout to Nick at Fleet Feet: You let me down with typical shoe sales tactics three times. First, great job on the measurement. Nothing like having data like that for proper fit, except you trashed it in order to sell from your stockroom rather than fit me properly. You pushed a D width onto my foot when I measured wider. So, after trying to break these in. I returned them. The first thing you said was, had you tried on the extra wide width before buying these. Answer no because you did not have one. You didn't bring it up. You assured me D was what I needed, though I measured wider. Second, during the return, you mentioned my Hoka Arahi 7 model had many customer complaints for pinching the side of feet, fitting narrow. Wow, my exact complaint. Nick, you weren't forthright with me at the time of the sale. You deliberately misfit me. You wouldn't exchange them because of store policy. But your policy ignoring product complaint information disregarding shoe measurement data and lying to customers - that actual operation policy stands in tact. I remain disappointed and a dissatisfied customer. BTW, a friend of mine had the same misfit treatment with stacks of shoe boxes and nothing in the store her size. She did not purchase. Why do you go to such great lengths to collect precise shoe measurement data and ignore it for the sake of a sale. Buyer beware. read more

Fleet Feet - Store info. - Sports Wear Near Me - Round Rock, Texas

It's good to have someone that can measure your feet and see how your foot lands, who can then pick some shoes designed for feet like yours! They have a huge selection of shoes and socks! The staff was excellent and my feet are happy! read more

I would definitely recommend stopping here to get the support your feet need! The foot scan is very helpful and I have gotten great recommendations on shoes to coach in, walk in and workout in! read more

This Round Rock Fleet Feet has excellent customer service. Doug especially helped me and was extremely thorough. He made sure I had the right kind of shoe for my foot width which is hard to size. The friendly and compassionate demeanor he exhibited was top of the line. read more

My guy I got was so helpful and very knowledgeable. Highly recommend! He helped me find out what I needed and my feet feel a lot better.

Never been to a Fleet running store. Young workers knew about there running shoes and gave great advice.

Come and see Emily C , she is amazing , nice girl , she know exactly what my son need , I'm so happy thank you

I visited my doctor with complaints of various foot pains and she recommended Hoka's. After a quick web search I found that Fleet Feet sold them and they were only 10 minutes away. I arrived at 6:10 and knew I was cutting it close considering they close at 7pm on Monday. One salesperson assisted me quickly with my request. I wandered around trying to figure out if these shoes were as amazing as my doctor proclaimed. They certainly felt ok, but I was going on a trip in a week with LOTS of walking and needed to be sure. Emily found me testing out the shoes, asked some questions, and offered to SCAN MY FEET. My results were unexpected, but they explained a lot of why I'd been having issues. Emily returned with a few different pairs that could work for my mid-matched semi-wide feet with high insteps. She also grabbed a few different insoles and socks considering I'd be walking 10+ miles a day soon. Emily talked me through the features and benefits of each pair. I was thrilled to be helped by someone so knowledgeable after all the issues I'd been having. I'd been wearing ASICS Gel Nimbus standard width size 10.5 for years, but I purchased the Gel Nimbus 9.5 wide. And the flexible insoles with extra cushion and a pair of socks because they felt AMAZING. The whole process took almost an hour. Emily was super helpful and never once tried to rush me as I inquired about other colorways even though others were getting ready to close. Thank you Emily for your fantastic service. read more

Jalen was such a pleasure to work with! He went above and beyond in helping us. He answered all our questions with his breadth of knowledge. He also asked us all the right questions to make sure we were finding the right shoe that worked best for our feet. He provided us both with so many options to try on and compare. Jalen also introduced us to insoles that provided even more comfortability and stability for our foot. Somehow, my fiancé and I ended up picking the same shoe at the end of it all! Saucony Ride 15's! It was truly a great experience to finding the shoe that's right for you and we highly recommend working with Jalen! read more

The team here is amazing and very helpful in finding the perfect shoe for you. You get the royal treatment with a full computer analysis of your feet and gait. Even had something perfect for my kid who is in marching band. I wish I took a video of his reaction when he tried out his new shoes. He said it was night and day difference from his regular shoes. read more

Purchased ASICS for $150 six months ago and the shoes already have a hole in the toe. I called and the store could do nothing. I was asked how much I wore the shoes. Not much! I went there per a recommendation from my dr. for leg/back pain. Shoes did not make much of a difference and obviously the fit was wrong. My big toe touches the front top of the shoe and made a hole with minimum wear. As stated I have leg/back problems and did not put excessive miles on the shoe. Bottom line the fit was not a good one and caused the shoe to tear. I will not be returning or purchasing ASICS. read more

Had such a great experience here! Very friendly and knowledgeable and didn't make me feel silly for being a beginner. They definitely made a lifelong customer and I won't be going anywhere else. Thank you! read more

Fleet Feet - Sports Wear Near Me - Round Rock, Texas

Excellent customer service by Ryan! They have a really neat machine that scans your feet. They also record your walking pattern to determine if your ankles roll inward (pronation.) After they review your results with you the knowledgeable sales associate brings out several pairs of tennis shoes that best fit your needs and puts them on your feet. I haven't had a decent shoe fitting since I was a little girl. This was such a great experience. I can't wait to ruuun! read more

Great place to go get a pair of running shoes. They scan your feet to get you the best shoes for your individual feet. The staff is knowledgeable and will work with you to get you the best shoe. Would differently recommend this place for people to buy their shoes read more

Fleet Feet provided service that was beyond my expectation. They took the time to understand my needs as well as explain what they were doing and why. If you have any exercise related pain, concerns, or just want to fine tune your shoes, their service is top notch. For the price of the shoes and insoles I left with knowledge that will change how I buy shoes for years to come. I would prefer to always use fleet for my shoe buying needs but even when I cannot I am confident I will end up with better shoes for my needs. read more

I'm fiancé and I have been running quite frequently lately so decided we needed to get some quality shoes. Beware that this place has a good amount of staff but the fitting process takes a while (for good reason) so if you want something quick this isn't the place for you. They have really cool technology that looks at all aspects of your feet to correctly fit you. They are very educated and show you the results and which shoe is best for you feet based on the info. The one thing that is new for me is that they pick out shoes for you and then you decide which of the ones they picked is for you. So if you pick shoes based on color or style, not likely the place for you. But again, fit is number one here. It just takes some getting used to. I usually like to think about my purchases and felt like I was pushed to buy the shoes when she asked if I wanted to wear them out of the building. We ended up buying because I'd rather know the shoes are great for my feet than to go buy a pair somewhere else that could be horrible for long distance running. It's hard not to feel pressured though which is the only negative. I get it, they're making sales. We will be back. Overall great experience. They're super knowledgeable and passionate read more

Ok, I have not visit this store, but just spoke to Spencer he gave me a ton of info, even an Idea of what a shoe might cost me. Gave me a few tips on socks, he went all out, and just because of that I am going to get my shoes there, guys thank you for the advice. You hace a new costumer. read more

I bought some shoes in this store in October 2021. I came back to do more shopping but the service this time was horrible!! The girl who was supposed to be helping me stood behind me with her arms crossed and did not offer any choices I will not be returning to the store again! read more

I've purchased several pair of running shoes from Fleet Feet. They consistently provides outstanding service. The staff are all very knowledgeable and offer a large amount of insight on types of shoes that best fit each person feet. They also keep a great selection and sizes in store. read more

Tried to go to this location to get running shoes for my husband. When we got there, all but one of the associates were busy helping other customers, so we waited for our turn. After 10 minutes, another customer walked in and was seen right away while we were still waiting, which confused me because there was a customer in there ahead of us also waiting to be helped. Who I can only assume is the manager asked us to sign in, which we didn't know to do. So we signed in and were next on the list. When an associate became free, she helped another customer despite our names being next on the list. At this point we had been waiting for 25 minutes with an antsy toddler. We decided to take our business elsewhere. We were fleet feet customers when we lived in Houston where the customer service was always excellent. We will not be customers at this fleet feet and we will advise friends to avoid this store. Update: the owner responded to my google review with falsehoods about helping customers in the order they came in, which is incorrect. Even my husband was dumbfounded when the woman and son duo who walked in 10 minutes after us was helped right away while we just stood there waiting. He also stated that the woman who asked me to sign was a FORMER employee and now customer who is allowed to check herself out at the cash register when they get busy. I used to work in retail myself and this seems highly questionable and somewhat unethical. If my review was the only one like this, I'd think this was a fluke. But every one star reviewer had the same experience we did. read more

My Physical Therapist sent me here for a few things. Before tonight I didn't even know this place existed. It's my new favorite running store!! I'm a novice runner and every other running store (RunTex, Texas Running Company, REI) all made me feel like I was wasting their time because I'm not out running a half marathon distance three times every week. Christy was the main person to help me, but the Owner Mark was also there answering some questions and giving advice. They were both so friendly and helpful! The store does TONS of free (or minimal costing of ~$6) events in the evenings after they close. I'm so excited to have found this place and cannot wait for my next trip there. read more

my family and i stopped in here after i heard about this store from my bf. i was looking for gym shoes and my dad was looking for shoes to ease pain. we walked in as soon as they opened and we didn't have to wait despite there already being multiple other guests in the store. Graham was extremely knowledgeable and considering that my dad is difficult to deal with, he was beyond patient, straight to the point, and funny. we literally couldn't have had a better experience. *this is a review for july... it has just been in my drafts until now X) read more

Graham was incredibly impressive with his knowledge and passion.... about shoes! He explained everything so well.

I will never buy athletic shoes from anywhere else! I'm not much of an athlete but I have some age-related aches and pains. A couple years ago I experienced a painful bout of plantar fasciitis and my podiatrist recommended having a professional shoe fitting. Getting fitted properly at Fleet Feet made recovery quick and easy. read more

Chloe was great!! My daughter plays a lot of sports and is very active. She has been complaining of knee and hip pain for several months. I have heard great things about FF. read more

Amazing store and a bunch of helpful passionate runners. If your a runner, do yourself a favor and go see this amazing staff. Pablo is knowledgeable, and extremely helpful. The team is not there to sell you any shoe, but put you in the right shoe for the right feet. Above all, they put you in a shoe that keeps you healthy. Great selection of shoes, and apparel. The store does social runs and has clinics. Love this store, glad they are our neighborhood store. read more

I love this location. Everyone does a fantastic job of taking care of customers. I had an issue with a return and they went out of their way to be helpful, patient and all-around awesome. read more

I was very impressed with the customer service and knowledge of the product that Lauren provided. Because of her outstanding customer and personal touch, I will be a repeat customer. Very happy with my new purchase. read more

Not sure what's going on at this location. My first experience with Carol was absolutely amazing! Probably the best customer service I have had in a very long time. Three weeks later I come back to do an exchange and a return and have a very poor experience with Vincent! Charged my card instead of crediting. I understand mistakes happen but can you at least apologize for your error and my time you're wasting trying to figure out where you went wrong!? read more

When it comes to me and running shoes, I have to exercise self-control so as not to walk in and yell "take my money!". Who knew I could have more fun on a trip to buy running shoes than a trip to Sephora?! I'm a fan of Texas Running Company but this last time I was in need of new shoes I was feeling the desire to not have to travel as far. I'd heard about Fleet Feet from friends who had joined running classes there as well as my fitness camp trainer, who clued me in to FF offering discounts to campers from our organization. When I got there I was initially surprised at how small the location is. With the service and experience I received, in hindsight there was no cause for concern. In the past I'd had my "gait" analyzed, feet measured and was rocking & rolling with one brand/model of shoes for a few years. Lately I'd been having more pain and things that annoyed me with my latest pair of shoes. The staff person was attentive to my needs and concerns and very collaborative. I ended up going with shoes from a different company (and I tend to be a loyalist) that have been great for me. I will definitely go back to Fleet Feet again and again. And remember how I said I love to throw money around on sports attire? They also have the best variety and selection of socks that I've seen anywhere in a brick and mortar store. read more