Highly recommend this place the owner was super nice and Professional,Attentive!…read moreVery Efficient! This place had a very Reasonable price $ My daughter phone was almost gone and he saved it .We call him Dr cell phone now ! Why go somewhere else,this is the place to go !

Would you rather go without your phone for a few hours or have a fully charged battery that dies…read morebefore mid-day with minimal usage? Right, that's so devastating, you don't want to even think about it! Sunstar Wireless was referred to me by my dad who is busier than the President himself, so if he takes time to step down from his throne and drive to west Dallas, I absolutely had to see what this place was about. I was obviously having issues with my phone battery and wanted to get some other things repaired . The owner/manager was honest and told me the other repairs weren't necessary and explained why. Also, my phone would be ready in 2 hours. What? Not overnight? Oh Boy! I felt like I had won the lottery! With the $90 service that day, I received discounts on chargers I purchased as well. Win, Win for me! A++ on a painless experience and stellar customer service. My phone now lasts all day without charging. Zipadee doo dah!

I trusted them to replace my MacBook Pro screen. Several weeks later they returned y computer with…read morea new screen which did not function. When I connected to an external monitor, the computer malfunctioned. Bottom line, I paid for a new screen that did not work and on top of that they damaged the computer so it malfunctioned. I contacted them multiple times which was usually ignored. When they did respond, the owner (Ron) said it was likely a computer chip problem and they would give me my money back if I gave them the computer so they could remove the screen. When I tried to arrange they went radio silent. Now their website is down which leads me to think they are out of business or have changed the name of their business because of unhappy customers like me?

Thank you for fixing my MacBook screen. I have broken my laptop screens in the past while traveling…read morebut never had anyone come to me on the same day and replace it at my hotel. Great job and thank you. I can work again.

Never will buy from them again. Bought a rackmount and casters and was hoping to properly use it…read morebased on their ad. When got it, there were no instructions on how to line it up. Emailed them several times and the incompetent account mgr there kept sending me a link to the instructions. But the link she sent was a absolute path to her hard drive therefore I could never get it. Told her several times but she never understood.

They helped me find what I needed fast as we were on a project deadline. Was able to fit a wall…read moremount cabinet in a tight space that was in stock and arrived right on time! Friendly and informative staff too.

The guy was incredible. Cheapest price for the best fastest…read morerepair service. Wish I could give the experience 10 star!!!!

Worst repair ever done on my phone and now the touch screen doesn't work well at all and the colors…read moreare terrible so we asked for a refund and the old glass and of course he refused although we paid 100 dollars more then what he said the price would be which was 160. He said the phone needed a new battery and I never had battery problems it's crazy. This place is a scam and you should do both yourself and your phone a favor by going really anywhere else. I still need my phone fixed but I'm out 260 bucks and this guy is rude and extremely disrespectful. He got loud and blamed me for the faulty repair it's beyond wild

Took in my son's iPad yesterday since the home button wasn't working. He was able to repair and…read morehave it ready today. Great customer service. Will definitely be back for any future iPad needs or in case my phone messes up.

Great service by Haileyesus. Had totally unidentified water damage impacting audio on my iPhone…read morewhich he fixed in about an hour. Open on a Sunday and did great work as soon as I walked in. No issues with the work after 10 days. Totally satisfied customer, and a friendly experience all the way around.

Thanks for the great service! We got the motherboard right on time. It was well packaged and our…read moresystem worked as soon as we put in. Saved us lot of machine downtime.

I placed an urgent order and it took almost 2 weeks for them to actually order it from overseas…read more The sales rep. went out sick so John Oshodi took over the order and it was a disaster. Not only did he obviously not know what he was doing, but he was afraid to place the order AFTER already taking our money. Then we found out that he had more than doubled the price. We had many days of machine down time and spent much more than we should have. I wouldn't recommend this company to my worst enemy!

I took my Epson printer to the RO Company for repairs. They called the next day and said they…read morecould not duplicate the problem. THEY DID NOT CHARGE ANYTHING!! In these days of extremely poor customer service almost everywhere, this is a refreshing place to do business. I took the printer home and it works fine.

While the RO Company was not able to repair my printer, I don't blame the RO Company, I blame…read moreEpson. The way product companies work, is that they know all the details of how their product works. They patent them, they engineer them, they build them and they sell them. But when repairs are needed, a product company has incentive to sell a new product and not have it's existing, already sold product repaired. So they have incentive to assure the product can't be repaired. This is exactly what occurred with Epson. They kept suggesting that new parts be purchased without providing any evidence that the new part would resolve the problem. In the end a new product was purchased. An HP Printer, for less than half the cost of the Epson ET-8700 I bought, which is not a cheap machine. So far, the HP has exceeded expectations, not to mention the quality and features of the original Epson, for half the cost. RO had the printer for 5 weeks or so, and the cost for repairs was the diagnostic about 21 dollars. They even absorbed the cost of one part replaced, I wasn't charged for the part since it didn't fix the problem. I would recommend the RO company to anyone who has a problem with a printer and doesn't want to get ripped off in the process. Can't say the same for Epson Printers, though.

How this business is run is very nice for our modern schedules and how we can be in and out of the…read morehouse a lot or sometimes just stuck at the house and can't leave. He offers a service he can come to your home and work on your IT or computer issue for no extra charge. I got my laptop repaired. He came and picked it up from my home, we kept in contact the entire time about the status of the update and the ordering the parts. I am already using him for further work. Highly recommend.

The word of the day is trust. If I allow someone to come into my home, walk around my house, crawl…read morethrough my attic; I have to trust them. Benchmark IT & Telecom came to my house to help me with my new projector, this involved running a new HDMI cable and ethernet. The technician was on time and well versed. He showed me and my home respect and was very educated in his field. The install went great and fast and when complete he cleaned up his work area. Here's where Benchmark IT & Telecom excelled. An hour or so later, I found that a cable was knocked loose in my attic and I lost communication to some of my devices. I realized that this is something that happens sometimes with installs, but wondered how they would handle my call. I called the tech and he was very apologetic. He was happy to return and fix the issue ASAP. I unfortunately was not able to meet that day, but he gladly returned the next business day (with a second tech) and finished the job. To be clear, I know my technology, I've worked in this field for many years. These guys know their stuff. I will for sure call these guys for anything I need done Home Automation or Networking, they are trustworthy and great at what they do. Bravo for being a great business and for showing that there are honest people that still believe in getting the job done!