My cheap little laptop laid down on me. I've had it for 5 years and paid $500 for it and it has…read morebeen a little trooper. For over a year, the screen had to be opened where you wanted it before you turned it on because if you moved the machine virtually at all and the screen jiggled it would lock up, necessitating a restart. Then, suddenly, it refused to boot up in any screen position. I brought it to PC Werx. The gentleman who came out to look at it plugged in a separate monitor and talked with me about his concerns and let me make the decision to not invest any more money in this one because the repair could easily be more expensive than the residual value of the machine. When he asked me if there was information on it that I needed to keep, that was a no, so, there was no urgent need to do anything with it. He mentioned a retailer that he has had good experience with and that happened to be where I buy virtually all computer related hardware, we shook hands and he said thank you. I mean, I'm sure he could have repaired my machine, but he gently let me know his suggestion is to spend my money on something that I'd get better service out of rather than into the one I've worn out.

I was turned down by other repair stores for my hard drive but Robert and the team was able to fix…read morethe issue within 20 mins! Highly recommend them!

I had an outlook classic emergency which was business related and time dependent. Josh at Nerds to…read moreGo was friendly, reassuring and most important fixed the problem during my consultation. I will absolutely use NerdstoGo for future computer problems.

ZERO - that's what we got for $190+ Needed them to recover…read moreour previously-working, in-house Microsoft PC network. The "nerd" dithered around for an hour and left (with our money) saying WE needed to get the Admin password for our router and then he would come back. WE found the password on the back of the router and logged into the Admin account with no problem. Called the "nerd" and ... crickets. Contacted their office. Got excuses and promises to call back and a week later ... Save YOUR money and time, find someone who really knows networking.

I requested a service for my custom pc and he did exactly what I hoped to do. Even managed to…read morerearranged the cables and parts too. Will definitely recommend. Service was even priced fairly.

Excellent as always. Josh was able to fix my issue in no time, whereas I spent 5 hours on it and…read moregot no where!

Gordon of Smart Hands is an Absolute Wiz! He's bailed me out…read moreat a moment's notice on more than one occasion! The Guy is Knowledgeable, Thorough, Honest and Fast! With repairs often finished in a matter of hours. Plus, his prices can't be beat! I bring all of my business to Gordon and he's yet to disappoint! Highly Recommended!

I hired this technician to replace the hard drive in my grandparents' computer. He also said it…read moreneeded a new fan due to noise, which we agreed to. He told us the repair would take 3-4 days, but it ended up dragging on for weeks with multiple delays. Eventually, he shipped the computer back to me without my permission, and it arrived with the stand broken and the fan still unfixed. He said he would come fix it once the new fan came in, but after waiting over a month with no resolution, I finally gave up and ordered the fan and a new stand myself and had someone else complete the repairs. The whole process was unnecessarily drawn out, and I ended up having to spend more time and money to get things done right. I would not recommend.

James is a true IT Professional. We had a major internet/network issue at our office and James…read moreworked with me over the phone for a little over 2 hours, diagnosed the issue remotely and then came out after hours on a Saturday night (last night) and got our problem solved by installing some much needed additional equipment. All the while, James was polite, diligent and professional to say the least. I will definitely call him back anytime we have an issue. Thank You James and Titan Computer Services! :)

From the owner: Here at Titan Computer Services we specialize in small to medium business customers, and customize…read moresolutions for each to give them the power to succeed! We also build custom high end gaming and AI workstations. Top quality hardware only, built for performance and long life. New business customers receive 1 free month on an annual billing of monthly maintenance agreement! New customers receive $25 off first hour of billing! Please contact us today, so we can make your IT headaches go away!

I'm changing my review to ONE STAR. I bought a computer which was named Steve. which makes me…read morewonder if it was used, not new. And its battery life is poor, like an older computer. They won't answer their phone or return my message. Avoid these guys.

Repairs made to the computer were great. I knew I was going to pay a bit more for their services,…read morebut didn't realize the real issue was with how the manage the store. Miscommunication, plagued billing software, delays that were unnecessary (said Microsoft issue, but that wasn't the case because the computer was fine when started). I'd wanted to recommend them because they are a small shop and I'd rather support local businesses- but they make that decision very difficult. Hindsight- should have gone to Best Buy geek squad for the repair. It would have been cheaper, also (paid $100 over advertised prices everywhere for a board or face an increase in labor fees). This small shop is just inefficient and unreliable- which I don't have time for. Do yourself a favor if looking even for the smallest repair and go elsewhere. Again- I really wanted this to be a positive experience, but it's been very frustrating.

I should have read Vinay O's review before dropping my laptop off as this establishment and like…read morethem I wish I could have given them 0 stars. If you're considering taking your device here for repair, I strongly recommend looking elsewhere. I normally don't leave negative reviews for small businesses, but my experience was unacceptable. I dropped off my MacBook Pro on 8/24/25 and paid the diagnostic fee, but received no updates for over a week. When I called, I was told it was still being worked on. Two weeks later I stopped by in person and was told the technician wasn't available and no update could be provided, though they promised a call that never came. Over the next few weeks, this pattern repeated--missed calls that never happened, staff unable to locate my device, and even being shown another customer's laptop instead. Finally, on 9/27/25, I returned once again and was told the technician would call me. An hour later, no call so I stopped by once again only to be greeted by I was just about to call you. I was handed back my MacBook in worse condition: still broken, with scratches, missing screws, and a bent bottom cover. This was by far the most unprofessional and frustrating service experience I've had.

I needed help with my 2016 MacBook Pro laptop but did not want to drive to Dallas to any of the…read moreApple stores. My son told me about IFix Hut right here in McKinney where I live, so I gave it a try. The tech took one day to diagnose the problem. My laptop needed a new battery and also a new processing chip. It was ready for pickup in four days. Communication was very good as the tech stayed in touch by phone throughout the repair process, and the cost seemed fair and reasonable. I have waited several weeks before posting a review to make sure the improvements are as great as they seemed at first. Honestly, I could not be more pleased with the service I received from this shop. I happily recommend.

We went to Rodi on a recommendation from a friend! We are definitely better for having done so…read more Rodi is very kind. He explained everything in a manner I could understand. His price points were fair and he even went above and beyond by cleaning up some files and the laptop itself. It looked brand new. He said, and I believe him, he really wanted to give my daughter a good computer for college. I will definitely be returning to him for other computers in my home!

Great technical expertise and superior customer service. Rodi really helped me out in a pinch.read more

Fast, Friendly, Honest and Efficient! Great Response time and got my computer up and running within…read morethe hour!

From the owner: Computing Plus offers a wide range of Information Technology (IT) Support services that can be…read moretailored to your specific needs. Services like, Remote Support, Onsite Support, Client Configuration, Server & Network Setup, Data Backups, Cabling for Data, Voice, & Security, PC Repair and much more. We offer free consultations.

I give Sam Kof a 5-star rating for outstanding, excellent service. such a kind gentleman and great…read moreattitude.

Brad Alexander (owner) and his team at McKinney Security Solutions did an amazing job for me today…read more My wife had erased our master code and Brad and his team helped me restore the master code to our security system. Highly recommend them. Kent Driskill - Realtor in McKinney