I use them for 3 of my properties. Very happy with their personalized service and the app and…read morehardware too.

Purchased a new home in McKinney and needed to get my dormant security system up and running for my…read morewife's piece of mind. Jason assessed our needs and delivered prompt and excellent service. I highly recommend Protectus!

The tech I spoke with was super helpful and ethical. He knows all about network installations, And…read moreeven though I didn't hire him he still helped me out by giving me an alternative solution. I feel like I can trust him. So I will hire him in the future again.

Very pleased with Chinedu's work installing security cameras. I appreciate his verifying that…read moreeverything was working properly, even calling the manufacturer and verifying connections. Great Job!

Our alarm was not working so I had Smith Thompson test it, the motion sensor was acting up, I made…read morean appointment, the tech person, Derek came out and we found out that the previous alarm company had improperly mounted the sensor so it finally stopped working, a simple mounting change made all the difference. Great people to have our securty system with.

Customer service is trash. I had a simple question about my alarm system and the agent just wanted…read moreto sell me another service. They hung up on me and I called back to speak with a manager who was unavailable. I still haven't received a call back yet.

I just recently purchased a vacation home in Weatherford and was looking for a company to install…read morean alarm and camera system. I was doing a Yelp search for a local company and the one the stood out was Sanctuary Security service. I reached out to them and spoke directly to the Owner Andrew; we made an appointment at my convenience a few weeks in advance when I was scheduled to be in town. Andrew stopped by a few days before I arrived to assess the property and already had a plan in place for the best camera locations. I was amazed with what he was going to do and all the latest cameras and all other needed equipment. We agreed on a price. He scheduled me in when I was in town and got all the work done. Andrew gave me an and my wife a tutorial on how everything works. Got us up and running in no time at all. His company will also be monitoring our home. So, if anyone is considering installing a security system for their home and business. This is a great company to consider they offer quality work and outstanding customer service. As a semi-retired Contractor from California, it is a pleasure working with a professional company.

They have been protecting my home for years. great local business that gives a personal touch and…read moreis always just a text or call away from help.

I bought security cameras for my entire home 3 years ago. The guy didn't leave any papers about the…read moresystem or even showed me how to use it. I've been having the same problem for 3 years. Since my communication skill due to my disability were not good I left the situation alone. Now instead of inquiring what the issue is, they either don't answer or give my caretaker a bogus number. If I had to do it over again, I wouldn't deal with these people. Especially if you are a woman or disable. Buyer be aware. The only reason I remembered the company because the guy had a red beard

Jerry is fantastic... hardest working guy you'll ever meet. He did my house and 2 businesses. After…read moreone day of work, I basically gave him the keys to all three to let him finish with no one there! Very honest, very fair and stands behind it to make you happy. A family business doing it right without trying to up-sell. I highly recommend this company. Jerry is proof of what hard work and sacrifice can do.

We appreciate the owners wife calling and assisting with the repairs. We initially had a long wait…read moreand I'm grateful for the update and service

We were having a problem with thieves but, since the surveillance cameras and flood lights were…read moreinstalled, we have not had any problems!