Protectus Security

I reviewed a number of options-before choosing Settler Security to help install surveillance and…read moresecurity equipment at our retail location. Because of the nature of our operation, I was looking for high-quality equipment and overall service and was willing to pay to receive it. After reviewing.my needs with a handful of providers with good reviews, I chose Settler because my conversation with Nelson inspired confidence. As expected, I was pleased with all aspects of the process. What I did not expect, however, was that I would receive products and service that exceeded my lofty expectations at an extremely competitive price. Nelson was transparent throughout the process and helped me select high-quality equipment that met my specific needs while staying within my budget. I was also surprised by the level of operational support provided. Nelson showed me how to use all of the features, but he also set up a number of parameters in advance based on our original discussion without requiring further input. And that support did not stop once the products were installed and the final invoice issued. I am still receiving support on a regular basis. Anytime I have questions, answers are a quick phone call away. Finally, due to my own oversight, my were entirely unreasonable. Nevertheless, met them, and then some, installing my entire less than 48 hours after our initial conversation. I would not recommend asking that kind of turnaround of any provider on a complicated installation, but when I found myself in a bind, the Settler team bailed me out. A truly exceptional experience - retain Settler with confidenc

They helped me upgrade some important security systems. Nelson was fast and thorough. Highly…read morerecommend them.

Trend Security Screens

Irving Trend Builders and Security Screens are the best! They do absolutely beautiful work! My new…read moremaple semi floating stairs are absolutely gorgeous! The railings are not up yet, but this was a huge project and I wanted to take a picture right away! Quality and expertise is phenomenal !

I purchased a home in Texas while still living in California. Because I was not living in the home…read moreright away and wanted the peace and mind of security, I worked directly with the owner of Trend Security Screens Gary and his office manager Isiah directly from California to have 12 security screens installed in my new home. From start to finish, Gary and Isiah were welcoming and professional, I had the sense of security knowing that my home was going to be safe and sound! The process was great, even communicating from a distance I had no worries. The screens do take a little time to come from the manufacture as they are custom to each window. Gary and his team came from over 90 miles to install the screens and I really appreciate the service. I feel safe and I know that if I need additional security service for my home, I can (and will) contact Gary and his team at Trend Security Screens. You can't go wrong!

Johnson Smart Homes

(5 reviews)

AJ was awesome to work with! He helped install my Ring cameras perfectly. Everything looks clean…read moreand flush. Super down-to-earth, great communication, and he really knows his stuff. He even suggested ways to improve my original setup. Polite, fair pricing, HIGHLY recommended!

AJ came out and provided an extremely professional evaluation of our home and the security project…read morewe needed implemented. His pricing was very fair, and he asked really good questions that we hadn't previously thought of and hadn't been asked by other vendors we were considering. He is concise, to the point, and doesn't upsell. Really great experience!

True Protection

4.5

(8 reviews)

I already had a security system, but didn't want to lease cameras. Too much money spent over time…read morefor something that'll never be mine. I reached out to this company after reading reviews. I got a call back from Brian, who answered all my questions, and I decided to press forward. He hooked me up with Chase, the technician who'd do the install. Chase showed up for the initial assessment, and helped me make sense of camera placement, etc. When Chase showed up for the install, he was just as professional, and answered any additional questions I had. All I had to do was stay out of his way and let him work. He showed me everything I needed to know in terms of the camera app and made sure to walk with me to confirm camera views. A true professional. I had an issue with the software, and received an immediate callback from Dustin, who helped me clear up my issue. Really good experience so far all the way around.

***UPDATE*** Everything has been fixed, system is working…read morewell. Brett really did make things right. Unfortunately, they had a change with their team which negatively affected my experience. They worked with me to ensure I was satisfied, something you don't always see these days. Actually, I half expected them to write me off and cut my losses, thinking I could never be satisfied or something. The fact they stuck with me made me feel understood and trusted, so in return I feel I must do the same. They'll still get referrals from me, because I don't think those guys that screwed up my install work for them anymore. PS- if you can get Josh from Austin to do your install, I highly recommend!! I have had the WORST experience and DO NOT recommend this company. Feel free to tap my name and send me a private message, if you want to know more details. I can at least tell you who you don't want to deal with. This has been so frustrating, I'd hate for anyone else to have the same experience. All the other reviews seem a bit dated so maybe they have new people working because my experience was nowhere near consistent with the other 5-star reviews. The install started Saturday... yet two technicians and three in-home visits later... and one more "planned" for tomorrow... who knows when it will get done?! I honestly can't believe I'm paying for this. My home is less than 2 weeks old (brand new, just built) yet the technicians have managed to screw up my electrical wiring (no electricity to my master bedroom) and blew two transformers. The second blown transformer is why they've got to come out the fourth time. To top it off, the second technician committed to coming at 5:30pm but acts like it's an inconvenience and would rather come earlier. I get it, don't agree to it and have True Protection send someone else (don't accept the job). True Protection does not seem to care... gave me a free lock for my door - thanks, but this service still sucks! Brett said he is going to make this right with a third technician. I will update my review to reflect the final o

Your AV Guy

(108 reviews)

If you need help with your TV, home theater, or audio system, I highly recommend Your AV Guy. Mike…read moreprovides true five-star service and has helped me multiple times over the years with installing, upgrading, and modifying my AV setup. What sets Mike apart is his consultative approach. He takes the time to listen to what you want, offers expert recommendations, sources the right equipment, delivers it, installs it professionally, and then makes sure you understand how everything works. Most recently, we asked him to improve dialogue clarity while reducing overwhelming background sound, and the results were excellent. Mike is reliable, knowledgeable, easy to work with, and always arrives on time with everything needed for the job. His installations are clean and professional, and his customer service and follow-up are outstanding. Your AV Guy Mike 972-467-5667 youravguy.com youravguy1@gmail.com I would not hesitate to recommend him to anyone looking for professional AV services.

Hard-working and FAST. Very efficient, cleaned up afterwards. Friendly…read more Could I have mounted my tvs myself? Sure. But there's no way I could have done them as well, as fast and while saving my back! Worth every penny and then some.

Atfast Install

(1 review)

Best work ever, he upgraded my ring doorbell no extra cost!!…read moreAngel is a cool owner. Thank u!!!!

From the owner: i install fast, and do my job well. i'm partner up with ring…read moresecurity to give customers less prize to pay in security

C&B Electric

2.9

(24 reviews)

I had a scheduled appointment on May 13. They didn't show up and didn't call. I called them. No…read moreapology, just rescheduled for May 26. Again, they didn't show up and didn't call. I called them. No apology, just rescheduled now for June 12. Let's see if they show up this time. Horrible customer service.

C and B installed a whole house generator for me a couple of years ago. Great experience from…read morebeginning to end. Their electricians were through and cleaned up after the installation. It is so nice to have electricity when the power fails like it did last winter. We stayed warm watched tv while our neighbors were freezing and camped in a tent in their living rooms. C and B is my go-to electricians when I have electrical problems.

Sanctuary Security

They have been protecting my home for years. great local business that gives a personal touch and…read moreis always just a text or call away from help.

I just recently purchased a vacation home in Weatherford and was looking for a company to install…read morean alarm and camera system. I was doing a Yelp search for a local company and the one the stood out was Sanctuary Security service. I reached out to them and spoke directly to the Owner Andrew; we made an appointment at my convenience a few weeks in advance when I was scheduled to be in town. Andrew stopped by a few days before I arrived to assess the property and already had a plan in place for the best camera locations. I was amazed with what he was going to do and all the latest cameras and all other needed equipment. We agreed on a price. He scheduled me in when I was in town and got all the work done. Andrew gave me an and my wife a tutorial on how everything works. Got us up and running in no time at all. His company will also be monitoring our home. So, if anyone is considering installing a security system for their home and business. This is a great company to consider they offer quality work and outstanding customer service. As a semi-retired Contractor from California, it is a pleasure working with a professional company.

Protech Security & Automation

4.0

(8 reviews)

Brandon - your phone number does not work…read more Please update your profile with a working phone number or call us back. Thanks.

I have to admit I was skeptical when I heard I could replace my old security system in my house and…read moremy office to an updated cell phone friendly alarm system with video monitoring,and remote access to my thermostats to control the temperature of both locations.All for the same money I was spending . After meeting with Brandon Parraway, I felt confident in his ability to deliver. WOW!!! did he ever deliver!!! I now have remote access via video to my office and my home on my cell phone I can control the temperature of those home and office and I can arm or disarm my alarm from my cell phone at any location. All of this for the same price that I was paying another company that is severely outdated. I also have PEACE of MIND with my Grandchildren who are at home with a Nanny during the day. I am watching :) Brandon and ProTech security and automation have given me a piece of mind and security beyond my wildest dreams. Thank you Brandon and thank you ProTech for all that you have done.

Empire AV Services and Installations

(59 reviews)

Empire AV responded quickly to my inquiry about setting my hard-of-sight mother up with a voice…read morecontrolled system in her new home. Eric was incredibly communicative and was able to get her on the schedule almost immediately. The install was seamless and he was incredibly patient with my mom in setting up the system. Very good experience!

Very disappointed with the performance of the system package that cost me over $10,000 (I purchased…read moretheir premium/top level speaker package and a number of other items they recommended). Before the installation, I shared my concerns below with the sales person/installer: 1. The size of the inwall speakers the recommended would not likely reproduce the full range of sound desired (especially midrange frequencies) 2. The soundstage produced by the front three speakers needed to anchor vocals to the faces onscreen - not localized to a speaker (especially not to the center channel located below screen). 3. I wanted clean but very strong bass performance that you could feel but not localize to a point in the room. After the installation I received a full demo and sure enough - they failed on all three points. - There is minimal midrange reproduction - The voices are localized on the center channel speaker (despite adjustments) - The powered subwoofer cost over $1,000, but lacks any real impact and it is easy to place where it is in the room I spent time afterwards with the installer sharing my concerns and asking for adjustments to be made. He made some efforts, but the equipment and configuration still produces very, very thin sound reproduction. There is no full range of deep rich sound in action movies (vehicle engines, explosions, etc.). Music on soundtracks sounds like it is playing out of a hand held radio. I told him I was not satisfied and not happy. All he could offer was to sell me additional speakers (left and right tower cabinet speakers and a second subwoofer), and he would give me credit back for two of the in wall speaker The amp is likely not adequate - should have gone with something higher current (Denon, Marantz or similar?). I trusted my money with their expertise/recommendations, and really feel like I failed to pick the right Home Theater company to accomplish a simple HT set up. The room is a dedicated HT room, only 14'x21' with 10' ceilings. I should have done more research. Lastly - on a personal note, I believe how an installer approaches "wire management" (see photos - no methodology) is an indicator of their attention to detail what standard they set for themselves. There is also a photo of their teeny tiny "premium" in wall speaker.

Anything A/V

(183 reviews)

Abigail and PJ were awesome! From quote to installation, I was impressed with her communication,…read morepunctuality and attention to details in perfectly mounting my 75 inch tv and connecting with a soundbar. She even provided recommendations for the wires I needed for my setup. I wish I would have done sooner and highly recommend her for all your A/V needs!

Abigail did a great job! I needed a TV and soundbar mounted, with a sub connected. Before…read morescheduling, she always replied to any message that I sent. When she did arrive, she walked through where I wanted everything mounted. She asked how high I wanted the TV mounted, how far down the soundbar mounted, and if there were any other things that needed to be installed. She was able to get everything mounted, wires ran through the walls, and all items set up. She provided me a great quote and did a great job! I have more projects that are coming up that I will have her assist with. Get in touch with her because Abigail will do a great job!

Empire AV Services and Installations

(59 reviews)

Empire AV responded quickly to my inquiry about setting my hard-of-sight mother up with a voice…read morecontrolled system in her new home. Eric was incredibly communicative and was able to get her on the schedule almost immediately. The install was seamless and he was incredibly patient with my mom in setting up the system. Very good experience!

Very disappointed with the performance of the system package that cost me over $10,000 (I purchased…read moretheir premium/top level speaker package and a number of other items they recommended). Before the installation, I shared my concerns below with the sales person/installer: 1. The size of the inwall speakers the recommended would not likely reproduce the full range of sound desired (especially midrange frequencies) 2. The soundstage produced by the front three speakers needed to anchor vocals to the faces onscreen - not localized to a speaker (especially not to the center channel located below screen). 3. I wanted clean but very strong bass performance that you could feel but not localize to a point in the room. After the installation I received a full demo and sure enough - they failed on all three points. - There is minimal midrange reproduction - The voices are localized on the center channel speaker (despite adjustments) - The powered subwoofer cost over $1,000, but lacks any real impact and it is easy to place where it is in the room I spent time afterwards with the installer sharing my concerns and asking for adjustments to be made. He made some efforts, but the equipment and configuration still produces very, very thin sound reproduction. There is no full range of deep rich sound in action movies (vehicle engines, explosions, etc.). Music on soundtracks sounds like it is playing out of a hand held radio. I told him I was not satisfied and not happy. All he could offer was to sell me additional speakers (left and right tower cabinet speakers and a second subwoofer), and he would give me credit back for two of the in wall speaker The amp is likely not adequate - should have gone with something higher current (Denon, Marantz or similar?). I trusted my money with their expertise/recommendations, and really feel like I failed to pick the right Home Theater company to accomplish a simple HT set up. The room is a dedicated HT room, only 14'x21' with 10' ceilings. I should have done more research. Lastly - on a personal note, I believe how an installer approaches "wire management" (see photos - no methodology) is an indicator of their attention to detail what standard they set for themselves. There is also a photo of their teeny tiny "premium" in wall speaker.

Go Mounting

4.2

(6 reviews)

My wife and I needed two flat screen T.V.s mounted in our new home. Tony and Kevin from Go Mounting…read moremounted both T.V.s for us and did an excellent job. They were very fast, while also detailed in their work. I would definitely recommend Go Mounting for any future mounting needs. Thank you Tony and Kevin!

Great customer service ...friendly people and at a great cost ! Tony and Sam were awesome in and…read moreout in 10 minutes. Professional folks that gave great advice on how to adjust mount...thanks guys !

Best Locksmith

4.8

(482 reviews)

We had a great experience today with Best Locksmith. We needed a replacement dead bolt and…read morereceived service in our home within 20 minutes of our call. Excellent service and would use them again.

My experience has been unfortunate. It started out well, the locksmith Chris is amazing. He…read moreperformed partial service, for the service that was not completed, we agreed on a refund. The install was on May 1, I have not received my refund, today is July 31 (3 full months). I have spoken to the owner/manager Tal, who agreed on the refund, I left multiple messages and emails with either no response or vague responses that are not resolving my refund. I would not recommend this service.

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16 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Michael P.

0

2

0

7 years ago

We have been a customer for over five years with Protectus Security. They are monitoring our home and my wife's business facility. Our satisfaction with Protectus Security has lead my daughter to utilizing their services also. It's a great combination: Technically competent guidance on the equipment to be installed Prompt and professional technicians for initial installation Professional follow up after the sale. Competitive pricing. Quality Equipment. You get the satisfaction of a local company that cares about your business, not a phone call to an offshore phone attendant. Thank you for enhancing the security of my home and my wife's business facility. read more

Irma M.

28

2

0

8 years ago

I Love our new home security system!! This is our 1st Flip and we get a message on our phone at the exact time the contractors walk in the door to start their day. Plus if they forget to set the alarm when they leave I can set it from my cell phone no matter where I am nor what time it is. Chris set us up for install within a few days notice his installer was very knowledgeable and patient in teaching me (a not very tech savvy person) how to operate the system. It was a great experience working with such a professional company; I will definitely refer Protectus Security to my friends!! Irma Molina read more

Raymond L.

0

1

0

15 years ago

ProtectUs is a security system I stand by as a customer. I have three teenagers and sometimes I am away on business trips, where I am not able to monitor what is going on around in my home. Well, before I became a ProtectUs Security customer. Now I can be away on business meetings and know who is coming to the house, when someone is leaving out the door, when someone is coming, and when the alarm is set to Alarm Stay and Alarm Away. I'm not big on technology but this is so easy to use. The touch screen panel makes it easier for me to set my alarm and get on my way. read more

Sai P.

0

1

0

8 years ago

Protectus provides fantastic service and are truly a pleasure to work with. They were patient with me and worked with me to complete my installation as per my schedule. They did everything in good manner and were very friendly in all. Mr. Christopher Pick is a great sales agent who makes the process to sign up with them easy. Mr. Matthew was a great installer - a very kind and courteous gentleman. He was a truly a pleasure to work with and very thorough and good at what he does. read more

Christine V.

0

3

0

9 years ago

We had been using a big national company for years. You know, wait on hold to talk to someone about any issues, scared to let their technicians inside your house, billing issues, etc. And then we switched to Protectus. What a difference!!! Their installation company and their staff were so knowledgeable, polite & helpful. It was so easy to switch and we are glad we did. We know our family and home are in good hands:) read more

Kimberly L.

0

1

0

15 years ago

I checked out a few security companies in my area before I found Protectus. Their phone reps are courteous and very helpful! Every time I call them, I don't have to be on hold forever and they help me with my questions fast. The guy who sold me the system was very helpful and knowledgeable. I am happy to have chosen a company who cares about my family and home. I would recommend them to everyone! Good job Protectus! read more

Dillon L.

0

2

0

8 years ago

These guys were very courteous and helped me, a first time alarm owner, to understand how the system works and what things were the best fit for my situation. They were also very willing to work with me in the price of the installation. The gentleman that installed our system was also very knowledgeable and helpful. Very positive experience! read more

Brooks I.

0

1

0

9 years ago

Protectus has what you need for a reliable, user-friendly security system. They are responsive and helpful in their recommendations. Christopher Pick, in particular, is the man! We have enthusiastically referred Protectus and Christopher to several of our friends, who have all loved them, too! read more

Tony B.

295

1

0

8 years ago

Just recently moved into an older home. Protectus was able to transfer our system over with no hassle! Josh worked his magic as he found a power source and set up our panel. We feel secure and happy to be in our new home. Thank you Protectus read more

Mike H.

0

1

0

15 years ago

I love that my alarm system is compatible with my iphone. It has an app to help me control my system wherever my journey takes me. That's why I chose to be a faithful customers most of my family and friends are with protectus too! read more

K. J.

0

1

0

8 years ago

I appreciate the professionalism and excellent quality of service provided by Chris. He was on time for our appointment and our security system was updated and installed as agreed. I highly recommend him and Protectus. read more

Nicole T.

0

3

0

15 years ago

Last year I had a break in where a lot of my valuable belongings were stolen, I was real devastated to the point I didn't feel safe in my own home. Thank you Protectus for helping me feel secured at home again! read more

Maria S.

0

2

0

15 years ago

ProtectUs gets my #1 pick in choosing a security system, When I questions I call the office and someone is always willing to help me the best way as possible. I love it! It gets no better than that 100%. read more

Haley S.

0

1

0

8 years ago

Extremely helpful and fast. We needed our system installed as quick as possible and Chris was able to rearrange some things to make it happen. We are very pleased with the service thus far. Thank you! read more

Shawn S.

111

1

0

9 years ago

Needed alarm for my home called and spoke with chris. He was very professional and answered all my questions. Thank you for helping us.

Robert P.

0

1

0

7 years ago

I'm a new customer Chris made me a great deal plus the technician was wonderful very knowledgeable highly recommend

Protectus Security - securitysystems - Updated August 2026

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Empire AV responded quickly to my inquiry about setting my hard-of-sight mother up with a voice…read morecontrolled system in her new home. Eric was incredibly communicative and was able to get her on the schedule almost immediately. The install was seamless and he was incredibly patient with my mom in setting up the system. Very good experience!

Very disappointed with the performance of the system package that cost me over $10,000 (I purchased…read moretheir premium/top level speaker package and a number of other items they recommended). Before the installation, I shared my concerns below with the sales person/installer: 1. The size of the inwall speakers the recommended would not likely reproduce the full range of sound desired (especially midrange frequencies) 2. The soundstage produced by the front three speakers needed to anchor vocals to the faces onscreen - not localized to a speaker (especially not to the center channel located below screen). 3. I wanted clean but very strong bass performance that you could feel but not localize to a point in the room. After the installation I received a full demo and sure enough - they failed on all three points. - There is minimal midrange reproduction - The voices are localized on the center channel speaker (despite adjustments) - The powered subwoofer cost over $1,000, but lacks any real impact and it is easy to place where it is in the room I spent time afterwards with the installer sharing my concerns and asking for adjustments to be made. He made some efforts, but the equipment and configuration still produces very, very thin sound reproduction. There is no full range of deep rich sound in action movies (vehicle engines, explosions, etc.). Music on soundtracks sounds like it is playing out of a hand held radio. I told him I was not satisfied and not happy. All he could offer was to sell me additional speakers (left and right tower cabinet speakers and a second subwoofer), and he would give me credit back for two of the in wall speaker The amp is likely not adequate - should have gone with something higher current (Denon, Marantz or similar?). I trusted my money with their expertise/recommendations, and really feel like I failed to pick the right Home Theater company to accomplish a simple HT set up. The room is a dedicated HT room, only 14'x21' with 10' ceilings. I should have done more research. Lastly - on a personal note, I believe how an installer approaches "wire management" (see photos - no methodology) is an indicator of their attention to detail what standard they set for themselves. There is also a photo of their teeny tiny "premium" in wall speaker.

Cognito Media Services

4.1

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Amazing customer service Very organized and helpful…read more Will use again and also recommend to friends and family!

Very professional and fast, friendly service! 10/10 would recommend to anyone needing installation…read moreservices

Your AV Guy

(108 reviews)

If you need help with your TV, home theater, or audio system, I highly recommend Your AV Guy. Mike…read moreprovides true five-star service and has helped me multiple times over the years with installing, upgrading, and modifying my AV setup. What sets Mike apart is his consultative approach. He takes the time to listen to what you want, offers expert recommendations, sources the right equipment, delivers it, installs it professionally, and then makes sure you understand how everything works. Most recently, we asked him to improve dialogue clarity while reducing overwhelming background sound, and the results were excellent. Mike is reliable, knowledgeable, easy to work with, and always arrives on time with everything needed for the job. His installations are clean and professional, and his customer service and follow-up are outstanding. Your AV Guy Mike 972-467-5667 youravguy.com youravguy1@gmail.com I would not hesitate to recommend him to anyone looking for professional AV services.

Hard-working and FAST. Very efficient, cleaned up afterwards. Friendly…read more Could I have mounted my tvs myself? Sure. But there's no way I could have done them as well, as fast and while saving my back! Worth every penny and then some.

AV Guy

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(10 reviews)

Excellent service! Our AV system is old and was malfunctioning. Edwin diagnosed and fixed the…read moreproblem in short order. He was prompt and quite knowledgeable. His fees are reasonable and well worth the service we received. Highly recommend Edwin, The AV Guy...

AV Guy was quick, thoughtful, and thorough when helping me with my recent home surveillance needs…read more Their team took the extra time to make sure I fully understood how to use my new equipment and related apps, and were very reasonably priced. Thanks, AV Guy!

Settler Security

I reviewed a number of options-before choosing Settler Security to help install surveillance and…read moresecurity equipment at our retail location. Because of the nature of our operation, I was looking for high-quality equipment and overall service and was willing to pay to receive it. After reviewing.my needs with a handful of providers with good reviews, I chose Settler because my conversation with Nelson inspired confidence. As expected, I was pleased with all aspects of the process. What I did not expect, however, was that I would receive products and service that exceeded my lofty expectations at an extremely competitive price. Nelson was transparent throughout the process and helped me select high-quality equipment that met my specific needs while staying within my budget. I was also surprised by the level of operational support provided. Nelson showed me how to use all of the features, but he also set up a number of parameters in advance based on our original discussion without requiring further input. And that support did not stop once the products were installed and the final invoice issued. I am still receiving support on a regular basis. Anytime I have questions, answers are a quick phone call away. Finally, due to my own oversight, my were entirely unreasonable. Nevertheless, met them, and then some, installing my entire less than 48 hours after our initial conversation. I would not recommend asking that kind of turnaround of any provider on a complicated installation, but when I found myself in a bind, the Settler team bailed me out. A truly exceptional experience - retain Settler with confidenc

They helped me upgrade some important security systems. Nelson was fast and thorough. Highly…read morerecommend them.

BTZ Audio Video

3.3

(28 reviews)

We really hate to air out someone else's dirty laundry on social media but we just want to warn…read moreothers about Myles Foreman and his business BTZ Audio & Video. We were recommend to him by his wife, Rhonda Foreman, who just so happens to be Laine's (my fiancé) aunt. On January 2nd we paid Myles $1,000 for the pre wire of audio and video in our new home, which was completed. On February 3rd, we wrote BTZ Audio & Video a $21,469.19 check for the audio and video equipment, which was cashed/deposited around February 6th. Laine was going build Myles and his aunt Rhonda a fence as a "trade off" to cover the labor portion of the project. After Myles showed some red flags and said we were going to have to pay him even more money on top of the money had already paid for the pre wire, equipment, and the "trade off" of the fence for labor, we decided to have another audio & video company quote us for THE EXACT SAME THING. They were THOUSANDS cheaper.... Not just thousands but HALF THE PRICE. So, we did what any smart person would do and asked for a refund for the equipment portion of $21,469.19. Myles informed us that he would refund us $12,677.57 because he had to charge us a "restock fee" but had previously told Laine he hadn't purchased any of the items and his wife, Laine's aunt Rhonda, told me the equipment was purchased in December or January. (I wrote the check on February 3rd) ... After some back and forth, we were told to just take what we can get because they obviously needed the money more than we did. The last communication we had with Myles was an email from his lawyer on August 7th stating that Myles Foreman and BTZ Audio & Video does indeed intend to pay us back the $12,677.57 BUT sadly they are experiencing a "temporary" business downturn and doesn't have the money to pay us at the moment but it is one of Myles top priorities... Now, this came as a shock to us considering they're constantly posting on Facebook that they are on vacation, took a weekend trip here and there, went to every concert in DFW, and we even saw them at the Casino. We responded to the email saying that if they have the money to do the above, they have the money to pay us back and they had till the end of the month (August 31st) to do so. What came after that? Crickets. Well except for a Facebook post from Laine's Aunt Rhonda, with a picture of her and Myles with the caption "ATTENTION...ATTENTION: All CREEPERS take notice... they're on vacation again... and will be at a concert tomorrow! Take notes and report!!!! THAT IS ALL!!!! ". Embarrassing right??? You steal money from your own nephew and brag about it on Facebook. Very weird energy to have. I had enough and decided to leave a little sarcastic comment stating "I hope you're having the best time on our dime! ". And then the whole family was blocked... l guess she didn't like seeing the truth. ‍ I had to leave out a lot of the nitty gritty details or you'd be reading this post all day but if you made it this far, no we still don't have our money back, beware of Myles and Rhonda Foreman and BTZ Audio & Video, and if you want receipts... we got them. UPDATE TO ORIGINAL POST.. BTZ Audio Video, LLC AND MYLES FOREMAN have now filed bankruptcy as of August 18th, 2024 and has since then "rebranded" as Flex-Able Integration and is now under Rhonda's name!! This was a way for Myles and Rhonda to not have to pay us and apparently the rest of their debts back.... all of this is public information. As I am now blocked from the new page, I am unable to warn others about these scam artists.

From the beginning I knew things were not going to end well because of Mr. Foreman's nonchalant…read morelaidback and unprofessional type of attitude. When I hire a company I like to feel at ease knowing I hired professionals with the most basic level of respect that comes with conducting business with a company. In July 2019 I hired and paid $21,000 up front for a full sound system and wireless network for a new business. I made the that decision based on a friend who knew Myles Foreman the owner of the company. Mr Foreman presented me with three different invoices and we agreed on the one that was adequate for my business. At the time demolition had just started, I started scheduling the contractors in order of what needed to be completed. Mr Foreman insisted to get started at the same time as the electricians because according to him that was going to facilitate the whole process. Mr Foreman rushed to dump all the brand new equipment which got covered in dust and looked scratched. He ran some wires and laid them on top of the ceiling tile grid which was not acceptable by the city code. When I told him this he gave me one of his well known evasive responses and billed me an additional $1,000 to put zip ties to attach them to the main structure. As construction progressed, he said he needed to wait until everyone else was done to finish his job (yet he had insisted to be in at the same time as the electricians). He pressure me to pay him which seemed shady throughout this process. I was feed up with his shameless scam-like attitude and asked him to stop the job but then he charged me for the "labor they did" and told me if I wanted he was only going to give me a few thousand of the $21K I had already paid because he had already delivered the equipment and it was my problem. So I waited to have everyone else finish their job. All the walls were freshly painted and the new floors were laid down. I called to tell him we were ready so he scheduled to come in 3 weeks because he was too busy. His crew came to "finish the installation " but they were clueless as to where they had ran the wires and started cutting holes wherever they felt like so in the process they installed speakers in different places to where they originally assigned. This created a whole new problem with the electricians, because the speakers where now blocking the connections for the track lights. If I had BTZ move them to where they were supposed to go, I would have to patch the sheetrock and ceiling which would increase expenses. At the end of the day they were to finish installation, he realized he had his crew committed to another job so he scheduled me another 2 weeks out. They fixed some of the issues they made but I asked them not to make holes in the walls with out consulting me first. But they starting writing on the walls, cutting the walls, and got everything dirty. Fast forward 10 months. The last 6 speakers were installed, but they were not installed where they were initially supposed to be but instead they were installed in random places. The $1,000 that was pending for the zip ties was pending so he had one of his employees request the payment so I told him to pick it up any other time since I did not have the checkbook with me. About a month went by and I did not hear from BTZ. I received an invoice last Monday and a voice mail the next day and by Wednesday he shutdown my wireless router remotely. Unaware of what happened, I called my service provider and they told me everything was fine and that I needed to talk to the person who did the wireless installation. I had to run my business without music and could not run payments for two days because he had turned off the internet connection. He conducted business in a shady, unprofessional, and completely mediocre manner. He never walked the space after everything was done to make sure things were done properly and when I expressed my frustration with the messes from his employees, he did not do anything about them. His service was overpriced, inconsistent, unreliable, and dishonest.

TV Mounting Team

4.8

(10 reviews)

Absolutely! Here's the rewritten text:…read more Everything! This remarkable man made space in his schedule to help us that very day. In under 20 minutes, DeWayne expertly mounted two TVs. We are truly inspired to have found someone like DeWayne; his outstanding workmanship reflects his strong ethics. A good man committed to excellence! Also, his prices are Senior Approved! Finding an honest person is rare, you will love this man!

The team was so helpful and the process was very smooth! I love that they wore coverings on there…read moreshoes and were so quick! definitely recommend for all tv mounting and de-mounting services

7PiXL

(13 reviews)

7PiXL came in and made sense of all my media needs. A clean installation with custom cables: the…read morewhole nine yards.

Needed additional security cameras installed at home and my original installer was out of business…read more Could not have been happier with the service and quality. A good contractor here

HANG PROS

(40 reviews)

Kwame and Eric were amazing. Ran power to behind four TV without trouble and protecting walls. And…read morealso hung this extremely difficult motorized mount above fireplace. Don't bother looking elsewhere. Hire Hang Pros for great service and a fair price.

Super responsive and flexible with scheduling. Also very prompt. Kwame was a true professional and…read morewalked me through my options for installation (tv mounts). He was very informative and used facts to help me make decisions on where to mount and what equipment would work or not. Truly recommend them!

Anything A/V