If you need help with your TV, home theater, or audio system, I highly recommend Your AV Guy. Mike…read moreprovides true five-star service and has helped me multiple times over the years with installing, upgrading, and modifying my AV setup. What sets Mike apart is his consultative approach. He takes the time to listen to what you want, offers expert recommendations, sources the right equipment, delivers it, installs it professionally, and then makes sure you understand how everything works. Most recently, we asked him to improve dialogue clarity while reducing overwhelming background sound, and the results were excellent. Mike is reliable, knowledgeable, easy to work with, and always arrives on time with everything needed for the job. His installations are clean and professional, and his customer service and follow-up are outstanding. Your AV Guy Mike 972-467-5667 youravguy.com youravguy1@gmail.com I would not hesitate to recommend him to anyone looking for professional AV services.

Hard-working and FAST. Very efficient, cleaned up afterwards. Friendly…read more Could I have mounted my tvs myself? Sure. But there's no way I could have done them as well, as fast and while saving my back! Worth every penny and then some.

I reviewed a number of options-before choosing Settler Security to help install surveillance and…read moresecurity equipment at our retail location. Because of the nature of our operation, I was looking for high-quality equipment and overall service and was willing to pay to receive it. After reviewing.my needs with a handful of providers with good reviews, I chose Settler because my conversation with Nelson inspired confidence. As expected, I was pleased with all aspects of the process. What I did not expect, however, was that I would receive products and service that exceeded my lofty expectations at an extremely competitive price. Nelson was transparent throughout the process and helped me select high-quality equipment that met my specific needs while staying within my budget. I was also surprised by the level of operational support provided. Nelson showed me how to use all of the features, but he also set up a number of parameters in advance based on our original discussion without requiring further input. And that support did not stop once the products were installed and the final invoice issued. I am still receiving support on a regular basis. Anytime I have questions, answers are a quick phone call away. Finally, due to my own oversight, my were entirely unreasonable. Nevertheless, met them, and then some, installing my entire less than 48 hours after our initial conversation. I would not recommend asking that kind of turnaround of any provider on a complicated installation, but when I found myself in a bind, the Settler team bailed me out. A truly exceptional experience - retain Settler with confidenc

They helped me upgrade some important security systems. Nelson was fast and thorough. Highly…read morerecommend them.

AJ was awesome to work with! He helped install my Ring cameras perfectly. Everything looks clean…read moreand flush. Super down-to-earth, great communication, and he really knows his stuff. He even suggested ways to improve my original setup. Polite, fair pricing, HIGHLY recommended!

AJ came out and provided an extremely professional evaluation of our home and the security project…read morewe needed implemented. His pricing was very fair, and he asked really good questions that we hadn't previously thought of and hadn't been asked by other vendors we were considering. He is concise, to the point, and doesn't upsell. Really great experience!

Brandon - your phone number does not work…read more Please update your profile with a working phone number or call us back. Thanks.

I have to admit I was skeptical when I heard I could replace my old security system in my house and…read moremy office to an updated cell phone friendly alarm system with video monitoring,and remote access to my thermostats to control the temperature of both locations.All for the same money I was spending . After meeting with Brandon Parraway, I felt confident in his ability to deliver. WOW!!! did he ever deliver!!! I now have remote access via video to my office and my home on my cell phone I can control the temperature of those home and office and I can arm or disarm my alarm from my cell phone at any location. All of this for the same price that I was paying another company that is severely outdated. I also have PEACE of MIND with my Grandchildren who are at home with a Nanny during the day. I am watching :) Brandon and ProTech security and automation have given me a piece of mind and security beyond my wildest dreams. Thank you Brandon and thank you ProTech for all that you have done.

I called Smith Monitoring on a Wed (4/29/15) and was told I'd have a tech show up that very Friday…read more(5/1/15) to reprogram my current alarm system. From Wed to Fri they called a couple of times and even sent text reminders. I was comforted by the great customer service I was receiving. The tech showed up on Friday and wasn't able to reprogram my alarm system, which was fine. It was about 15 years old so I couldn't blame them. I ended up going for their basic package and felt satisfied with the install. I just had my home broken into that Tuesday (4/28/15) and the only reason I decided to install an alarm system was to prevent that from happening again. My family and I were home all weekend so it wasn't until Sunday that I decided to show my family how set the alarm, only to discover that it's not acting properly. The "Stay" setting is picking up the motion sensors and setting off the alarm, and the "Away" setting is not picking up the sensors. I called that Sunday to inform them of this problem and they told me to call Central Security Group (CSG does the actual monitoring). I call CSG and they informed me that since I am still under the 90 warranty, Smith Monitoring is responsible for correcting the issue. So I call Smith Monitoring again, and they try to direct me back to CSG. I repeated to them what CSG stated and they took a message, claiming it was after hours. Monday comes and I receive nothing from them. I call again Monday evening and leave yet another message. It is now Wed and still I have yet to receive call, email, or even a text from them. Where did all that great customer service I had been receiving before I was an actual customer go? Now that I need them, they are no where to be found. They have left a very bad taste in my mouth. If I can cancel their service, I will. If not, I am stuck with them for the next three years.

Pulled my credit without letting me know just want to to sell their "discounted" smart home service…read more@$49.99/month. You have to sign a 3 year contract and if you break in the middle, sorry, you have to pay for the remainder. Price is somewhat OK if they don't have those extra stuff.

I've used Big D Audio video for 3 jobs now and they have delivered every time at a great price…read more The first time I used them was to hang my flat screens on the wall. They were half the price of the Best Buy squad, both for service and parts, they brought the hardware and wires needed, and they did an awesome job even re-routing some wires in the wall to make it work. I recently re-hired them to put in a home speaker system, including patio and pool speakers. They took care to try not to make a mess, trying to catch all the dust from the ceiling. They recommended the right speakers for the right price. They got it done quickly, and again for a good price. Plus Hector and crew are just genuine, honest and family people. I would and have recommended Hector and Big D to all my friends and family.

I had Big D Audio Video install 4 camera's outside my home after my house was broken into. I feel…read moreso much safer knowing that I can see my house from my phone anytime I want. They did an Excellent job!!!!! They were so professional and explained exactly how to use my devices. I recommend them to everyone.

The DYEZZ company is one of the few that will service Burglar Alarms that they do not monitor. I…read morecalled them to repair a wired door sensor. They gave me a reasonable quote over the phone and sent a tech the next day to replace the door sensor. ( ADT installed my original Safewatch 300 house alarm -- but they would no longer repair it because I had stopped their monitoring serivce when I got ARLO and RING cameras that notify my phone.)

This company is efficient and offers competitive pricing compared to the market. I highly recommend…read morethem.

Nothing ever works, and expensive to replace anything. Door Lock no longer works with Alexa(I know,…read morewe're lazy, $400 to replace security camera, installed by me. Doesn't connect to thermostats

I had Vivint for about 2 years, equipment was paid off and my bill was no problem at around…read more$45/month. The issue came when it was time to cancel the service. I was moving out of state and needed to cancel the service because I'd no longer need it at my new place. The first time I called to cancel, I spoke to someone who seemed to be a manager, because she offered me all of these perks to stay, including a deferment of my payments until I figured out if I wanted to stay or not. I thought I was getting a deal, until a few months went by and I realized I really did not need the service and needed to cancel. I called customer service, knowing I still had 9 months left in my contract, but my equipment was paid off so it should just be an easy cancellation with an early termination fee. I was wrong. 3 hours later, 10 support agents and 4 departments later, each one repeating the same offers and not communicating between agents, even after I firmly declined them all and said I just wanted to pay the money and be done with it -- I finally was able to pay the termination fee or "buyout" fee and get off the phone. They had me on an initial wait of about 45 mins, and then each agent kept asking for the same information or just wasn't aware of what I was trying to do, and it got to the point where I realized they are trained to drag out the process. IF YOU NEED TO CANCEL WITH THEM, THE ONLY WAY TO DO IT QUICKLY IS TO ESCALATE. Do not let them have you on the phone for hours like they had me! They will have you on the phone for hours, just to submit an email cancellation request. The email you need to cancel your account is : documents@vivint.com and this is the information you need to provide or they will not respond or process the request: Name: Service Address: Service Number: Reason for Cancellation: WILL NEVER RETURN TO THAT COMPANY EVER AGAIN. GET A RING CAM AND CALL IT A DAY.